Compare Checkmarx vs GitLab

1. NASA 2. IBM 3. Sony 4. Alibaba 5. CERN 6. Siemens 7. Volkswagen 8. ING 9. Ticketmaster 10. SpaceX 11. Adobe 12. Intuit 13. Autodesk 14. Rakuten 15. Unity Technologies 16. Pandora 17. Electronic Arts 18. Nordstrom 19. Verizon 20. Comcast 21. Philips 22. Deutsche Telekom 23. Orange 24. Fujitsu 25. Ericsson 26. Nokia 27. General Electric 28. Cisco 29. Accenture 30. Deloitte 31. PwC 32. KPMG

Popular Solutions

Checkmarx One

11 reviews

Codebashing

6 reviews

Checkmarx Software Composition Analysis

1 reviews

GitLab

18 reviews

GitLab Premium

5 reviews

Top Industries

Financial Services Firm

15%

Manufacturing Company

Outsourcing Company

Computer Software Company

Financial Services Firm

12%

Manufacturing Company

11%

Outsourcing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Shahzad Shahzad
Senior Solution Architect | L3+ Systems & Cloud Engineer | SRE Specialist at Canada Cloud Solution
I would like to refer Checkmarx One as I have been working with it for a long time. I led the implementation of...
Read full review of Checkmarx One »
Tharindu Malwenna
Senior Application Security Engineer at a newspaper
We have many third-party libraries in our organization. I used Checkmarx Software Composition Analysis to identify...
Read full review of Checkmarx Software Composition Analysis »
RaghavendraRao PV
Incident Manager at a computer software company
I manage the application security side of the products here, currently utilizing solutions such as Checkmarx, Akamai,...
Read full review of Checkmarx SAST »

Review 1 of 3

BasilJiji
System engineer at a retailer
GitLab is a major help for DevOps automation, primarily for version controlling and deployment purposes. I use GitLab...
Read full review of GitLab »
Aaron Prashanth
DevOps Engineer at Siemens Industry
We are working with Black Duck, but we do have some plans to move to another vendor down the line. Black Duck is used...
Read full review of GitLab Premium »

Review 1 of 2

Customer Service

Cuneyt KALPAKOGLU Phd.
Founder & Chairman at Endpoint-labs Cyber Security R&D
To be honest, the product never requires any form of technical support. If customers require technical support, we...
Read full review of Codebashing »
Peter Ejiofor
Chief Executive Officer at Ethnos ITSolutions
So far, I believe Checkmarx has provided very good technical responses in all areas of their solution. Their...
Read full review of Codebashing »
Rakesh-Gogane
Principal Security Architect at Nagarro
Their support is good. I had discussions with them multiple times. We are getting proper support.
Read full review of Checkmarx One »
Peter Ejiofor
Chief Executive Officer at Ethnos ITSolutions
The technical support is good. I rate the support from Checkmarx a four out of five.
Read full review of Checkmarx One »
Swetha Dhanasekar
Senior GenAI Engineer at a tech vendor
I have reached out to customer support for Checkmarx One, and they are very helpful when needed.
Read full review of Checkmarx One »
Marcelo Carrasco
Security Architect at a financial services firm
The contract that we have is not directly with Checkmarx. It's with an intermediary company in Argentina, and they...
Read full review of Checkmarx One »
Le Viet
Security Consultant at VNCS
I have used the support from Checkmarx.
Read full review of Checkmarx One »
Shahzad Shahzad
Senior Solution Architect | L3+ Systems & Cloud Engineer | SRE Specialist at Canada Cloud Solution
The customer support team is amazing and they provide on-phone call, email support, and on-website support. It has...
Read full review of Checkmarx One »
Rohit Kaushish
Senior Software Engineer at Tech Mahindra Limited
Customer support has been excellent. The team is responsive, knowledgeable, and quick to assist when issues arise....
Read full review of Checkmarx One »
KannanPadmanabhan
Senior Software Engineering Manager at a financial services firm
Our Checkmarx team interacts with their technical support.
Read full review of Checkmarx One »
ScottDenton
Senior regional manager at AppDome
They have a customer success team and a customer success manager, and that's the liaison between the Development...
Read full review of Checkmarx One »
Anonymous User
Key Account Manager at a tech services company
I would rate the support of Checkmarx SAST as a seven out of ten. This rating is based on the fact that Metionic is...
Read full review of Checkmarx SAST »
Abner Santos
Senior Security Analyst (AppSec) at ELETROBRAS
I haven't contacted the tool's support. It has good documentation. I rate its availability of information a nine out...
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
A VP, A Paa S Engineer at a tech vendor
I have not contacted technical support. We have not required it.
Read full review of Checkmarx One »
Anonymous User
SRE Vice Group Manager at a tech services company
There is very good technical support. We have the support of two onsite engineers.
Read full review of Checkmarx One »
Robert V. Jones
Founder at a tech company
The technical support is high quality. The support team is well versed in how best to configure, implement and...
Read full review of Checkmarx One »
Anonymous User
Senior Manager at a financial services firm
The support team is knowledgeable. However, we still have tickets open from 2014. There is a lot of follow up...
Read full review of Checkmarx One »
Anonymous User
Director and Co-Founder at a tech services company
Their support is good. It has a good webpage with a lot of details.
Read full review of Checkmarx One »
Anonymous User
Sr. Director Global Solutions Development at a energy/utilities company
The support from the vendor has been helpful. I rate the support from Checkmarx Software Composition Analysis a nine...
Read full review of Checkmarx Software Composition Analysis »
Anonymous User
Cyber-Ark Consultant at a tech services company
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Checkmarx One »
Anonymous User
DevSecOps Security Engineer at a manufacturing company
As far as I'm aware, there is a team at Checkmarx that we can contact and they are there to help us with some basic...
Read full review of Checkmarx One »
Anonymous User
Security Source Code Analyst at a tech services company
I would rate the technical support seven out of 10. When you first create a ticket you sometimes get questions that...
Read full review of Checkmarx One »
Andrew KPOBI
Java Developer at a security firm
The technical support team promptly addresses the issues.
Read full review of Checkmarx One »
Anonymous User
Senior Software Security Analyst at a financial services firm
Just four words for the technical support team: “Checkmarx team is awesome”.
Read full review of Checkmarx One »
Gideon Anichi
Chief Technology Officer at 3CS Aquarah Limited
I have relied on Checkmarx One customer support hundreds of times for several things, and Checkmarx One support is...
Read full review of Checkmarx One »
Anonymous User
Sr. Application Security Manager at a tech services company
I've been in touch with technical support in the past. I'd rate them ten out of ten. They are very good. We've been...
Read full review of Codebashing »
Anonymous User
Technical Lead at a computer software company
Technical support is very helpful so is rated a seven out of ten.
Read full review of Checkmarx One »
Bus432Anly
Business Analyst at a tech services company
I have not needed the use of technical support.
Read full review of Checkmarx One »
Anonymous User
Assistant Manager Business Development at a tech services company
I have never used technical support, so can't comment. We ourselves are expert at it.
Read full review of Checkmarx One »
Anonymous User
Director of consultory at a non-tech company
The support is excellent.
Read full review of Checkmarx One »

Review 1 of 30

Kumara Swamy
Software Development Engineer in Test at a tech services company
We use the support when we are doing integration. We have a blog where we can open a ticket and receive support.
Read full review of GitLab »
Jay_Kim
Chief Technology Officer at OSC Korea
The solution's technical support is good. I rate the technical support a ten out of ten. Only the initial...
Read full review of GitLab »
MohamedElazzouzi
Manager de production SI technique et corporate at inwi
We don't contact support. GitLab has such a huge community that you can easily find a solution in the forums.
Read full review of GitLab »
Raveen Aggarwal
It Architect at UBS Financial
I do not have direct contact with customer service. We have relationship managers who deal with GitLab directly.
Read full review of GitLab »
Cuneyt-Gurses
Director of Cloud Solution Group at DTech Cloud Corporation
The tool's technical support is great.
Read full review of GitLab »
ShahzadFateh Ali
IT Archietct at glowfishlabs
I never had any problem and never had to reach out to the support of GitLab.
Read full review of GitLab »
Sriya Sainath
Junior Associate at McKinsey
I haven't contacted technical support of GitLab.
Read full review of GitLab »
KulbhushanMayer
Co Founder and Technical Architect at Think NYX Technologies LLP
I rate the technical support from GitLab positively based on my experience. I have approached them a couple of times...
Read full review of GitLab Premium »
KulbhushanMayer
Co Founder and Technical Architect at Think NYX Technologies LLP
The technical support is good, but it is available with paid solutions only. So we have to rely on their...
Read full review of GitLab »
VishnuRamachandra
Security Engineer at a consultancy
The solution's technical support is pretty good. If you go on Stack Overflow platform, you can find technical support...
Read full review of GitLab »
Mehmet Beyaz
CTO-OSS R&D and Product Development at TTG Int. LTD
I have not contacted GitLab's technical support.
Read full review of GitLab »
Nor EL MALKI
Project Manager at Leyton & Associés, SAS
I have not used the support from GitLab.
Read full review of GitLab »
BasilJiji
System engineer at a retailer
I have had experiences with GitLab's customer support, and they have been very supportive. I have not faced any...
Read full review of GitLab »
Filipe-Marcelino
Head of Digital Solutions at Bravantic
In terms of the technical support for GitLab, I mainly use the forums and support sites of the solution. I don't use...
Read full review of GitLab »
KevinShah
Senior Data Scientist at Evolvision Technologies
I have not reached out to customer support currently, but email support is very good, although I have not interacted...
Read full review of GitLab »
Zulham Ertanto
Web developer at Ertanto
We used a lot of technical support for standard settings.
Read full review of GitLab »
Anonymous User
Manager at a tech vendor
We only used GitLab for a short duration, so there was not much scope or need for contacting technical support.
Read full review of GitLab »
RameshP
System and Storage Engineer at Harsco Corporation
Technical support depends on licensing. We haven't reached out that frequently because it is stable and we don't see...
Read full review of GitLab »
Anonymous User
Technical Lead at a mining and metals company
GitLab is not responding quickly enough to our request. I know one of the problems that I am experiencing is with the...
Read full review of GitLab »
Anonymous User
Cloud Engineer at a retailer
I was satisfied with the support.
Read full review of GitLab »
Gizem Mercan
Cloud Architect at a manufacturing company
For any technical issues, we have our infrastructure team. They have some experience with this product. Currently, we...
Read full review of GitLab »
Anonymous User
Product Development Team Lead R&D at a tech vendor
We have never needed to contact customer support. Whenever we had an issue, all the help we needed for a solution is...
Read full review of GitLab »
Anonymous User
Partenaire, CEO at a tech services company
We have not used GitLab technical support because as of now, we haven't needed it yet.
Read full review of GitLab »
Pradeep Singh
DevOps Lead at Adidas
GitLab's technical support is quick and responsive.
Read full review of GitLab »
Duy Chu
DevOps manager at a engineering company
I've had support from forums like Stack Overflow when needed. In my experience, GitLab integrates well with...
Read full review of GitLab »
Anonymous User
Works at a real estate/law firm
We have been doing okay on our own. We are able to find support inside our company.
Read full review of GitLab »
Anonymous User
Cyber Security Professional at a financial services firm
Not really. It is mostly quicker to just do it yourself.
Read full review of GitLab »
Anonymous User
Tool Manager at a computer software company
We are using the open-source free version. So, we don't have support. We are looking to buy the intermediate version...
Read full review of GitLab »
Anonymous User
Cloud Ops Lead at a tech vendor
The customer support for GitLab is very good, and I have no complaints because they have always been quite helpful. I...
Read full review of GitLab »
Anonymous User
Senior Software Engineer at a tech services company
We have not needed technical support.
Read full review of GitLab »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.