Compare Fortinet vs HashiCorp

Fortinet

Based on 1975 reviews.

HashiCorp

Based on 75 reviews.

Overview

Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.

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Sample Customers

Popular Solutions

Fortinet FortiGate

116 reviews

Fortinet FortiGate-VM

39 reviews

Fortinet FortiAnalyzer

28 reviews

HashiCorp Terraform

14 reviews

HashiCorp Vault

5 reviews

HashiCorp Cloud Platform (HCP)

4 reviews

Top Industries

Computer Software Company

15%

Comms Service Provider

Manufacturing Company

Financial Services Firm

19%

Computer Software Company

13%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

LuayHlaleh
Information Technology Team Lead at TechnoPeak
Our customers' main use cases for Fortinet FortiWLM come from three classes. We have clients that pay attention to...
Read full review of Fortinet FortiWLM »
Manikandan Kannan
Head of Technology at Techfruits
We use Fortinet FortiAnalyzer primarily for log retention storage. Fortinet FortiAnalyzer allows us to store logs for...
Read full review of Fortinet FortiAnalyzer »
LalitKumar10
Head Vice President, Delivery at Gehnax Technologies LLP
FortiSASE is used to achieve zero trust on the network side where clients use the VPN part, private access of...
Read full review of FortiSASE »
Hector Aaron Gonzalez
IT Consultant at a financial services firm
I have experience with Fortinet solutions. I have had experience recently with FortiGate as well. All the basic and...
Read full review of FortiGate Next Generation Firewall (NGFW) »
Apaar Bhola
Network Security Engineer/ Firewall Engineer at Charter Communications
Using Fortinet FortiManager in AWS is different than working on the Google Cloud platform. In previous roles, it was...
Read full review of Fortinet FortiManager »

Review 1 of 5

Eugene Paden
CTO at a computer software company
I use it to deploy our Kubernetes clusters and Boomi as well. I can run Boomi by itself and not worry about Terraform...
Read full review of HashiCorp Terraform »
Anand-Awasthi
Cloud Solutions Architect at IBM
The main use cases for HashiCorp Vault are dynamic secrets and certificate management, which provide security, such...
Read full review of HashiCorp Vault »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
SravaniVelagapudi
DevOps Engineer at a financial services firm
We use HashiCorp Cloud Platform (HCP) Terraform to deploy our infrastructure into Microsoft Azure Cloud. We design...
Read full review of HashiCorp Cloud Platform (HCP) »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Customer Service

BahaaEddin Alatrash
Network Specialist at a manufacturing company
I rate Fortinet support six out of 10. The response time could be better.
Read full review of Fortinet FortiManager »
Furqan Ahmed
Network Engineer at Pronet
Technical support is quite impressive and available 24/7. Support engages with us and provides relevant resolutions...
Read full review of Fortinet FortiClient »
Mitesh D Patel
Senior Technical Consultant- Cyber Security at Ivalue Infosolution
FortiGate Next Generation Firewall has a good technical support team that responds fast.
Read full review of FortiGate Next Generation Firewall (NGFW) »
Taimoor Khan
Network Operations Engineer at Inara Technologies
Technical support is good. They offer very accurate solutions. We learn a lot from them. We're happy with their level...
Read full review of Fortinet FortiGate »
Syed-Ashraf
National food at Qarshi industries pvt ltd
Over the past year and a half, we encountered an issue with our website. There was a malicious script on our website...
Read full review of Fortinet FortiMail »
Tenishan Fernando
Solution Architect - Network and Cybersecurity at NCinga
The customer service and support is good. Within this domain, we have local support in place. They are primarily...
Read full review of Fortinet FortiGate-VM »
Juan Solano
IT Director at Atlantic Quantum Innovations
I reached out to Fortinet support once, and it was a very good experience. I would rate it a nine out of ten.
Read full review of Fortinet FortiAnalyzer »
Simon Pelletier
President at SLP
The solution's technical support can be described as a complete one. The solution has a lot of documentation, and it...
Read full review of Fortinet FortiSwitch - Data Center »
Anonymous User
IT Infrastructure Engineer at a tech company
Technical support is 10/10. They respond and offer solutions very fast.
Read full review of Fortinet FortiGate »
Anonymous User
Multinational Business Consultant at a comms service provider
Fortinet has local support in our country, and it's really good.
Read full review of Fortinet FortiGate IPS »
Mithun Chandra
Network System Enginner at Nauvata Engineering Private Limited
We very rarely raised tickets with Fortinet. Only on one occasion, when the FortiCloud account was locked, we raised...
Read full review of Fortinet FortiGate »
Anonymous User
Viznet BiliÅim Hizmetleri
I am Fortinet expert, but L4 support is working very well.
Read full review of Fortinet FortiWeb »
Anonymous User
Junior Network Engineer at a tech services company
The customer support is expensive. We have had difficulties with technical support from Fortinet.
Read full review of Fortinet FortiGate »
Anonymous User
Network and Security Administrator at PETRA Engineering Industries Co.
We used the solution's technical support for a lot of cases and tickets. Their responses are very good, kind, and quick.
Read full review of Fortinet FortiSIEM »
Anonymous User
IT Director at a retailer
The technical support is not very responsive. The last time we contacted them was when we encountered slow...
Read full review of Fortinet FortiGate-VM »
UzairBaig
Solution Architect at a tech services company
The responsiveness of the support depends on the level of support that you have. If you have premium support then you...
Read full review of Fortinet FortiGate »
Pier Andrea Gabutto
Owner at Gabutto MArket
I don't have any experience with their technical support. My partner contacts them for me.
Read full review of Fortinet FortiGate »
Anonymous User
System Engineer at a tech services company
We haven't had any technical issues, because it was designed as specified in the documentation. I know we have local...
Read full review of Fortinet FortiWeb »
MahmoudYounes
Network Security Manager at Onix-it solutions
I am satisfied with the technical support for this solution.
Read full review of Fortinet FortiClient »
Anonymous User
Software Developer
Tech support is very poor and slow.
Read full review of Fortinet FortiAnalyzer »
Anonymous User
Director at a comms service provider
Their technical support is quite good. The product itself is quite simple to use, and there have been very few times...
Read full review of Fortinet FortiToken »
Anonymous User
Network Engineer at a tech services company
The technical support is very good and they are fast to respond.
Read full review of Fortinet FortiWeb »
Anonymous User
Cyber Security Engineer at a tech services company
Their technical support is very good. I am satisfied.
Read full review of Fortinet FortiNAC »
Muhammad Tayyab
IT Solutions Product Manager at a computer software company
Their online technical team provides good support, responding in a timely and helpful manner. In Pakistan, there are...
Read full review of Fortinet FortiSOAR »
Anonymous User
Senior Information Security Engineer
Customer Service: 6/10. Technical Support: 6/10.
Read full review of Fortinet FortiGate »
Oscar Jimenez
UC Solutions Architect at a comms service provider
I would rate their customer service around eight because not everything is perfect, but they have very good customer...
Read full review of Fortinet FortiGate »
Ricardo Biggs
Manager, Information Technology at a consumer goods company
The customer support team is good and responsive.
Read full review of Fortinet FortiOS »
Ahmed Konsowa
Senior Security Consultant at SEE "Systems Engineering of Egypt"
The technical support is very good.
Read full review of Fortinet FortiSandbox »
Lenos Jacob
Head of Customer Success at a tech services company
Technical support is fairly good. We are able to get our message through, they look into our issues and provide us...
Read full review of Fortinet FortiGate »
MUHAMMAD JUNAIDABID
Information Technology Security Analyst at Super Secure
Fortinet provides good support, involving distributors and channel partners. Technical partners provide responses...
Read full review of Fortinet FortiSwitch - Data Center »

Review 1 of 30

Eryk Lawyd
Tech Lead DevSecOps at Letsbank
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
Olajide Olusegun
Network Team Lead at Atlas Security
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
Mohammed Fareed
Azure DevOps Lead at DXC Technology
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Vishv Gajjar
Global BD & Partner Alliance at a tech services company
I haven't contacted technical support yet.
Read full review of HashiCorp Cloud Platform (HCP) »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
UsmanAhmad
Principal DevOps Engineer at 10Pearls.
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Mohamed Anees
Lead DevOps Engineer at Etisalat
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
Akshay Sarode
DevOps Engneer at SCL IT Technologies Pvt Ltd
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
Govinda Raju
AWS Engineer at Unemployed
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
Anonymous User
Cloud Architect at a tech vendor
Whenever we face any issues, we escalate it to HashiCorp technical support, and we get that support. We have regular...
Read full review of HashiCorp Terraform »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »
Chendrayan Venkatesan
Cloud Automation Engineer at Shell
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
SravaniVelagapudi
DevOps Engineer at a financial services firm
We have not used support from HashiCorp Cloud Platform (HCP). Documentation is good but can be more descriptive for...
Read full review of HashiCorp Cloud Platform (HCP) »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
BernardParinas
Consultant at Accenture
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »

Review 1 of 30

Technical Support

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