Compare Canonical vs GitHub

Canonical

Based on 155 reviews.

GitHub

Based on 186 reviews.

Sample Customers

Canonical Bazaar

Drizzle, Bugzilla, Mailman

GitHub

Dominion Enterprises, NASA, Braintree, SAP, CyberAgent

Popular Solutions

Ubuntu Linux

17 reviews

Ubuntu 24.04 LTS - Noble (Arm)

2 reviews

1 reviews

33 reviews

23 reviews

17 reviews

Top Industries

Insurance Company

13%

Comms Service Provider

10%

University

Computer Software Company

Financial Services Firm

14%

Computer Software Company

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salim Ahmed
System Administrator at mmcytech
I use Ubuntu Linux for servers and hosting applications.
Read full review of Ubuntu Linux »
Siddhit-Renake
Technology Architect at Hewlett Packard Enterprise
Canonical LXD is used as a technology for spinning containers for infrastructure requirements. Canonical LXD is...
Read full review of Canonical LXD »
ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at Sicredi
We are implementing Vicarious, a vulnerability management tool, and have integrations with Kubernetes using APIs....
Read full review of Anbox Cloud »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 4

TusharShankar
QA Manager at Synechron
There are multiple use cases for this product because it is tied in with LLMs altogether. I have been using it for...
Read full review of GitHub CoPilot »
Murathan OK
Software Development Manager at a media company
When discussing my use case, I don't know which vendors we are working with in that area, as it's not my area of...
Read full review of GitHub »
Zishan Sayyed Yunus
Assistant manager at Interactive avenues
Majorly, I use Codespaces for deployment purposes, validating my codes, and building Docker containers and exporting...
Read full review of Codespaces »
Bharadwaj Deepak Mohapatra
DevOps Engineer at ENTERPRISE SYSTEM SOLUTIONS LIMITED
The main use case for GitHub Actions is maintaining enterprise repositories in private for security reasons, because...
Read full review of GitHub Actions »
AbhishekKumar20
Software Development Manager at Amazon
Primarily, I am using GitHub itself. I use So mostly when we write the code itself, with unit tests that we write. In...
Read full review of GitHub Code Scanning »

Review 1 of 5

Customer Service

Franco PaoloCarranza
Founder and CEO at Applied Labs
Support for Ubuntu Linux is the reason I rated this solution a perfect score, because if you open a ticket, they will...
Read full review of Ubuntu Linux »
Viktor Dolyna
DevOps Engineer at Integrity
We don't need the support. We can easily find answers on the internet.
Read full review of Ubuntu Linux »
Juan Jose Anaya
Technical Manager at SAPEC
The solution’s technical support is not very good.
Read full review of Ubuntu Linux »
Salim Ahmed
System Administrator at mmcytech
I have not contacted Ubuntu Linux support.
Read full review of Ubuntu Linux »
Madhurya Dutta
IT Associate at GNRC Hospitals
I have utilized community forums for VMware-related queries.
Read full review of Ubuntu Linux »
Bahattin Yetismis
CTO at BE1 consultancy
We do not use support because the answers in the community forums are enough for us. If we gain more customers in the...
Read full review of Ubuntu Linux »
David-Henderson
Cyber security consultant at ASSOCIATION FOR COMPUTING MACHINERY
I have never used technical support yet.
Read full review of Ubuntu Linux »
Alexey Timchenko
Senior Vice President Information Technology at TASC Towers
The technical support must be good since the tool is well known and is implemented in many places. We can find the...
Read full review of Ubuntu Linux »
Anonymous User
Senior Product Manager at a tech services company
We never really contact technical support. Typically, if we face issues, we try to handle it in house by ourselves....
Read full review of Ubuntu Linux »
Anonymous User
Cyber Security Engineer at a manufacturing company
I have not contacted technical support.
Read full review of Ubuntu Linux »
Thong Nguyen
Bachelor of Engineering at Vaasan ammattikorkeakoulu VAMK University of Applied Sciences
I utilize community resources and ChatGPT for support. The community around Ubuntu Linux is beneficial, providing...
Read full review of Ubuntu Linux »
Sergio Ferreira
Executive Director at Dynamic Tomorrow
I've never had to use their technical support, so that just shows how good the product is.
Read full review of Ubuntu Linux »
Mohammad Rosli Sukri
manager at SSDU Innovations
For technical support, I would give it an eight out of ten because I don't really need to rely on their technical...
Read full review of Ubuntu Linux »
Hoveran Gao
Director of Linux Platform Software Institute at a consumer goods company
The technical support is okay. We do not have to get in touch with them often but when you need them the support is...
Read full review of Ubuntu Linux »
DEEPEN DHULLA
Director & CTO at TechnoInfotech
We have hardly needed to contact technical support. The solution has good documentation and a community forum for...
Read full review of Ubuntu Linux »
Anonymous User
System Admin at a comms service provider
I don't know anything about the tech support of Ubuntu 24.04 LTS - Noble (Arm), as I have not escalated any questions...
Read full review of Ubuntu 24.04 LTS - Noble (Arm) »
Anonymous User
IT Manager at a tech services company
I never contacted customer support. Maybe in the future I will contact Ubuntu technical support. For now, when we...
Read full review of Ubuntu Linux »
Anonymous User
Lead Linux Administrator at a financial services firm
Ubuntu has a lot of resources, either online or books, and there's a huge community that helps users to get through...
Read full review of Ubuntu Linux »
Edward Stryzek
System Engineer at a non-profit
With the great support forums available, I have not needed to contact support as of yet.
Read full review of Ubuntu Linux »
Anonymous User
Cloud Specialist at a tech services company
I have never contacted their support team.
Read full review of Ubuntu Linux »
Anonymous User
Vice President SOC Monitoring at a financial services firm
I never needed support for Ubuntu.
Read full review of Ubuntu Linux »
Anonymous User
Head of Technical Support at a real estate/law firm
We don't use technical support. We have our own team and we learn as we go on our own.
Read full review of Ubuntu Linux »
Anonymous User
Information Technology Manager and ISMS Auditor at a consultancy
I am satisfied with the technical support.
Read full review of Ubuntu Linux »
Anonymous User
IT manager at a agriculture
Ubuntu does not offer local tech support, thus necessitating that we take advantage of Microsoft Window's.
Read full review of Ubuntu Linux »
Anonymous User
IT Administrator at a university
How would you rate their customer service or the technical support with Ubuntu Linux? Have you ever used it? There is...
Read full review of Ubuntu Linux »
Somchai Quint
Owner at a tech services company
I have never used the technical support.
Read full review of Ubuntu Linux »
Buddy Parker
Founder at Element Flux
I haven't used technical support at all. I have always used stack overflow.
Read full review of Ubuntu Linux »
Anonymous User
Founder at a tech services company
In our experience with customer service we have definitely been satisfied.
Read full review of Ubuntu Linux »
Charles White Jr
Lead Desktop Support Technician at a healthcare company
I never had to reach out to tech support for anything. Usually, I can find what I need by Googling it and getting an...
Read full review of Ubuntu Linux »
Josh Call
Software Engineer at a computer software company
The documentation and support for the product is about the same as other Linux distributions. You have the man pages,...
Read full review of Ubuntu 24.04 LTS - Noble (Arm) »

Review 1 of 30

Uday Boya
AI Research Enthusiast and Developer at ADP
The customer support for GitHub CoPilot is too good. Whenever there's a downtime of GitHub CoPilot or any issue with...
Read full review of GitHub CoPilot »
AjayKrishna
Senior Software Engineer at a transportation company
I haven't contacted the support yet.
Read full review of GitHub »
Vishal Karanjkar
Site Head - IOT NW Products & Solutions at Itron, Inc.
I have not contacted technical support to need to contact support.
Read full review of GitHub »
Gourav Suri
Architect Lead at a tech vendor
I've never used technical support for GitHub. I can't say if they would be responsive or helpful.
Read full review of GitHub »
Kamalanadha Reddy
Senior DevOps Engineer at Simplify3x Software Private Limited
The technical support from GitHub is generally good, and they communicate effectively. However, they could not assist...
Read full review of GitHub »
RiteshKapse
IT Analyst at Envidia Graphics Private Limited
The support could improve. I have received online discussion forum support but it could improve.
Read full review of GitHub »
Nandini Rao
Senior Engineer at Innominds
I have not contacted the technical support of NPM.
Read full review of npm »
Zeeshan Rauf
Software Engineer at OZ
I've never directly contacted technical support. As a developer, I'm not the one who would be contacting technical...
Read full review of GitHub »
VijayKumar27
Software Engineer at The American College
Technical support for GitHub is available.
Read full review of GitHub CoPilot »
TusharShankar
QA Manager at Synechron

Read full review of GitHub CoPilot »
Moses NYOTA
Senior Software and Cloud Engineer at Velocis Technologies LLC
I've never contacted tech support for GitHub. We have not come across issues. Some of the challenges we get, we can...
Read full review of GitHub »
Bertin Fonge
Data Analyst and Developer at Bridge Labs
I haven't contacted the technical support team of GitHub CoPilot since if I face any stability-related issues with...
Read full review of GitHub CoPilot »
Dimitris Iracleous
Lead Technical Instructor at Code.Hub
I haven't contacted support yet since we can find documentation online.
Read full review of GitHub »
Ashish Makasare
AWS & Azure DevOps Engineer at Cravita Technologies India Private Limited
As a technical support approach, issues are addressed directly through client communication. We manage issues arising...
Read full review of GitHub Actions »
Daniel Piessens
CEO at RevealRx LLC
I read the documentation, but we haven't had any need for tech support.
Read full review of GitHub »
Jagadeeswara Reddy
Senior Solutions Architect at a computer software company
GitHub Copilot's support could improve by having a community and more detailed onboarding to encourage users to adopt...
Read full review of GitHub CoPilot »
AndreyRogov
CEO at Konus
The technical support for this solution is good.
Read full review of GitHub »
Vaishnav Nugala
Technical Consultant at Canarys Automations Pvt. Ltd.
I have contacted support for on-premise configuration. The quality of support depends on the priority of the issue. I...
Read full review of GitHub Advanced Security »
Priscila Elias
Software Test Automation Engineer at a manufacturing company
We have not needed to contact customer service. All the information we have needed has been available on the web.
Read full review of GitHub »
Anonymous User
Platform Engineer at a recreational facilities/services company
I have not used GitHub's technical support extensively because there are many resources and a robust knowledge base...
Read full review of GitHub »
Anonymous User
AWS & Azure Engineer at a media company
I have not used customer support for GitHub.
Read full review of GitHub »
Gustavo Lugo
Chief Solutions Officer at CleverIT B.V.
They were very helpful.
Read full review of GitHub »
Anonymous User
Software Engineer at a tech services company
I haven't had the chance to contact support, and therefore cannot really comment on how helpful or responsive they...
Read full review of GitHub »
Sandeep Gopi
Cloud Solution Architect at Microsoft
Any issues have been resolved by our own team, but I can say that Microsoft customer support is usually satisfactory.
Read full review of GitHub »
Majd Alasfar
AppSec engineer at EastNets Holding Ltd.
GitHub technical support is excellent. I would rate it ten out of ten.
Read full review of GitHub CoPilot »
Reuel Oliver
Executive Director at Naga City Investment Board
The product does have a good community around it that can assist users. We've never reached out to GitHub technical...
Read full review of GitHub »
AbhishekKumar20
Software Development Manager at Amazon
Initially, we used their support, but after that, they provided clearly defined SOPs with very comprehensive...
Read full review of GitHub Code Scanning »
Soni Sinha
Senior Manager at a tech vendor
I have not contacted customer service.
Read full review of GitHub »
ChrisDaly
Senior Solution Architect at Teras Solutions Limited
I rate the solution's customer service an eight out of ten. I rate the solution's technical support a five or six out...
Read full review of Codespaces »
Anonymous User
Vice President at a financial services firm
We have a monthly call with the technical sales folks. They look after our every need and they're very technically...
Read full review of GitHub »

Review 1 of 30

Technical Support

No Data Available

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