Compare DXC Technology vs LevelBlue

DXC Technology

Based on 1 review.

LevelBlue

Based on 181 reviews.

Sample Customers

Trustwave Managed Security Services

Manna Enterprises

LevelBlue

Childrens Health System of Texas

Popular Solutions

DXC Cloud Services

1 reviews

USM Anywhere

2 reviews

Cybereason Endpoint Detection & Response

3 reviews

Alert Logic MDR

5 reviews

Top Industries

Construction Company

28%

Comms Service Provider

10%

Financial Services Firm

Manufacturing Company

Construction Company

27%

Financial Services Firm

12%

Outsourcing Company

10%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Nishant Chauhan
Senior Data Engineer at LTM
As a point of the enterprise, my main use case for DXC Cloud Services is that we move, build, and run workloads on...
Read full review of DXC Cloud Services »

Review 1 of 1

Ivan Burke
Head of Research Development and Innovation at CSIR
My main use case for Cybereason Endpoint Detection & Response is mostly for incident response.
Read full review of Cybereason Endpoint Detection & Response »
Peter Nowak
Business Development Manager for Cybereason at Bechtle
I use Cybereason XDR for customers who don't have a SOC or managed SOC yet and want to be protected on more than...
Read full review of Cybereason XDR »
Peter Nowak
Business Development Manager for Cybereason at Bechtle
I am part of a reseller with two roles. We are a Managed Service Provider ourselves, and in a way, we compete with...
Read full review of Cybereason Managed Detection & Response »
Peter Nowak
Business Development Manager for Cybereason at Bechtle
My use case involves providing endpoint security. When I introduce the EDR system, in many cases, it replaces the...
Read full review of Cybereason Next-Generation Antivirus »
Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence...
Read full review of USM Anywhere »

Review 1 of 5

Customer Service

Nishant Chauhan
Senior Data Engineer at LTM
I have experience with DXC Cloud Services' customer support, which operates 24/7. For customer support of DXC Cloud...
Read full review of DXC Cloud Services »

Review 1 of 1

Anonymous User
Site Reliability Engineer at a retailer
Technical support has been amazing. They are very supportive and helpful. We are quite satisfied with the level of...
Read full review of Alert Logic MDR »
Alice Walter
Team Lead at Target
Customer support is very responsive and proactive.
Read full review of Alert Logic MDR »
Alex Lapinski
Cyber Security & ICT Director at Polish Security Experts Association
We are currently in the POC stage. I haven't had a chance to explore the tool's support.
Read full review of Cybereason Next-Generation Antivirus »
Peter Nowak
Business Development Manager for Cybereason at Bechtle
Customer service is rated as a five out of ten. When they work and reach the right level, they are helpful, but...
Read full review of Cybereason XDR »
Dannie Combs
Senior Vice President and Chief Information Security Officer at Donnelley Financial Solutions
The partnership between empow and Elasticsearch has a very positive impact on us from a couple of different angles: *...
Read full review of i-SIEM [EOL] »
Ivan Burke
Head of Research Development and Innovation at CSIR
Cybereason's support is very good. They are very quick at setting up a new instance. Usually, when we have an IR,...
Read full review of Cybereason XDR »
Ibrahim Karam
Pre-Sales Consultant | Palo Alto Networks. at StarLink - Trusted Security Advisor
Technical support could be better. We’d like to see them be more helpful and responsive in the future.
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
IT Security Architect at a healthcare company
7/10
Read full review of USM Anywhere »
Anonymous User
Co-Founder at a photography company
I would rate their technical support at nine out of 10.
Read full review of USM Anywhere »
Anonymous User
Security Analyst at a manufacturing company
I communicate with technical support via email. They're responsive.
Read full review of Cybereason Deep Respond [EOL] »
Anonymous User
Chief Information Security Officer at a tech services company
Customer Service: Customer service can be a great help depending on the kind of project. They are very reactive for...
Read full review of USM Anywhere »
Anonymous User
System Analyst at a tech services company
The tech support is relatively helpful. They respond to our queries on time and are always available when we have...
Read full review of Cybereason Managed Detection & Response »
Vinayaka R
Security Analyst at a consultancy
We knew that we had an option to raise tickets if we faced any issues with the product, but during the four-month...
Read full review of Alert Logic MDR »
Anonymous User
Network Engineer II at a healthcare company
I've not had to contact them yet.
Read full review of USM Anywhere »
Anonymous User
Infrastructure Engineer at a tech services company
Customer Service: Very good. Technical Support: Very good.
Read full review of USM Anywhere »
Anonymous User
Project Manager at a construction company
Technical support was not bad. It wasn't the best because we don't manage it internally, but it's been okay.
Read full review of Trustwave WebMarshal [EOL] »
Anonymous User
Technical Specialist Manager at a tech services company
Though I don't have much experience with the technical support of the product, I rate the technical support a nine...
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
Salaes Manager at a tech services company
The vendor should provide technical support services. Instead, we are providing support for the customer. Whenever we...
Read full review of Trustwave Secure Email Gateway »
Anonymous User
IS Manager at a financial services firm
Customer Service: I have enjoyed working with the client support folks. I have had really good experiences with them...
Read full review of USM Anywhere »
George Pate
Facility Manager at a tech services company
We were in constant communication with Alert Logic's technical support team, depending on whether we needed to add...
Read full review of Alert Logic MDR »
Anonymous User
System Administrator at a financial services firm
Customer Service: Customer service is very good. Technical Support: Technical support is very good. They have always...
Read full review of USM Anywhere »
Chauncey Taylor
Network Security Engineer at Modec Inc
Technical support is pretty decent with Alert Logic. The engineers behind the scenes, when I have called them, have...
Read full review of Alert Logic MDR »
DanielHernandez
Information Security Analyst at a comms service provider
In the security arena, I would give them 9 out of 10. We had a small hiccup at the beginning of our onboarding as...
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
Information Technology Security Administrator at a healthcare company
Customer Service: There is excellent customer service and we have never had a complaint. Technical Support: Technical...
Read full review of USM Anywhere »
Christian Caldarone
ISO (Information Security Officer)
Technical support is always helpful and responsive. They do care about their customers.
Read full review of USM Anywhere »
Anonymous User
Information Security Consultant at Securepoint Nederland B.V.
When issues arise and the going gets tough, you can contact AlienVault directly via phone, email or web. Support is...
Read full review of USM Anywhere »
Anonymous User
Information Systems Network Technician at a local government
10/10
Read full review of USM Anywhere »
Jayasiri Amarasena
Director Technical Services at Eguardian lanka
The technical support is really good. The only problem that we do face is the time difference. Say we are...
Read full review of LevelBlue »
Anonymous User
Chief Security Officer at a financial services firm
The AlienVault Technical support is good and has helped out several time with some really specific configurations in...
Read full review of USM Anywhere »
Anonymous User
Technical Consultant at Revel Tech Security Sdn Bhd
Since using the solution, post-installation I have not come to a point where I needed to contact their customer...
Read full review of Cybereason Endpoint Detection & Response »

Review 1 of 30

Technical Support

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