Compare Dell Technologies vs Nitro

Dell Technologies

Based on 2093 reviews.

Nitro

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

144 reviews

Dell Unity XT

10 reviews

Dell PowerStore

141 reviews

Top Industries

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Comms Service Provider

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

No Data Available

Customer Service

Stanislaw Jagielski
Trainer, Storage Consultant at Oxon
I don't directly use the support services on offer. If I have questions, I tend to direct that to the developers, and...
Read full review of Dell Avamar »
Al Vasek
Executive Business Development Manager, Cloud and Managed Services at Presidio Networked Solutions
The support from Dell VxFlex Ready Nodes is okay. It could be better, they have to work on their approach. The...
Read full review of Dell VxFlex Ready Nodes »
Padmesh Dubey
Storage And Backup Lead at HCLSoftware
My experience with technical support has been very good, and I would give it a ten out of ten.
Read full review of Dell PowerStore »
Shrikant Teggi
Sr. Area Technical Manager at tata elxsi
Dell’s technical support is excellent, with quick responses whenever we log a complaint. I am extremely satisfied...
Read full review of Dell NetWorker »
Scott Forehand
Manager, Global Infrastructure at a recreational facilities/services company
I work with customer service and tech support all the time. My impressions from working with them on the PowerEdge...
Read full review of Dell PowerEdge R-Series »
Bernard Ariro
Chief Technology Officer at Basilisk Technologies
On a scale from one to ten, I would give the technical support a rating of eight. I am very satisfied with them.
Read full review of Dell PowerEdge C- Series »
KareemEzzat
Cyber Security Analyst at Petrotrade
Overall, the support is good. But sometimes, it takes a long time for the support to respond.
Read full review of VxRail »
Sven Van Baekel
System Administrator at De Persgroep Publishing
On a scale of one to ten, I would rate the technical support a seven or eight. You can give them eight because every...
Read full review of Dell PowerProtect Cyber Recovery »
Lei Wang
Manager of Storage Engineering at a financial services firm
The technical support is good.
Read full review of Dell PowerMax »
Anonymous User
Director of Exploitation at a security firm
Technical support is very good.
Read full review of VNX [EOL] »
Amjed Antari
Pre Sales Manager at a tech services company
For customer support from Dell, I would rate them nine points out of ten due to the crucial role they play in...
Read full review of Dell PowerProtect Cyber Recovery »
David Hammink
System Administrator at Reuter GmbH
Whenever a disk had a problem, EMC was right on top of it. In some instances, they called me before I even knew what...
Read full review of CLARiiON CX4 series [EOL] »
Anonymous User
IT Manager at a manufacturing company
Dell's relationship with our company, both on a global and a personal level, has been very good over the years. There...
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Manager at a government
The support from Dell for Dell PowerScale (Isilon) is really good. One of the points we appreciate about Dell is...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Leiter System Management and Datacenter at a computer software company
On a scale from one to ten, I would rate customer service as a nine. The support is good, and of course, we have...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Director Of Network Services And Security at a legal firm
My impression of the ProSupport service provided with Dell Business Laptops is that we seldom use it, but when we...
Read full review of Dell Business Laptops »
Anonymous User
System Administrator at a media company
Technical support is excellent. I'd rate it nine out of ten. We've been very satisfied with the level of service...
Read full review of Dell XC Appliance »
Mohamed Abdel Salam
Senior Sells at Enterprise Sigma Technology
I would rate customer service as nine out of ten.
Read full review of Dell PowerMax »
MoinShah
System Administrator at Data Edge Limited
When we encounter critical issues, a less experienced engineer often handles the initial response, leading to delays...
Read full review of Dell ObjectScale »
Anonymous User
Network Storage Admin at a transportation company
We have only had to use technical support for firmware upgrades. They are helpful.
Read full review of Dell Unity XT »
Anonymous User
CS Core planning manager at a comms service provider
Our system integrator provides the first level of support on top of our agreement with the vendor itself, so I can...
Read full review of Dell PowerEdge FX [EOL] »
Anonymous User
IT System Admin Lead at a energy/utilities company
Technical support is five stars out of five. Every time it has dialed home for any of the issues that we have, so far...
Read full review of Dell Unity XT »
Anonymous User
Senior System Engineer at a healthcare company
My experience with customer service and support for Dell PowerMax is always very good; it's about the same as before....
Read full review of Dell PowerMax »
Anonymous User
Group IT Manager at a mining and metals company
We had a set of faults when we went live with our last set of servers in the middle of the night, Dell assigned an...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Ingeniero compare at a tech services company
It is a very expensive support, so it is logical that they will assist you quickly, but in the end, for the...
Read full review of VxRail »
Asa Asdas
Technician at Sheeltron Digital Systems Private Limited
I am very satisfied with Dell's technical support. They provide excellent help when needed.
Read full review of Dell PowerEdge MX- Series »
Saiyed Shahab Ahmed
Chief Digitalization Executive at a energy/utilities company
Technical support is very good.
Read full review of Dell NetWorker »
Anonymous User
Senior SAN Engineer
Customer Service: EMC's customer service is excellent. Technical Support: Their technical support is great. They have...
Read full review of VNX [EOL] »
Anonymous User
Deputy CIO at a insurance company
Dell EMC technical support is very good. I would rate them a 10 out of 10. They take you by the hand and walk you...
Read full review of Dell Unity XT »
Shiraz Ahmed
Founder & CEO at Technomatters
I haven't had to contact support as of yet.
Read full review of Dell Avamar »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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