Compare Centersquare vs Forescout

Centersquare

Forescout

Based on 79 reviews.

Sample Customers

Popular Solutions

Forescout Platform

4 reviews

Forescout XDR

0 reviews

Top Industries

Construction Company

26%

Financial Services Firm

12%

Manufacturing Company

10%

Comms Service Provider

Manufacturing Company

11%

Financial Services Firm

11%

Outsourcing Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Utpal Sinha
Sr Manager at HCL Tech
We use the product for network access control.
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Review 1 of 1

Customer Service

No Data Available

AmjadKhan1
Head of data centers at a non-profit
I had an issue with the license at the beginning but the support fixed the situation promptly the same day. I rate...
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Shafeeq Syed
Specialist Network Services - Security Engineering at Novartis Pharmaceuticals
Forescout Platform's technical support is slow to respond and could be more knowledgeable.
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Benny Sumitro
GM Technical Management at PT. DATACOMM DIANGRAHA
We are satisfied with technical support and have not had any problems with them.
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AdebayoKalejaiye
Senior Information Security Engineer at United Bank for Africa
I rate the support of the Forescout Platform a seven out of ten.
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KimeangSuon
Pre-Sale Consultant at Yip In Tsoi Co., LTD.
For technical support, they have ActiveCare Basic, ActiveCare Advanced, and ActiveCare Premium. Mostly, I have used...
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Massimiliano La Camera
Business Development Account Manager at Xenia Network Solutions
The customer service could be improved, specifically regarding direct support presence.
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Odai Halawani
Sr. Security Engineer at Topvision
I am working in the Security Operations team, which does not contact Forescout technical support directly. They are...
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AmjadKhan1
Head of data centers at a non-profit
The technical support is not very good. We initially had issues installing the solution, and the support we received...
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Jonathan Soto
Ingeniero Senior en seguridad y telecomunicaciones at a non-tech company
While I have never personally opened a case with technical support in the past, my colleague has. He found them to be...
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Anonymous User
Chief Information Security Officer at a tech services company
We haven't been in touch with technical support, so I can't speak to their level of service and how they interact...
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ASHRAF ALI HASSAN
Senior Manager Network Design at MEEZA, Managed IT Services Provider
The support from the vendor we have received was good.
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Anonymous User
Senior Security Engineer at a healthcare company
Customer service and technical support are very responsive. We had one issue integrating a module and had a response...
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Moshiur RahmanKhan
CEO at a tech services company
Customer service and support is a four out of five overall. I am satisfied with the support I receive.
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Miguel Santiago
Owner at Securnet
Technical support was really great at the beginning of the setup. At the moment we don't use it because the product...
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Anonymous User
System Architect at a insurance company
Fortunately, for now, we've had no need to call technical support.
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Anonymous User
Senior Network Engineer at Tessy Plastics
Tech support is very good and knowledgeable. They need to handle their Tier 1 cases differently. The biggest negative...
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Anonymous User
VP at a financial services firm
While I have spoken to pre-sales and found them helpful, I've never really dealt with technical support.
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Anonymous User
VP, Infrastructure Management and Security Services at a energy/utilities company
I've never had to use it.
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Anonymous User
Network and Security Engineer at a financial services firm
It's good, but certainly it needs improvement especially on the side of the partners.
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RobertoMarinozzi
System Engineer at Maticmind S.p.A.
It has very good support, it is very easy to contact the country post-selling engineer.
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Anonymous User
Network Access Control Security at a government
Customer Service: 10 out of 10. Very responsive and address concerns quickly. Technical Support: 9 out of 10. Really...
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Anonymous User
Network Administrator at a university
We have had mixed success with support. Sometimes we had amazing people who knew just what we needed and how to help...
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Anonymous User
Sr. Network Engineer at William Blair & Company
Technical support has been great. They are very knowledgeable, helpful, and considerate.
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Anonymous User
Chief Operating Officer at a tech services company
Excellent. Our support engineer was extremely helpful and available.
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Makhdoom Ammar Ahmed
Technical Consultant at a tech services company
I have been satisfied with their support. Their response to all of our queries has been very helpful.
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Ricardo Martins
Network System Administrator at Compugraf
We haven't had to use their technical support.
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Anonymous User
Products & Solutions Manager Cyber Security | Forensics at a tech services company
In terms of technical support, their engineering team is very rigid. They must provide us with some clear answers and...
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Anonymous User
Security Analyst at a retailer
Technical support from ForeScout is pretty good, with escalations made promptly when needed.
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ASHRAF ALI HASSAN
Senior Manager Network Design at MEEZA, Managed IT Services Provider
We have rarely contacted customer service and support, as the website is straightforward.
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Avraham Sonenthal
Senior Network Engineer at a government
Technical support is generally very good.
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Review 1 of 30

Technical Support

No Data Available

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