Compare Checkmarx vs LevelBlue

Checkmarx

Based on 115 reviews.

LevelBlue

Based on 180 reviews.

Latest Research

Buyer's Guide

Checkmarx One vs. LevelBlue Managed Detection and Response

November 2026

LevelBlue Managed Detection and Response vs. Checkmarx One

Updated: November 2026

Buyer's Guide

Checkmarx One vs. LevelBlue Managed Detection and Response

November 2026

Checkmarx One vs. LevelBlue Managed Detection and Response

Updated: November 2026

Sample Customers

Checkmarx One

YIT, Salesforce, Coca-Cola, SAP, U.S. Army, Liveperson, Playtech Case Study: Liveperson Implements Innovative Secure SDLC

LevelBlue Managed Detection and Response

Telenav, Foster Farms, Crosskey

Popular Solutions

Checkmarx One

11 reviews

Codebashing

6 reviews

Checkmarx Software Composition Analysis

1 reviews

LevelBlue USM Anywhere

1 reviews

Cybereason Endpoint Detection & Response

2 reviews

LevelBlue Managed Detection and Response

7 reviews

Top Industries

Financial Services Firm

15%

Manufacturing Company

Outsourcing Company

Computer Software Company

Outsourcing Company

18%

Construction Company

17%

Comms Service Provider

11%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Shahzad Shahzad
Senior Solution Architect | L3+ Systems & Cloud Engineer | SRE Specialist at Canada Cloud Solution
I would like to refer Checkmarx One as I have been working with it for a long time. I led the implementation of...
Read full review of Checkmarx One »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
We have many third-party libraries in our organization. I used Checkmarx Software Composition Analysis to identify...
Read full review of Checkmarx Software Composition Analysis »
RaghavendraRao PV
Incident Manager at a computer software company
I manage the application security side of the products here, currently utilizing solutions such as Checkmarx, Akamai,...
Read full review of Checkmarx SAST »

Review 1 of 3

Peter Nowak
Business Development Manager for Cybereason at Bechtle
I use Cybereason XDR for customers who don't have a SOC or managed SOC yet and want to be protected on more than...
Read full review of Cybereason XDR »
Peter Nowak
Business Development Manager for Cybereason at Bechtle
My use case involves providing endpoint security. When I introduce the EDR system, in many cases, it replaces the...
Read full review of Cybereason Next-Generation Antivirus »
Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Security Delivery Analyst at a consultancy
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple...
Read full review of Cybereason Endpoint Detection & Response »
Farooq Akbar
Cloud & Systems Admin at Service Management Group, Inc.
We primarily use it for Email protection and enhanced security features.
Read full review of LevelBlue MailMarshal »

Review 1 of 5

Customer Service

AnanyaRoy
Risk Analyst at Deloitte
The solution's technical support is good. My company has been able to resolve issues related to the tool with the...
Read full review of Codebashing »
Shahzad Shahzad
Senior Solution Architect | L3+ Systems & Cloud Engineer | SRE Specialist at Canada Cloud Solution
The customer support team is amazing and they provide on-phone call, email support, and on-website support. It has...
Read full review of Checkmarx One »
Peter Ejiofor
Chief Executive Officer at Ethnos ITSolutions
So far, I believe Checkmarx has provided very good technical responses in all areas of their solution. Their...
Read full review of Codebashing »
Oscar Cardozo
Arquitecto de soluciones at Tsoft
While support handles tickets and resolves specific issues, such as business cases, it can be frustrating waiting for...
Read full review of Checkmarx One »
KannanPadmanabhan
Senior Software Engineering Manager at a financial services firm
Our Checkmarx team interacts with their technical support.
Read full review of Checkmarx One »
Syed Hasan
Specialist Leader at Deloitte
I would rate technical support a nine from 1 to 10, where one is low quality of their technical support and 10 is...
Read full review of Checkmarx One »
AkashSingh
Senior Product Specialist at Meteonic Innovation Pvt. Ltd.
We often communicate with the technical support of Codebashing, as we have dedicated technical support for that. My...
Read full review of Codebashing »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
The customer service and support should be quicker from my point of view. I would rate them eight out of ten.
Read full review of Checkmarx One »
Rohit Kaushish
Senior Software Engineer at Tech Mahindra Limited
Customer support has been excellent. The team is responsive, knowledgeable, and quick to assist when issues arise....
Read full review of Checkmarx One »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
To be honest, the product never requires any form of technical support. If customers require technical support, we...
Read full review of Codebashing »
ScottDenton
Senior regional manager at AppDome
They have a customer success team and a customer success manager, and that's the liaison between the Development...
Read full review of Checkmarx One »
Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
Technical support is rated as an eight. There is room for improvement.
Read full review of Checkmarx SAST »
Anonymous User
System Engineer at a manufacturing company
Checkmarx Software Composition Analysis has very good technical support.
Read full review of Checkmarx Software Composition Analysis »
RaghavendraRao PV
Incident Manager at a computer software company
We utilize AWS as our cloud provider. I would rate the technical support of Checkmarx SAST as a seven, as concerns...
Read full review of Checkmarx SAST »
Anonymous User
DevSecOps Security Engineer at a manufacturing company
As far as I'm aware, there is a team at Checkmarx that we can contact and they are there to help us with some basic...
Read full review of Checkmarx One »
Yafes Duygulutuna
Sr. Security Engineer at SugarCRM
I would give technical support a rating of 9/10.
Read full review of Checkmarx One »
Anonymous User
System Engineer at a manufacturing company
Checkmarx's technical support is helpful.
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Senior Software Security Analyst at a financial services firm
Just four words for the technical support team: “Checkmarx team is awesome”.
Read full review of Checkmarx One »
CyberSecAn08987
Cyber Security Analyst at a tech vendor
Technical support for this solution is very effective. Each time we have had questions, the answers they provided...
Read full review of Checkmarx One »
Anonymous User
Lead Software Test Engineer at a tech vendor
I have not been able to reach out to customer support because I did not face many issues, so I am satisfied regarding...
Read full review of Codebashing »
Moti Huberman
Penetration Tester & Information Security Expert at a comms service provider
The customer service and support are okay because the thing is, we spoke with the integrator, so we didn't reach...
Read full review of Checkmarx One »
Anonymous User
Sr. Director Global Solutions Development at a energy/utilities company
The support from the vendor has been helpful. I rate the support from Checkmarx Software Composition Analysis a nine...
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Senior Manager at a manufacturing company
We don't directly deal with the Checkmarx technical team. There is a support group available for that, and they work...
Read full review of Checkmarx One »
Anonymous User
CEO at a tech services company
They have a great support team, and they can help you tune a solution. For our country, it is very important that...
Read full review of Checkmarx One »
Dodzi Kwame Agudogo
Senior Software Development Engineer at Stanbic Bank Ghana
I've never dealt with technical support. I can't speak to their responsiveness or level of knowledge.
Read full review of Codebashing »
Anonymous User
Senior Software Security Analyst at a financial services firm
Customer Service: Customer service is good. Engineers have been quick to get back to me regarding issues and custom...
Read full review of Checkmarx One »
Anonymous User
Frontend Developer at a tech services company
We don't directly work with the technical support team of Checkmarx Software Composition Analysis, because we have a...
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
IT Transformation Project Manager at a financial services firm
In my case, being in a small country, we interacted with the central team, who then contacted Checkmarx. The tool is...
Read full review of Checkmarx SAST »
Moti Huberman
Penetration Tester & Information Security Expert at a comms service provider
I found someone in the evening that logged in and answered my issues. They are responsive. I rate the support of...
Read full review of Checkmarx One »
Anonymous User
Senior Software Engineer at a financial services firm
There has been no interaction with the support team.
Read full review of Checkmarx One »

Review 1 of 30

CHARLES GOLLIDAY
Chief Information Security Officer at a computer software company
My engineer dealt with the techs before, but that wasn't often. When he did deal with them, they were knowledgeable...
Read full review of LevelBlue USM Anywhere »
Alex Alexandre
System Administrator at INSIGHT CREDIT UNION
Technical support is great. They are very responsive and they know their product.
Read full review of LevelBlue Managed Detection and Response »
Francis Silva
Coordinator de Servicios Â at MAINT
We don't deal with the support team for AT&T AlienVault USM, in terms of big issues, but in terms of them answering a...
Read full review of LevelBlue USM Anywhere »
Gabriel Clement
Lead IT Security and Remediation at a financial services firm
The partner that we liaised with during deployment manages any issues. We raise a ticket, push it to them, and work...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Co-Founder at a photography company
I would rate their technical support at nine out of 10.
Read full review of LevelBlue USM Anywhere »
Anonymous User
IT Security Analyst at a tech services company
Customer Service: The service was excellent and always showing excellent treatment and availability. Technical...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Technical Writer at a tech services company
Customer Service: Impressive. Technical Support: Great.
Read full review of LevelBlue USM Anywhere »
Anonymous User
IT Security Engineer II at a retailer
Customer Service: I would rate customer service as excellent. Technical Support: I would rate technical support as...
Read full review of LevelBlue USM Anywhere »
Riyad Chowdhury
Senior Systems Engineer at Turner Broadcasting System
I have not contacted the technical support.
Read full review of LevelBlue Managed Detection and Response »
Rashid Alsalmi
Consultant at a tech services company
We rarely have problems with this solution, but when we do then the technical support is great.
Read full review of LevelBlue DbProtect »
Anonymous User
System Analyst at a tech services company
The tech support is relatively helpful. They respond to our queries on time and are always available when we have...
Read full review of LevelBlue Managed Detection and Response »
Anonymous User
Delivery Manager at a tech services company
Customer Service: Customer service is available 8 to 5 EDT. In emergency cases, it is difficult to reach them....
Read full review of LevelBlue USM Anywhere »
Anonymous User
Network Administrator at a legal firm
Customer Service: Very high. Any issues I've had they've been quick to answer and help. Technical Support: Their...
Read full review of LevelBlue USM Anywhere »
Anonymous User
IT Officer
Customer Service: The customer service department is very responsive to questions. Technical Support: The technical...
Read full review of LevelBlue USM Anywhere »
Jayasiri Amarasena
Director Technical Services at Eguardian lanka
The technical support is really good. The only problem that we do face is the time difference. Say we are...
Read full review of LevelBlue Managed Security Services »
Anonymous User
Soc Analyst at a media company
Customer support is very good. They help whenever we get stuck, and we raise tickets to customer support to get help.
Read full review of LevelBlue Managed Detection and Response »
Anonymous User
Principal DevOps Engineer at a tech vendor
Technical support has been okay. It hasn't been great. On a scale of one to 10 scale, I'd say maybe a six. It took...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Director of Learning and Development at ACA - Ateliers de conversation anglaise
Cybereason support has been great.
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
Information Security Analyst at a insurance company
Customer Service: Their support is good and their response time is prompt. Technical Support: I would rate them as...
Read full review of LevelBlue USM Anywhere »
Anonymous User
AVP & Information Security Officer at a financial services firm
Customer Service: Customer service is excellent, very responsive, and they know their product. Technical Support:...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Professor at a university
Customer Service: We have had several tickets open with AV and they are prompt in their service time. Technical...
Read full review of LevelBlue USM Anywhere »
Lorenzo Ciolfi
VP IT Operations at a financial services firm
Tech support is very good. They usually respond very quickly.
Read full review of LevelBlue USM Anywhere »
Anonymous User
Security Analyst at a tech services company
Customer Service: Excellent. Customer service was very responsive. Technical Support: Excellent. Support was very...
Read full review of LevelBlue USM Anywhere »
Anonymous User
admin at KIL A&T
It has very good customer service. I have opened about five cases. They were ones which I did not have time to search...
Read full review of LevelBlue USM Anywhere »
Jason G.
Market Development Manager, Cyber Security Consultant at Abacode
In our experience, AlienVault has good customer service.
Read full review of LevelBlue USM Anywhere »
Anonymous User
Information Security Consultant at Securepoint Nederland B.V.
When issues arise and the going gets tough, you can contact AlienVault directly via phone, email or web. Support is...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Technical Consultant at Revel Tech Security Sdn Bhd
Since using the solution, post-installation I have not come to a point where I needed to contact their customer...
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
IT Assistant at a financial services firm
Customer Service: 10, they have great customer Service Technical Support: 10
Read full review of LevelBlue USM Anywhere »
Sergey Kornienko
Director of Department at BAKOTECH LLC
Technical support has always been quite good. With the product itself, we haven't personally had any issues. However,...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Tech Support Engineer at a tech services company
Customer Service: Customer service is 7 out of 10. Technical Support: Technical support is 10 out of 10.
Read full review of LevelBlue USM Anywhere »

Review 1 of 30

Technical Support

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