Compare Fortinet vs HashiCorp

Fortinet

Based on 1974 reviews.

HashiCorp

Based on 75 reviews.

Overview

Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.

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Sample Customers

Popular Solutions

Fortinet FortiGate

116 reviews

Fortinet FortiGate-VM

39 reviews

Fortinet FortiAnalyzer

28 reviews

HashiCorp Terraform

14 reviews

HashiCorp Vault

5 reviews

HashiCorp Cloud Platform (HCP)

4 reviews

Top Industries

Computer Software Company

15%

Comms Service Provider

Manufacturing Company

Financial Services Firm

19%

Computer Software Company

13%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

LuayHlaleh
Information Technology Team Lead at TechnoPeak
Our customers' main use cases for Fortinet FortiWLM come from three classes. We have clients that pay attention to...
Read full review of Fortinet FortiWLM »
Manikandan Kannan
Head of Technology at Techfruits
We use Fortinet FortiAnalyzer primarily for log retention storage. Fortinet FortiAnalyzer allows us to store logs for...
Read full review of Fortinet FortiAnalyzer »
LalitKumar10
Head Vice President, Delivery at Gehnax Technologies LLP
FortiSASE is used to achieve zero trust on the network side where clients use the VPN part, private access of...
Read full review of FortiSASE »
Hector Aaron Gonzalez
IT Consultant at a financial services firm
I have experience with Fortinet solutions. I have had experience recently with FortiGate as well. All the basic and...
Read full review of FortiGate Next Generation Firewall (NGFW) »
Apaar Bhola
Network Security Engineer/ Firewall Engineer at Charter Communications
Using Fortinet FortiManager in AWS is different than working on the Google Cloud platform. In previous roles, it was...
Read full review of Fortinet FortiManager »

Review 1 of 5

Eugene Paden
CTO at a computer software company
I use it to deploy our Kubernetes clusters and Boomi as well. I can run Boomi by itself and not worry about Terraform...
Read full review of HashiCorp Terraform »
Anand-Awasthi
Cloud Solutions Architect at IBM
The main use cases for HashiCorp Vault are dynamic secrets and certificate management, which provide security, such...
Read full review of HashiCorp Vault »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
SravaniVelagapudi
DevOps Engineer at a financial services firm
We use HashiCorp Cloud Platform (HCP) Terraform to deploy our infrastructure into Microsoft Azure Cloud. We design...
Read full review of HashiCorp Cloud Platform (HCP) »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Customer Service

Mayur_Patel
Chief Commercial Officer at InnovAge Home Care
I would rate technical support from Fortinet a ten out of ten.
Read full review of Fortinet FortiGate »
Rui Ribeiro
Director Of Information Technology at Banco Millennium Atlântico
Technical support has been a nightmare. We are about to get a ELA and pay for the Advance Care Support.
Read full review of Fortinet FortiClient »
Jozef Beliansky
Network engineers at a government
Technical support is excellent with Fortinet FortiAuthenticator.
Read full review of Fortinet FortiAuthenticator »
JaimeVasquez
Commercial Manager at IT-Experience
The Fortinet FortiGate service is very good in Chile, making it difficult to improve upon.
Read full review of Fortinet FortiGate »
Adriaan Boshoff
Network and Security Engineer at RaytonCOrp
I utilized the technical support services once, and I received a prompt response.
Read full review of Fortinet FortiAnalyzer »
Ken Murimi Murungi
Network security manager at Xtranet Communications
The customer support has been very helpful.
Read full review of Fortinet FortiMail Cloud »
Charity Kimotho
Information Technology Technician at Smoothtel & Data Solutions Ltd
I have contacted the solution's technical support. I rate the technical support an eight out of ten.
Read full review of Fortinet FortiAP »
PrateekParashar
Cyber Security Administrator at Ishida Europe
The technical support team is good and quick to respond.
Read full review of Fortinet FortiEDR »
Kitsana Saengphet
Technical Manager at OPTIMIZED SOLUTION COLTD
The product’s technical support services are good. Although sometimes, they respond slowly.
Read full review of Fortinet FortiNAC »
Ayman Said
Infrastructure System's Manager at ICAPP (Americana Group)
We have not used any support for FortiClient, which indicates its stability and ease of use.
Read full review of Fortinet FortiClient »
Mostafa Nawar
Senior Network & Security Engineer at a logistics company
My technical support experience from Fortinet deserves a rating of eight out of ten.
Read full review of Fortinet FortiOS »
Seth Kumar
Manager-IT Infrastructure at a wellness & fitness company
We are not very pleased with the support. It could be better.
Read full review of Fortinet FortiOS »
Michael Vlahakis
Founder at Digivalue
They supported us in many of our projects when we needed the expertise to configure the devices properly according to...
Read full review of Fortinet FortiGate »
ZaidoonAbuhanak
SALES PRODUCT MANAGER at NOURNET
The technical support is not the greatest. Some of the people need more training in the product. They aren't very...
Read full review of Fortinet FortiNAC »
Patrick Blitstein
CEO at Acteo IT Services
e had some support tickets, but they were solved pretty quickly. I haven't had much contact with them, but our issues...
Read full review of Fortinet FortiSwitch - Secure Access »
JoelSadomba
IT Engineer at BAZ
The technical support gets a seven out of ten rating from me. They are okay.
Read full review of Fortinet FortiClient »
Jim Morrill
Network admin at Penobscot Valley Hospital
Their support is great, but it also depends on who you get for support. From the support perspective, they can help...
Read full review of Fortinet FortiGate »
JavedHashmi
Chief Technology Officer at Future Point Technologies
I rate Fortinet support six out of 10. The documentation and support need improvement.
Read full review of Fortinet FortiWeb »
Anonymous User
Director of Cybersecurity Solutions at a computer software company
They're okay. They used to be really good, but these days, I find them to be just okay. You do have to do some more...
Read full review of Fortinet FortiPortal »
Lindsay Mieth
CISO at a religious institution
The technical support is very good.
Read full review of Fortinet FortiGate-VM »
Anonymous User
Company Owner at BCMC
Technical support is good if you ask the right questions. If you are specific, you'll be able to go straight through...
Read full review of Fortinet FortiGate Cloud »
Suresh Sharma
Sr. Technical Executive at a educational organization
Technical support is very poor. We are not satisfied with the technical support because there is not any direct...
Read full review of Fortinet FortiWLM »
Anonymous User
Regional Head at MASS INFONET (P) LTD.
We have our own technical support offering and have 22 people handling everything from tickets to critical issues....
Read full review of Fortinet FortiAnalyzer »
Anonymous User
Network Support at a pharma/biotech company
I'm a very senior tech guy, and therefore I would rarely need their services. However, I will say they have been much...
Read full review of Fortinet FortiOS »
Anonymous User
Senior Network & Security Solution Architect Consultant at Corenet Inc
Fortinet technical support requires a little bit of effort to improve their services. The level of services is based...
Read full review of Fortinet FortiClient »
SegunIyanda
Software Developer/ IT Analyst Individual Contributor at AIICO Capital Limited
I personally have never been in touch with technical support for Fortigate. I can't speak to any kind of experience....
Read full review of Fortinet FortiGate-VM »
Vandy Va
Head Of IT Infrastructure at a financial services firm
Technical support is acceptable, and they're good in terms of local support and global support. If they cannot...
Read full review of Fortinet FortiGate »
Mitku Bitew
Director, IT Infrastructure Department at Zemen Bank S.C.
Technical support is generally good, earning a rating of seven out of ten. However, support engineers sometimes lack...
Read full review of Fortinet FortiOS »
Anonymous User
Director of IT
Customer Service: 9/10, based strictly on the limited experience with one person that I've had. Technical Support:...
Read full review of Fortinet FortiSIEM »
Anonymous User
Founder, Chairman of the Board at a tech services company
Their support is not very good for such an expensive product. I expect better support. You can find a lot of...
Read full review of Fortinet FortiGate »

Review 1 of 30

Mohammed Fareed
Azure DevOps Lead at DXC Technology
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
Vishv Gajjar
Global BD & Partner Alliance at a tech services company
I haven't contacted technical support yet.
Read full review of HashiCorp Cloud Platform (HCP) »
Eryk Lawyd
Tech Lead DevSecOps at Letsbank
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
Olajide Olusegun
Network Team Lead at Atlas Security
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
KishoreKumar1
Architect at Accenture
The product's technical support is good.
Read full review of HashiCorp Vault »
UsmanAhmad
Principal DevOps Engineer at 10Pearls.
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Anonymous User
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
Akshay Sarode
DevOps Engneer at SCL IT Technologies Pvt Ltd
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
ManishKumar10
Cloud Architect at a tech services company
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Mohamed Anees
Lead DevOps Engineer at Etisalat
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
BernardParinas
Consultant at Accenture
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
Mykola Pelyp
Senior Azure DevOps Engineer at SoftServe Ltd.
We use the free open-source version of Terraform so it can take time to resolve problems. The issues are generally...
Read full review of HashiCorp Terraform »

Review 1 of 30

Technical Support

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