Compare Extreme vs Lenovo

Extreme

Based on 140 reviews.

Lenovo

Based on 82 reviews.

Sample Customers

Popular Solutions

ExtremeCloud IQ

14 reviews

ExtremeWireless

11 reviews

ExtremeSwitching

9 reviews

Lenovo ThinkSystem Rack Servers

13 reviews

Lenovo Blade Servers [EOL]

0 reviews

Lenovo ThinkSystem DE Series

4 reviews

Top Industries

Computer Software Company

15%

Comms Service Provider

11%

Government

10%

Educational Organization

Computer Software Company

18%

Comms Service Provider

13%

Manufacturing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MericDinc
Network division director at Toptal telecommunication company

Read full review of Enterasys Campus LAN Switches »
Dushan Niranga
Product Manager at Connex Information Technologies
ExtremeAnalytics is used for reporting and monitoring.
Read full review of ExtremeAnalytics »
Yintho Taev
Logistics Supervisor at Andromeda Distribution Corporation

Read full review of Enterasys Data Center Networking Equipment [EOL] »
Jose Mota
IT specialist at FERCAM SpA

Read full review of ExtremeControl »
Anonymous User
Tech Support Staff at a tech company

Read full review of Brocade BigIron [EOL] »

Review 1 of 5

N_R
Senior Account Manager at Emirates Business Machines (EBM)

Read full review of Lenovo ThinkAgile MX Certified Node »
Syed Ibrahim
Assistant Manager Systems - IT Infrastructure at a transportation company
We use the solution for virtualization and as a physical system.
Read full review of Lenovo Flex System »
Adalberto Giaretta
Technology director at Infodive Representações e Serviços ltda
These are rack servers. We use them for applications. It stores everything including VM servers, application servers,...
Read full review of Lenovo ThinkSystem Rack Servers »
Genesis Dapoza
Email Administrator at Technopaq, Inc.
We often set up new implementations for our customers who purchase new servers from us. That's a key part of my work...
Read full review of Lenovo ThinkAgile VX Series »
Ramon Zilli
Buyer at Lojas Adelino
We use the solution as our Star server.
Read full review of Lenovo ThinkSystem Tower Servers »

Review 1 of 5

Customer Service

Yintho Taev
Logistics Supervisor at Andromeda Distribution Corporation
I was satisfied with the technical support.
Read full review of ExtremeSwitching »
Bjarte Guterud
General Manager at Heath Comm AS
The technical support is very good. I rate support an eight or nine out of ten.
Read full review of ExtremeWireless »
Sachin Vinay
Network Administrator at Amrita
We have not had a very good experience with customer service and support. We have experienced issues with technical...
Read full review of ExtremeRouting »
Bharath Poovaiah
Business Head at a tech services company
Technical support is good.
Read full review of ExtremeSwitching »
Imran Taiyeb Ali
Senior Solutions Specialist at a comms service provider
The support team is not technically that strong. The previous company that owned the product, Nortel, went bankrupt,...
Read full review of ExtremeRouting »
GlennCamilien
Senior Cybersecurity Engineer at a financial services firm
I rate ExtremeSwitching support eight out of 10. They did the job, but I couldn't say it was the best support because...
Read full review of ExtremeSwitching »
Anonymous User
Admin at a educational organization
Customer Service: We used to have the greatest inside sales person ever. She would alway get back to us within 24...
Read full review of ExtremeCloud IQ »
Matheus Santana
Wireless Network Analyst at a construction company
My experience with customer support is good.
Read full review of ExtremeCloud IQ »
Anonymous User
Vice President Operations at a non-profit
Customer Service: The customer service has been great. We had a few questions when configuring Radius. When we...
Read full review of ExtremeCloud IQ »
Anonymous User
Voice Engineer at a comms service provider
Aerohive support are very responsive albeit sometimes takes a bit of time to filter through the intial layer 1 of...
Read full review of ExtremeCloud IQ »
Cris Jovellanos
Co-Owner at Xtreme Works, Inc.
The technical support services are good. Occasionally, issues related to licensing or administration may require...
Read full review of ExtremeManagement »
Anonymous User
Vice President of Information Technology at a tech services company
Customer Service: Customer service is excellent. We purchased through a local reseller, and they were our point of...
Read full review of ExtremeCloud IQ »
Anonymous User
Network Technician Intern at a tech services company
Customer Service: 10 out of 10. Technical Support: 10 out of 10.
Read full review of ExtremeCloud IQ »
Anonymous User
Systems Engineer at a tech services company
The customer service and support are good. I prefer vendors who provide technical support directly, unlike others who...
Read full review of Enterasys Campus LAN Switches »
Anonymous User
Works at a tech company
Customer Service: Customer service is helpful. Technical Support: Technical support is excellent.
Read full review of ExtremeCloud IQ »
Anonymous User
ICT Network Manager at a non-tech company
We don't go directly to the vendor. Rather, we get our technical support from a third party, and they have been good...
Read full review of ExtremeCloud IQ »
Wael Awni
Management Board Member and Network Engineer at NewLogics
When I tested the solution's on-premises technical support, I was not happy with it. For the cloud solution, I didn't...
Read full review of ExtremeCloud IQ »
Evert Ruiten
Senior Pre-sales consultant at Businesscom BV
We have had no issues with technical support.
Read full review of ExtremeCloud IQ »
Anonymous User
Windows/Mac Network Administrator at a tech company
Customer Service: Customer service has been great. Any issues I have had were answered quickly and we were able to...
Read full review of ExtremeCloud IQ »
Leon Ng
IT Administrator at Gas Malaysia
We get technical support from our vendor and they are pretty good overall. Of course, they could always be better.
Read full review of ExtremeSwitching »
Anonymous User
Senior Manager, Information Technology at a university
We would prefer it if the support was a bit better. It could be faster. We find it's not as good as, for example, Cisco.
Read full review of ExtremeWireless »
Anonymous User
Network Administrator at a government
Customer Service: I haven't used it much, but it's great when I have. Technical Support: Top notch! The technicians...
Read full review of ExtremeCloud IQ »
Anonymous User
Jr. IT Engineer at a real estate/law firm
Customer Service: Customer service meets expectations however there is room for improvement. Sometimes the...
Read full review of ExtremeCloud IQ »
Anonymous User
Senior Manager, Information Technology at a university
Technical support is fine.
Read full review of ExtremeSwitching »
Wael Awni
Management Board Member and Network Engineer at NewLogics
Customer service and support need better response times and documentation. I rate them a seven out of ten.
Read full review of ExtremeCloud SD-WAN »
Anonymous User
Director of Technology at Central Catholic High School
Customer Service: I'm very pleased with the level of customer service and Aerohive's attention to customer concerns....
Read full review of ExtremeCloud IQ »
Gassan Armouti
CEO at a tech services company
The technical support is good. Their team is very helpful if you need it.
Read full review of ExtremeWireless »
Anonymous User
Senior Engineer- Network Consulting at a tech services company
Customer Service: No direct access to vendor tech support, but distributor support (Aero-IT) is 9/10. Technical...
Read full review of ExtremeCloud IQ »
Anonymous User
Network / Telephony Coordinator at a university
Customer Service: 8 Technical Support: 7
Read full review of ExtremeCloud IQ »
Wael Awni
Management Board Member and Network Engineer at NewLogics
We have not had any experience with customer service and support.
Read full review of ExtremeAnalytics »

Review 1 of 30

Sameh Moamen
Infrastructure Manager at Arabian Cement Company
Technical support for this solution is good but they are not interactive.
Read full review of Lenovo ThinkSystem DE Series »
MirziyodMirsaatov
CEO at Top-IT Solutions Ltd
The support for Lenovo Flex System is good.
Read full review of Lenovo Flex System »
Adeel Hashmi
IT Technical Advisor at a construction company
The technical support of the product is awesome. I never had to go through a phase or wait for days and days to get...
Read full review of Lenovo ThinkAgile HX Series »
Aleksandar Popovic
Head of the IT support at Energoprojekt Holding a.d.
Technical support is good. We call them, discuss the problem, and in that short period of time, we find the solution.
Read full review of Lenovo ThinkSystem Rack Servers »
Georges FONGANG
IT Specialist at a aerospace/defense firm
My organization doesn't receive any technical support from Lenovo. There is a need to make certain payments to...
Read full review of Lenovo ThinkSystem Rack Servers »
Getachew Zeleke
Senior Custormer Engineer at Afcor PLC
Technical support is very good. We are quite satisfied with the level of service.
Read full review of Lenovo ThinkSystem Rack Servers »
Michael Alward
Corporate Sales Consultant at Clear Concepts
I have not directly dealt with the support from Lenovo ThinkSystem Rack Servers.
Read full review of Lenovo ThinkSystem Rack Servers »
Mohammad Jundiah
Infrastructure Specialist at DC technologies

Read full review of Lenovo TS Series »
Jesse_B
Manager of networks and infrastructure at a government
Not much technical support is available locally. They need to offer better assistance in our area.
Read full review of Lenovo ThinkSystem Rack Servers »
Kiran Syam
Server and cloud infrastructure at a consultancy
From my understanding, Lenovo does not provide any direct support. They are providing support through vendors only. I...
Read full review of Lenovo ThinkSystem Rack Servers »
Syed Ibrahim
Assistant Manager Systems - IT Infrastructure at a transportation company
We have called them during certain critical cases to avoid delays during production. I would rate the support between...
Read full review of Lenovo Flex System »
Anonymous User
IT Departmant - System Administration at a healthcare company
Our use of the solution is fairly recent and we have not yet had occasion to utilize technical support.
Read full review of Lenovo ThinkSystem DE Series »
Tasos Demetriou
CIO at a tech services company
I would rate Lenovo's technical support as an eight out of ten. It is quite good.
Read full review of Lenovo ThinkSystem Rack Servers »
Paddy Field
It consultant at a tech services company
Their support is fine. It's good.
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Company Owner at a tech services company
Technical support is responsive. IBM provides support for Lenovo storage in Poland, and it's very good.
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Sr. System Administrator at a consumer goods company
Technical support is 10/10.
Read full review of Lenovo Blade Servers [EOL] »
Farrokh Farrokh
CEO at a tech vendor
I got support for a license issue, where I made a mistake in typing the serial number because of which it wasn't...
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
System Engineer at a computer software company
Lenovo offers good technical support.
Read full review of Lenovo ThinkSystem DM Series »
Anonymous User
CIO at a tech services company
Customer Service: 9/10 Technical Support: 9/10
Read full review of Lenovo Blade Servers [EOL] »
Maher Sal
IT Manager at Post Modern
We contact our system integrators if we have any issues.
Read full review of Lenovo ThinkSystem Rack Servers »
Oleksandr Meleshchuk
System Administrator at a manufacturing company
I have used their support from time to time, in some cases when I was unable to find immediate information. I don't...
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Project Analysis, Design & Implementation at a comms service provider
The support from Lenovo ThinkSystem DE Series is very good. We have good support here in Greece because Lenovo has a...
Read full review of Lenovo ThinkSystem DE Series »
Dan Pilla
IT Consultant at Atena Tecnologia em Informatica LTDA
We have had a very good experience with customer service and support. They answer questions very fast and resolve our...
Read full review of Lenovo ThinkSystem DE Series »
Anonymous User
Manager Technology Services - Data Center at PTCL.Official
I would rate the technical support a 9/10.
Read full review of Lenovo ThinkSystem Rack Servers »
Markus Waldmann
Lecturer at HSLU
We have some direct channels there. We also have a Lenovo mainframe at our site for demonstration purposes, and we...
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
Sr. Systems Engineer at a retailer
Technical support was reasonable, but leaves room for improvement. Firmware changes were barely supported, and...
Read full review of Lenovo Blade Servers [EOL] »
Markus Waldmann
Lecturer at HSLU
We've had a good experience with technical support. We have some direct channels there. With Lenovo, we also have a...
Read full review of Lenovo ThinkSystem Rack Servers »
Anonymous User
VMware Software Engineer at a insurance company
I've never been in touch with Lenovo's technical support. I cannot rate their level of service, having never dealt...
Read full review of Lenovo Flex System »
SImoneGebellato
Group IT Architect & Network Engineer at a engineering company
Our business partner contacted their technical support. I didn't have to directly contact their technical support.
Read full review of Lenovo XClarity Administrator »
Anonymous User
IT Consultant at a tech vendor
The technical support is okay. As the product supplier, we work pretty well alongside them and our clients don't seem...
Read full review of Lenovo ThinkAgile VX Series »

Review 1 of 30

Technical Support

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