Compare Checkmarx vs Veracode

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Veracode Security Labs

McKESSON, Alfresco

Popular Solutions

Checkmarx One

9 reviews

Checkmarx Software Composition Analysis

6 reviews

Codebashing

2 reviews

Veracode

65 reviews

Veracode Security Labs

0 reviews

Top Industries

Financial Services Firm

21%

Computer Software Company

14%

Manufacturing Company

10%

Government

Financial Services Firm

17%

Computer Software Company

16%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Syed Hasan
Specialist Leader at Deloitte
I am a partner of the vendor, and I can say that one of the clients with whom I am working has bought the licenses...
Read full review of Checkmarx One »
Tharindu Malwenna
Senior Application Security Engineer at Wiley
We have many third-party libraries in our organization. I used Checkmarx Software Composition Analysis to identify...
Read full review of Checkmarx Software Composition Analysis »
AnanyaRoy
Risk Analyst at Deloitte
The solution mainly aims to identify false positives or flag any medium to high-risk outcomes, meaning it is mainly...
Read full review of Codebashing »
Anonymous User
IT Transformation Project Manager at a financial services firm
We integrated Checkmarx with our pipelines in Jenkins. We had it fully automated for static security scanning to...
Read full review of Checkmarx SAST »

Review 1 of 4

Darshan Makhecha
Sr Sales Engineer at a manufacturing company
I use Veracode on a private cloud. When we implement a new solution, it needs to undergo user review. I was...
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »

Review 1 of 2

Customer Service

Le Viet
Security Consultant at VNCS
I have used the support from Checkmarx.
Read full review of Checkmarx One »
ScottDenton
Senior regional manager at AppDome
They have a customer success team and a customer success manager, and that's the liaison between the Development...
Read full review of Checkmarx One »
Harsh Soni
Cyber Security Engineer at Rah Infotech Pvt Ltd
I have contacted technical support, and I have a good impression of them since they provide support twenty-four hours...
Read full review of Checkmarx Software Composition Analysis »
Oscar Cardozo
Arquitecto de soluciones at Tsoft
While support handles tickets and resolves specific issues, such as business cases, it can be frustrating waiting for...
Read full review of Checkmarx One »
Peter Ejiofor
Chief Executive Officer at Ethnos ITSolutions
So far, I believe Checkmarx has provided very good technical responses in all areas of their solution. Their...
Read full review of Codebashing »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
The customer service and support should be quicker from my point of view. I would rate them eight out of ten.
Read full review of Checkmarx One »
AnanyaRoy
Risk Analyst at Deloitte
The solution's technical support is good. My company has been able to resolve issues related to the tool with the...
Read full review of Codebashing »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
It doesn't need any technical support, but when you open a ticket, you get a response on the same day. Sometimes, you...
Read full review of Checkmarx Software Composition Analysis »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
To be honest, the product never requires any form of technical support. If customers require technical support, we...
Read full review of Codebashing »
Anonymous User
Assistant Manager Business Development at a tech services company
I have never used technical support, so can't comment. We ourselves are expert at it.
Read full review of Checkmarx One »
Anonymous User
Cyber-Ark Consultant at a tech services company
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Checkmarx One »
Anonymous User
General Manager at a consultancy
We have contacted technical support a couple of times and the issues were addressed in a timely manner.
Read full review of Checkmarx One »
Anonymous User
Information Security Architect at a tech services company
Their support is good. I had discussions with them multiple times. We are getting proper support.
Read full review of Checkmarx One »
Milind Dharmadhikari
Practice Head - IT Risk & Security Management Services at Suma Soft Private Limited
We have found the technical support to be good. Whenever anyone has an issue, we write directly to Checkmarx.com and...
Read full review of Checkmarx One »
Yafes Duygulutuna
Sr. Security Engineer at SugarCRM
I would give technical support a rating of 9/10.
Read full review of Checkmarx One »
FernandoCarlos
Project Manager at Selfemployeed
The technical support from the vendor is generally good, rated at about 8.5 out of ten. Checkmarx utilizes partners...
Read full review of Checkmarx One »
Anonymous User
Sr. Director Global Solutions Development at a energy/utilities company
The support from the vendor has been helpful. I rate the support from Checkmarx Software Composition Analysis a nine...
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Cybersecurity at a transportation company
They were pretty good. I would rate them a four out of five, but I was using their salespeople. It wasn't their...
Read full review of Checkmarx One »
Andrew KPOBI
Java Developer at a security firm
The technical support team promptly addresses the issues.
Read full review of Checkmarx One »
Antoine Rime
Cyber Security Consultant at a computer software company
The technical support is fine. We've always had good experiences. We're satisfied with the level of service we are...
Read full review of Checkmarx One »
CyberSecAn08987
Cyber Security Analyst at a tech vendor
Technical support for this solution is very effective. Each time we have had questions, the answers they provided...
Read full review of Checkmarx One »
Prakash Ganesan
Engineer senior at a hospitality company
The technical support team for this solution are very supportive and skilled. They also define SLA's for their...
Read full review of Checkmarx One »
Anonymous User
Director at a tech services company
Our team works with them. Their sales engineering team as well as their pre-sales capabilities are very good. They're...
Read full review of Checkmarx One »
Anonymous User
CEO at a tech services company
They have a great support team, and they can help you tune a solution. For our country, it is very important that...
Read full review of Checkmarx One »
Gustavo_Gonzalez
Technical Program Manager at a engineering company
From both customer support and technical support, the response is very swift (less than a day) and the technical...
Read full review of Checkmarx One »
Anonymous User
System Engineer at a manufacturing company
Checkmarx's technical support is helpful.
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Security at a tech services company
We are just users of this solution. There is another team that interacts with them. They get technical support from...
Read full review of Checkmarx One »
Anonymous User
CEO at a tech services company
We have not needed to contact technical support for this solution because everything is clear. We have dealt with the...
Read full review of Codebashing »
Anonymous User
Responsable du Pôle Sécurité des Applications at a tech company
Professional service is really good. Support is too formal. Quickly answering it is not supported instead of...
Read full review of Checkmarx One »
Anonymous User
Security Source Code Analyst at a tech services company
I would rate the technical support seven out of 10. When you first create a ticket you sometimes get questions that...
Read full review of Checkmarx One »

Review 1 of 30

Boyapati Sivannarayana
Devops Engineer at Accenture
Currently, we do not use support. We don't communicate with them.
Read full review of Veracode »
Fiorina Liberta
Principal SRE Engineer at AIA
Their technical support is helpful. If we send a message to them, then they respond within the SLA. I would rate the...
Read full review of Veracode »
Jagusztin Laszlo
Lead Architect, Presales lead at Alerant Zrt.
We know only one person from Veracode, and he supported us when we had issues, and he was able to solve everything.
Read full review of Veracode »
Saket Pandey
Product Manager at a hospitality company
The technical support team is knowledgeable. In the initial stages, when our team lacked the technical capability to...
Read full review of Veracode »
Vladimir Shilov
DevSecOps at Ciklum ApS
The solution's technical support helped us solve different problems related to Veracode, including some of its use...
Read full review of Veracode »
Darshan Makhecha
Sr Sales Engineer at a manufacturing company
I haven't encountered any disadvantages or flaws in this product, so I haven't needed to contact support, but I'm...
Read full review of Veracode Security Labs »
Sajal Sharma
Test Analyst - Security at Net solutions India Pvt.
Each time I raise a ticket regarding something, they are very quick about the responses and get connected instantly,...
Read full review of Veracode »
Oscar Narvaez
COE Head at a tech services company
I rate Veracode support nine out of 10. We get support from the resellers and direct support from Veracode analysts....
Read full review of Veracode »
Chris Sawyer
Full Stack Engineer at TCDRS
Their technical support is pretty good. It depends on who you get. As I mentioned, sometimes it's hard to get an...
Read full review of Veracode »
FranckGafsou
Security Architect Lead at a comms service provider
Technical support for this solution is good. Whenever we face an issue, we schedule a consultation with them. We had...
Read full review of Veracode »
Dristi Kurre
Lead Information Security Analyst at a financial services firm
The technical support by Veracode is good because we have encountered problems before, and the team supported us...
Read full review of Veracode »
Anonymous User
DevSecOps Consultant at a comms service provider
The technical support sometimes takes 48 hours to get back to us. Some of the support staff are not that great. There...
Read full review of Veracode »
Anonymous User
Cloud system engineer at a consultancy
The experience I had with their technical support has been great.
Read full review of Veracode »
Anonymous User
Head Of Information Security at a media company
Their support was really good. I would give them a B+ and maybe an A-. The only thing that's really taking support...
Read full review of Veracode »
Kaushil Ambatkar
Cyber Security Consultant at a computer software company
Dennis from Veracode helped us right from the deployment. If there was any critical task, he used to help us with...
Read full review of Veracode »
Justin Swanson
Manager of Application Development and Integrations at a university
I rate Veracode support two out of 10. When I raise issues, I expect support to bend over backward and be grateful...
Read full review of Veracode »
Anonymous User
Application & Product Security Manager at a insurance company
Good.
Read full review of Veracode »
Anonymous User
VP of Services at a tech vendor
I have not contacted tech support.
Read full review of Veracode »
Sai Srinivas B
L3 Security Engineer at a computer software company
They have an Application Security Consultation team. Veracode support is also there. We can email them for any...
Read full review of Veracode »
Anonymous User
Vice President QE Practice at a computer software company
The solution's technical support is good.
Read full review of Veracode »
Anonymous User
Founder & CEO at a healthcare company
The technical support is amazing! They are very responsive.
Read full review of Veracode Security Labs »
Pradeep Honaganahalli Basavaraju
ML engineer at a consultancy
I've personally interacted with the customer service and support recently for a few issues, and their support is...
Read full review of Veracode »
Anonymous User
IT App Security Senior Analyst at a transportation company
Their support is pretty good.
Read full review of Veracode »
OleksandrKlymenko
Sr. Development Manager at RWS Holdings PLC
I rate Veracode support eight out of 10. We had to contact support several times in the early years about a licensing...
Read full review of Veracode »
Anonymous User
Lead Consultant DevOps and Infrastructure at a tech vendor
Technical support has been great at fixing any issues I've had.
Read full review of Veracode »
MukeshSaha
Associate Principal, Software Engineering at LTI - Larsen & Toubro Infotech
Their support is good. I would rate them a ten out of ten.
Read full review of Veracode »
Anonymous User
General Manager - Application Security at a tech consulting company
Customer Service: A three out of 10. Technical Support: A two out of 10.
Read full review of Veracode »
Anonymous User
IT Cybersecurity Analyst at a educational organization
Veracode support is really good. I get a lot of help from them. I've been on a few calls with my developers and...
Read full review of Veracode »
Anonymous User
Junior Developer Intern at a insurance company
I found Veracode Support extraordinary. I've been having an issue for the past month, and the team reached out to me...
Read full review of Veracode »
Anonymous User
Founder & CEO at a healthcare company
Technical support is phenomenal. They are fabulous and very responsive, it's amazing.
Read full review of Veracode »

Review 1 of 30

Technical Support

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