Compare Comcast Business vs LevelBlue

Comcast Business

Based on 1 review.

LevelBlue

Based on 180 reviews.

Sample Customers

LevelBlue USM Anywhere

Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom

LevelBlue Managed Detection and Response

Telenav, Foster Farms, Crosskey

Popular Solutions

Comcast Business VoiceEdge

0 reviews

LevelBlue USM Anywhere

1 reviews

Cybereason Endpoint Detection & Response

2 reviews

LevelBlue Managed Detection and Response

7 reviews

Top Industries

Comms Service Provider

13%

Construction Company

11%

Manufacturing Company

Healthcare Company

Outsourcing Company

18%

Construction Company

17%

Comms Service Provider

11%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior Solutions Architect at a wholesaler/distributor
We use this solution as a platform for application and server integration.
Read full review of Comcast Business VoiceEdge »

Review 1 of 1

Peter Nowak
Business Development Manager for Cybereason at Bechtle
I use Cybereason XDR for customers who don't have a SOC or managed SOC yet and want to be protected on more than...
Read full review of Cybereason XDR »
Peter Nowak
Business Development Manager for Cybereason at Bechtle
My use case involves providing endpoint security. When I introduce the EDR system, in many cases, it replaces the...
Read full review of Cybereason Next-Generation Antivirus »
Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Security Delivery Analyst at a consultancy
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple...
Read full review of Cybereason Endpoint Detection & Response »
Farooq Akbar
Cloud & Systems Admin at Service Management Group, Inc.
We primarily use it for Email protection and enhanced security features.
Read full review of LevelBlue MailMarshal »

Review 1 of 5

Customer Service

No Data Available

Alex Lapinski
Cyber Security & ICT Director at Polish Security Experts Association
We are currently in the POC stage. I haven't had a chance to explore the tool's support.
Read full review of Cybereason Next-Generation Antivirus »
CHARLES GOLLIDAY
Chief Information Security Officer at a computer software company
My engineer dealt with the techs before, but that wasn't often. When he did deal with them, they were knowledgeable...
Read full review of LevelBlue USM Anywhere »
Abhinav Srivastava
Senior Project Executive at Hitachi Solutions India Pvt. Ltd.
The technical support for Cybereason Endpoint Detection & Response is okay. We have some open cases, and the support...
Read full review of Cybereason Endpoint Detection & Response »
Dr. Sushan Banerjee
GISO - Global Information Security Officer at Beyon Connect
They were absolutely helpful. I found everyone very knowledgeable, and the ideology and everything else was...
Read full review of LevelBlue USM Anywhere »
Dannie Combs
Senior Vice President and Chief Information Security Officer at Donnelley Financial Solutions
The partnership between empow and Elasticsearch has a very positive impact on us from a couple of different angles: *...
Read full review of i-SIEM [EOL] »
Gabriel Clement
Lead IT Security and Remediation at a financial services firm
The partner that we liaised with during deployment manages any issues. We raise a ticket, push it to them, and work...
Read full review of LevelBlue USM Anywhere »
Ibrahim Karam
Pre-Sales Consultant | Palo Alto Networks. at StarLink - Trusted Security Advisor
Technical support could be better. We’d like to see them be more helpful and responsive in the future.
Read full review of Cybereason Endpoint Detection & Response »
Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
The customer service and support are standard, comparable to other companies and nothing particularly good or bad.
Read full review of LevelBlue USM Anywhere »
Anonymous User
Chief Security Officer at a financial services firm
The AlienVault Technical support is good and has helped out several time with some really specific configurations in...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Director of Learning and Development at ACA - Ateliers de conversation anglaise
Cybereason support has been great.
Read full review of Cybereason Endpoint Detection & Response »
Sergey Kornienko
Director of Department at BAKOTECH LLC
Technical support has always been quite good. With the product itself, we haven't personally had any issues. However,...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Principal DevOps Engineer at a tech vendor
Technical support has been okay. It hasn't been great. On a scale of one to 10 scale, I'd say maybe a six. It took...
Read full review of LevelBlue USM Anywhere »
Vinod Shankar
Manager, Enterprise Risk Consulting at a tech company
One of the common issues we hear about AV technical support is that it is of inconsistent and poor quality. Most of...
Read full review of LevelBlue USM Anywhere »
Anonymous User
System Administrator at a financial services firm
Customer Service: Customer service is very good. Technical Support: Technical support is very good. They have always...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Manager, Information Security at a retailer
Tech support is great. Very knowledgeable, reliable, and have resolved all problems, escalated when necessary, and...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Software Security Architect
I never had the opportunity to communicate with technical support or order support, so I am not familiar with their...
Read full review of LevelBlue Managed Detection and Response »
Jomel Varghese
Network and Security Infrastructure Manager at a wholesaler/distributor
We don't reach out to technical support from AT&T AlienVault USM. We go through our third-party provider. They are...
Read full review of LevelBlue USM Anywhere »
Anonymous User
IT Security Analyst at a financial services firm
Customer Service: Customer service is 8/10. Technical Support: Technical support is 9/10. Engineers are very...
Read full review of LevelBlue USM Anywhere »
Karl Hart, Acse, Ceh, Chfi, Cissp
Information Security Manager at a tech services company
Customer Service: I give customer service five stars, they are always available and very helpful. Technical Support:...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Director of Information Technology at a healthcare company
Excellent.
Read full review of LevelBlue USM Anywhere »
SOCmgr67
‎SOC Manager at a tech services company
Technical support is very good from their side.
Read full review of LevelBlue USM Anywhere »
Anonymous User
Senior Infrastructure Analyst at a pharma/biotech company
Good. Initial help with deployment was excellent, and the facility to create a tunnel for tech support personnel to...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Infrastructure Engineer at a tech services company
Customer Service: Very good. Technical Support: Very good.
Read full review of LevelBlue USM Anywhere »
Philip Bradley
Senior Security Information Manager at agiito
I've never had the chance to contact technical support. The service call costs money and I would need to get...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Tech Support Engineer at a tech services company
Customer Service: Customer service is 7 out of 10. Technical Support: Technical support is 10 out of 10.
Read full review of LevelBlue USM Anywhere »
Farooq Akbar
Cloud & Systems Admin at Service Management Group, Inc.
Support is not so good, honestly. The response time could be faster.
Read full review of LevelBlue MailMarshal »
Anonymous__
Senior Project Manager at a transportation company
The support that the company offers is very good. We've been quite satisfied. I find them to be exceptionally...
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
Manager Projects at a tech services company
The technical support team is overall good and co-operative.
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
Project Manager at a construction company
Technical support was not bad. It wasn't the best because we don't manage it internally, but it's been okay.
Read full review of Trustwave WebMarshal [EOL] »
Anonymous User
Security Administrator at a financial services firm
Customer Service: This is an area that could be improved. Technical Support: This is an area that could be improved....
Read full review of LevelBlue USM Anywhere »

Review 1 of 30

Technical Support

No Data Available

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