Compare Canonical vs GitHub

Canonical

Based on 155 reviews.

GitHub

Based on 182 reviews.

Sample Customers

Canonical Bazaar

Drizzle, Bugzilla, Mailman

GitHub

Dominion Enterprises, NASA, Braintree, SAP, CyberAgent

Popular Solutions

Ubuntu Linux

31 reviews

Ubuntu 24.04 LTS - Noble (Arm)

2 reviews

1 reviews

36 reviews

23 reviews

20 reviews

Top Industries

Insurance Company

13%

Computer Software Company

10%

Comms Service Provider

10%

University

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salim Ahmed
System Administrator at a tech services company
I use Ubuntu Linux for servers and hosting applications.
Read full review of Ubuntu Linux »
Siddhit-Renake
Technology Architect at a tech vendor
Canonical LXD is used as a technology for spinning containers for infrastructure requirements. Canonical LXD is...
Read full review of Canonical LXD »
ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at a financial services firm
We are implementing Vicarious, a vulnerability management tool, and have integrations with Kubernetes using APIs....
Read full review of Anbox Cloud »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 4

TusharShankar
QA Manager at a computer software company
There are multiple use cases for this product because it is tied in with LLMs altogether. I have been using it for...
Read full review of GitHub CoPilot »
Murathan OK
Software Development Manager at a media company
When discussing my use case, I don't know which vendors we are working with in that area, as it's not my area of...
Read full review of GitHub »
Sabna Sainudeen
Director, Application Security at a manufacturing company
I use GitHub Advanced Security for source code analysis and code scanning. It is integrated within my development...
Read full review of GitHub Advanced Security »
Zishan Sayyed Yunus
Assistant manager
Majorly, I use Codespaces for deployment purposes, validating my codes, and building Docker containers and exporting...
Read full review of Codespaces »
AbhishekKumar20
Software Development Manager at a tech vendor
Primarily, I am using GitHub itself. I use So mostly when we write the code itself, with unit tests that we write. In...
Read full review of GitHub Code Scanning »

Review 1 of 5

Customer Service

SAMUELMWANGI
Director at a tech vendor
There is a wide range of community support available online for any issues you might have. I have had an excellent...
Read full review of Ubuntu Linux »
Madhurya Dutta
IT Associate at a healthcare company
I have utilized community forums for VMware-related queries.
Read full review of Ubuntu Linux »
PrashantSharma
BA at a computer software company
IT helps at times, so that is who we reach out to. It was our IT support person who helped us out. We have never had...
Read full review of Ubuntu Linux »
Danie Joubert
Managing Director at a tech services company
The support has been good overall. We haven't needed it often, only raising a few support tickets in two years, and...
Read full review of Ubuntu Linux »
Juan Jose Anaya
Technical Manager at a comms service provider
The solution’s technical support is not very good.
Read full review of Ubuntu Linux »
Bernard Bassil
System Manager at a educational organization
We don't use any external support. The documentation is very useful with any kind of issues and we easily find a...
Read full review of Ubuntu Linux »
Shepherd Nhongo
Team Leader Infrastructure Management Services at a tech services company
The Ubuntu paid support is probably second to none because we have never needed it. The community support is so...
Read full review of Ubuntu Linux »
Anonymous User
Head of Technical Support at a real estate/law firm
We don't use technical support. We have our own team and we learn as we go on our own.
Read full review of Ubuntu Linux »
Edward Stryzek
System Engineer at a non-profit
With the great support forums available, I have not needed to contact support as of yet.
Read full review of Ubuntu Linux »
Anonymous User
Programma / Project Manager at a transportation company
I've never dealt with technical support directly. I can't speak to how helpful or responsive they are, as I have...
Read full review of Ubuntu Linux »
HamidShariati
Works
I prefer to use the community, rather than technical support. I'm able to solve my problems using the community. It's...
Read full review of Ubuntu Linux »
Anonymous User
Project Manager at a comms service provider
I have never used technical support. I only use research on the internet.
Read full review of Ubuntu Linux »
Stephen Murcott
System Administrator at a computer software company
Up to now we solved our own technical issues, like normal de-bugging. Other issues I like to solve by using different...
Read full review of Ubuntu Linux »
Anonymous User
Assistant Researcher at a agriculture
The support available for Ubuntu is okay.
Read full review of Ubuntu Linux »
Anonymous User
Head of Security at a computer software company
The solution is open source and has no technical support.
Read full review of Ubuntu Linux »
Buddy Parker
Founder at a tech services company
I haven't used technical support at all. I have always used stack overflow.
Read full review of Ubuntu Linux »
Anonymous User
Operations Manager at a retailer
We haven't yet dealt with technical support in any way. Therefore, I can't speak to their level of knowledge or...
Read full review of Ubuntu Linux »
Anonymous User
Researcher (telecommunication networks, smart cities and IoT) at a university
The technical support is quite good. It's a large community with many tutorials and books available.
Read full review of Ubuntu Linux »
Anonymous User
Information Technology Manager and ISMS Auditor at a consultancy
I am satisfied with the technical support.
Read full review of Ubuntu Linux »
Yuri Zhiluk
IT Manager at a tech vendor
We don't deal with technical support. If we need answers, we usually use the internet.
Read full review of Ubuntu Linux »
Anonymous User
Works at a real estate/law firm
We have not contacted technical support.
Read full review of Ubuntu Linux »
Anonymous User
Manager at a tech services company
I have not used their technical support. Ubuntu probably has a lot of documents, but I never had to read something...
Read full review of Ubuntu Linux »
Anonymous User
System Admin at a comms service provider
I don't know anything about the tech support of Ubuntu 24.04 LTS - Noble (Arm), as I have not escalated any questions...
Read full review of Ubuntu 24.04 LTS - Noble (Arm) »
Chirosca Alecsandru
Owner at a tech services company
I am not using the Enterprise support for Ubuntu. I am kind of used to it, and I know how to compile kernels and...
Read full review of Ubuntu Linux »
Anonymous User
Human Resources Manager at a outsourcing company
We have support, but only use it on rare occasions. They respond well to customer care. When we raise a ticket with...
Read full review of Ubuntu Linux »
hugodpereira
Computer engineering student at a educational organization
There is a large open-sourced community that is helpful. I had a lot of problems when starting out and there was...
Read full review of Ubuntu Linux »
Mac Wang
Project Manager at a tech services company
I don't know of any free technical support that is available. We get support from the knowledge base or from the...
Read full review of Ubuntu Linux »
Sergio Ferreira
Executive Director at a energy/utilities company
I've never had to use their technical support, so that just shows how good the product is.
Read full review of Ubuntu Linux »
Anonymous User
Senior System Administrator at a financial services firm
We don't pay for technical support so we can't use it in Turkey.
Read full review of Ubuntu Linux »
Anonymous User
Director, CTO, Co-Founder at a tech services company
We have not required canonical support. There is a good online community for support issues which may arise and, as...
Read full review of Ubuntu Linux »

Review 1 of 30

AjayKrishna
Senior Software Engineer at a transportation company
I haven't contacted the support yet.
Read full review of GitHub »
Haresh Ghatala
Senior Lead Mobile App Developer at a financial services firm
The support is average; they can be inconsistent and it would be good if they were more responsive.
Read full review of GitHub »
Jagadeeswara Reddy
Senior Solutions Architect at a computer software company
GitHub Copilot's support could improve by having a community and more detailed onboarding to encourage users to adopt...
Read full review of GitHub CoPilot »
Vishal Karanjkar
Site Head - IOT NW Products & Solutions at a tech vendor
I have not contacted technical support to need to contact support.
Read full review of GitHub »
Ashish Makasare
AWS & Azure DevOps Engineer at a tech services company
As a technical support approach, issues are addressed directly through client communication. We manage issues arising...
Read full review of GitHub Actions »
Florencia Carpanetto
Frontend Developer at a transportation company
The support team is good. They provide an online status when something happens. It is reassuring to know that it's...
Read full review of GitHub »
Chinmay Banerjee
Advisor Adtech/Martech/API product/project Engineering at a financial services firm
I rate the technical support an eight and a half out of ten.
Read full review of GitHub »
Dilip Telang
Director, Talent Acquisition & Staffing at a outsourcing company
I’ve never used technical support in the past. I can’t speak to how helpful or responsive they would be.
Read full review of GitHub »
Bertin Fonge
Data Analyst and Developer at a recruiting/HR firm
I haven't contacted the technical support team of GitHub CoPilot since if I face any stability-related issues with...
Read full review of GitHub CoPilot »
Mark Bogard
Full Stack Developer | Electrical Estimator | Devops Professional at a transportation company
I have never had to contact the GitHub support team. Therefore, I cannot comment on their customer service.
Read full review of GitHub »
Shrishti Sisodia
Associate Manager at a tech vendor
They are very quick.
Read full review of GitHub »
Dimitris Iracleous
Lead Technical Instructor at a computer software company
I haven't contacted support yet since we can find documentation online.
Read full review of GitHub »
Moses NYOTA
Senior Software and Cloud Engineer at a tech services company
I've never contacted tech support for GitHub. We have not come across issues. Some of the challenges we get, we can...
Read full review of GitHub »
Ankit Kondal
Assistant Manager Cloud DevOps at a legal firm
We have not needed to raise any questions with GitHub technical support, suggesting that the system has been...
Read full review of GitHub Actions »
Bharadwaj Deepak Mohapatra
DevOps Engineer at a computer software company
The support received is top-notch, as GitHub is now managed by Microsoft. Previously under a different organization,...
Read full review of GitHub Actions »
Anonymous User
soln architect at a newspaper
I have not dealt with GitHub's customer service directly. Technical issues typically go through the DevOps teams, the...
Read full review of GitHub Code Scanning »
Rod Nepo
Software Engineer at a government
I don't use the solution's customer support.
Read full review of GitHub »
Mary Kambo
Penetration tester at a government
Technical support could be better. You quickly realize that most of the time, it is other users that are offering new...
Read full review of GitHub »
Anonymous User
Senior Solution Architect at a manufacturing company
I have contacted GitHub for support with other tools.
Read full review of GitHub Advanced Security »
Pratyay Banerjee
Senior Cloud Engineer - AWS at a media company
I have not needed to contact their support since many issues can be solved through a simple Google search and...
Read full review of GitHub Actions »
Archana Sivaraj
Delivery Head at a tech services company
I would rate customer service a seven on a scale from 1 to 10. The reason it's not a 10 out of 10 is that there is no...
Read full review of GitHub Advanced Security »
Anonymous User
Vice President at a financial services firm
We have a monthly call with the technical sales folks. They look after our every need and they're very technically...
Read full review of GitHub »
nilihz
Enterprise Architect at a tech company
We very seldom need support.
Read full review of GitHub »
Alankar More
Sr. Software Engineer at a computer software company
We have not had to use technical support. The documentation that was provided for troubleshooting worked effectively.
Read full review of GitHub »
Anonymous User
DevOps Lead at a computer software company
We refer to the Microsoft documentation in case of technical issues.
Read full review of GitHub Advanced Security »
Mykola Pelyp
Senior Azure DevOps Engineer at a computer software company
I have not been in contact with technical support. With respect to community support, I have noticed that it is...
Read full review of GitHub »
Sai Nyayapathi
Associate Test Engineer at a computer software company
We've never contacted GitHub support. If we have a technical issue, I'll usually search for answers online. It's the...
Read full review of GitHub »
JOSE AVALOS AQUINO
Account Manager at a media company
I rate the technical support a nine out of ten.
Read full review of GitHub CoPilot »
Anonymous User
Software Engineer at a tech services company
I haven't had the chance to contact support, and therefore cannot really comment on how helpful or responsive they...
Read full review of GitHub »
Letarik Terefe
Information Technology Division Director at a insurance company
Technical support is excellent on a scale of one to ten I give technical support a ten.
Read full review of GitHub »

Review 1 of 30

Technical Support

No Data Available

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