Compare Collibra vs OneTrust

Collibra

Based on 66 reviews.

OneTrust

Based on 23 reviews.

Latest Research

Buyer's Guide

Collibra Governance vs. OneTrust DataGovernance

April 2025

OneTrust DataGovernance vs. Collibra Governance

Updated: April 2025

Buyer's Guide

Collibra Lineage vs. OneTrust DataGovernance

April 2025

OneTrust DataGovernance vs. Collibra Lineage

Updated: April 2025

Buyer's Guide

Collibra Lineage vs. OneTrust DataGovernance

April 2025

Collibra Lineage vs. OneTrust DataGovernance

Updated: April 2025

Sample Customers

Collibra Governance

Ministry of Economy Science and Innovation, Aspen Insurance, Barry Callebaut, Colt

Collibra Lineage

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

Collibra Privacy & Risk

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

OneTrust DataGovernance

Anthony Nolan, Everis, Herman Miller, Provident Financial Group

Popular Solutions

16 reviews

7 reviews

3 reviews

9 reviews

OneTrust DataGovernance

8 reviews

Top Industries

Financial Services Firm

22%

Computer Software Company

12%

Manufacturing Company

Insurance Company

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Prabhjyot Singh
Data and Analytics Manager at BMO Financial
We created custom data models in Collibra Lineage for domains and communities. Under each domain, we created...
Read full review of Collibra Lineage »
Anonymous User
Data and Analytics Manager at a insurance company
I used Collibra Catalog primarily for cataloging all the assets. We created data dictionaries by ingesting data from...
Read full review of Collibra Catalog »
VivekKumar14
Data Governance Architect at State Street
I am currently working with Collibra Governance in data management strategies, specifically focusing on data...
Read full review of Collibra Governance »
Tom Kilburn
President at The Consultants Company
The primary use case is generally about IT people trying to manage their metadata to control what data their...
Read full review of Collibra Privacy & Risk »

Review 1 of 4

Gerald Pegg
Governance Risk and Compliance Coordinator at HUB International
I use OneTrust specifically for incident management. For my company, I helped to create the incident management...
Read full review of OneTrust GRC »
Atul-Gupta
Manager at Cognizant
We mainly use the modules for consent collection, cookies, and DSAR requests. We also use DPIA and PIA. One of my...
Read full review of OneTrust DataGovernance »

Review 1 of 2

Customer Service

Aditya Pawar
Solutions Architect at DTSQUARED
The tech support is good because they have a dedicated team who will be mobilized to help support you on the aspect...
Read full review of Collibra Governance »
Mike Butler
Senior Program Manager at Johnson & Johnson
I've never called them, and I don't hear anybody complaining about it.
Read full review of Collibra Governance »
Kriti Trigunayat
Senior Manager, Service Design Manager at a pharma/biotech company
The technical support team for Collibra Governance is very responsive and knowledgeable. On a scale of one to five,...
Read full review of Collibra Governance »
Kriti Trigunayat
Senior Manager, Service Design Manager at a pharma/biotech company
Our company is very much in touch with technical support. That said, I am part of the master data management team and...
Read full review of Collibra Lineage »
Aditya Pawar
Solutions Architect at DTSQUARED
The customer service and support have improved, and Collibra provides very good solutions now. They have a knowledge...
Read full review of Collibra Catalog »
BHUSHANDEOKAR
Data Quality & Data Governance Developer at Accenture
Collibra are very supportive. If you need anything, they have a customer support portal where you can raise a ticket...
Read full review of Collibra Governance »
Consultant0176
Consultant II at a tech services company
In terms of technical support, they have documentation from Collibra University. They have subcategories that you can...
Read full review of Collibra Governance »
Shweta Gaggar
Enterprise Data Governance at a financial services firm
The customer service is bad. It is not the best. I rate support two or three out of ten. The support team must be...
Read full review of Collibra Lineage »
Chris Allen
Technical Product Lead at a insurance company
In my experience technical support is pretty good. They're fairly responsive. If I enter a case, I'll usually hear...
Read full review of Collibra Governance »
Anonymous User
Consultant at a tech services company
I'm more of a developer here, therefore, I've not really interacted with the Collibra support team. If a client needs...
Read full review of Collibra Governance »
Anonymous User
Senior Consulting Analyst at a construction company
I haven't personally been in touch with technical support. I know my team has, however, I have not heard any...
Read full review of Collibra Governance »
Ludmila Kullova
Data Governance Analyst
I am not the one who actually deals with the support, however, I know that some people are dealing with them quite a...
Read full review of Collibra Governance »
Narsimha Reddy.Desidi
Solution Architect at a financial services firm
Technical support could use some improvements. One of the concerns I have is the Collibra response time. For example,...
Read full review of Collibra Governance »
Richard Monk
Knowledge Manager at The Church of Jesus Christ of Latter-day Saints
Their technical support is very good. On a scale of one to 10, I would give them a seven. We've probably had four or...
Read full review of Collibra Governance »
Peggy McCoy
Stewardship Coordinator at a healthcare company
The technical support is very good. As with any vendor, you can get out-of-the-box support, or you can buy additional...
Read full review of Collibra Governance »
Tom Kilburn
President at The Consultants Company
We've reached out to technical support rather frequently. That said, it depends on the topic. I would say that their...
Read full review of Collibra Governance »
Anonymous User
Advisor Business Consultant at a financial services firm
The main technical support is from Collibra which has local partners. It's not a critical application that requires...
Read full review of Collibra Governance »
Tom Kilburn
President at The Consultants Company
The technical support is limited. It's high quality, but not high volume, meaning that they have some really good...
Read full review of Collibra Privacy & Risk »
Baisali Maji
Technical consultant at a energy/utilities company
I would rate the tech support an eight out of ten. The response time from the support team can be further improved....
Read full review of Collibra Governance »
Sivagurunathan Ranganathan
Chief Architect at Tata Consultancy
Sometimes, when we face an issue, we resolve it by ourselves. On other occasions, we contact the solution's technical...
Read full review of Collibra Governance »
Deb C
Consultant at WDS
The response time of technical support is typically high.
Read full review of Collibra Governance »
Anonymous User
Technology Analyst at a tech services company
Most of the time, as soon as I raise a ticket, they revert back, and I get the correct thing. However, sometimes, for...
Read full review of Collibra Governance »
Sudhakar Reddy
Sr Data Governance Architect at Mresult
Collibra Governance's documentation is clear. We can get all the documents from Collibra University.
Read full review of Collibra Governance »
Ayman Bajnaid
Analytics Head of Data Management at King Abdullah University of Science and Technology
I have contacted Collibra ( /products/collibra-governance-reviews ) support, and I rate it an eight out of ten. The...
Read full review of Collibra Catalog »
MohanKumar1
Business Analyst at a financial services firm
On a scale from one to ten, I would give their technical support a seven. This is because they still haven't...
Read full review of Collibra Governance »
SuChatla
Sr Manager - Enterprise Data Office at a healthcare company
The technical support is okay, definitely not bad. I think they have a 24 hour SLA, but again, it's a data governance...
Read full review of Collibra Governance »
Anonymous User
Manager - Finance at a financial services firm
The company is very hands-on providing support and solutions but I think the problem is that they might be stretched...
Read full review of Collibra Governance »
Sameet Kulria
Works at Photo Etch Technology
I rate the technical support from Collibra as nine out of ten.
Read full review of Collibra Governance »
Anonymous User
Sr. Systems Analyst, Master Data Governance at a manufacturing company
I haven't been in touch with technical support. I can't speak to how helpful or responsive they are.
Read full review of Collibra Governance »
GaneshSridharan
Senior Collibra Consultant at a pharma/biotech company
When you buy a Collibra license, they offer some training. If we have any issues, we can have a coaching call with...
Read full review of Collibra Governance »

Review 1 of 30

Ihab-Bekhiet
Business Development || Data Strategy || Data Governance Advisor at Jadara Solutions
The main issue is with the first line of support. They don't seem to understand the tool very well and often need to...
Read full review of OneTrust DataGovernance »
Steve Peacock
Director - Security & Compliance at Venzo
The technical support services are good.
Read full review of OneTrust GRC »
Gerald Pegg
Governance Risk and Compliance Coordinator at HUB International
Their support team is very responsive and knowledgeable. If an expert doesn't know how to address a question, they...
Read full review of OneTrust GRC »
Brooke Lynne Bowman
Senior Compliance Manager at Cedar Cares, Inc.
The customer service and support from OneTrust are commendable, with responsive assistance within twenty-four hours....
Read full review of OneTrust GRC »
Scott Margolis
Managing Director, Data Governance & Compliance at Ernst & Young
My team reached out to the support team, and their experience was not satisfactory.
Read full review of OneTrust DataGovernance »
Dave Anifowoshe
Information Security Officer at a financial services firm
I have not escalated any questions to tech support yet.
Read full review of OneTrust GRC »
Surendra Kumar
Team Lead-Information Security at a marketing services firm
OneTrust offers two levels of support: basic support driven through cases and expert support with a dedicated...
Read full review of OneTrust DataGovernance »
Rene Weinert
Privacy Manager at Broadcom
The support team is very responsive to requests and questions, although we haven't had major issues that would...
Read full review of OneTrust GRC »
Anonymous User
Compliance Analyst at a computer software company
Technical support is good. Whatever knowledge they have, they are providing us. They come and perform the things we...
Read full review of OneTrust GRC »
Anonymous User
Legal Associate at a legal firm
I have not been in contact with technical support.
Read full review of OneTrust DataGovernance »
André Eder Tavares Lopes
Consultor GRC/IRM at ISH Tecnologia
The technical support services are good.
Read full review of OneTrust GRC »
Anonymous User
Manager-Security at a tech vendor
The support team is pretty good. They provide self-help tools, such as frequently asked questions or self-help for...
Read full review of OneTrust GRC »
Atul-Gupta
Manager at Cognizant
I would rate customer service support as eight out of ten. They are supportive and responsive, but sometimes there...
Read full review of OneTrust DataGovernance »
Anonymous User
Information Security & IT Governance Manager at a insurance company
I did not need to contact customer support; the solution was satisfactory.
Read full review of OneTrust DataGovernance »
Anonymous User
Group Head of Risk at a retailer
I didn't contact the technical support team, and I can't rate them.
Read full review of OneTrust GRC »
Anonymous User
Cyber Security Consultant at a tech services company
The solution's technical support is quite good. The support team responds whenever you reach out to them.
Read full review of OneTrust GRC »
Anonymous User
Senior Enterprise Risk Manager at a retailer
Technical support could be improved. I would rate the technical support a three out of ten.
Read full review of OneTrust GRC »
Anonymous User
Governance, Risk Management & Compliance, Director IT at a tech services company
OneTrust's technical support is very helpful and open to feedback, but their workflow means that their response can...
Read full review of OneTrust GRC »

Review 1 of 18

Technical Support

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