Compare Coinbase vs CrowdStrike

Coinbase

CrowdStrike

Based on 357 reviews.

Latest Research

Buyer's Guide

CrowdStrike Falcon vs. Microsoft Defender for Endpoint

October 2026

Microsoft Defender for Endpoint vs. CrowdStrike Falcon

Updated: October 2026

Sample Customers

Popular Solutions

CrowdStrike Falcon

53 reviews

CrowdStrike Falcon Complete MDR

16 reviews

CrowdStrike Falcon Cloud Security

12 reviews

Top Industries

Financial Services Firm

22%

Manufacturing Company

11%

Comms Service Provider

Computer Software Company

Outsourcing Company

10%

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Security Analyst at a real estate/law firm
The security challenges and resource constraints that led our organization to choose CrowdStrike Falcon Complete MDR...
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Kapil Sanubala
IAM Senior Software Engineer at MGM Resorts International
I work on Identity Governance for this solution. We onboard the logs into the SIEM, into CrowdStrike Falcon, and we...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
Senior Manager at a consultancy
I tend to focus on SIEM implementations, so using CrowdStrike Falcon Insight XDR involves getting that agent out...
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Anonymous User
System Architect at a university
I use the capability of Charlotte AI that allows me to analyze logs most often. I give it a bunch of logs, and...
Read full review of Charlotte AI »

Review 1 of 5

Customer Service

No Data Available

Diego Mendonça
Head of cybersecurity at a outsourcing company
Currently, we are already well advised and well supported by the CrowdStrike team.
Read full review of CrowdStrike Falcon Guardian (AIDR) »
JulienGuimelli
Consultant cybersécurité et gouvernance at Groupe AGPM
I haven't contacted support yet.
Read full review of CrowdStrike Falcon Cloud Security »
Mahmoud_Yassin
CTSO at Cyb3r
CrowdStrike customer service is very good, especially if you have tiered support like the world tier. They provide...
Read full review of CrowdStrike Falcon Sandbox »
Enrique Ulloa
VP of IT at a construction company
Customer support for CrowdStrike Falcon Complete MDR is the best of the best.
Read full review of CrowdStrike Falcon Complete MDR »
Ajit_Singh
AVP IT & Communication at Proactive Construction Pvt. Ltd at Proactive data systems
Our distributors provide excellent technical support, and we have experts in our systems. Generally, we don't require...
Read full review of CrowdStrike Falcon Complete MDR »
Renju Varghese
General Manager at a computer software company
The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could...
Read full review of CrowdStrike Falcon Complete MDR »
Zuhair Hasan
Manager, Information Technology Security at Nesma
The service is fast and responsive, with tickets usually handled in less than 24 hours.
Read full review of CrowdStrike Falcon Sandbox »
Jay Majumdar
IT Operations at AkshayaPatra
I have not contacted the technical support from CrowdStrike Falcon Complete.
Read full review of CrowdStrike Falcon Complete MDR »
Innam Ul Haq
Cyber Security Engineer at Amazure Technologies Private Limited
The technical support is good. We access through our OEM partner whenever support is required.
Read full review of CrowdStrike Falcon Cloud Security »
Omkar Kesarkar
Manager II at ICICI Prudential Life Insurance Company Ltd
The solution's technical support is not good. I rate the technical support a four to five out of ten.
Read full review of CrowdStrike Falcon »
Christopher Elliott
Cyber Security Analyst II at a retailer
I would evaluate customer service and technical support as good. Since we are still in rollout and working with...
Read full review of CrowdStrike Falcon »
Jai Prakash Sharma
Executive Vice President Technology at InfoEdge India Ltd
I have contacted CrowdStrike for issues, and the response was poor. That particular experience was pretty bad, with...
Read full review of CrowdStrike Falcon »
Kapil Sanubala
IAM Senior Software Engineer at MGM Resorts International
Support from CrowdStrike is not relevant for me.
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
IT Security Administrator at a financial services firm
CrowdStrike Falcon Complete MDR's customer support has been terrific. We've had a few support cases open that have...
Read full review of CrowdStrike Falcon Complete MDR »
Bhupesh-Sharma
Large account Manager at Softcell Technologies Limited
I would rate the technical support from CrowdStrike as good, actually more than good.
Read full review of CrowdStrike Falcon »
MTHULISI-KUMALO
Junior Security Engineer at Altron
I'm very happy with CrowdStrike's technical support.
Read full review of CrowdStrike Falcon »
Anonymous User
Security Operations at a financial services firm
I would evaluate customer service and technical support for CrowdStrike Falcon Next-Gen SIEM as great. What makes the...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Bhupesh-Sharma
Large account Manager at Softcell Technologies Limited
Technical support depends on a system integrator. CrowdStrike technical support regarding Identity Protection has a...
Read full review of CrowdStrike Falcon »
Anonymous User
Junior Security Analyst at a outsourcing company
I would rate the technical support of CrowdStrike Observability an eight.
Read full review of CrowdStrike Observability [EOL] »
Dominick DeDonno
System Administrator at W. O. Grubb Steel Erection, Inc.
I evaluate customer service and technical support for CrowdStrike Falcon Next-Gen SIEM as great. We have never had an...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
Security Systems Analyst at a retailer
We have had very positive interactions with not only our manage service provider, but the vendor directly. They've...
Read full review of CrowdStrike Falcon »
Anonymous User
Director Information Security at a financial services firm
Customer support is on point, and I would rate it a seven out of ten.
Read full review of CrowdStrike Falcon Guardian (AIDR) »
Anonymous User
Lead Systems Engineer at a computer software company
We only raised one case with the technical support and they solved the issue very quickly. Since we only had this one...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Analista de segurança de TI at a tech services company
The technical support is very good, it is perfect.
Read full review of CrowdStrike Falcon »
KajeevanRajanayagam
Cyber Security Manager at a healthcare company
My team has interacted with tech support and I believe the issues were resolved in a timely manner.
Read full review of CrowdStrike Falcon »
Anonymous User
IT Analyst at a government
I have used their technical support, and they are good. I would rate them a four out of five.
Read full review of CrowdStrike Falcon Complete MDR »
Brandon Lam
Soc Manager at County of Orange, California
I would evaluate CrowdStrike's customer or technical support as very good. I rate them a ten because the response has...
Read full review of CrowdStrike Falcon Sandbox »
Anonymous User
IT Security Engineer at a financial services firm
CrowdStrike has been a good partner, but there are times when we need to escalate support faster. With any large...
Read full review of CrowdStrike Falcon »
Brent Homan
Service at Four-U Office Inc
The technical support so far has just been helping with the setup via the initial webinar. The technician was very...
Read full review of CrowdStrike Falcon »
Wasanchai Homthip
Business Mobility Development (AVP-BMD) at SC Asset
I've never used technical support and cannot speak to how helpful or responsive they would be.
Read full review of CrowdStrike Falcon Complete MDR »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.