Compare Checkmarx vs Veracode

Manhattan Associates, Azalea Health, Sabre, QAD, Floor & Decor, Prophecy International, SchoolCNXT, Keap, Rekner, Cox Automotive, Automation Anywhere, State of Missouri and others.

Veracode Security Labs

McKESSON, Alfresco

Popular Solutions

Checkmarx One

17 reviews

Checkmarx Software Composition Analysis

4 reviews

Codebashing

1 reviews

Veracode

31 reviews

Veracode Security Labs

1 reviews

Top Industries

Financial Services Firm

19%

Computer Software Company

11%

Manufacturing Company

10%

Government

Financial Services Firm

17%

Computer Software Company

14%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Shahzad Shahzad
Senior Solution Architect | L3+ Systems & Cloud Engineer | SRE Specialist at a tech services company
I would like to refer Checkmarx One as I have been working with it for a long time. I led the implementation of...
Read full review of Checkmarx One »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
Our main use cases with Checkmarx SAST are currently in the implementation stage where we have utilized integrations...
Read full review of Checkmarx SAST »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
We have many third-party libraries in our organization. I used Checkmarx Software Composition Analysis to identify...
Read full review of Checkmarx Software Composition Analysis »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
I have used SonarQube as a community product for static application security testing as well as quality gate checking...
Read full review of Codebashing »

Review 1 of 4

VinothKumar5
Head for Application Security at a media company
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »

Review 1 of 2

Customer Service

Rajiv
Practice Lead - Cyber Security at a tech vendor
We never had to contact the Checkmarx technical support team.
Read full review of Checkmarx One »
Rakesh-Gogane
Principal Security Architect at a tech vendor
Their support is good. I had discussions with them multiple times. We are getting proper support.
Read full review of Checkmarx One »
Souhardyya Biswas
Software Engineer at a manufacturing company
As far as I'm aware, there is a team at Checkmarx that we can contact and they are there to help us with some basic...
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Le Viet
Security Consultant at a tech services company
I have used the support from Checkmarx.
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Cuneyt KALPAKOGLU Phd.
Founder & Chairman at a tech services company
Technical support is rated as an eight. There is room for improvement.
Read full review of Checkmarx SAST »
KannanPadmanabhan
Senior Software Engineering Manager at a financial services firm
Our Checkmarx team interacts with their technical support.
Read full review of Checkmarx One »
Evgen Gulak
Head of IT Security Department at a energy/utilities company
The support could improve, it takes a long time for a response. The service we received was poor.
Read full review of Checkmarx One »
Rohit Kesharwani
Manager, Engineering at a retailer
The solution’s technical support is good and responsive.
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Syed Hasan
Specialist Leader at a consultancy
I would rate technical support a nine from 1 to 10, where one is low quality of their technical support and 10 is...
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Rohit Kaushish
Senior Software Engineer at a tech vendor
Customer support has been excellent. The team is responsive, knowledgeable, and quick to assist when issues arise....
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Anonymous User
Director and Co-Founder at a tech services company
Their support is good. It has a good webpage with a lot of details.
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Anonymous User
SRE Vice Group Manager at a tech services company
There is very good technical support. We have the support of two onsite engineers.
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Anonymous User
System Engineer at a tech vendor
Technical support is okay. We are mostly happy with the help we get. We can directly connect with them.
Read full review of Checkmarx One »
Anonymous User
Technical Lead at a tech services company
We have our own in-house team that manages a lot of issues that may come up on the solution. The thing is, security...
Read full review of Checkmarx One »
Anonymous User
Senior Manager at a manufacturing company
We don't directly deal with the Checkmarx technical team. There is a support group available for that, and they work...
Read full review of Checkmarx One »
Anonymous User
Director at a tech services company
Our team works with them. Their sales engineering team as well as their pre-sales capabilities are very good. They're...
Read full review of Checkmarx One »
Samuel Baguma
Senior Security Engineer at a pharma/biotech company
I was not in contact with technical support.
Read full review of Checkmarx One »
Anonymous User
Director of consultory at a non-tech company
The support is excellent.
Read full review of Checkmarx One »
Anonymous User
Key Account Manager at a tech services company
I would rate the support of Checkmarx SAST as a seven out of ten. This rating is based on the fact that Metionic is...
Read full review of Checkmarx SAST »
Anonymous User
Senior Software Engineer at a financial services firm
There has been no interaction with the support team.
Read full review of Checkmarx One »
Anonymous User
Co-Founder, CTO at a tech services company
Customer Service: It's very good. Technical Support: It's very good.
Read full review of Checkmarx One »
Anonymous User
Sr. Application Security Manager at a tech services company
They have very good technical support and we haven't had a problem with them. If you have a problem that you cannot...
Read full review of Checkmarx One »
EduardoBeltran
Director and Co-Founder at a tech services company
Our experience with technical support is good. They have a lot of expert staff on their customer service lines. We...
Read full review of Checkmarx One »
Milind Dharmadhikari
Practice Head - IT Risk & Security Management Services at a tech services company
We have found the technical support to be good. Whenever anyone has an issue, we write directly to Checkmarx.com and...
Read full review of Checkmarx One »
Anonymous User
Procurement Analyst at a pharma/biotech company
The technical support we have experience was good but they could be faster.
Read full review of Checkmarx One »
Anonymous User
Sr. Director Global Solutions Development at a energy/utilities company
The support from the vendor has been helpful. I rate the support from Checkmarx Software Composition Analysis a nine...
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
AVP, aPaaS Engineer at a financial services firm
I have not contacted technical support. We have not required it.
Read full review of Checkmarx One »
Anonymous User
Assistant Manager Business Development at a tech services company
I have never used technical support, so can't comment. We ourselves are expert at it.
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Ruihan Zhu
Senior Engineer at a computer software company
The technical support is not good because they charge an extra fee. If we pay them on a call basis, they will charge...
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Anonymous User
Technical Lead at a computer software company
Technical support is very helpful so is rated a seven out of ten.
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Review 1 of 30

Satheesh Bojedla
Senior engineer at a financial services firm
I contacted the solution's technical support during the automation part, and it went well, after which I never faced...
Read full review of Veracode »
Reyansh Kumar
Technical Specialist at a consultancy
The technical support is good; I rate them nine out of ten.
Read full review of Veracode »
Raj Nachiappan
Director of Solutions Architecture at a tech services company
The technical support is pretty good. When I requested help they contacted me within an hour. I don't have any issues...
Read full review of Veracode »
Kv Rao
Site Leader (India) at a manufacturing company
I have seen an upward rating of eight or more out of ten. They are very responsive and quick to help with queries...
Read full review of Veracode »
Ajit Matthew
Sr. Partner IT and Information Security at a consultancy
The Veracode technical support is very good. They are responsive and very knowledgeable. Every time we wanted to set...
Read full review of Veracode »
Darshan Makhecha
Sr Sales Engineer at a manufacturing company
I haven't encountered any disadvantages or flaws in this product, so I haven't needed to contact support, but I'm...
Read full review of Veracode Security Labs »
David Jellison
Senior Director, Quality Engineering at a tech vendor
Veracode's technical support is great. They assigned us a TAM and once a week, we have a brief engagement with the...
Read full review of Veracode »
Robert Hood
Information Security Architect at a tech vendor
I've never had a problem that didn't get solved, or at the very least, get immediate feedback. So, I would say their...
Read full review of Veracode »
Ujjwal Sachdeva
Data scientist at a financial services firm
Technical support has been very fast and efficient. The team helps us at every phase of the development cycle.
Read full review of Veracode »
Chris Sawyer
Full Stack Engineer at a financial services firm
Their technical support is pretty good. It depends on who you get. As I mentioned, sometimes it's hard to get an...
Read full review of Veracode »
Dave Cheli
Chief Technology Officer
Exceptional.
Read full review of Veracode »
Anonymous User
Lead Application Security Engineer at a university
Customer support for Veracode is good.
Read full review of Veracode »
Elina Petrovna
Professor at a government
CA still has some difficulties integrating the Veracode team in their support services.
Read full review of Veracode »
Anonymous User
Manager at a government
I would rate Veracode's customer service or technical support as not great, probably a four out of ten. Anytime we...
Read full review of Veracode »
Anonymous User
Head of Technology. at a tech services company
It is excellent.
Read full review of Veracode »
AnantUpadhyay
CEO at a media company
I rate Veracode support eight out of 10. The response times are fast. If we have a problem, they respond within four...
Read full review of Veracode »
AldrineEinsteen
Enterprise Architect at a computer software company
We did previously reach out to technical support. When we had to set up all of the automation, we contacted them for...
Read full review of Veracode »
Sai Srinivas B
L3 Security Engineer at a computer software company
They have an Application Security Consultation team. Veracode support is also there. We can email them for any...
Read full review of Veracode »
Brintha Prabakar
Lead Automation Quality Engineer in Leading UK Bank at a consultancy
We never used Veracode support. We only worked with the stakeholders provided by the customer. They were supportive....
Read full review of Veracode »
Anonymous User
General Manager - Application Security at a tech consulting company
Customer Service: A three out of 10. Technical Support: A two out of 10.
Read full review of Veracode »
Anonymous User
Automation Practice Leader at a financial services firm
The technical support is good. Whenever we have any vulnerability issues, we can easily contact them and then have a...
Read full review of Veracode »
Anonymous User
Senior Project Manager at a computer software company
I've never had a need, up to this point, to reach out to technical support. I haven't really come across any...
Read full review of Veracode »
Djean Bruno
Security Engineer at a tech vendor
The technical support is excellent.
Read full review of Veracode »
Anonymous User
Global Application Security at a pharma/biotech company
On a scale of one to 10, I would give it an eight.
Read full review of Veracode »
Anonymous User
Sr. VP Engineering at a computer software company
We bought their premier service package and that allows us to have access to their consultants, their customer...
Read full review of Veracode »
Tarun Revalla
Associate Software Engineer at a outsourcing company
The Veracode support team is excellent. I had an issue removing an account, so I emailed support. They created a case...
Read full review of Veracode »
Anonymous User
Cloud/Devops Engineer at a computer software company
The experience I had with their technical support has been great.
Read full review of Veracode »
Hemanth Jayakumar
Sr Director at a non-profit
Technical support team is quite good. However, if we're talking in terms of how Veracode recognizes clients and deals...
Read full review of Veracode »
Anonymous User
CyberSec professional at a manufacturing company
Technical support needs to improve its response times and the details of its responses.
Read full review of Veracode »
Anonymous User
Product Marketer at a media company
Veracode support is very knowledgeable and very prompt. The Veracode community is also available, which is very good.
Read full review of Veracode »

Review 1 of 30

Technical Support

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