Compare Checkmarx vs Veracode

Manhattan Associates, Azalea Health, Sabre, QAD, Floor & Decor, Prophecy International, SchoolCNXT, Keap, Rekner, Cox Automotive, Automation Anywhere, State of Missouri and others.

Veracode Security Labs

McKESSON, Alfresco

Popular Solutions

Checkmarx One

12 reviews

Codebashing

5 reviews

Checkmarx Software Composition Analysis

1 reviews

Veracode

18 reviews

Veracode Security Labs

1 reviews

Top Industries

Financial Services Firm

16%

Manufacturing Company

Outsourcing Company

Computer Software Company

Financial Services Firm

14%

Manufacturing Company

11%

Outsourcing Company

10%

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Shahzad Shahzad
Senior Solution Architect | L3+ Systems & Cloud Engineer | SRE Specialist at Canada Cloud Solution
I would like to refer Checkmarx One as I have been working with it for a long time. I led the implementation of...
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Tharindu Malwenna
Senior Application Security Engineer at a newspaper
Our main use cases with Checkmarx SAST are currently in the implementation stage where we have utilized integrations...
Read full review of Checkmarx SAST »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
We have many third-party libraries in our organization. I used Checkmarx Software Composition Analysis to identify...
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Pritish Bhatia
Senior Information Security Analyst at Fidelity China Special Situations PLC
I use Codebashing for our developers to train them in secure coding practices with the latest patterns and against...
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Review 1 of 4

VinothKumar5
Head for Application Security at Hexaware Technologies Limited
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Anonymous User
DevSecOps Engineer at a tech services company
My main task involved integrating a security tool into a cloud platform. Once the integration was complete, we ran...
Read full review of Veracode »

Review 1 of 2

Customer Service

Peter Ejiofor
Chief Executive Officer at Ethnos ITSolutions
So far, I believe Checkmarx has provided very good technical responses in all areas of their solution. Their...
Read full review of Codebashing »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
With Codebashing solution, we had a couple of complications, such as account configuration issues. Because we are...
Read full review of Codebashing »
KannanPadmanabhan
Senior Software Engineering Manager at a financial services firm
Our Checkmarx team interacts with their technical support.
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Pasindu Wijesinghe
Software Engineer Intern at Connex Information Technologies
The technical support is quick to respond.
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Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
The customer service and support should be quicker from my point of view. I would rate them eight out of ten.
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Syed Rizwan
Cyber Security Engineer at Defa3 cyber security
The solution's technical support is good.
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Peter Ejiofor
Chief Executive Officer at Ethnos ITSolutions
The technical support is good. I rate the support from Checkmarx a four out of five.
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Rajiv
Practice Lead - Cyber Security at a tech vendor
We never had to contact the Checkmarx technical support team.
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Syed Hasan
Specialist Leader at Deloitte
I would rate technical support a nine from 1 to 10, where one is low quality of their technical support and 10 is...
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Moti Huberman
Penetration Tester & Information Security Expert at a comms service provider
The customer service and support are okay because the thing is, we spoke with the integrator, so we didn't reach...
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Anonymous User
Innovation Consultant (Security Analyst) at a tech services company
I would rate the technical support as average. We never had to communicate much with the technical team but based on...
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Andrew KPOBI
Java Developer at a security firm
The technical support team promptly addresses the issues.
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Gideon Anichi
Chief Technology Officer at 3CS Aquarah Limited
I have relied on Checkmarx One customer support hundreds of times for several things, and Checkmarx One support is...
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Anonymous User
General Manager at a consultancy
We have contacted technical support a couple of times and the issues were addressed in a timely manner.
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Anonymous User
Sr. Director Global Solutions Development at a energy/utilities company
They provided some technical support during the installation. They clarified some questions and were very responsive.
Read full review of Checkmarx Software Composition Analysis »
CyberSecAn08987
Cyber Security Analyst at a tech vendor
Technical support for this solution is very effective. Each time we have had questions, the answers they provided...
Read full review of Checkmarx One »
Anonymous User
Vice President Of Technology at a computer software company
Given the stability of Checmarx, it doesn't require a lot of communication with technical support. That said, we have...
Read full review of Checkmarx One »
Dmitriy Savin
VP Software Developer/Architect at a financial services firm
The customer service and support were good.
Read full review of Checkmarx Software Composition Analysis »
Don Robbins
Software Configuration Manager at a tech vendor
The customer service on the phone so far with Checkmarx has been good. We've had more issues with other projects that...
Read full review of Checkmarx One »
Anonymous User
Key Account Manager at a tech services company
I would rate the support of Checkmarx SAST as a seven out of ten. This rating is based on the fact that Metionic is...
Read full review of Checkmarx SAST »
Anonymous User
Director and Co-Founder at a tech services company
Their support is good. It has a good webpage with a lot of details.
Read full review of Checkmarx One »
Moti Huberman
Penetration Tester & Information Security Expert at a comms service provider
I reached out to the integrator when I needed help, and he provided excellent support. He was customer-friendly,...
Read full review of Checkmarx Software Composition Analysis »
Gustavo_Gonzalez
Technical Program Manager at a engineering company
From both customer support and technical support, the response is very swift (less than a day) and the technical...
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Anonymous User
Senior Software Engineer at a financial services firm
There has been no interaction with the support team.
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Anonymous User
Security Source Code Analyst at a tech services company
I would rate the technical support seven out of 10. When you first create a ticket you sometimes get questions that...
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Anonymous User
Technical Lead at a tech services company
We have our own in-house team that manages a lot of issues that may come up on the solution. The thing is, security...
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Anonymous User
DevSecOps Security Engineer at a manufacturing company
I have not interacted with customer support, as we did not reach out specifically to Codebashing. We had a contract...
Read full review of Codebashing »
Anonymous User
Security test engineer at a tech vendor
I would give technical support a rating of 8/10.
Read full review of Checkmarx One »
Moti Huberman
Penetration Tester & Information Security Expert at a comms service provider
I found someone in the evening that logged in and answered my issues. They are responsive. I rate the support of...
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Anonymous User
Techincal Lead of Developers at a government
My experience with Checkmarx's technical support has been very positive.
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Review 1 of 30

Miodrag Zarev
Senior Software Engineer at a tech vendor
I rate Veracode support nine out of 10 in its current state, but given our problems in the past, I might rate it...
Read full review of Veracode »
BahatiAsher Faith
Founder at AppNomu SalesQ
Their support is good because there is an option to request a consultation. If you face any issue or any difficulty...
Read full review of Veracode »
Rishabh Khanna
Security Engineer at a tech services company
The technical support is really slow. Their availability is sparse. It sometimes takes two months to have a resolution.
Read full review of Veracode »
Peter Westin
Backend Engineer at a tech company
I give their technical support a very high grade. I was in contact with them with an inquiry I had, and there was a...
Read full review of Veracode »
Evan Gertis
Penetration Tester at a tech vendor
They monitor all of the conversations in the platform on the Veracode community. My rep is very responsive. He...
Read full review of Veracode »
Vladimir Shilov
DevSecOps at Ciklum ApS
The solution's technical support helped us solve different problems related to Veracode, including some of its use...
Read full review of Veracode »
SeshagiriSriram
Head IT Architecture at a tech vendor
I had no technical issues at all.
Read full review of Veracode »
Jan Pašek
Tech Lead at a financial services firm
I have only one experience with Veracode support, but it was very positive. I used the schedule consultation feature...
Read full review of Veracode »
Shashank Niranjan
Senior Software Engineer at Capgemini
The technical support is responsive.
Read full review of Veracode »
Anonymous User
VP at a non-tech company
We have had customers - and it has been our own experience as well - tell us that the support is second to none. They...
Read full review of Veracode »
Swarup M
Security Analyst at a tech services company
Support is very good. The support team resolves some issues within 24 hours.
Read full review of Veracode »
Anonymous User
Senior Infrastructure Engineer at a healthcare company
We engage their support teams quite often actually. Part of our licensing package is a good number of hours per month...
Read full review of Veracode »
Anonymous User
Security Architect at a financial services firm
Their technical support is good, but we haven't really had to use it much, so far.
Read full review of Veracode »
Justin Swanson
Manager of Application Development and Integrations at a university
I rate Veracode support two out of 10. When I raise issues, I expect support to bend over backward and be grateful...
Read full review of Veracode »
DmitriAldowski
DevOps and Cloud Architect at a marketing services firm
There are three layers of technical support and we have used all of them over time. We are happy with the service...
Read full review of Veracode »
Anonymous User
Security Consultant at a tech company
I would give technical support a rating of 8/10. At times, we have not seen the best support in terms of issues faced...
Read full review of Veracode »
Sai Srinivas B
L3 Security Engineer at a computer software company
They have an Application Security Consultation team. Veracode support is also there. We can email them for any...
Read full review of Veracode »
Anonymous User
Sr. VP Engineering at a computer software company
We bought their premier service package and that allows us to have access to their consultants, their customer...
Read full review of Veracode »
Anonymous User
Senior Manager Cyber Security at a tech services company
There are cultural differences in the way we communicate with people from different countries. So, when a Japanese...
Read full review of Veracode »
Shahnawaz Azam
Manager IT at a tech company
I rate Veracode technical support nine out of 10. They are excellent. When we have problems, they provide a solution...
Read full review of Veracode »
Anonymous User
Director Security and Risk OMNI Cloud Operations at a tech vendor
Tech support is very effective. We can do online requests for read-outs with their tech support - but the more common...
Read full review of Veracode »
AlejandroMosso
Senior Solutions Architect at IDS Comercial
I haven't interacted with support. However, it's got good support. They respond very quickly since security is...
Read full review of Veracode »
Anonymous User
Application Security Engineer at a financial services firm
The technical support has been quite helpful. I had a consultation yesterday and it was straightforward and...
Read full review of Veracode »
Anonymous User
Lead Consultant DevOps and Infrastructure at a tech vendor
Technical support has been great at fixing any issues I've had.
Read full review of Veracode »
Anonymous User
Software Engineer at a tech services company
There was a time when we needed support from them. We organized a call because the license the company had included...
Read full review of Veracode »
Reviewer64985
Principle Consultant at a tech services company
Their technical support is less than stellar. They have essentially two tiers: the technical support and the...
Read full review of Veracode »
Suzan Nascimento
SVP Application Security at a financial services firm
The technical support is good. I like the fact that you can email Veracode support. You get a very fast response,...
Read full review of Veracode »
Anonymous User
DevSecOps Engineer at a tech services company
The customer support with Veracode is good, as I have interacted with their support team. I would rate the customer...
Read full review of Veracode »
Anonymous User
VP of Services at a tech vendor
I have not contacted tech support.
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Anonymous User
General Manager - Application Security at a tech consulting company
Customer Service: A three out of 10. Technical Support: A two out of 10.
Read full review of Veracode »

Review 1 of 30

Technical Support

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