Compare Dell Technologies vs Nitro

Dell Technologies

Based on 1842 reviews.

Nitro

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

148 reviews

Dell Unity XT

15 reviews

VxRail

30 reviews

Top Industries

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

Government

Computer Software Company

18%

Non Profit

Manufacturing Company

Performing Arts

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ravi Ramananda
Assistant VP, Information Technology at a insurance company
We are using Dell PowerEdge R-Series for multiple applications, majorly for virtualization solutions. We are using...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
KuldeepSingh4
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

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Customer Service

Martin Mugerwa
Senior Systems Administrator at NMS
The hardware support through Dell and our local partner is rated at eight out of ten. They efficiently resolve issues...
Read full review of DD Boost »
Jesse_B
Manager of networks and infrastructure at a government
The support for Dell XR2 Rugged Server is very good. They have the best support model for their solutions. They are...
Read full review of Dell PowerEdge XR-Series »
Delfryanto .
Engineer at PT.Password Solusi Sistem
I rate the technical support an eight out of ten.
Read full review of Dell PowerEdge C- Series »
Stanislaw Jagielski
Trainer, Storage Consultant at Oxon
I have never needed to contact technical support personally.
Read full review of DD Boost »
Ovadya Rachamim
Storage & Data Protection Team Leader at TeraSky
I rate Dell support nine out of 10. We did not use professional services for deployment, but we contact support when...
Read full review of Dell PowerEdge R-Series »
Moshe Tzarfati
Global Backup Admin Lead at Motorola Solutions
I have not yet needed the help of Dell support for PowerEdge Rack Servers. In the past, I have enjoyed my experience...
Read full review of Dell PowerEdge R-Series »
Abdul-Salam
Sr. Manager - System Analyst (Datacenter Infrastructure) at Sohar International
Dell EMC's technical support is excellent. The backend support is very strong, just like the implementation team....
Read full review of Dell PowerMax »
Jerome Edwards
Ops Specialist: System Engineer Backup at a computer software company
I contacted the customer service and support team and found that they were great with ECS. However, when it came to...
Read full review of Dell ObjectScale »
Michael Wenn
CEO / Co-Founder at Aiops ltd
I would have earlier rated the solution's technical support a four out of ten. However, since it's owned by Dell now,...
Read full review of Moogsoft »
Anand-Kulkarni
Electrical Engineer at Tata Consultancy
Moogsoft's technical support is good.
Read full review of Moogsoft »
Carlos Ramos Soto
Infrastructure Administrator at Banco Agromercantil de Guatemala, S. A.
I have not used customer service or support.
Read full review of Dell PowerStore »
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
If you have access to customers service EMC is one of the best and you could benefit from the knowledge center of EMC...
Read full review of Dell Unity XT »
Zeeshan AhmedKhan
Director - Sales & Operations at Techtrix System
The support is excellent, with on-ground people and a well-established partner ecosystem providing assistance. Dell...
Read full review of Dell Data Protection Suite »
Elias Riveros Malky
Regional Alliance Manager at a tech services company
With these type of high-end technologies and their uptime, there is no need to contact support.
Read full review of Dell PowerMax »
Anonymous User
Group IT Manager at a mining and metals company
We had a set of faults when we went live with our last set of servers in the middle of the night, Dell assigned an...
Read full review of Dell PowerEdge R-Series »
Anonymous User
DGM Data Centre at a manufacturing company
We experienced a problem with the network backup installation, so we called technical support. One of the backups...
Read full review of Dell Avamar »
Rachel Bauer
Chief Operations Officer & Acting CFO at Like a Photon
We have found the post-installation support to be absolutely fantastic. They have helped us leverage the advanced...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
General Manager at a tech services company
The technical support is okay, but it could be better.
Read full review of Dell NetWorker »
Anonymous User
Director at a computer software company
The bulk of my experience with Dell tech support is on the consumer side of things.
Read full review of Dell PowerEdge R-Series »
Luiz Gasparelo
Owner at Lnetwork
Technical support is very good.
Read full review of Dell Unity XT »
Anthony Dominguez
Infrastructure Team Lead at a financial services firm
We haven't had to use technical support.
Read full review of Dell Unity XT »
Piyush Khandelwal
Senior Consultant at a financial services firm
My experience with Dell as a vendor is pretty good; they are probably one of the best in the industry.
Read full review of Dell PowerScale (Isilon) »
Cheul Jin-Lee
Consultant at TechData BIMA JSC
The initial support for the second job from PA in Vietnam is highly commendable and competes well. Moreover, my NDA...
Read full review of Dell Unity XT »
Anonymous User
Lead Manager at a tech services company
The support that we get for Dell EMC storage has been fantastic.
Read full review of Dell Unity XT »
Coenie Rossouw
Storage specialist at Vodacom Business
The technical support is one of the biggest reasons for choosing EMC products, or staying with them. There was a...
Read full review of DD Boost »
Anonymous User
Storage Engineer at a energy/utilities company
My experience with technical support from Dell has been pretty good, although I have occasionally encountered...
Read full review of Dell PowerStore »
Anonymous User
Mestre Eletricista at a energy/utilities company
We have used Dell for 20 years and one of their top priorities is to guarantee if we have an issue, we can solve it...
Read full review of Dell PowerStore »
Anonymous User
AVP-Datacenter Practice at a computer software company
The technical support of VxRail is good.
Read full review of VxRail »
Anonymous User
Chief Information Officer at a computer software company
The support has been phenomenal.
Read full review of Dell PowerStore »
Anonymous User
Partners
Good and knowledgeable.
Read full review of Dell PowerEdge MX- Series »

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Technical Support

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