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Cisco vs NICE

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Cisco
Based on 2328 reviews.
NICE
Based on 22 reviews.
Overview
Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science (CS) department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.
NICE Systems, Limited is an Israel-based company, specialising in telephone voice recording, data security, and surveillance. As well as systems that analyse this recorded data. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities. On July 28, 2009, Ze'ev Bregman was appointed as CEO, replacing Haim Shani, who stepped down to become the general manager of the Ministry of Finance of the State of Israel.
Sample Customers
Cisco CCX
Aegean Motorway, BC Hydro, City of Biel, Houston Methodist, Linz AG, Logicalis, London Hydro, Pirelli, SickKids Foundation, Sony Corporation, Sony Marketing (Japan) Inc.
Cisco CVP
Sony Marketing (Japan) Inc.
Cisco Webex Contact Center
AON, Office Depot, American Red Cross
NICE CXone
MoneyGram, Honeywell, Radisson Hotel Group, AAA, New Balance, MattressFIRM, Teleflora, Best Buy
Popular Solutions
Top Industries
Comms Service Provider
30%
Computer Software Company
16%
Government
6%
Financial Services Firm
5%
Computer Software Company
22%
Comms Service Provider
20%
Financial Services Firm
16%
Retailer
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Review 1 of 18
Technical Support
No Data Available
No Data Available
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