Compare Forescout vs OPSWAT

Forescout

Based on 80 reviews.

OPSWAT

Based on 26 reviews.

Sample Customers

Forescout Platform

RWJ Barnabas HealthEnbridge EnergyToyota MotorsSt. Luke's University Health NetworkGlobal Credit Union

MetaAccess

Juniper Networks, Expert Global Solutions (EGS), PCWizrd,

Popular Solutions

Forescout Platform

5 reviews

Forescout XDR

0 reviews

MetaDefender

14 reviews

MetaDefender Email Security Solutions

0 reviews

MetaDefender Storage Security

3 reviews

Top Industries

Manufacturing Company

11%

Financial Services Firm

10%

Construction Company

Outsourcing Company

Construction Company

12%

Healthcare Company

Computer Software Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Utpal Sinha
Sr Network Engineer at Momentive
We use the product for network access control.
Read full review of Forescout XDR »

Review 1 of 1

Lhami Bilici
Cyber Security Engineer at NSC BİLİŞİM HİZMETLERİ TİC LTD ŞTİ
MetaDefender Storage Security is mainly used for securing data storage systems, especially in scenarios where...
Read full review of MetaDefender Storage Security »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
MetaDefender Drive's main use case is to scan endpoints for threats with multi-scanning and vulnerability detection...
Read full review of MetaDefender Drive »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
There are multiple use cases for MetaDefender Endpoint. The main one is a compliance check and system compliance...
Read full review of MetaDefender Endpoint »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
The clients are using the product for secure file exchange between the internal organization as well as to external...
Read full review of MetaDefender Managed File Transfer (MFT) »
Ravi Raushan Singh
Senior Associate at a educational organization
In my organization, I use MetaDefender for scanning incoming and outgoing files for any malicious content, and if any...
Read full review of MetaDefender »

Review 1 of 5

Customer Service

AshishKumar Rai
Security Consultant at a tech vendor
I rate technical support a 9 out of 10.
Read full review of Forescout Platform »
AdebayoKalejaiye
Senior Information Security Engineer at United Bank for Africa
I rate the support of the Forescout Platform a seven out of ten.
Read full review of Forescout Platform »
Peter Gignac
Lead Technologist at Booz Allen Hamilton
Technical support needs improvement. They are not very responsive to existing customers. My interactions with them...
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AmjadKhan1
Head of data centers at a non-profit
The technical support is not very good. We initially had issues installing the solution, and the support we received...
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Shafeeq Syed
Specialist Network Services - Security Engineering at Novartis Pharmaceuticals
Forescout Platform's technical support is slow to respond and could be more knowledgeable.
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Senthil_Kumar
Assistant Manager at Hyundai Motor India Ltd
We have used the support and it has been good. However, sometimes we have missed them because of the timezone...
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Benny Sumitro
GM Technical Management at PT. DATACOMM DIANGRAHA
We are satisfied with technical support and have not had any problems with them.
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Brook Debebe Hailu
Chief Technology Officer at Mehbub General Trading PLC
The solution's technical support can onboard more users. I rate the technical support a seven out of ten.
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Anonymous User
Security Analyst at a retailer
Technical support from ForeScout is pretty good, with escalations made promptly when needed.
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Anonymous User
Product Manager - IT Security at a tech services company
I've been very conversant with the technology for areas where I've experienced some challenges and I had to fix it up...
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Anonymous User
Chief Operating Officer at a tech services company
Excellent. Our support engineer was extremely helpful and available.
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Anonymous User
Network Administrator at a logistics company
They were very receptive, wanted to know exactly what was going on, wanted examples, etc. They did what they needed...
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Anonymous User
Senior Security Engineer at a healthcare company
Customer service and technical support are very responsive. We had one issue integrating a module and had a response...
Read full review of Forescout Platform »
Anonymous User
Chief Information Security Officer at a tech services company
We haven't been in touch with technical support, so I can't speak to their level of service and how they interact...
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Anonymous User
Global Network Security Specialist at a pharma/biotech company
Customer Service: Very good. Technical Support: Very good.
Read full review of Forescout Platform »
Rahul Madan
Security Consultant at Airpel
The technical support for this product has been good in our experience.
Read full review of Forescout Platform »
Anonymous User
Products & Solutions Manager Cyber Security | Forensics at a tech services company
In terms of technical support, their engineering team is very rigid. They must provide us with some clear answers and...
Read full review of Forescout Platform »
Makhdoom Ammar Ahmed
Technical Consultant at a tech services company
I have been satisfied with their support. Their response to all of our queries has been very helpful.
Read full review of Forescout Platform »
Michael Varga
IS-Operations Security Analyst at a energy/utilities company
Customer Service: It's excellent! Technical Support: It's excellent!
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Ricardo Martins
Network System Administrator at Compugraf
We haven't had to use their technical support.
Read full review of Forescout Platform »
Anonymous User
Chief Executive Officer at a tech services company
We have used technical support, it's been fine.
Read full review of Forescout Platform »
Anonymous User
Network and Security Engineer at a financial services firm
It's good, but certainly it needs improvement especially on the side of the partners.
Read full review of Forescout Platform »
Anonymous User
Consultant at a tech services company
Technical support is good. I don't see any issues. The type of support you get depends on the contract that you sign....
Read full review of Forescout Platform »
Suraj Pethkar
System Administrator at Star india pvt ltd
The support from the Forescout Platform is great. I rate the support from Forescout Platform a nine out of ten.
Read full review of Forescout Platform »
Jasan Dhakan
IT Head at a tech services company
We have had experience with their technical support and must pay additionally for maintenance, support, and regional...
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Miguel Santiago
Owner at Securnet
Technical support was really great at the beginning of the setup. At the moment we don't use it because the product...
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Anonymous User
Program Manager at a government
I've never had to use technical support.
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Anonymous User
Sr. Network Engineer at William Blair & Company
Technical support has been great. They are very knowledgeable, helpful, and considerate.
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Anonymous User
Product Manager at South Asian Technologies
Technical support is great. We find them to be quite knowledgeable and responsive. We're very satisfied with the...
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Anonymous User
Senior Network Engineer at Tessy Plastics
Tech support is very good and knowledgeable. They need to handle their Tier 1 cases differently. The biggest negative...
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Review 1 of 30

DineshKumar31
Packaged Application Development Team Lead at a tech vendor
I would rate technical support as a nine out of ten.
Read full review of MetaDefender »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
For technical support, I would give it 10 out of 10 points. Support is excellent.
Read full review of MetaDefender Managed File Transfer (MFT) »
Alex Nigai
Integration Technician at danet
When I need help, I reach out first by trying to find information in the documentation. If I cannot find that, I go...
Read full review of MetaDefender »
Salbu Kumar
Manager at Cyvogenix
Support for MetaDefender is very responsive, though sometimes complex issues take time to resolve.
Read full review of MetaDefender »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
Opswat's support and engineering team deserve excellent marks, with a rating of ten points.
Read full review of MetaDefender Drive »
Lhami Bilici
Cyber Security Engineer at NSC BİLİŞİM HİZMETLERİ TİC LTD ŞTİ
The customer support for MetaDefender Storage Security is well regarded. Many users appreciate the responsiveness and...
Read full review of MetaDefender Storage Security »
Eido Ben Noun
Cyber Security Architect at Diffiesec
I have contacted the technical support of OPSWAT. The quality of answers from support has been very good most of the...
Read full review of MetaDefender »
Paul Mhiripiri
Networks And Infrastructure Manager at a financial services firm
I have not contacted technical support, though I thought I might need assistance fine-tuning my policy. When...
Read full review of MetaDefender »
Jasmit Singh Juneja
CEO & Technology Specialist at Karman Infotech Private Limited
The technical support from the vendor is good.
Read full review of MetaDefender Endpoint »
Rajkumar Gupta
Manager, Ibms Projects Operations & Corporate Information Technology at Yotta Infrastructure Solutions LLP
The customer support is good.
Read full review of MetaDefender »
Islam Hamada
Network Security Engineer at EMAK For Integrated solutions
I evaluate customer service and technical support as good, as they respond in a timely manner.
Read full review of MetaDefender »
Aaron Alornyenu
Mr at a financial services firm
The technical support team responds quickly.
Read full review of MetaDefender Email Security Solutions »
Denis Burnaev
Infrastructure Securiy & Cyber Engineer at El Al
I do not often communicate with the technical support of MetaDefender, only with the integration team. I am happy...
Read full review of MetaDefender »
Anonymous User
Cyber Security Engineer at a security firm
We work with the support team on a daily and weekly basis.
Read full review of OPSWAT Filescan Sandbox »
Ravi Raushan Singh
Senior Associate at a educational organization
Customer support was good; we faced issues a few times and they were able to assist us within an hour,...
Read full review of MetaDefender »
JaiminDalwadi
Delivery Lead at altisec
The support is excellent; engineers are available as and when support is required. The rating for support would be...
Read full review of MetaAccess »
Anonymous User
Partner Account Manager at a wholesaler/distributor
Customer support for MetaDefender Storage Security is excellent, as we work closely with Customer Service Managers,...
Read full review of MetaDefender Storage Security »
Rishav Kumar
Senior Cybersecurity Analyst at a tech services company
Customer support for MetaDefender Storage Security is good, though my requests have been regarding license...
Read full review of MetaDefender Storage Security »
Macky Balangue
Project Engineer at i-Secure Networks & Business Solutions Inc.
The technical support can be rated at 9.5 from one to 10, with 10 being the best.
Read full review of MetaDefender »
RamonMedina
Senior Information Systems Engineer at Liberty Pumps, Inc.
In the beginning, I might have contacted technical support, and I recall them being pretty responsive.
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Co Founder / CEO at a tech company
The technical support is good.
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Partner Account Manager at a wholesaler/distributor
Customer support from Opswat is commendable. Their customer service team, distribution team, and regional sales...
Read full review of MetaDefender »
Anonymous User
Cyber Security Specialist at a insurance company
The support is good, really responsive. They usually respond within two hours or less, and we fix issues in about two...
Read full review of MetaDefender »

Review 1 of 23

Technical Support

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