Compare CrowdStrike vs NCC Group

CrowdStrike

Based on 284 reviews.

NCC Group

Sample Customers

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Popular Solutions

CrowdStrike Falcon

34 reviews

CrowdStrike Falcon Complete MDR

8 reviews

CrowdStrike Falcon Cloud Security

20 reviews

Top Industries

Computer Software Company

11%

Financial Services Firm

10%

Manufacturing Company

Comms Service Provider

16%

Computer Software Company

13%

Educational Organization

11%

Performing Arts

11%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
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HectorRios
IT COMMUNICATIONS AND NETWORKS at Américas BPS
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use...
Read full review of CrowdStrike Observability »
Oluwajuwon Olorunlona
Cyber Security Engineer at eprocessconsulting
I primarily use CrowdStrike, along with some other solutions. I have been using Falcon LogScale for approximately a...
Read full review of Falcon LogScale »
Sachin Bode
IT Manager at IFB Industries Ltd
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing...
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Waleed Omar
Information Security Specialist at Arab Open University
We are using CrowdStrike multiple modules within CrowdStrike. We are using CrowdStrike as an EDR, as an asset...
Read full review of CrowdStrike Falcon Exposure Management »

Review 1 of 5

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Customer Service

Rojal Barreto
Computer Engineer at OIC, Alshirawi
The technical support from CrowdStrike Falcon is good. I would rate the support an eight.
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Mahmoud Hanafi
IT Operation Manager at Orascom Construction Industries
I rate CrowdStrike support 10 out of 10. They have a perfect support team. When we're working with technical support,...
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Dinesh Yadav
Sales Director at CLOUD MIND
The support is excellent. We rarely need support.
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Edith Ibacache
NTT at Sonda S.A.
Technical support is good.
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Chethan R
Windows Security Patching Operation III (Cyber Operations) at CBTS
I have a very good in-house team of about 20 to 30 people working with CrowdStrike Falcon Cloud Security, and we...
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Alfredo Alvim
Telecommunications Engineer at Portugal Telecom
The support team is not able to resolve our issues in a timely manner. I rate the technical support a seven out of ten.
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Sesan SULE
SOC Analyst at a tech services company
I rate CrowdStrike support 8 out of 10. We've had a good experience with them. They're helpful and always respond...
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Krishna .R
Cyber Security Regional Head at a computer software company
If customers want technical support, they need to subscribe to a special service that they need to pay for. When it...
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ThomasZeulner
Chief Information Security Officer at TDK Electronics AG
The technical support is great.
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Jordan Swanson
Information Security Assurance Engineer at School District of Lee County
The support is great. They're quick to respond and you see the same names pretty consistently. They probably do it by...
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Anonymous User
Director - IT Security Operations at a manufacturing company
CrowdStrike's technical support is excellent: * Quick to respond * Quick to help * Very responsive * They have always...
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John Seaver
Director Of Information Technology at DLZ Construction Svs.
The technical support do a good job.
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Anonymous User
Analista de segurança de TI at a tech services company
The technical support is very good, it is perfect.
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Anonymous User
IT Specialist at a consultancy
I would rate customer service and support a ten. I am very satisfied with the support.
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Anonymous User
Especialista em SeguranÃ§a da InformaÃ§Ã£o - DFIR at a financial services firm
I have not contacted support. However, I do not have any bad reports about their performance.
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Anonymous User
Information Technology Infrastructure Manager (Region 2 IT Manager) at a transportation company
I have had a very limited experience with the customer support team. So, their response time was far worse than any...
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Sanjay Dahiya
Global IT Infrastructure Manager at TMF Group
We get a lot of proactive support from Crowdstrike. Before anything enters our environment, we get a lot of...
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Anonymous User
Security Analyst at a computer software company
The technical support is good, they are available for our needs.
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Anonymous User
Product Manager, CyberSecurity at a tech services company
The technical support so far has been good. It would be better if they had people in the country, in South Africa....
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Anonymous User
Security, Risk and Compliance Officer at a tech services company
It is a fully managed service, So, we have 24/7 support. It is not technical support. It is a dedicated team, and...
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Anonymous User
Vice President at a financial services firm
The technical support is good but the response time can be improved.
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Mahesh Haba
DGM IT at Union Bank of Colombo
We have only required our local support, they have been sufficient for our needs.
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Marty Joplin
Server Administrator at TIR Canada
The technical support team often just replies to an issue with a link to an article rather than actually calling back...
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Anonymous User
Global Data Protection/Privacy Manager, FIP, CIPP/E, CIPM, CISSP at a manufacturing company
I've never been in touch with technical support. A different team handles that aspect. I cannot speak to how helpful...
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Edward-Walton
Security Principal at Trifecta Cloud Security Solutions
There are two numbers to reach out to the technical support team. Considering the time taken to reach out to them...
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Anonymous User
Gerente General de IngenierÃa y Servicios at a tech services company
We have needed to create a service request with support. It took them to solve one incident three days. They could be...
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WanderMenezes
Senior Principal Security Manager at a consultancy
The technical support for this solution is not very good, and issues will not be picked up unless the ticket raised...
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Anonymous User
Group CIO at a construction company
The technical support team is in the middle range and not very good. We have a dedicated team from CrowdStrike...
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Anonymous User
IT Consultant at a comms service provider
The technical support is not very good. I would rate it as an eight out of ten. One improvement could be reducing the...
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Anonymous User
Cybersecurity Advisor at a security firm
Technical support is good. The company also offered training for resellers.
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Review 1 of 30

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Technical Support

No Data Available

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