Compare Checkmarx vs SonarSource Sàrl

SonarQube is an open source platform for continuous inspection of code quality. In 2009, SonarQube received the Jolt Awards under testing tools category.

Sample Customers

Checkmarx One

YIT, Salesforce, Coca-Cola, SAP, U.S. Army, Liveperson, Playtech Case Study: Liveperson Implements Innovative Secure SDLC

Popular Solutions

Checkmarx One

8 reviews

Checkmarx Software Composition Analysis

4 reviews

Codebashing

2 reviews

SonarQube

24 reviews

Top Industries

Financial Services Firm

20%

Computer Software Company

12%

Manufacturing Company

10%

Government

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

13%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Tharindu Malwenna
Senior Application Security Engineer at a newspaper
Our main use cases with Checkmarx SAST are currently in the implementation stage where we have utilized integrations...
Read full review of Checkmarx SAST »
Syed Hasan
Specialist Leader at Deloitte
I am a partner of the vendor, and I can say that one of the clients with whom I am working has bought the licenses...
Read full review of Checkmarx One »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
We have many third-party libraries in our organization. I used Checkmarx Software Composition Analysis to identify...
Read full review of Checkmarx Software Composition Analysis »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
I have used SonarQube as a community product for static application security testing as well as quality gate checking...
Read full review of Codebashing »

Review 1 of 4

KarthikHarpanhalli
Sr Software Engineering Supervisor at Mozarc Medical
My usual use cases for SonarQube Server (formerly SonarQube) are for static code analysis to detect any build...
Read full review of SonarQube »

Review 1 of 1

Customer Service

Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
The customer service and support should be quicker from my point of view. I would rate them eight out of ten.
Read full review of Checkmarx One »
Rajiv
Practice Lead - Cyber Security at a tech vendor
We never had to contact the Checkmarx technical support team.
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Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
It doesn't need any technical support, but when you open a ticket, you get a response on the same day. Sometimes, you...
Read full review of Checkmarx Software Composition Analysis »
Peter Ejiofor
Chief Executive Officer at Ethnos ITSolutions
The technical support is good. I rate the support from Checkmarx a four out of five.
Read full review of Checkmarx One »
Syed Hasan
Specialist Leader at Deloitte
I would rate technical support a nine from 1 to 10, where one is low quality of their technical support and 10 is...
Read full review of Checkmarx One »
AnanyaRoy
Risk Analyst at Deloitte
The solution's technical support is good. My company has been able to resolve issues related to the tool with the...
Read full review of Codebashing »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
We give technical support in our territory; Checkmarx's technical support is also quite good. If you open a ticket...
Read full review of Checkmarx One »
Rohit Kesharwani
Manager, Engineering at 7-Eleven
The solution’s technical support is good and responsive.
Read full review of Checkmarx One »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
To be honest, the product never requires any form of technical support. If customers require technical support, we...
Read full review of Codebashing »
Harsh Soni
Cyber Security Engineer at Rah Infotech Pvt Ltd
I have contacted technical support, and I have a good impression of them since they provide support twenty-four hours...
Read full review of Checkmarx Software Composition Analysis »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
With Codebashing solution, we had a couple of complications, such as account configuration issues. Because we are...
Read full review of Codebashing »
Oscar Cardozo
Arquitecto de soluciones at Tsoft
While support handles tickets and resolves specific issues, such as business cases, it can be frustrating waiting for...
Read full review of Checkmarx One »
Marcelo Carrasco
Security Architect at a financial services firm
The contract that we have is not directly with Checkmarx. It's with an intermediary company in Argentina, and they...
Read full review of Checkmarx One »
Deepak Kamra
Vice President at Arisglobal Software Pvt Ltd
So far, technical support at the initial level has been decent. We paid for their protection services, and, the...
Read full review of Checkmarx One »
Andrew KPOBI
Java Developer at a security firm
The technical support team promptly addresses the issues.
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Anonymous User
Senior Software Security Analyst at a financial services firm
Just four words for the technical support team: “Checkmarx team is awesome”.
Read full review of Checkmarx One »
Anonymous User
Senior Software Engineer at a computer software company
I have not been in contact with technical support.
Read full review of Checkmarx One »
Anonymous User
Cybersecurity at a transportation company
They were pretty good. I would rate them a four out of five, but I was using their salespeople. It wasn't their...
Read full review of Checkmarx One »
Anonymous User
Penetration Tester & Information Security Expert at a comms service provider
The customer service and support are okay because the thing is, we spoke with the integrator, so we didn't reach...
Read full review of Checkmarx One »
Anonymous User
Frontend Developer at a tech services company
We don't directly work with the technical support team of Checkmarx Software Composition Analysis, because we have a...
Read full review of Checkmarx Software Composition Analysis »
FernandoCarlos
Project Manager at Selfemployeed
The technical support from the vendor is generally good, rated at about 8.5 out of ten. Checkmarx utilizes partners...
Read full review of Checkmarx One »
Anonymous User
Security at a tech services company
We are just users of this solution. There is another team that interacts with them. They get technical support from...
Read full review of Checkmarx One »
Anonymous User
CEO at a tech services company
We have not needed to contact technical support for this solution because everything is clear. We have dealt with the...
Read full review of Codebashing »
Samuel Baguma
Senior Security Engineer at a pharma/biotech company
I was not in contact with technical support.
Read full review of Checkmarx One »
Anonymous User
Information Security Engineer at a tech vendor
We have not yet needed to contact technical support.
Read full review of Codebashing »
Anonymous User
Sr. Director Global Solutions Development at a energy/utilities company
The support from the vendor has been helpful. I rate the support from Checkmarx Software Composition Analysis a nine...
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Technical Lead at a tech services company
We have our own in-house team that manages a lot of issues that may come up on the solution. The thing is, security...
Read full review of Checkmarx One »
Antoine Rime
Cyber Security Consultant at a computer software company
The technical support is fine. We've always had good experiences. We're satisfied with the level of service we are...
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Anonymous User
Assistant Manager Business Development at a tech services company
I have never used technical support, so can't comment. We ourselves are expert at it.
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Anonymous User
Director at a tech services company
Our team works with them. Their sales engineering team as well as their pre-sales capabilities are very good. They're...
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Review 1 of 30

Archana Verma
Security Analyst at Dover Corporation
The customer service and support for SonarQube Cloud are responsive and helpful. It ensures accurate reporting and is...
Read full review of SonarQube »
NamNguyen11
CTO at FPT Telecom
We don't have a support license for SonarQube. We currently use the open-source community, which provides us with...
Read full review of SonarQube »
Rashedul Khan
Senior Software Engineer at cimsolutions
I have not used the support often. I rate SonarCloud an eight out of ten.
Read full review of SonarQube »
MarkRyall
Strategist Individual Contributor at Peraton
I have not contacted technical support.
Read full review of SonarQube »
Angelo Quaglia
Independent Professional at Studio Dott. Ing. Angelo Quaglia
I have not needed to contact technical support. I found the user interface messages quite explanatory about issues. I...
Read full review of SonarQube »
Sthembiso Zondi
Head of Software Engineering at ronaldmariah@gmail.com
The technical support for SonarQube Server (formerly SonarQube) is great. It was only once when we wanted to extract...
Read full review of SonarQube »
SenthuranPooranananthan
Senior Director of DevOps at Asset Works
SonarCloud has community support, but not technical support. They frequently reach out to us and ask if we are happy...
Read full review of SonarQube »
Jayashree Acharyya
Director at PepsiCo
We have worked with the support from SonarQube and we have had good experiences.
Read full review of SonarQube »
Ahmed Elkholy
Test Expert at Saudi Telecom Company
We contacted technical support about the BPM and WebMethod programming language. They supported us with a fast...
Read full review of SonarQube »
Warayuth Wongpaiboonwattana
System Quality Assurance Manager at AIS - Advanced Info Services Plc.
There is a lot of information for SonarQube online in the community forums. I only used technical support when I...
Read full review of SonarQube »
ErnestoGonzalez
Backend Architect at Sngular
I have not used the support.
Read full review of SonarQube »
Anonymous User
Team Lead at a computer software company
We do not really have very much contact at all with technical support because SonarQube quite user friendly and...
Read full review of SonarQube »
Anonymous User
Head Innovation Hub at a tech services company
I contacted them once or twice. I am very satisfied with their support. I didn't have any concerns in terms of support.
Read full review of SonarQube »
TibinLukose
Software Engineer at Adfolks
The community support is great. I have not had reason to contact the technical support team from the vendor.
Read full review of SonarQube »
Anonymous User
Security Information Manager at a tech services company
I've never used technical support. I can't talk about how helpful they are, never spoken with them personally. If I...
Read full review of SonarQube »
Anonymous User
Web Developer/DevOps Engineer
It is open source so I don't try to rely on their technical support.
Read full review of SonarQube »
Anonymous User
Digital Solutions Architect at a tech services company
I have not needed to use technical support.
Read full review of SonarQube »
Anonymous User
Senior Product Manager at a financial services firm
SonarQube needs to improve its support model. They do not work 24/7, and they do not provide weekend support in case...
Read full review of SonarQube »
Anonymous User
DevOps Engineer at Trantor Software Private Limited
It's excellent as we get everything we need from the product.
Read full review of SonarQube »
Anonymous User
Software Developer at a tech services company
6.5/10.
Read full review of SonarQube »
Anonymous User
CEO at a computer software company
I did not have much interaction with customer support. When I did contact them, the experience was very good,...
Read full review of SonarQube »
Anonymous User
Lead Security Architect at a comms service provider
I would rate the customer support for this solution a seven out of ten.
Read full review of SonarQube »
Anonymous User
Staff DevOps Specialist at a computer software company
I've never been in a situation where I needed their support.
Read full review of SonarQube »
Anonymous User
Senior Software Engineer at a tech services company
Technical support as a whole, it was a while ago, like three months after we stopped using their services, that they...
Read full review of SonarQube »
Jeff Ingalls
Automation Tool Specialist at a comms service provider
I haven't had to use technical support.
Read full review of SonarQube »
Anonymous User
QA Engineer at a tech services company
Customer Service: I think is good, also there is a new forum named...
Read full review of SonarQube »
Gustavo Lugo
Chief Solutions Officer at CleverIT B.V.
I have never used technical support from the SonarQube support team. I work very well with the documentation you find...
Read full review of SonarQube »
Steven Klusener
Independent Consultant at Klusener Consultancy
The technical support is reasonable.
Read full review of SonarQube »
René Gamom
Architect at sigpsc inc
I have not required support for SonarQube Cloud (formerly SonarCloud), as integrating it into different solutions is...
Read full review of SonarQube »
Daniel Hall
Technical Architect at Dwr Cymru Welsh Water
We have had no need to contact technical support.
Read full review of SonarQube »

Review 1 of 30

Technical Support

No Data Available

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