Compare Canonical vs Mirantis

Canonical

Based on 157 reviews.

Mirantis

Based on 31 reviews.

Sample Customers

Canonical LXD

GNU, Ubuntu, MySQL, Bugzilla, Debian, MariaDB, Drizzle, Inkscape, Gwibber, Squid Cache, Launchpad, BitlBee

Mirantis Container Cloud

illumina, Groupon, PayPal, ebay, ING, New Relic

Popular Solutions

Ubuntu Linux

18 reviews

Ubuntu 24.04 LTS - Noble (Arm)

2 reviews

Anbox Cloud

1 reviews

Mirantis Container Cloud

2 reviews

Top Industries

Insurance Company

12%

Comms Service Provider

10%

University

Financial Services Firm

16%

Construction Company

14%

Healthcare Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Garima Vyas Purohit
Sr Manager - Corporate Training and Placements at a educational organization
Ubuntu Linux is our primary operating system for day-to-day development work. Our developers use it as their main...
Read full review of Ubuntu Linux »
Siddhit-Renake
Technology Architect at Hewlett Packard Enterprise
Canonical LXD is used as a technology for spinning containers for infrastructure requirements. Canonical LXD is...
Read full review of Canonical LXD »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 3

Hitesh D
Senior Manager at pnb metlife
We are using Mirantis Container Cloud for production builds. It is integrated with Mirantis, and we use it in the...
Read full review of Mirantis Container Cloud »

Review 1 of 1

Customer Service

David-Henderson
Cyber security consultant at ASSOCIATION FOR COMPUTING MACHINERY
I have never used technical support yet.
Read full review of Ubuntu Linux »
Franco PaoloCarranza
Founder and CEO at Applied Labs
Support for Ubuntu Linux is the reason I rated this solution a perfect score, because if you open a ticket, they will...
Read full review of Ubuntu Linux »
Bahattin Yetismis
CTO at BE1 consultancy
We do not use support because the answers in the community forums are enough for us. If we gain more customers in the...
Read full review of Ubuntu Linux »
Salim Ahmed
System Administrator at mmcytech
I have not contacted Ubuntu Linux support.
Read full review of Ubuntu Linux »
ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at Sicredi
We have an excellent experience with support from Canonical. They provide great support, and our experience with the...
Read full review of Anbox Cloud »
Alexey Timchenko
Senior Vice President Information Technology at TASC Towers
The technical support must be good since the tool is well known and is implemented in many places. We can find the...
Read full review of Ubuntu Linux »
Madhurya Dutta
IT Associate at GNRC Hospitals
I have utilized community forums for VMware-related queries.
Read full review of Ubuntu Linux »
Anonymous User
Works at a real estate/law firm
We have not contacted technical support.
Read full review of Ubuntu Linux »
Augusta Marbenny
MIS Specialist at a agriculture
Our engineers have received all the commands for the command prompt they needed by using the online support you can...
Read full review of Ubuntu Linux »
Mac Wang
Project Manager at Realnux
I don't know of any free technical support that is available. We get support from the knowledge base or from the...
Read full review of Ubuntu Linux »
Bernard Bassil
System Manager at a educational organization
We don't use any external support. The documentation is very useful with any kind of issues and we easily find a...
Read full review of Ubuntu Linux »
abhinav singh
Security Expert at a financial services firm
We have never used technical support.
Read full review of Ubuntu Linux »
Anonymous User
Head, Information Systems and Technology at a tech services company
Because the version we are running is the community version, we are on our own. We rely on information available in...
Read full review of Ubuntu Linux »
Josh Call
Software Engineer at a computer software company
The documentation and support for the product is about the same as other Linux distributions. You have the man pages,...
Read full review of Ubuntu 24.04 LTS - Noble (Arm) »
Mariusz Czarnecki
CEO at SoniqSoft JRMM sp. z o.o. s.k.
I have never used their support. I am technical support.
Read full review of Ubuntu Linux »
Anonymous User
System Admin at a comms service provider
I don't know anything about the tech support of Ubuntu 24.04 LTS - Noble (Arm), as I have not escalated any questions...
Read full review of Ubuntu 24.04 LTS - Noble (Arm) »
Chirosca Alecsandru
Owner at Networks srl
I am not using the Enterprise support for Ubuntu. I am kind of used to it, and I know how to compile kernels and...
Read full review of Ubuntu Linux »
Anonymous User
Sr. Associate Consultant at a tech services company
Customer support for Ubuntu Linux was very good.
Read full review of Ubuntu Linux »
Edward Stryzek
System Engineer at a non-profit
With the great support forums available, I have not needed to contact support as of yet.
Read full review of Ubuntu Linux »
Anonymous User
Independent Analyst and Advisory Consultant at Server StorageIO - www.storageio.com
N/A, relied on various forums and Ceph site (looked at Red Hat site info, however, found ceph and other sites more...
Read full review of Ubuntu Linux »
Anonymous User
IP/MPLS Engineer at a comms service provider
We don't get technical support from people. If we need an answer to a problem, we need to seek it out online.
Read full review of Ubuntu Linux »
Anonymous User
Computer Manager at a university
I've never used technical support in the past. I can't speak to how helpful or responsive they are.
Read full review of Ubuntu Linux »
Anonymous User
Center Head - Goa Regional Delivery Center. at a tech services company
I have not had much contact with technical support, not recently at any rate. I now work as an architect and don't...
Read full review of Ubuntu Linux »
Anonymous User
Cyber Security Engineer at a manufacturing company
I have not contacted technical support.
Read full review of Ubuntu Linux »
Anonymous User
Associate Cloud Operations Engineer at a tech vendor
The main issue is that they take time because they need specific information. We need to go to AWS first, and then...
Read full review of Ubuntu Linux »
Anonymous User
Researcher (telecommunication networks, smart cities and IoT) at a university
The technical support is quite good. It's a large community with many tutorials and books available.
Read full review of Ubuntu Linux »
Anonymous User
Associate System Administrator at a comms service provider
Customer Service: I have not used customer service. Technical Support: I have not used technical support.
Read full review of Ubuntu Linux »
Anonymous User
IT Manager at a tech services company
I never contacted customer support. Maybe in the future I will contact Ubuntu technical support. For now, when we...
Read full review of Ubuntu Linux »
Anonymous User
Technician / Network & Systems Administrator, ITAS Program at a university
I've never dealt with their tech support.
Read full review of Ubuntu Linux »
Charles White Jr
Lead Desktop Support Technician at a healthcare company
I never had to reach out to tech support for anything. Usually, I can find what I need by Googling it and getting an...
Read full review of Ubuntu Linux »

Review 1 of 30

Hitesh D
Senior Manager at pnb metlife
I have consulted Mirantis support for some issues, but the support quality is not good. I suffer from support delays...
Read full review of Mirantis Container Cloud »
Sakthivel Veeramuthu
Technology Lead at Infosys
The customer service and support are good.
Read full review of Mirantis Container Cloud »
Amrutha Bennen
Partner Development Manager - APAC at Nuaware
Their technical support is amazing. Mirantis provides two types of technical support. It's a part of your license. If...
Read full review of Mirantis Container Cloud »
Usman-Malik
Cloud Native Architect | Edge | Kubernetes | Security | DevOps | SRE | Consultant | Public Speaker at a tech company
I have never had to use tech support because I use the documentation, which is pretty decent from my point of view....
Read full review of Mirantis Container Cloud »
Prabhat-Kumar
Engineering lead at Docusign
I have not directly contacted Mirantis' technical support. Our inquiries are mostly handled through Azure or AWS...
Read full review of Mirantis Container Cloud »
HariOmKanth MS
DevSecOps Engineer at a tech services company
The solution offers a good online community that offers users the option to ask questions related to the product and...
Read full review of Mirantis Container Cloud »
Jorge Gracia
Cloud sales & support for rackspace
The customer service is good.
Read full review of Mirantis Container Cloud »
Anonymous User
Designer and Developer at a tech services company
In term of technical support, the Docker community is very helpful and active. There are already a lot of answers to...
Read full review of Mirantis Container Cloud »
Kim Dijkstra
Technical manager at Koninklijke Bam Groep N.v.
I have never had any issues to contact tech support. We fixed issues ourselves.
Read full review of Mirantis Container Cloud »
OmidKoushki
Solution Architect at KIAN company
I learned Docker and Kubernetes myself based on online files, such as educational materials published on the websites...
Read full review of Mirantis Container Cloud »
Rama Susarla
Transformation Leader at TEKsystems (ex Aston Carter)
It's tough. We're not there yet for the Docker technical support. Docker's technical support is a struggling area....
Read full review of Mirantis Container Cloud »
NikolayBachvarov
Software Architect at AIOPS group
We have a dedicated team that handles all requests. They can contact support for issues like Postgres or anything...
Read full review of Mirantis Container Cloud »
Vinod-Gupta
CEO and Founder at Indicrypt Systems
The documentation for this solution is excellent. So far, all of the problems that I have faced have been solved by...
Read full review of Mirantis Container Cloud »
Anonymous User
DevOps Engineer at a tech services company
I have never been in touch with technical support.
Read full review of Mirantis Container Cloud »
Anonymous User
Site Reliability Engineer at a tech services company
Docker has good support with good documentation.
Read full review of Mirantis Container Cloud »
Anonymous User
Software Engineer at a computer software company
We haven't raised any tickets yet. We have a particular infrastructure team, and that team helps us.
Read full review of Mirantis Container Cloud »
Anonymous User
Senior Front-End Developer at Oodrive
I like their technical support but I mostly use their external documentation.
Read full review of Mirantis Container Cloud »
PIERRE BOINNARD
CEO and owner at m3production
Good support, really active community.
Read full review of Mirantis Container Cloud »
Anonymous User
Applications Lead at a comms service provider
The tech support is pretty good.
Read full review of Mirantis Container Cloud »
Osama Mustafa
Cloud Expert | DevOps | Oracle Consultant at confidential
Since I've begun using Docker EE, I have full access to Docker's enterprise technical support team. I can manage...
Read full review of Mirantis Container Cloud »

Review 1 of 20

Technical Support

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