Compare CrowdStrike vs NCC Group

CrowdStrike

Based on 258 reviews.

NCC Group

Sample Customers

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Popular Solutions

CrowdStrike Falcon

46 reviews

CrowdStrike Falcon Complete MDR

17 reviews

CrowdStrike Falcon Cloud Security

25 reviews

Top Industries

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Government

Computer Software Company

18%

Comms Service Provider

16%

Educational Organization

10%

Performing Arts

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ManelAlvarez
Technical engineer at Devoteam Management Consulting
I have been using CrowdStrike Observability for the past two months with a focus on the cloud environment,...
Read full review of CrowdStrike Observability »
Waleed Omar
Information Security Specialist at Arab Open University
We are protecting our endpoints, workstations, servers, and cloud workloads. This includes effective use of antivirus...
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Sandeep Nagar
Co-Founder and Director at Securevel Solutions Pvt ltd
We mostly deal with CrowdStrike Falcon Exposure Management which provides EDR functionalities, offering customers...
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Saif Ullah Khan
Security Engineer at ebryx
I am working for an MSSP. We use CrowdStrike on a daily basis for different clients across the globe for security...
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Otis Brinson
Principal at GoTo Foods
I use the solution in my company on the endpoint, and then we're using it on our point of sales in all of our...
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Review 1 of 5

No Data Available

Customer Service

Akash Jogbond
Team Lead at Foresight Software Solutions
The customer service and support team are very good but it can be challenging to get hold of them.
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Ganesh-Jadhav
Senior Cyber Security Analyst at Securonix
I have not interacted with their support team. It is not a part of my job.
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Shaik Shaheer
Security | SIEM Engineer at a tech services company
Around six months ago, we engaged in a workshop with one of CrowdStrike's Subject Matter Experts. During this...
Read full review of Falcon LogScale »
Nakul Chopra
Owner at IT Solution
We have yet to contact technical support. I can't speak to how their services are.
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Abhimanyu Raj
Senior Consultant at Ernst & Young
I think the customer service is good. I would rate it as eight or nine, maybe even nine out of ten.
Read full review of CrowdStrike Falcon Sandbox »
Saif Ullah Khan
Security Engineer at ebryx
I have contacted customer service, and they are fast. I have had a good experience with them.
Read full review of CrowdStrike Falcon Cloud Security »
Sandeep Nagar
Co-Founder and Director at Securevel Solutions Pvt ltd
The support is quite good.
Read full review of CrowdStrike Falcon Exposure Management »
Niranjan N
Sr Analyst at ATOS
I rate CrowdStrike support 10 out of 10. They respond quickly and don't take much time to resolve all our issues.
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Anonymous User
Sr. IT Support Executive at a hospitality company
If they're having an issue, we tend to stick to the team and occasionally reach out to the support team of Falcon...
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Anonymous User
Cybersecurity Advisor at a security firm
Technical support is good. The company also offered training for resellers.
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Adeeb Khan
Senior Data Hosting and Security Special at Two aquate
We get support from their local vendors. We have a lot of local support. If they cannot handle the case, they...
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WanderMenezes
Senior Principal Security Manager
The technical support for this solution is not very good, and issues will not be picked up unless the ticket raised...
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Anonymous User
Specialist, Lead Desktop Support at a energy/utilities company
I rate the technical support from CrowdStrike Falcon a five out of five.
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Anonymous User
Senior Technology Consultant at a tech services company
They're good on official channels and non-official channels.
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Anonymous User
Security Analyst at a computer software company
The technical support is good, they are available for our needs.
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Mahesh Haba
DGM IT at Union Bank of Colombo
We have only required our local support, they have been sufficient for our needs.
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Bhupesh-Sharma
Large account Manager at Softcell Technologies Limited
I rate CrowdStrike support eight out of 10.
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Solutions Architect at a tech services company
They are very responsive. I'd definitely rate them a solid nine.
Read full review of CrowdStrike Falcon Cloud Security »
WillyVerplancke
Senior Account Manager at a tech services company
Their support is top-notch. They're very dedicated. Their experts are online when you need them.
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Anonymous User
Security, Risk and Compliance Officer at a tech services company
It is a fully managed service, So, we have 24/7 support. It is not technical support. It is a dedicated team, and...
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Bhupesh-Sharma
Large account Manager at Softcell Technologies Limited
Technical support depends on a system integrator. CrowdStrike technical support regarding Identity Protection has a...
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Anonymous User
Security Analyst at a insurance company
While I've found screen sharing helpful with other support teams, CrowdStrike's technical support has never...
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Anonymous User
IT Operations Lead at a energy/utilities company
The support for CrowdStrike Falcon Complete is not good. They take a very long time to respond, it takes 24 to 28...
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Ahmed_Emara
Infrastructure Manager at Quaracrm
We've used technical support, and I rate them a ten out of ten.
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Parikshit Goutam
IT Manager at a consultancy
We can call the tech support, if needed. Then, they have a dedicated rep for us.
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Anonymous User
Security Officer
CrowdStrike's technical support is very fast and responsive.
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Michael Getz
Enterprise Cybersecurity Architect at Swagelok Company
I would give the technical support 10 out of 10 for the past year. They have improved a lot of things in response to...
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Anonymous User
Chief Technology Officer at a manufacturing company
The technical support is good. We have not had any issues with them.
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Anonymous User
IT Specialist at a consultancy
I would rate customer service and support a ten. I am very satisfied with the support.
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Rohith Kumar-Gurram
Cybersecurity Analyst at a computer software company
The technical support is good.
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Review 1 of 30

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Technical Support

No Data Available

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