Compare Checkmarx vs SonarSource Sàrl

SonarQube is an open source platform for continuous inspection of code quality. In 2009, SonarQube received the Jolt Awards under testing tools category.

Sample Customers

Checkmarx One

YIT, Salesforce, Coca-Cola, SAP, U.S. Army, Liveperson, Playtech Case Study: Liveperson Implements Innovative Secure SDLC

SonarQube

Snowflake, Booking.com, Deutsche Bank, AstraZeneca, and Ford Motor Company.

Popular Solutions

Checkmarx One

13 reviews

Codebashing

5 reviews

Checkmarx Software Composition Analysis

1 reviews

SonarQube

15 reviews

SonarQube for IDE (formerly SonarLint)

2 reviews

Top Industries

Financial Services Firm

16%

Manufacturing Company

Computer Software Company

Outsourcing Company

Financial Services Firm

12%

Manufacturing Company

12%

Computer Software Company

12%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Shahzad Shahzad
Senior Solution Architect | L3+ Systems & Cloud Engineer | SRE Specialist at Canada Cloud Solution
I would like to refer Checkmarx One as I have been working with it for a long time. I led the implementation of...
Read full review of Checkmarx One »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
Our main use cases with Checkmarx SAST are currently in the implementation stage where we have utilized integrations...
Read full review of Checkmarx SAST »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
We have many third-party libraries in our organization. I used Checkmarx Software Composition Analysis to identify...
Read full review of Checkmarx Software Composition Analysis »
Pritish Bhatia
Senior Information Security Analyst at Fidelity China Special Situations PLC
I use Codebashing for our developers to train them in secure coding practices with the latest patterns and against...
Read full review of Codebashing »

Review 1 of 4

Vitthal Gole
Devops Engineer at AIQOD
When developers write code and prefer testing it manually, we use SonarQube rather than conducting manual testing. In...
Read full review of SonarQube »
Archana Verma
Security Analyst at Dover Corporation
SonarQube for IDE (formerly SonarLint) is used for source code scanning to check for vulnerabilities, memory leaks,...
Read full review of SonarQube for IDE (formerly SonarLint) »

Review 1 of 2

Customer Service

Rohit Kesharwani
Manager, Engineering at a retailer
The solution’s technical support is good and responsive.
Read full review of Checkmarx One »
Rohit Kaushish
Senior Software Engineer at Tech Mahindra Limited
Customer support has been excellent. The team is responsive, knowledgeable, and quick to assist when issues arise....
Read full review of Checkmarx One »
Rajiv
Practice Lead - Cyber Security at a tech vendor
We never had to contact the Checkmarx technical support team.
Read full review of Checkmarx One »
ScottDenton
Senior regional manager at AppDome
They have a customer success team and a customer success manager, and that's the liaison between the Development...
Read full review of Checkmarx One »
Marcelo Carrasco
Security Architect at a financial services firm
The contract that we have is not directly with Checkmarx. It's with an intermediary company in Argentina, and they...
Read full review of Checkmarx One »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
With Codebashing solution, we had a couple of complications, such as account configuration issues. Because we are...
Read full review of Codebashing »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
We give technical support in our territory; Checkmarx's technical support is also quite good. If you open a ticket...
Read full review of Checkmarx One »
Harsh Soni
Cyber Security Engineer at Rah Infotech Pvt Ltd
I have contacted technical support, and I have a good impression of them since they provide support twenty-four hours...
Read full review of Checkmarx Software Composition Analysis »
Peter Ejiofor
Chief Executive Officer at Ethnos ITSolutions
So far, I believe Checkmarx has provided very good technical responses in all areas of their solution. Their...
Read full review of Codebashing »
Peter Ejiofor
Chief Executive Officer at Ethnos ITSolutions
The technical support is good. I rate the support from Checkmarx a four out of five.
Read full review of Checkmarx One »
Ricardo Sousa da Silva
Cyber Security Expert at Nestle
Customer support for Checkmarx One would be rated a seven due to a lack of proactivity.
Read full review of Checkmarx One »
Evgen Gulak
Head of IT Security Department at a energy/utilities company
The support could improve, it takes a long time for a response. The service we received was poor.
Read full review of Checkmarx One »
Anonymous User
IT Transformation Project Manager at a financial services firm
In my case, being in a small country, we interacted with the central team, who then contacted Checkmarx. The tool is...
Read full review of Checkmarx SAST »
Gideon Anichi
Chief Technology Officer at 3CS Aquarah Limited
I have relied on Checkmarx One customer support hundreds of times for several things, and Checkmarx One support is...
Read full review of Checkmarx One »
CyberSecAn08987
Cyber Security Analyst at a tech vendor
Technical support for this solution is very effective. Each time we have had questions, the answers they provided...
Read full review of Checkmarx One »
Samuel Baguma
Senior Security Engineer at a pharma/biotech company
I was not in contact with technical support.
Read full review of Checkmarx One »
Moti Huberman
Penetration Tester & Information Security Expert at a comms service provider
The customer service and support are okay because the thing is, we spoke with the integrator, so we didn't reach...
Read full review of Checkmarx One »
Anonymous User
CEO at a tech services company
They have a great support team, and they can help you tune a solution. For our country, it is very important that...
Read full review of Checkmarx One »
Navdeep_Singh
Software Engineer at a manufacturing company
Customer support for Checkmarx One is good because I had some doubts or issues, so I asked them, and I got a reply...
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Moti Huberman
Penetration Tester & Information Security Expert at a comms service provider
I found someone in the evening that logged in and answered my issues. They are responsive. I rate the support of...
Read full review of Checkmarx One »
Anonymous User
System Engineer at a tech vendor
Technical support is okay. We are mostly happy with the help we get. We can directly connect with them.
Read full review of Checkmarx One »
Deepak Kamra
Vice President at Arisglobal Software Pvt Ltd
So far, technical support at the initial level has been decent. We paid for their protection services, and, the...
Read full review of Checkmarx One »
Anonymous User
CEO at a tech services company
We have not needed to contact technical support for this solution because everything is clear. We have dealt with the...
Read full review of Codebashing »
Anonymous User
Director at a tech services company
Our team works with them. Their sales engineering team as well as their pre-sales capabilities are very good. They're...
Read full review of Checkmarx One »
Anonymous User
Responsable du Pôle Sécurité des Applications at a tech company
Professional service is really good. Support is too formal. Quickly answering it is not supported instead of...
Read full review of Checkmarx One »
Anonymous User
SRE Vice Group Manager at a tech services company
There is very good technical support. We have the support of two onsite engineers.
Read full review of Checkmarx One »
Don Robbins
Software Configuration Manager at a tech vendor
The customer service on the phone so far with Checkmarx has been good. We've had more issues with other projects that...
Read full review of Checkmarx One »
Antoine Rime
Cyber Security Consultant at a computer software company
The technical support is fine. We've always had good experiences. We're satisfied with the level of service we are...
Read full review of Checkmarx One »
Ruihan Zhu
Senior Engineer at a computer software company
The technical support is not good because they charge an extra fee. If we pay them on a call basis, they will charge...
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Anonymous User
Cyber-Ark Consultant at a tech services company
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Checkmarx One »

Review 1 of 30

Rashedul Khan
Senior Software Engineer at cimsolutions
I have not used the support often. I rate SonarCloud an eight out of ten.
Read full review of SonarQube »
Angelo Quaglia
Independent Professional at Studio Dott. Ing. Angelo Quaglia
I have not needed to contact technical support. I found the user interface messages quite explanatory about issues. I...
Read full review of SonarQube »
NamNguyen11
CTO at FPT Telecom
We don't have a support license for SonarQube. We currently use the open-source community, which provides us with...
Read full review of SonarQube »
Anshuman Kishore
Director Product Development at Mycom Osi
I have not personally been in contact with technical support. I believe that our team recently had contact with them...
Read full review of SonarQube »
Denis Walrave
Project Leader / Technical Expert at La francaise des jeux
The technical support is good.
Read full review of SonarQube »
HimanshuSharma
General Manager at Dalmia Bharat Group
We don't have any experience with them. We don't have any AMCs, and we don't have any technical support.
Read full review of SonarQube »
Yash Brahmani
Devops Engineer at BNP Paribas
We do contact them based on the project team requirement. We contact them if they have to set up any specific kind of...
Read full review of SonarQube »
Valavan Sivgalingam
Senior Manager, Security Engineering at ESS
Since it is an open-source product, we need to purchase support. However, the enterprise edition comes with a support...
Read full review of SonarQube »
MarkRyall
Strategist Individual Contributor at Peraton
I have not contacted technical support.
Read full review of SonarQube »
Evgen Gulak
Head of IT Security Department at a energy/utilities company
We search Google for solutions to any problems we may face.
Read full review of SonarQube »
Anonymous User
Works
Beyond listening, customer service is doing everything in one's power to efficiently and accurately serve each customer.
Read full review of SonarQube »
Anonymous User
IT Infrastructure Head / Facilities Manager - ITIL V3 Certified ,Vmware Vsphere5 at a financial services firm
We have little or no interaction with technical support.
Read full review of SonarQube »
Anonymous User
Digital Solutions Architect at a tech services company
I have not needed to use technical support.
Read full review of SonarQube »
Anonymous User
Lead Security Architect at a comms service provider
I would rate the customer support for this solution a seven out of ten.
Read full review of SonarQube »
Swati P
Deputy Manager Quality Assurance at eInfochips
Technical support could be better. If we request support, it's a little bit delayed, and it's not consistent on email.
Read full review of SonarQube »
Anonymous User
CTO at a computer software company
As we are using the community version, there is no technical support.
Read full review of SonarQube »
Hilman Tehrani
Information Technology Technical Architect at a insurance company
With the use of community version, we already have utilized and carried out our needs to fulfil application security...
Read full review of SonarQube »
Anonymous User
Project Manager at a manufacturing company
When we purchased the license, they actually charged an additional amount for the support. Therefore, we haven't...
Read full review of SonarQube »
Anonymous User
Assistant Director Implementation Services at a financial services firm
It's very good, and I have personally had conversations with the SonarQube guys regarding plug-ins and modifications.
Read full review of SonarQube »
Kiran Gujju
Cyber Security Architect (USDA) at a government
The technical support is very good. When a product is good, we don't use them as regularly.
Read full review of SonarQube »
ErnestoGonzalez
Backend Architect at Sngular
I have not used the support.
Read full review of SonarQube »
Anonymous User
System Analyst // System Architect at a tech services company
SonarQube's technical support is good.
Read full review of SonarQube »
Anonymous User
Security at a tech services company
I don't have experience with SonarQube support because we do it all ourselves.
Read full review of SonarQube »
Anonymous User
Senior Technical Architect at a tech services company
We have used technical support in the past but not recently. I would rate the support from SonarQube a four out of five.
Read full review of SonarQube »
René Gamom
Architect at sigpsc inc
I have not required support for SonarQube Cloud (formerly SonarCloud), as integrating it into different solutions is...
Read full review of SonarQube »
BvsReddy
Company Director at Alwyn Technologies
We have not required technical support for this solution.
Read full review of SonarQube »
Elham-Gharegozloo
Senior System Analyst at a tech services company
Because of the sanctions in our country, we cannot contact technical support directly.
Read full review of SonarQube »
Sirish Reddy
Technology Manager at Publicis Sapient
We had to contact technical support back several years ago because we had an issue with one of the new SQL plugins...
Read full review of SonarQube »
Damyan Bogoev
Distinguish Engineer at Gtmhub
Since we are using some kind of freemium version, we have resolved issues via community support rather than the paid...
Read full review of SonarQube »
Anonymous User
Security Information Manager at a tech services company
I've never used technical support. I can't talk about how helpful they are, never spoken with them personally. If I...
Read full review of SonarQube »

Review 1 of 30

Technical Support

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