Compare Fortinet vs HashiCorp

Fortinet

Based on 1991 reviews.

HashiCorp

Based on 77 reviews.

Overview

Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.

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Sample Customers

Popular Solutions

Fortinet FortiGate

167 reviews

Fortinet FortiGate-VM

44 reviews

Fortinet FortiAnalyzer

28 reviews

HashiCorp Terraform

14 reviews

HashiCorp Vault

5 reviews

HashiCorp Cloud Platform (HCP)

4 reviews

Top Industries

Computer Software Company

14%

Comms Service Provider

Manufacturing Company

Financial Services Firm

18%

Computer Software Company

12%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anoop K Jayan
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
We work with some other Fortinet tools including EDR, XDR, ADC, and more. EDR is used by our team only for one...
Read full review of Fortinet FortiEDR »
LuayHlaleh
Information Technology Team Lead at TechnoPeak
Our customers' main use cases for Fortinet FortiWLM come from three classes. We have clients that pay attention to...
Read full review of Fortinet FortiWLM »
SudeepMaydeo
Global Head of IT Infrastructure at EPL Americas
We are using Fortinet FortiManager in our network security operations with 27 firewalls, and we are implementing all...
Read full review of Fortinet FortiManager »
SyedQuadri
IT director at Sajaya Medical Care Services
Since I was having FortiManager and everything, Fortinet FortiExtender was suggested by the vendor. I went through it...
Read full review of Fortinet FortiExtender »
LalitKumar10
Head Vice President, Delivery at Gehnax Technologies LLP
FortiSASE is used to achieve zero trust on the network side where clients use the VPN part, private access of...
Read full review of FortiSASE »

Review 1 of 5

Eugene Paden
CTO at a computer software company
I use it to deploy our Kubernetes clusters and Boomi as well. I can run Boomi by itself and not worry about Terraform...
Read full review of HashiCorp Terraform »
Anand-Awasthi
Cloud Solutions Architect at IBM
The main use cases for HashiCorp Vault are dynamic secrets and certificate management, which provide security, such...
Read full review of HashiCorp Vault »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
SravaniVelagapudi
DevOps Engineer at a financial services firm
We use HashiCorp Cloud Platform (HCP) Terraform to deploy our infrastructure into Microsoft Azure Cloud. We design...
Read full review of HashiCorp Cloud Platform (HCP) »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Customer Service

Rias Majeed
CTO at Exceed NetSec LLC
Their support is good. They respond well. Their response time is good and they can usually resolve the problem.
Read full review of Fortinet FortiManager »
AndresEcheverry
Director General en INNOVAR IT SAS at INNOVAR IT SAS
I would rate their support a nine out of ten. The support is very good, but it's not always easy to find a Spanish...
Read full review of Fortinet FortiGate »
Michael Antola
President at Highlands Computer Technologies, LLC
Fortinet's technical support has been pretty good.
Read full review of Fortinet FortiGate Cloud »
BrunoClicque
CEO at iTeam sarl
We have a local team providing technical support. It is quite easy to reach them and raise the queries.
Read full review of Fortinet FortiSwitch - Secure Access »
Paul Duxfield
Technical Consultant at Spark New Zealand
Support is good. It's a bit scripted. It takes a while to get to somebody who knows what they're talking about. It'd...
Read full review of Fortinet FortiGate »
Seth Kumar
Manager-IT Infrastructure at a wellness & fitness company
We are not very pleased with the support. It could be better.
Read full review of Fortinet FortiOS »
Slawomir Napiorkowski
Architect at IT Systems and Solutions sp. z o.o.
I rate Fortinet support nine out of 10.
Read full review of Fortinet FortiManager »
SoheylNorozi
IT Consultant at a tech services company
I don't often have to contact support. When I do I usually just get help from the online community. I really don't...
Read full review of Fortinet FortiOS »
HamedWasel
Senior Network Security Engineer at Orange
Fortinet support is helpful.
Read full review of Fortinet FortiSIEM »
Kitsana Saengphet
Technical Manager at OPTIMIZED SOLUTION COLTD
The product’s technical support services are good. Although sometimes, they respond slowly.
Read full review of Fortinet FortiNAC »
Yasir Obaid
Managing Director at Technometrics Limited
We are a value-added reseller. The technical support primarily is coming from Fortinet because we are in the process...
Read full review of Fortinet FortiGate-VM »
Jose Gisbert
Manager Network (IT/OT) at a consumer goods company
On the few occasions that we have needed to use technical support, we have found them to be responsive.
Read full review of Fortinet FortiGate »
Simon Pelletier
President at SLP
The solution's technical support can be described as a complete one. The solution has a lot of documentation, and it...
Read full review of Fortinet FortiSwitch - Data Center »
Kofi Osei-Appaw
Consultant at WorldNet ICT Solutions Limited
I've been in contact with technical support a few times and it is good. It might be better, but as far as I'm...
Read full review of Fortinet FortiGate »
Anonymous User
Senior Security Architect for Medical Devices at a pharma/biotech company
Technical support is not the greatest. L1 support works exclusively by script, sometimes not even looking at the case...
Read full review of Fortinet FortiGate Cloud »
Anonymous User
Head of the Satellite Infrastructure and Operation System Department at a government
The major problem with Fortinet is the support. We have often hardware malfunctions and software bugs and the support...
Read full review of Fortinet FortiGate »
Anonymous User
Information Technology Manager and ISMS Auditor at a consultancy
We would like the technical support to be slightly improved. We aren't completely satisfied with it at this time.
Read full review of Fortinet FortiGate-VM »
Clement Johnson
Chief Executive Officer at Clemtech LLC
The technical support is good.
Read full review of Fortinet FortiExtender »
Anonymous User
Head Of Technology at a tech consulting company
I am familiar with technical support and they're very responsible. I haven't had any issues with them so far.
Read full review of Fortinet FortiGate »
Rafael Riera
Pre-sales Engineer at a wholesaler/distributor
I have used technical support in the past. It's good for the most part. However, other companies, from my experience,...
Read full review of Fortinet FortiOS »
Anonymous User
Senior Security Consultant
Customer Service: Customer service is sufficient. Technical Support: The tech support is not excellent; this is where...
Read full review of Fortinet FortiGate »
SaifKhan1
Network Security Engineer at a consumer goods company
The technical support is very responsive.
Read full review of Fortinet FortiClient »
Anonymous User
Network Engineer at a logistics company
I have not yet interacted with them. That's because we didn't encounter any important issues. When we have any...
Read full review of Fortinet FortiGate »
Mohamed Talbi
Network and Security Engineer at Neurones
Support is good. Occasionally we reach out if we have troubleshooting issues, and they are always helpful.
Read full review of Fortinet FortiExtender »
Anonymous User
IT Manager at a manufacturing company
I use their technical support when I have problems. They solve my problems, but sometimes, they take time because it...
Read full review of Fortinet FortiAnalyzer »
Anderson Clivati
Specialist of IT Solutions at INTERNEXA
The technical support is good. We rely a lot on the documentation which is a good standard.
Read full review of Fortinet FortiGate »
Mohd Fauzan Rahim
Senior Network Engineer at a tech vendor
The technical support from Fortinet is rated as nine out of ten.
Read full review of Fortinet FortiClient »
Anonymous User
Security Team Leader at a tech services company
Technical support is very competent and quick to answer our questions.
Read full review of Fortinet FortiMail »
Reviewer:734513
Network Security & DataCenter Architect at a government
The technical support in our region is excellent. There are three levels of support. I remember one time when my...
Read full review of Fortinet FortiGate »
Anonymous User
CISO at a financial services firm
I have no complaints with the technical support.
Read full review of Fortinet FortiSIEM »

Review 1 of 30

Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
KishoreKumar1
Architect at Accenture
The product's technical support is good.
Read full review of HashiCorp Vault »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
Eryk Lawyd
Tech Lead DevSecOps at Letsbank
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Olajide Olusegun
Network Team Lead at Atlas Security
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
UsmanAhmad
Principal DevOps Engineer at 10Pearls.
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
Akshay Sarode
DevOps Engneer at SCL IT Technologies Pvt Ltd
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
SravaniVelagapudi
DevOps Engineer at a financial services firm
We have not used support from HashiCorp Cloud Platform (HCP). Documentation is good but can be more descriptive for...
Read full review of HashiCorp Cloud Platform (HCP) »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Mykola Pelyp
Senior Azure DevOps Engineer at SoftServe Ltd.
We use the free open-source version of Terraform so it can take time to resolve problems. The issues are generally...
Read full review of HashiCorp Terraform »
BernardParinas
Consultant at Accenture
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
ManishKumar10
Cloud Architect at a tech services company
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Chendrayan Venkatesan
Cloud Automation Engineer at Shell
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
Govinda Raju
AWS Engineer at Unemployed
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Anonymous User
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »

Review 1 of 30

Technical Support

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