Compare Forescout vs OPSWAT

Forescout

Based on 78 reviews.

OPSWAT

Based on 6 reviews.

Sample Customers

Forescout Platform

NHS Sussex, SAP, SEGA, Vistaprint, Miami Children's Hospital, Pioneer Investments, New York Law School, OmnicomGroup, Meritrust

MetaAccess

Juniper Networks, Expert Global Solutions (EGS), PCWizrd,

Popular Solutions

Forescout Platform

12 reviews

Forescout XDR

1 reviews

MetaDefender Email Security Solutions

1 reviews

MetaAccess

1 reviews

MetaDefender

1 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

12%

Government

10%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Utpal Sinha
Sr Network Engineer at Momentive
We use the product for network access control.
Read full review of Forescout XDR »

Review 1 of 1

JaiminDalwadi
Delivery Lead at altisec
The MetaAccess product is primarily for providing secure network access, functioning as a Network Access Control...
Read full review of MetaAccess »
RamonMedina
Senior Information Systems Engineer at Liberty Pumps, Inc.
Right now, we're mainly just using the email gateway security server. We have all of our incoming emails getting...
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Cyber Security Specialist at a insurance company
Our use case is pretty wide. We wanted to scan every file uploaded by our customers to our application. For example,...
Read full review of MetaDefender »
Anonymous User
Cyber Security Engineer at a security firm
We use the product to scan files.
Read full review of OPSWAT Filescan Sandbox »

Review 1 of 4

Customer Service

Peter Gignac
Lead Technologist at Booz Allen Hamilton
Technical support needs improvement. They are not very responsive to existing customers. My interactions with them...
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AmjadKhan1
Head of data centers at a non-profit
The technical support is not very good. We initially had issues installing the solution, and the support we received...
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Brook Debebe Hailu
Chief Technology Officer at Mehbub General Trading PLC
The solution's technical support can onboard more users. I rate the technical support a seven out of ten.
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Olajide Olusegun
Network Team Lead at Atlas Security
The technical support is great. They are trying to win the hearts of the customers by responding immediately to calls.
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Shafeeq Syed
Specialist Network Services - Security Engineering at Novartis Pharmaceuticals
Forescout Platform's technical support is slow to respond and could be more knowledgeable.
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Odai Halawani
Sr. Security Engineer at Topvision
I've had mixed experiences with technical support. While the distributor's support has been good, my interaction with...
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AdebayoKalejaiye
Senior Information Security Engineer at United Bank for Africa
I rate the support of the Forescout Platform a seven out of ten.
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Kirill Timonin
Senior Information Security Engineer at Regnans
We have hardly needed support from the Forescout team.
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KimeangSuon
Pre-Sale Consultant at Yip In Tsoi Co., LTD.
For technical support, they have ActiveCare Basic, ActiveCare Advanced, and ActiveCare Premium. Mostly, I have used...
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Anonymous User
Consultant at a tech services company
Technical support is good. I don't see any issues. The type of support you get depends on the contract that you sign....
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Anonymous User
Products & Solutions Manager Cyber Security | Forensics at a tech services company
In terms of technical support, their engineering team is very rigid. They must provide us with some clear answers and...
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Anonymous User
Senior Security Engineer at a healthcare company
Customer service and technical support are very responsive. We had one issue integrating a module and had a response...
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Anonymous User
Enterprise Level Policy Manager at a government
When we had the authentication issue, they were already in the area. So, we got lucky when we called them. They don't...
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Anonymous User
Chief Information Security Officer at a tech services company
We haven't been in touch with technical support, so I can't speak to their level of service and how they interact...
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ASHRAF ALI HASSAN
Senior Manager Network Design at MEEZA, Managed IT Services Provider
We have rarely contacted customer service and support, as the website is straightforward.
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Anonymous User
Director, International IT Infrastructure Support & Information Security at a manufacturing company
I did not interact directly with customer service or technical support. I worked with a competent subject matter expert.
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Anonymous User
Sr. Network Engineer at William Blair & Company
Technical support has been great. They are very knowledgeable, helpful, and considerate.
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Anonymous User
Security Analyst at a retailer
Technical support from ForeScout is pretty good, with escalations made promptly when needed.
Read full review of Forescout Platform »
Suraj Pethkar
System Administrator at Star india pvt ltd
The support from the Forescout Platform is great. I rate the support from Forescout Platform a nine out of ten.
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Anonymous User
Chief Operating Officer at a tech services company
Excellent. Our support engineer was extremely helpful and available.
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Anonymous User
Global Network Security Specialist at a pharma/biotech company
Customer Service: Very good. Technical Support: Very good.
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Miguel Santiago
Owner at Securnet
Technical support was really great at the beginning of the setup. At the moment we don't use it because the product...
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Anonymous User
Network Access Control Security at a government
Customer Service: 10 out of 10. Very responsive and address concerns quickly. Technical Support: 9 out of 10. Really...
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Ricardo Martins
Network System Administrator at Compugraf
We haven't had to use their technical support.
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Anonymous User
System Architect at a insurance company
Fortunately, for now, we've had no need to call technical support.
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Anonymous User
Chief Executive Officer at a tech services company
We have used technical support, it's been fine.
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ASHRAF ALI HASSAN
Senior Manager Network Design at MEEZA, Managed IT Services Provider
The support from the vendor we have received was good.
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Anonymous User
Network and Security Engineer at a financial services firm
It's good, but certainly it needs improvement especially on the side of the partners.
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RobertoMarinozzi
System Engineer at Maticmind S.p.A.
It has very good support, it is very easy to contact the country post-selling engineer.
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Moshiur RahmanKhan
CEO at a tech services company
Customer service and support is a four out of five overall. I am satisfied with the support I receive.
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Review 1 of 30

Aaron Alornyenu
Mr at a financial services firm
The technical support team responds quickly.
Read full review of MetaDefender Email Security Solutions »
JaiminDalwadi
Delivery Lead at altisec
The support is excellent; engineers are available as and when support is required. The rating for support would be...
Read full review of MetaAccess »
RamonMedina
Senior Information Systems Engineer at Liberty Pumps, Inc.
In the beginning, I might have contacted technical support, and I recall them being pretty responsive.
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Co Founder / CEO at a tech company
The technical support is good.
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Cyber Security Engineer at a security firm
We work with the support team on a daily and weekly basis.
Read full review of OPSWAT Filescan Sandbox »
Anonymous User
Cyber Security Specialist at a insurance company
The support is good, really responsive. They usually respond within two hours or less, and we fix issues in about two...
Read full review of MetaDefender »

Review 1 of 6

Technical Support

No Data Available

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