Compare Canonical vs GitHub

Canonical

Based on 150 reviews.

GitHub

Based on 169 reviews.

Sample Customers

Canonical Bazaar

Drizzle, Bugzilla, Mailman

GitHub

Dominion Enterprises, NASA, Braintree, SAP, CyberAgent

Popular Solutions

36 reviews

1 reviews

0 reviews

36 reviews

28 reviews

21 reviews

Top Industries

Computer Software Company

13%

University

Insurance Company

Comms Service Provider

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at Sicredi
We are implementing Vicarious, a vulnerability management tool, and have integrations with Kubernetes using APIs....
Read full review of Anbox Cloud »
Kadir Kokcu
Owner at a computer software company
I use Ubuntu Linux for application servers in my daily operations. I run web applications on Ubuntu Linux. For...
Read full review of Ubuntu Linux »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 3

Sabna Sainudeen
Director, Application Security at Carlsberg
I use GitHub Advanced Security for source code analysis and code scanning. It is integrated within my development...
Read full review of GitHub Advanced Security »
Pervez Roy
Solutions Architect at Small Systems LTD
We use GitHub for code repository alongside Bitbucket.
Read full review of GitHub »
AbhishekKumar20
Software Development Manager at Amazon
Primarily, I am using GitHub itself. I use So mostly when we write the code itself, with unit tests that we write. In...
Read full review of GitHub Code Scanning »
BhavneetKaur
Vice President of Products at C5i
My usual use cases for GitHub CoPilot include creating simple system architectures and getting input on using AI for...
Read full review of GitHub CoPilot »
Pratyay Banerjee
Senior Cloud Engineer - AWS at Bytedance
I am using GitHub Actions for continuous integration and continuous deployment, specifically deploying to Kubernetes...
Read full review of GitHub Actions »

Review 1 of 5

Customer Service

Narender Reddy
IT Manager at iLenSys Technologies Pvt Ltd
I am satisfied with the technical support. I use technical support when I have issues, and they help with that.
Read full review of Ubuntu Linux »
Juan Jose Anaya
Technical Manager at SAPEC
The solution’s technical support is not very good.
Read full review of Ubuntu Linux »
Viktor Dolyna
DevOps Engineer at Integrity
We don't need the support. We can easily find answers on the internet.
Read full review of Ubuntu Linux »
Syed Masood
Web Developer at doodleblue
Ubuntu has some community over the internet. There is an Ask Ubuntu community online. Whenever I have some problems,...
Read full review of Ubuntu Linux »
Ammar Mostafa
Cybersecurity Consultant at SecuriCIP
We never had issues with support.
Read full review of Ubuntu Linux »
Franco PaoloCarranza
Founder and CEO at Applied Labs
Support for Ubuntu Linux is the reason I rated this solution a perfect score, because if you open a ticket, they will...
Read full review of Ubuntu Linux »
Anonymous User
Operations Manager at a retailer
We haven't yet dealt with technical support in any way. Therefore, I can't speak to their level of knowledge or...
Read full review of Ubuntu Linux »
Thong Nguyen
Bachelor of Engineering at Vaasan ammattikorkeakoulu VAMK University of Applied Sciences
I utilize community resources and ChatGPT ( /products/chatgpt-reviews ) for support. The community around Ubuntu...
Read full review of Ubuntu Linux »
HamidShariati
Works
I prefer to use the community, rather than technical support. I'm able to solve my problems using the community. It's...
Read full review of Ubuntu Linux »
Anonymous User
Cyber Security Engineer at a manufacturing company
I have not contacted technical support.
Read full review of Ubuntu Linux »
Anonymous User
Works at a real estate/law firm
We have not contacted technical support.
Read full review of Ubuntu Linux »
Anonymous User
Head, Information Systems and Technology at a tech services company
Because the version we are running is the community version, we are on our own. We rely on information available in...
Read full review of Ubuntu Linux »
Sergio Ferreira
Executive Director at Dynamic Tomorrow
I've never had to use their technical support, so that just shows how good the product is.
Read full review of Ubuntu Linux »
Anonymous User
Senior Engineer - Cloud and datacenter at a media company
I have not used Ubuntu technical support directly. I've mostly used the community and documents available.
Read full review of Ubuntu Linux »
Anonymous User
Technician / Network & Systems Administrator, ITAS Program at a university
I've never dealt with their tech support.
Read full review of Ubuntu Linux »
Anonymous User
Associate System Administrator at a comms service provider
Customer Service: I have not used customer service. Technical Support: I have not used technical support.
Read full review of Ubuntu Linux »
Augusta Marbenny
MIS Specialist at a agriculture
Our engineers have received all the commands for the command prompt they needed by using the online support you can...
Read full review of Ubuntu Linux »
ImanDarabi
CTO at GreenWeb
As we are in Iran and because of sanctions, we don't have a support opportunity. So we try to use it to learn what we...
Read full review of Ubuntu Linux »
Edward Stryzek
System Engineer at a non-profit
With the great support forums available, I have not needed to contact support as of yet.
Read full review of Ubuntu Linux »
Anonymous User
Information Technology Manager and ISMS Auditor at a consultancy
I am satisfied with the technical support.
Read full review of Ubuntu Linux »
Anonymous User
Director Lean Infrastructure at a tech services company
We haven't had any need to contact technical support.
Read full review of Ubuntu Linux »
Prashanth D
Techincal Support Engineer at Ibits Tech Solutions
The support can be tough as immediate answers are not always available. However, Ubuntu Linux has a comprehensive...
Read full review of Ubuntu Linux »
Anonymous User
Solution Architect / Head of DevOps Engineer at a tech services company
We don't really deal with technical support per see. It's a free-to-use open-source solution. The way it works is it...
Read full review of Ubuntu Linux »
Jean Chamoun
Assistant Researcher at CNRS
The support available for Ubuntu is okay.
Read full review of Ubuntu Linux »
Anonymous User
Co-Founder at a tech services company
I have never contacted technical support, but I probably will in the future. They offer very good services.
Read full review of Ubuntu Linux »
Stephen Murcott
System Administrator at j5 Software South Africa
Up to now we solved our own technical issues, like normal de-bugging. Other issues I like to solve by using different...
Read full review of Ubuntu Linux »
Anonymous User
Computer Manager at a university
I've never used technical support in the past. I can't speak to how helpful or responsive they are.
Read full review of Ubuntu Linux »
Anonymous User
Programma / Project Manager at a transportation company
I've never dealt with technical support directly. I can't speak to how helpful or responsive they are, as I have...
Read full review of Ubuntu Linux »
Anonymous User
Manager at a tech services company
I have not used their technical support. Ubuntu probably has a lot of documents, but I never had to read something...
Read full review of Ubuntu Linux »
Mohammad Rosli Sukri
manager at SSDU Innovations
For technical support, I would give it an eight out of ten because I don't really need to rely on their technical...
Read full review of Ubuntu Linux »

Review 1 of 30

Rafael De Andrés Ateca
Digital Transformation Advisor and Manager at RA Projects & Advisory S.L.
The company I work with has a support team for this tool. They are covered with the technical teams.
Read full review of GitHub Actions »
Moses NYOTA
Senior Software and Cloud Engineer at Velocis Technologies LLC
I've never contacted tech support for GitHub. We have not come across issues. Some of the challenges we get, we can...
Read full review of GitHub »
Shrishti Sisodia
Associate Manager at HCL Technologies
They are very quick.
Read full review of GitHub »
Sirinat-Paphatsirinatthi
Co-Founder at Cloud NC
The customer service and support is fine.
Read full review of GitHub Advanced Security »
Kamalanadha Reddy
Senior DevOps Engineer at Simplify3x Software Private Limited
The technical support from GitHub is generally good, and they communicate effectively. However, they could not assist...
Read full review of GitHub »
Ivaylo Ivanov
Engineer at a recreational facilities/services company
I have not utilized GitHub Actions' technical support, as most issues can be solved with available resources online.
Read full review of GitHub Actions »
Mark Bogard
Full Stack Developer | Electrical Estimator | Devops Professional at SOFTAC Systems Ltd
I have never had to contact the GitHub support team. Therefore, I cannot comment on their customer service.
Read full review of GitHub »
Anuj-Kataria
QA Manager at Next Solutions
GitHub provides technical support, although I haven't had the need to consult them.
Read full review of GitHub »
Dimitris Iracleous
Lead Technical Instructor at Code.Hub
We use support from Microsoft's online documentation and resources. We don't need to contact human support.
Read full review of GitHub CoPilot »
Mallik-Kesavaraju
Independent Consultant at Selfemployed
The support team is knowledgeable and responsive.
Read full review of GitHub CoPilot »
PankajKumar12
Data Engineer at a media company
We have not needed to contact their support team frequently.
Read full review of GitHub »
Danit Sannikov
Project manager at SII
I've tried to contact Microsoft, but I haven't received a response. I'm not impressed with the technical support.
Read full review of GitHub CoPilot »
RiteshKapse
IT Analyst at Envidia Graphics Private Limited
The support could improve. I have received online discussion forum support but it could improve.
Read full review of GitHub »
Yshay Yaacobi
Co-Founder & Chief Technology Officer at Livecycle
I haven't needed to contact technical support, so I don't have experience with their service.
Read full review of Codespaces »
Sanjeeb Pandey
DevOps Architect at a tech vendor
The technical support of the solution is good, and our company has used it for GitHub upgrades. We raised our tickets...
Read full review of GitHub »
Chinmay Banerjee
Advisor Adtech/Martech/API product/project Engineering at a financial services firm
I rate the technical support an eight and a half out of ten.
Read full review of GitHub »
Ankit Kondal
Assistant Manager Cloud DevOps at BlackBox IP Corporation
We have not needed to raise any questions with GitHub technical support, suggesting that the system has been...
Read full review of GitHub Actions »
Michael Barlow
Chief Web Application Architect at Dbitpro, llc
The support is very good. We make use of Slack for communication and we have dedicated technical support for GitHub...
Read full review of GitHub »
Anonymous User
Technical Program Manager at a healthcare company
We have engaged with the support team for feature requests, particularly in terms of porting, and have found the...
Read full review of GitHub CoPilot »
Mohan_S
Information Technology Specialist at Brandix
I had to make use of technical support two months back, when I first started working and had a learning curve. This...
Read full review of GitHub »
Diptayan Chaudhuri
Developer at Kenvue
I haven't reached out to the technical support yet.
Read full review of Codespaces »
Prakash Ashtikar
Assistant General Manager at Air India Limited
The solution's technical support is good. The support is available in the form of emails from a location which is...
Read full review of GitHub Advanced Security »
AbhishekKumar20
Software Development Manager at Amazon
Initially, we used their support, but after that, they provided clearly defined SOPs with very comprehensive...
Read full review of GitHub Code Scanning »
Anonymous User
it specialist at a tech services company
Technical support is good but it can be improved.
Read full review of GitHub Actions »
Anonymous User
Works at a pharma/biotech company
Our technical support experience has been quite good in terms of response and expertise.
Read full review of GitHub »
Anonymous User
DevOps Lead at a computer software company
We refer to the Microsoft documentation in case of technical issues.
Read full review of GitHub Advanced Security »
Reuel Oliver
Executive Director at Naga City Investment Board
The product does have a good community around it that can assist users. We've never reached out to GitHub technical...
Read full review of GitHub »
Letarik Terefe
Information Technology Division Director at Ethiopian Roads Administration
Technical support is excellent on a scale of one to ten I give technical support a ten.
Read full review of GitHub »
Wasanchai Homthip
Business Mobility Development (AVP-BMD) at SC Asset
I have contacted the solution's technical support.
Read full review of GitHub Actions »
Omark
Department Manager at a tech services company
I contacted technical support one time to open a ticket. However, I haven't needed to rely on it. Basically, I'm...
Read full review of GitHub »

Review 1 of 30

Technical Support

No Data Available

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