Compare Fortinet vs HashiCorp

Fortinet

Based on 1814 reviews.

HashiCorp

Based on 72 reviews.

Overview

Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.

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Sample Customers

Popular Solutions

Fortinet FortiGate

51 reviews

Fortinet FortiGate-VM

32 reviews

Fortinet FortiAnalyzer

29 reviews

HashiCorp Terraform

20 reviews

HashiCorp Vault

10 reviews

HashiCorp Cloud Platform (HCP)

4 reviews

Top Industries

Educational Organization

16%

Computer Software Company

14%

Comms Service Provider

Financial Services Firm

20%

Computer Software Company

14%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

IgnitiusMolepo
Senior IP Network Defense at MTN
FortiGate Cloud is used for web application firewall, DDoS protection, intrusion prevention, and indicator of...
Read full review of Fortinet FortiGate Cloud »
Manikandan Kannan
Head of Technology at Techfruits
We use Fortinet FortiAnalyzer primarily for log retention storage. Fortinet FortiAnalyzer allows us to store logs for...
Read full review of Fortinet FortiAnalyzer »
Uri Harf
Technical Presales at A.G.A.S. מחשוב ותקשורת לעסקים
I use Fortinet FortiSwitch - Secure Access ( /products/fortinet-fortiswitch-secure-access-reviews ) hardware for...
Read full review of Fortinet FortiSwitch - Secure Access »
Yati Gharat
Chief Technology Officer at Litmus
We are a Managed Service Provider. We manage the services of multiple clients. We manage multiple technologies. We...
Read full review of Fortinet FortiAP »
Mohamed Talbi
Network and Security Engineer at Neurones
We use it on a virtual machine in our data center. We are not using a box. We have many types of clients so there are...
Read full review of Fortinet FortiManager »

Review 1 of 5

Eugene Paden
CTO at a computer software company
I use it to deploy our Kubernetes clusters and Boomi as well. I can run Boomi by itself and not worry about Terraform...
Read full review of HashiCorp Terraform »
Venkateswarareddy Sanikommu
DevSecOps Engineer at Hamilton Capital Holding
I use HashiCorp Terraform Cloud for Packer. I use the solution in my company to deploy infrastructures.
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
My primary use case for HashiCorp Vault is secret management. I keep my secrets away from the cluster in Vault, which...
Read full review of HashiCorp Vault »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Customer Service

Yati Gharat
Chief Technology Officer at Litmus
Their technical support is good. I would rate them a 9 out of 10. They are very responsive.
Read full review of Fortinet FortiAP »
Sachin Vinay
Assistant Manager-Networks at Amrita
The technical support has been good. We've found them to be helpful and responsive.
Read full review of Fortinet FortiClient »
Bruno Moreira
Network Security Consultant at SigmaTelecom
Fortinet FortiNAC's technical support is very good. There are not a lot of Fortinet technicians enabled to...
Read full review of Fortinet FortiNAC »
MOHAN SUKUMAR
Head of computer systems at Indian Institute of Space Science & Technology(IIST)
The tool's vendor support is poor.
Read full review of Fortinet FortiMail »
Jared Carmouche
Senior Cyber Security Engineer at a tech services company
Sometimes, we get really good, knowledgeable engineers. At other times, it feels like we got somebody who started...
Read full review of Fortinet FortiGate-VM »
Ahmad Bin Zaini
Cyber Security Engineer at IshanTech (M) Sdn Bhd
The solution's technical support is very quick to respond. I rate the technical support an eight out of ten.
Read full review of Fortinet FortiSOAR »
Jovan Jovanovic
Security Team Lead at Comtrade Group
We have had a few clients complain about Fortinet's tech support because it is not as big as Cisco's. However, Cisco...
Read full review of Fortinet FortiClient »
Sameer Ghewade
Manager, Information Technology at Parag Milk Foods Ltd
Fortinet FortiADC’s technical support is good.
Read full review of Fortinet FortiADC »
Hariom Kumar
Manager Technical Support at Rubik Infotech Pvt. Ltd
Technical support is good. You get very good support from this product overall. We're quite satisfied with their...
Read full review of Fortinet FortiGate »
Harshama Silva
Senior Manager at ITX360 (Pvt) Ltd
The support has been good. They are helpful and responsive. We're pleased with the level of service we get.
Read full review of Fortinet FortiManager »
Seth Kumar
Manager-IT Infrastructure at a wellness & fitness company
We are not very pleased with the support. It could be better.
Read full review of Fortinet FortiOS »
Anonymous User
IT Infrastructure Engineer at a tech company
Technical support is 10/10. They respond and offer solutions very fast.
Read full review of Fortinet FortiGate »
Anonymous User
Senior Network & Security Solution Architect Consultant at Corenet Inc
Fortinet technical support requires a little bit of effort to improve their services. The level of services is based...
Read full review of Fortinet FortiClient »
Anonymous User
Chief of Security and Research at a tech services company
Occasionally, if the partner cannot resolve the problem, you do have to work with some Fortigate techs. They are...
Read full review of Fortinet FortiGate-VM »
MikeDytch
Customer Service Engineer at a tech vendor
Fortinet's customer support is responsive and helpful. Whenever we've encountered issues, their technicians have been...
Read full review of Fortinet FortiPortal »
Anonymous User
Director of Information Technology at KOTTO A.Ş.
We have not been in contact with technical support.
Read full review of Fortinet FortiGate-VM »
HossamSelim
Vice- Head Of Math Department at a non-tech company
I rate the support of Fortinet FortiSandbox a four out of five.
Read full review of Fortinet FortiSandbox »
Anonymous User
Network Support at a pharma/biotech company
I'm a very senior tech guy, and therefore I would rarely need their services. However, I will say they have been much...
Read full review of Fortinet FortiOS »
Anonymous User
IT Security & Networks Administrator at a financial services firm
I would rate their technical support about six out of ten; I'm not fully satisfied. They could improve the response...
Read full review of Fortinet FortiGate »
Anonymous User
Network Engineer at a sports company
Support was very good when owned by AccelOps. I have not opened any recent cases with Fortinet since its buyout.
Read full review of Fortinet FortiSIEM »
Swapnil Talegaonkar
Technology consultant at a tech services company
We have had no issues with the technical support. We have found them to be good, very knowledgeable and helpful.
Read full review of Fortinet FortiGate-VM »
Yash Rana
Manager IT at OTE
I will not give good marks on their support team. The support is not good at all. If you call in with an emergency...
Read full review of Fortinet FortiMail »
Mak Kazemaini
Infrastructure and Cloud Architect at Vizion network
The Fortinet technical support is very good. It's a good team.
Read full review of Fortinet FortiManager »
Boller Anyiine
Cyber Security Specialist at a tech services company
Technical support is good. You create a ticket and within that ticket you explain what challenges you're facing. They...
Read full review of Fortinet FortiNAC »
Bikram Singh
IT Manager at SAI Systems
I've used support many times. There are two aspects. One is reaching them and the second is getting support. So...
Read full review of Fortinet FortiClient »
UmerSiddique
Sr. Network Engineer at a pharma/biotech company
Whenever there's an issue and we contact support, the response is positive. The support is impressive.
Read full review of Fortinet FortiGate »
Anonymous User
Works at a non-profit
Their support is very good. I don't have any issues with their technical support.
Read full review of Fortinet FortiManager »
Mukesh_Regmi
Consultant at Zepto
FortiGate's technical support depends on the region. FortiGate's support in my region is very helpful.
Read full review of Fortinet FortiGate SWG »
Adil Cullychurn
Tech Engineer at a financial services firm
Technical support for the solution is very good.
Read full review of Fortinet FortiOS »
Daniel Vukadinovic
Techology Operations Lead at a computer software company
I contacted their support in the first week of January when we had that issue with the API, and that was sorted out...
Read full review of Lacework FortiCNAPP »

Review 1 of 30

Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
UsmanAhmad
Principal DevOps Engineer at 10Pearls.
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
Eryk Lawyd
Tech Lead DevSecOps at Letsbank
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
KishoreKumar1
Architect at Accenture
The product's technical support is good.
Read full review of HashiCorp Vault »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Mohammed Fareed
Azure DevOps Lead at DXC Technology
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
Anonymous User
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
ManishKumar10
Cloud Architect
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
Akshay Sarode
DevOps Engneer at SCL IT Technologies Pvt Ltd
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
BernardParinas
Consultant at Accenture
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
Mykola Pelyp
Senior Azure DevOps Engineer at SoftServe Ltd.
We use the free open-source version of Terraform so it can take time to resolve problems. The issues are generally...
Read full review of HashiCorp Terraform »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
RamanaBhavaraju
Founder & Principal Architect at NCompas Business Solutions Inc.
The technical support is pretty good.
Read full review of HashiCorp Vault »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
SravaniVelagapudi
DevOps Engineer at a financial services firm
We have not used support from HashiCorp Cloud Platform (HCP). Documentation is good but can be more descriptive for...
Read full review of HashiCorp Cloud Platform (HCP) »

Review 1 of 30

Technical Support

No Data Available

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