Compare Canonical vs GitHub

Canonical

Based on 159 reviews.

GitHub

Based on 195 reviews.

Sample Customers

Canonical Bazaar

Drizzle, Bugzilla, Mailman

GitHub

Dominion Enterprises, NASA, Braintree, SAP, CyberAgent

Popular Solutions

Ubuntu Linux

14 reviews

Anbox Cloud

4 reviews

Ubuntu 24.04 LTS - Noble (Arm)

2 reviews

GitHub

22 reviews

GitHub CoPilot

11 reviews

GitHub Actions

13 reviews

Top Industries

Insurance Company

12%

Comms Service Provider

11%

Construction Company

Financial Services Firm

14%

Manufacturing Company

Computer Software Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

IsaacHernandez
Senior Technical Lead QA at a computer software company
Our main use case for Anbox Cloud is running Android applications in the cloud for scalable testing and remote...
Read full review of Anbox Cloud »
Siddhit-Renake
Technology Architect at Hewlett Packard Enterprise
Canonical LXD is used as a technology for spinning containers for infrastructure requirements. Canonical LXD is...
Read full review of Canonical LXD »
Anonymous User
Associate Cloud Operations Engineer at a tech vendor
I basically work only in Linux because I'm a Linux system administrator, so I preferably only work in Linux systems....
Read full review of Ubuntu Linux »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 4

TusharShankar
QA Manager at Synechron
There are multiple use cases for this product because it is tied in with LLMs altogether. I have been using it for...
Read full review of GitHub CoPilot »
Abdulmunafz Mct
Full Stack Developer at Sri Krishna Arts and Science
I use GitHub for maintaining repositories, as it is easy to maintain freelance projects and to store college...
Read full review of GitHub »
RituRaj
SDE 2 at Virtusa
My main use case for Codespaces is in backend development and quick project onboarding. Day-to-day I use it to spin...
Read full review of Codespaces »
Bharadwaj Deepak Mohapatra
DevOps Engineer at ENTERPRISE SYSTEM SOLUTIONS LIMITED
The main use case for GitHub Actions is maintaining enterprise repositories in private for security reasons, because...
Read full review of GitHub Actions »
Devendiran Kandan
DevOps Engineer at a tech vendor
I'm working with software development nowadays. As a process, we are using the dependent bot alerts and the code...
Read full review of GitHub Advanced Security »

Review 1 of 5

Customer Service

Alexey Timchenko
Senior Vice President Information Technology at TASC Towers
The technical support must be good since the tool is well known and is implemented in many places. We can find the...
Read full review of Ubuntu Linux »
Juan Jose Anaya
Technical Manager at SAPEC
The solution’s technical support is not very good.
Read full review of Ubuntu Linux »
Raj kuruhuri
Founding Member at Flash
Customer support is really great; I would rate it 10 out of 10 since we have interacted with them, and that was clean...
Read full review of Anbox Cloud »
Viktor Dolyna
DevOps Engineer at Integrity
I do not have experience with technical support.
Read full review of Ubuntu Linux »
Bahattin Yetismis
CTO at BE1 consultancy
We do not use support because the answers in the community forums are enough for us. If we gain more customers in the...
Read full review of Ubuntu Linux »
Mohanakrishnan Gopalakrishnan
Partner at Yushu
There is a lot of support available on the internet. Getting solutions is not difficult. People tend to use Google to...
Read full review of Ubuntu Linux »
Anonymous User
Senior System Engineer at a computer software company
I have not needed to contact technical support.
Read full review of Ubuntu Linux »
Anonymous User
Head of Technical Support at a real estate/law firm
We don't use technical support. We have our own team and we learn as we go on our own.
Read full review of Ubuntu Linux »
Anonymous User
Embedded Engineer at a engineering company
The solution's technical support is good. We get quick answers to our queries on Ubuntu forums.
Read full review of Ubuntu Linux »
Anonymous User
Cyber Security Engineer at a manufacturing company
I have not contacted technical support.
Read full review of Ubuntu Linux »
Anonymous User
Head, Information Systems and Technology at a tech services company
Because the version we are running is the community version, we are on our own. We rely on information available in...
Read full review of Ubuntu Linux »
Anonymous User
Director, EPS at a healthcare company
I have never used their support.
Read full review of Ubuntu Linux »
Hoveran Gao
Director of Linux Platform Software Institute at a consumer goods company
The technical support is okay. We do not have to get in touch with them often but when you need them the support is...
Read full review of Ubuntu Linux »
Anonymous User
IT Specialist at a tech services company
I don't have any experience with technical support. I have experience with Linux, so I am okay.
Read full review of Ubuntu Linux »
Anonymous User
Cloud Specialist at a tech services company
I have never contacted their support team.
Read full review of Ubuntu Linux »
Mohd Fadhil
Security Engineer at Mavisco Resources Sdn Bhd
I deployed the product myself.
Read full review of Ubuntu Linux »
Anonymous User
Human Resources Manager at a outsourcing company
We have support, but only use it on rare occasions. They respond well to customer care. When we raise a ticket with...
Read full review of Ubuntu Linux »
Anonymous User
IT Administrator at a university
How would you rate their customer service or the technical support with Ubuntu Linux? Have you ever used it? There is...
Read full review of Ubuntu Linux »
Chirosca Alecsandru
Owner at Networks srl
I am not using the Enterprise support for Ubuntu. I am kind of used to it, and I know how to compile kernels and...
Read full review of Ubuntu Linux »
Florent ADODO
IT Assistant at Hotel 2 Fevrier
The technical support has been very responsive. Additionally, they have forums and chats as alternatives.
Read full review of Ubuntu Linux »
Anonymous User
Assistant Researcher at CNRS
The support available for Ubuntu is okay.
Read full review of Ubuntu Linux »
Mac Wang
Project Manager at Realnux
I don't know of any free technical support that is available. We get support from the knowledge base or from the...
Read full review of Ubuntu Linux »
Tac-Mac
Product Assistant at a tech services company
I have not contacted Ubuntu Linux directly. We had some communication through a customer where the canonical product...
Read full review of Ubuntu Linux »
Edward Stryzek
System Engineer at a non-profit
With the great support forums available, I have not needed to contact support as of yet.
Read full review of Ubuntu Linux »
Anonymous User
Associate System Administrator at a comms service provider
Customer Service: I have not used customer service. Technical Support: I have not used technical support.
Read full review of Ubuntu Linux »
abhinav singh
Security Expert at a financial services firm
We have never used technical support.
Read full review of Ubuntu Linux »
Anonymous User
IT manager at a agriculture
Ubuntu does not offer local tech support, thus necessitating that we take advantage of Microsoft Window's.
Read full review of Ubuntu Linux »
Anonymous User
Senior Product Manager at a tech services company
We never really contact technical support. Typically, if we face issues, we try to handle it in house by ourselves....
Read full review of Ubuntu Linux »
Anonymous User
Associate Cloud Operations Engineer at a tech vendor
The main issue is that they take time because they need specific information. We need to go to AWS first, and then...
Read full review of Ubuntu Linux »
Bernard Bassil
System Manager at a educational organization
We don't use any external support. The documentation is very useful with any kind of issues and we easily find a...
Read full review of Ubuntu Linux »

Review 1 of 30

Nor EL MALKI
Project Manager at Leyton & Associés, SAS
I have not used the support from GitHub.
Read full review of GitHub »
Muzammil Riaz
Senior Test Engineer at a outsourcing company
I haven't had the need to contact GitHub support since we've managed to solve our issues internally.
Read full review of GitHub Actions »
Mark Bogard
Full Stack Developer | Electrical Estimator | Devops Professional at SOFTAC Systems Ltd
I have never had to contact the GitHub support team. Therefore, I cannot comment on their customer service.
Read full review of GitHub »
Ivaylo Ivanov
Engineer at a recreational facilities/services company
I have not utilized GitHub Actions' technical support, as most issues can be solved with available resources online.
Read full review of GitHub Actions »
Abdulmunafz Mct
Full Stack Developer at Sri Krishna Arts and Science
I have not contacted customer support because I did not have any issues that required contacting them. I do not think...
Read full review of GitHub »
Ashish Makasare
Cloud Engineer at Offshore IT Mitra
As a technical support approach, issues are addressed directly through client communication. We manage issues arising...
Read full review of GitHub Actions »
RiteshKapse
IT Analyst at Envidia Graphics Private Limited
The support could improve. I have received online discussion forum support but it could improve.
Read full review of GitHub »
Sirinat-Paphatsirinatthi
Co-Founder at Cloud NC
The customer service and support is fine.
Read full review of GitHub Advanced Security »
BasilJiji
System engineer at a retailer
Customer support for GitHub CoPilot provides really great help, especially since our organization utilizes the GitHub...
Read full review of GitHub CoPilot »
CJ Aulisa
Contact Center Consultant at okiBoe Group
I haven't encountered any issues. When I do, I just call our IT group. I haven't had any problems with it, unlike...
Read full review of GitHub CoPilot »
Danit Sannikov
Project manager at SII
I've tried to contact Microsoft, but I haven't received a response. I'm not impressed with the technical support.
Read full review of GitHub CoPilot »
VijayKumar27
Software Engineer at The American College
Technical support for GitHub is available.
Read full review of GitHub CoPilot »
MuhammadAzhar Khan
Senior DevOps Engineer at Alibaba Group
I have not interacted with technical support for GitHub Actions. It might be because the free version does not...
Read full review of GitHub Actions »
Sandeep Mutalik
Co-Founder at S2R2 Technologies Pvt Ltd
In my company, we never had a reason to make a request with the product's support team. I have never contacted the...
Read full review of GitHub Actions »
Anu Kaple
Technical Lead at FD
We have an infrastructure team that handles technical support and everything else. The things we need are easily...
Read full review of GitHub »
Anonymous User
Solutions Architect at a government
The technical support was very good.
Read full review of GitHub »
MOHD ZAID WAQIYUDDINMOHD ZULKIFLI
Analytics Solution Manager at Credence Tech
We haven't needed much regarding GitHub Actions support. Recently since we started using AI Chat GPT for GitHub...
Read full review of GitHub Actions »
Massimo Picco
Managing Director at Enigen Italia
We have never needed to contact technical support. Any problems that we have had, we have always been able to solve....
Read full review of GitHub »
nilihz
Enterprise Architect at a tech company
We very seldom need support.
Read full review of GitHub »
Anonymous User
Senior Solution Architect at a manufacturing company
I have contacted GitHub for support with other tools.
Read full review of GitHub Advanced Security »
Gustavo Lugo
Chief Solutions Officer at CleverIT B.V.
They were very helpful.
Read full review of GitHub »
Alireza Nikseresht
CEO at Shiraz University
We have not used technical support because GitHub has a large community of users, so if there is an issue, we can...
Read full review of GitHub »
Sai Nyayapathi
Associate Test Engineer at OSI Consulting, Inc.
We've never contacted GitHub support. If we have a technical issue, I'll usually search for answers online. It's the...
Read full review of GitHub »
Wasanchai Homthip
Business Mobility Development (AVP-BMD) at SC Asset
I have contacted the solution's technical support.
Read full review of GitHub Actions »
Soni Sinha
Senior Manager at a tech vendor
I have not contacted customer service.
Read full review of GitHub »
Bao Khuu
Manager at Edge-works
I have not contacted customer support because I haven't had issues with GitHub Actions.
Read full review of GitHub Actions »
BhavneetKaur
Vice President of Products at C5i
I have not interacted with the technical support for GitHub CoPilot yet.
Read full review of GitHub CoPilot »
Reuel Oliver
Executive Director at Naga City Investment Board
The product does have a good community around it that can assist users. We've never reached out to GitHub technical...
Read full review of GitHub »
Prakash Ashtikar
Assistant General Manager at Air India Limited
The solution's technical support is good. The support is available in the form of emails from a location which is...
Read full review of GitHub Advanced Security »
JOSE AVALOS AQUINO
Account Manager at a media company
I rate the technical support a nine out of ten.
Read full review of GitHub CoPilot »

Review 1 of 30

Technical Support

No Data Available

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