Compare Fortinet vs HashiCorp

Fortinet

Based on 979 reviews.

HashiCorp

Based on 19 reviews.

Overview

Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.

Information Not Available

Sample Customers

Popular Solutions

Fortinet FortiGate

168 reviews

Fortinet FortiGate-VM

51 reviews

46 reviews

10 reviews

5 reviews

1 reviews

Top Industries

Comms Service Provider

36%

Computer Software Company

17%

Government

Manufacturing Company

Comms Service Provider

21%

Computer Software Company

18%

Financial Services Firm

14%

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ahmet Coruk
Co-founder at Korunet
We are an integrator company, so we are installing to these products, the different customers. We explain Fortinet...
Read full review of Fortinet FortiMail »
RaynoPowell
Senior System Analyst at EOH
FortiOS is the operating system of the FortiGate firewall. So whether it's an actual device or virtual machine,...
Read full review of Fortinet FortiOS »
GREG SHEPHERD
Sr. Account Manager at a tech services company
Most of the use cases for the solution are as point products for remote sites coming back to a central hub where the...
Read full review of Fortinet FortiGate Cloud »
Anonymous User
Architect of solutions at a comms service provider
FortiSandbox was a solution that we mainly sold for manual protection, however, in order to have a more compact...
Read full review of Fortinet FortiSandbox »
Anonymous User
Vice President Global Technology Infrastructure Automation at a financial services firm
Fortinet provides automation capabilities for event detection and remediation. It also provides a centralized QE...
Read full review of Fortinet FortiSOAR »

Review 1 of 5

Kerrigon Isaacs
Security Engineer at a computer software company

Read full review of HashiCorp Consul »
Anonymous User
Project Manager at a comms service provider
We're a VoIP service provider, and we have a lot of particular requirements. Whatever we use must have a RESTful API....
Read full review of HashiCorp Vault »
VSRV Raghavan
Partner & principal technologist at SwanSpeed Consulting

Read full review of HashiCorp Terraform »

Review 1 of 3

Customer Service

Bas Bonvanie
System Administrator at HeisterkaMP
Technical support has been pretty good. At one point, because we've got a lot of drivers - we're a transportation...
Read full review of Fortinet FortiOS »
Ganesh-S
Information Security Engineer at a healthcare company
Their support is good.
Read full review of Fortinet FortiClient »
Tariq-Mahmood
Engineer
We had an issue with the solution and the support was very helpful. The technical team is knowledgeable and they have...
Read full review of Fortinet FortiMail »
Ajeet Singh
Network Engineer at Apollo Hospitals Enterprise Ltd
The technical support, we are taking from SNS team. Whenever the SNS team is talking on any ticket, they may get help...
Read full review of Fortinet FortiAnalyzer »
Samaiea Fernandes
Software Procurement at Bytes & Pieces
The support could be faster because we've been receiving complaints from customers, they say that when they raise a...
Read full review of Fortinet FortiMail »
Anderson Guedes
Specialist of IT Solutions at InterNexa
The technical support from Fortinet FortiGate is good.
Read full review of Fortinet FortiGate »
Kostiantyn_Frolov
Pre-sales Engineer at TALAN SYSTEMS
The technical support is good. You are not directed to several other levels or engineers like other solutions. You...
Read full review of Fortinet FortiMail Cloud »
BeshoyAmin
ICT Professional at a tech services company
The support is good because, although the response time for tickets may occasionally take some time, at the end of...
Read full review of Fortinet FortiGate IPS »
Sutjipto Budiman
Director at Widya Presisi Solusi
We have used the support sometimes when we are having some problems with the installation and we have received an...
Read full review of FortiMonitor »
RajM2
Deputy Manager Of Information Technology at Nitco Limited
We have been in contact with Fortinet several times and the technical support that we have received is absolutely fine.
Read full review of Fortinet FortiGate »
Baherathan Kathirgamanathan
Assistant Manager - Cloud Planning and Development at a comms service provider
We've dealt with technical support in the past and we've been very satisfied at the level of support we've received...
Read full review of Fortinet FortiAnalyzer »
Monzurul Karim Khan
Managing Director at a tech vendor
The technical support is good.
Read full review of Fortinet FortiWLM »
AMITKUSHWAHA
Optical Fiber Splicer at Tachyon Broadband
Technical support is good, however, they do not respond quickly. They respond late. When we log the case, there's no...
Read full review of Fortinet FortiGate IPS »
Mohamed Hasheemudeen
Technical Manager at AL HIBA INFORMATION TECHNOLOGY SERVICES
Sometimes it is difficult to get support. It can take time to get an answer to our problems. They don't always know...
Read full review of Fortinet FortiOS »
Anonymous User
Compliance Officer at a venture capital & private equity firm
We don't have any experience with technical support. No problems have really presented themselves, and therefore...
Read full review of Fortinet FortiGate »
GalFuchs
Technical Support Engineer at Point PC
I can't really answer this question because we've never had to use technical support.
Read full review of Fortinet FortiSwitch - Secure Access »
Anonymous User
Multinational Business Consultant at a comms service provider
Fortinet has local support in our country, and it's really good.
Read full review of Fortinet FortiGate IPS »
Antonio Acevedo Boguer
User
We get good response from the tech guys at Fortinet. Our experience with them is absolutely positive.
Read full review of Fortinet FortiWLM »
Cesar Reza
Director at REDCO
The support is fine now, however, our last purchase was not as good. They have changed their situation and improved...
Read full review of Fortinet FortiGate-VM »
Anonymous User
System Engineer at a tech services company
We have had both good and bad experiences with them. Their support could be better.
Read full review of Fortinet FortiOS »
Anonymous User
Network Enginner at a comms service provider
I haven't used technical support.
Read full review of Fortinet FortiGate-VM »
Anonymous User
CISO at a financial services firm
Customer Service: enSilo team is super responsive. From the tier 1 support to the advanced malware researchers, they...
Read full review of Fortinet FortiEDR »
Anonymous User
Associate Director, Network Services at a university
It's too early to comment on technical support. I don't have any complaints, and neither do my guys, so that's a good...
Read full review of Fortinet FortiSIEM »
Anonymous User
Pre-Sales Engineer at a tech services company
The technical support is good.
Read full review of Fortinet FortiManager »
Anonymous User
Information Security Leader at a government
Technical support is 7/10. We had a pair of cases without solution; one URL-rewriting related and another one Lync...
Read full review of Fortinet FortiWeb »
Anonymous User
Workplace Support Services at a comms service provider
I have contacted technical support and find they are helpful and have a quick response time.
Read full review of Fortinet FortiClient »
Truc Ngo
Sales engineer/Technical support engineer at Vietnet
Their support is good. They are experts.
Read full review of Fortinet FortiGate »
Anonymous User
IT Management at a marketing services firm
We do not use a lot of tech support. It is not readily available in our area.
Read full review of Fortinet FortiGate »
Anonymous User
Lead Program Manager at a computer software company
We were not getting proper support from Fortinet. That's the reason we had to phase out FortiGate.
Read full review of Fortinet FortiGate »
Kofi Osei-Appaw
Consultant at WorldNet ICT Solutions Limited
I've been in contact with technical support a few times and it is good. It might be better, but as far as I'm...
Read full review of Fortinet FortiGate »

Review 1 of 30

Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Chendrayan Venkatesan
Cloud Automation Engineer at Shell
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
Mohamed Anees
Lead DevOps Engineer at Etisalat
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
ManishKumar10
Cloud Architect
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Anonymous User
Senior DevOps/Build Engineer at a tech services company
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »

Review 1 of 14

Technical Support

No Data Available

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