Compare Cornerstone OnDemand vs Ramco

Cornerstone OnDemand

Based on 44 reviews.

Ramco

Based on 12 reviews.

Sample Customers

SumTotal Performance

Edward Jones, Capgemini, Express Scripts

Cornerstone Performance

New Belgium, Virgin Media, Hershey, University of Southern California, Hyatt, Walgreens, Turner, Commonwealth Bank

Cornerstone HR Suite

Wendys, RSM, Nestle, New Belgium

Saba Recruiting Management

Bosch, Virgin Atlantic, Thyssenkrupp, BPCE, Santander

Cornerstone Recruiting

New Belgium Brewing, Grote, PGL, RSM, Lookers

Ramco HCM

Lifestyle, Bata, Dabur

Popular Solutions

1 reviews

0 reviews

0 reviews

0 reviews

Top Industries

Comms Service Provider

19%

Manufacturing Company

10%

Financial Services Firm

Healthcare Company

Manufacturing Company

Educational Organization

Computer Software Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vibha Mishra
Global L&D Lead at a tech vendor
I am taking care of Cornerstone as a customer. We create cases, host sessions, create playlists, and manage...
Read full review of Cornerstone Learn »
Sarra Bannouri
Consultant at a sports company
I primarily use Cornerstone Performance for performance appraisals, year-end reviews, check-ins, and competency...
Read full review of Cornerstone Performance »
Vladimir Vasilev
Digital Lead at a financial services firm
We use the solution for recruiting personnel.
Read full review of Cornerstone Recruiting »
mmaldonadoj
Manager, BO Transformation at a retailer
We use Cornerstone to manage the onboarding processes, train, and gather information from a candidate for a vacancy...
Read full review of Cornerstone HR Suite »
Anonymous User
Head HRM Technology at a manufacturing company
SumTotal Talent and Learn provides a system where all talent modules like Performance Management, Learning, Talent...
Read full review of SumTotal Systems Talent Portal [EOL] »

Review 1 of 5

Sudarsan Santhosh Kumar S.
Senior Application Development Specialist at a consultancy
I'm an implementer, not an end user. I gather equipment from the customer and configure the product end to end for...
Read full review of Ramco HCM »

Review 1 of 1

Customer Service

Vibha Mishra
Global L&D Lead at a tech vendor
Customer service and support are very user-friendly and supportive. I rate them nine out of ten.
Read full review of Cornerstone Learn »
Vladimir Vasilev
Digital Lead at a financial services firm
We've used technical support in the past. They are great. I have no complaints about the level of support on offer.
Read full review of Cornerstone Recruiting »
Vladimir Vasilev
Digital Lead at a financial services firm
Technical support has been good overall.
Read full review of Cornerstone Learn »
Gregory Weishaar
Sr Manager HR Technology - TA Systems at a tech vendor
I would rate them a six out of 10. That's primarily driven by the timeliness of responses and the number of...
Read full review of Cornerstone Learn »
Gayathri Advani
Director at a consultancy
The technical team is pretty good, but first-level support can be a bit hit and miss with response time and knowledge.
Read full review of Cornerstone Learn »
Sarra Bannouri
Consultant at a sports company
We sometimes use support when releases come out and we need some assistance with the new features. The technical...
Read full review of Cornerstone Recruiting »
Adarsh Chacko
Technical Lead at a tech services company
We contacted technical support only during implementation. They have a very good process for handling tickets. There...
Read full review of Cornerstone Learn »
Anonymous User
Senior Consultant at a recruiting/HR firm
I rate the technical support from Cornerstone Learning a three out of five.
Read full review of Cornerstone Learn »
Anonymous User
Cornerstone Senior Consultant: LMS Implementation at a recruiting/HR firm
Technical support is 10/10; the support and feedback is provided with expertise and speed. All Cornerstone support...
Read full review of Cornerstone Learn »
Anonymous User
Human Resources Manager at a tech vendor
I am not the right person who can comment on the solution's technical support team. The administrator takes care of...
Read full review of Cornerstone HR Suite »
Anonymous User
Associate at a tech services company
* For the Saba Enterprise editions - Technical support is average. * For the Saba Cloud platform - Technical support...
Read full review of Cornerstone Learn »
Anonymous User
Consultant SAP SuccessFactors Learning at a manufacturing company
The support from Cornerstone Learning can be better but they were okay. The quality of the first-level support could...
Read full review of Cornerstone Learn »
mmaldonadoj
Manager, BO Transformation at a retailer
I did not contact the technical support team because, in this company, people from the operation talked with the...
Read full review of Cornerstone HR Suite »
Anonymous User
Performance Lead Consultant at a tech services company
The level of technical support depends on the person who is managing the account because each individual’s skill...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Director, Resource Development at a consultancy
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Grovo »
Anonymous User
Director of Marketing
Customer Service: I would rate the customer service a 10/10. Technical Support: I would rate the technical support an...
Read full review of Grovo »
Anonymous User
Learning Services Manager at a energy/utilities company
The solution's technical support needs improvement. The team responds to the ticket request after a week's time....
Read full review of Cornerstone Learn »
Anonymous User
Principle Consultant at a tech consulting company
6 out of 10
Read full review of Cornerstone Learn »
Anonymous User
Senior Solution Specialist at a consultancy
There are certain support staff who are extremely knowledgeable and helpful and others who are not as good.
Read full review of Cornerstone Learn »
Anonymous User
General Director at a energy/utilities company
Customer Service: I would give customer service a rating of 8/10. Technical Support: Technical Support has improved....
Read full review of Cornerstone Learn »
Anonymous User
Training Coordinator
Customer Service: 8/10. Technical Support: 7/10.
Read full review of Grovo »
MonikaMegenney
Sr. Business Systems Analyst at a financial services firm
Out of all of the software providers that I've worked with, in the talent management space, and there have been many,...
Read full review of Cornerstone Learn »
Anonymous User
Talent Manager
Customer Service: AMAZING. AMAZING. AMAZING. It's a huge reason why we decided to go with Grovo. The support is...
Read full review of Grovo »
Anonymous User
Senior IT Consultant at a tech services company
I haven't needed to contact technical support because we have the implementor who knows the system very well.
Read full review of Cornerstone Learn »
Anonymous User
Trainer at a paper AND forest products
The technical support for Cornerstone OnDemand’s learning module is good enough. Problems get solved in a timely...
Read full review of Cornerstone Learn »
Anonymous User
Sr manager of learning and development at a comms service provider
The technical support from Cornerstone Learning could improve. I rate the support from Cornerstone Learning a three...
Read full review of Cornerstone Learn »
Anonymous User
Sales at a energy/utilities company
We had first-level support, which was someone in our organization. They then liaised with the technical team. There...
Read full review of Cornerstone Learn »
Anonymous User
Senior Consultant at a tech services company
It depends on the client because it's a part of the package. All the clients do not have support, but if they do, it...
Read full review of Cornerstone Learn »
Nitesh Jha
Principal Consultant at a energy/utilities company
We have the in-house capability to manage this solution, and we also have access to their technical support. Their...
Read full review of Cornerstone Learn »
Anonymous User
Learning Management Specialist
The support from Cornerstone Learning is good. They have an online forum, we have a customer service manager and...
Read full review of Cornerstone Learn »

Review 1 of 30

Sudarsan Santhosh Kumar S.
Senior Application Development Specialist at a consultancy
I rate Ramco support 10 out of 10. If you need help with anything on the backend or anything goes wrong, their...
Read full review of Ramco HCM »
Anonymous User
Business Analyst at a tech services company
Technical support is good, but there's room for improvement. You have to rely heavily on the support team during the...
Read full review of Ramco HCM »
Sabith Muhammad
HCM Consultant at a manufacturing company
The technical support for this solution is okay. I would rate them a six out of ten.
Read full review of Ramco HCM »
Anonymous User
Digital HR at a consumer goods company
The technical support is handled by a second party and we don't have an in house IT set up. Support was cumbersome...
Read full review of Ramco HCM »
Anonymous User
Human Resources Information System Product Specialist (Ramco HCM) at a tech services company
Technical support is 6.5 out of 10.
Read full review of Ramco HCM »
Anonymous User
Senior Business Analyst at a energy/utilities company
Support is improving, but a lot needs to be done.
Read full review of Ramco HCM »
Anonymous User
Head - HR Transformation (APAC) at a recruiting/HR firm
As part of the due diligence, I had to speak with the technical team multiple times during the initial implementation...
Read full review of Ramco HCM »
Anonymous User
Functional Consultant-IT Services at a tech services company
Ramco has improved technical support a lot. Having said that, they have a technical team in Chennai who receive the...
Read full review of Ramco HCM »
Sajan Nair
IT Director at a manufacturing company
There is a portal which mostly runs on Jira. We create a ticket and there is an agreed timeline and we have an...
Read full review of Ramco HCM »
Niraj Sah
HCM Business Analyst at a outsourcing company
They are definitely supportive. They have some timelines based on the category of the issue like bugs, enhancements....
Read full review of Ramco HCM »

Review 1 of 10

Technical Support

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