Compare Canonical vs GitHub

Canonical

Based on 152 reviews.

GitHub

Based on 173 reviews.

Sample Customers

Canonical Bazaar

Drizzle, Bugzilla, Mailman

GitHub

Dominion Enterprises, NASA, Braintree, SAP, CyberAgent

Popular Solutions

37 reviews

1 reviews

0 reviews

36 reviews

28 reviews

22 reviews

Top Industries

Computer Software Company

12%

Insurance Company

10%

University

Comms Service Provider

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at Sicredi
We are implementing Vicarious, a vulnerability management tool, and have integrations with Kubernetes using APIs....
Read full review of Anbox Cloud »
Kadir Kokcu
Owner at a computer software company
I use Ubuntu Linux for application servers in my daily operations. I run web applications on Ubuntu Linux. For...
Read full review of Ubuntu Linux »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 3

Sabna Sainudeen
Director, Application Security at Carlsberg
I use GitHub Advanced Security for source code analysis and code scanning. It is integrated within my development...
Read full review of GitHub Advanced Security »
Zishan Sayyed Yunus
Assistant manager at Interactive avenues
Majorly, I use Codespaces for deployment purposes, validating my codes, and building Docker containers and exporting...
Read full review of Codespaces »
Pervez Roy
Solutions Architect at Small Systems LTD
We use GitHub for code repository alongside Bitbucket.
Read full review of GitHub »
AbhishekKumar20
Software Development Manager at Amazon
Primarily, I am using GitHub itself. I use So mostly when we write the code itself, with unit tests that we write. In...
Read full review of GitHub Code Scanning »
BhavneetKaur
Vice President of Products at C5i
My usual use cases for GitHub CoPilot include creating simple system architectures and getting input on using AI for...
Read full review of GitHub CoPilot »

Review 1 of 5

Customer Service

Martin Prous
Systems Engineering - SigFox Paraguay at TEISA
I have never rated the support or customer service of Ubuntu Linux as I have never used it.
Read full review of Ubuntu Linux »
MdZaman
IT manager at a agriculture
Ubuntu does not offer local tech support, thus necessitating that we take advantage of Microsoft Window's.
Read full review of Ubuntu Linux »
Narender Reddy
IT Manager at iLenSys Technologies Pvt Ltd
I am satisfied with the technical support. I use technical support when I have issues, and they help with that.
Read full review of Ubuntu Linux »
Franco PaoloCarranza
Founder and CEO at Applied Labs
Support for Ubuntu Linux is the reason I rated this solution a perfect score, because if you open a ticket, they will...
Read full review of Ubuntu Linux »
Viktor Dolyna
DevOps Engineer at Integrity
We don't need the support. We can easily find answers on the internet.
Read full review of Ubuntu Linux »
Juan Jose Anaya
Technical Manager at SAPEC
The solution’s technical support is not very good.
Read full review of Ubuntu Linux »
Ammar Mostafa
Cybersecurity Consultant at SecuriCIP
We never had issues with support.
Read full review of Ubuntu Linux »
Anonymous User
Works at a real estate/law firm
We have not contacted technical support.
Read full review of Ubuntu Linux »
Bejoy R
Unix Admin at a energy/utilities company
I have never contacted technical support.
Read full review of Ubuntu Linux »
Anonymous User
IT Specialist at a tech services company
I don't have any experience with technical support. I have experience with Linux, so I am okay.
Read full review of Ubuntu Linux »
David Stevenson
Manging Director at Winworth UK
I contacted Red Hat technical support around six years ago due to a problem I was encountering. They responded well,...
Read full review of Ubuntu Linux »
Anonymous User
Center Head - Goa Regional Delivery Center. at a tech services company
I have not had much contact with technical support, not recently at any rate. I now work as an architect and don't...
Read full review of Ubuntu Linux »
abhinav singh
Security Expert at a financial services firm
We have never used technical support.
Read full review of Ubuntu Linux »
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
I haven't used Ubuntu's support up until now. In most situations, my colleagues and I can resolve problems based on...
Read full review of Ubuntu Linux »
Tac-Mac
Product Assistant at a tech services company
I have not contacted Ubuntu Linux directly. We had some communication through a customer where the canonical product...
Read full review of Ubuntu Linux »
Anonymous User
Head of Technical Support at a real estate/law firm
We don't use technical support. We have our own team and we learn as we go on our own.
Read full review of Ubuntu Linux »
Shepherd Nhongo
Team Leader Infrastructure Management Services at a tech services company
The Ubuntu paid support is probably second to none because we have never needed it. The community support is so...
Read full review of Ubuntu Linux »
Prashanth D
Techincal Support Engineer at Ibits Tech Solutions
The support can be tough as immediate answers are not always available. However, Ubuntu Linux has a comprehensive...
Read full review of Ubuntu Linux »
Yuri Zhiluk
IT Manager at TMSoft ltd
We don't deal with technical support. If we need answers, we usually use the internet.
Read full review of Ubuntu Linux »
Anonymous User
Programma / Project Manager at a transportation company
I've never dealt with technical support directly. I can't speak to how helpful or responsive they are, as I have...
Read full review of Ubuntu Linux »
hugodpereira
Computer engineering student at a educational organization
There is a large open-sourced community that is helpful. I had a lot of problems when starting out and there was...
Read full review of Ubuntu Linux »
Anonymous User
Senior System Engineer at a computer software company
I have not needed to contact technical support.
Read full review of Ubuntu Linux »
Anonymous User
Informatico aziendale at a tech services company
Customer Service: I don't pay for a customer service, so I can't answer. Technical Support: I don't pay for a...
Read full review of Ubuntu Linux »
Anonymous User
Cloud Specialist at a tech services company
I have never contacted their support team.
Read full review of Ubuntu Linux »
Anonymous User
Director, CTO, Co-Founder at a tech services company
We have not required canonical support. There is a good online community for support issues which may arise and, as...
Read full review of Ubuntu Linux »
Anonymous User
Senior Developer at a tech services company
I used community support (and Google) for the issues I ran into and solved most within a short time.
Read full review of Ubuntu Linux »
Charles White Jr
Lead Desktop Support Technician at a healthcare company
I never had to reach out to tech support for anything. Usually, I can find what I need by Googling it and getting an...
Read full review of Ubuntu Linux »
Anonymous User
NOC Manager at a comms service provider
I have never had occasion to contact technical support.
Read full review of Ubuntu Linux »
Anonymous User
IT Manager at a tech services company
I never contacted customer support. Maybe in the future I will contact Ubuntu technical support. For now, when we...
Read full review of Ubuntu Linux »
Anonymous User
Computer Manager at a university
I've never used technical support in the past. I can't speak to how helpful or responsive they are.
Read full review of Ubuntu Linux »

Review 1 of 30

Bertin Fonge
Data Analyst and Developer at Bridge Labs
I haven't contacted the technical support team of GitHub CoPilot since if I face any stability-related issues with...
Read full review of GitHub CoPilot »
Sameer AHAMED
Senior Software Engineer at Huawei Technologies India
We haven't encountered an issue we couldn't fix ourselves or by using Stack Overflow or Google, so good community...
Read full review of GitHub »
Ahmad Iqbal
Full Stack Developer at Selteq
I have never needed to contact GitHub's support team. I have always found alternative solutions if I encountered any...
Read full review of GitHub »
Mallik-Kesavaraju
Independent Consultant at Selfemployed
The support team is knowledgeable and responsive.
Read full review of GitHub CoPilot »
Sanjeeb Pandey
DevOps Architect at a tech vendor
The technical support of the solution is good, and our company has used it for GitHub upgrades. We raised our tickets...
Read full review of GitHub »
Zishan Sayyed Yunus
Assistant manager at Interactive avenues
I haven't come across any issues because I don't use it as my real environment. I use it when necessary. Sometimes,...
Read full review of Codespaces »
ItzaBlanco
Software Engineer at Creditas
I never use the technical support of GitHub. I believe it's user-friendly but I've never needed to access it.
Read full review of GitHub »
PankajKumar12
Data Engineer at a media company
We have not needed to contact their support team frequently.
Read full review of GitHub »
HappyBhalla
Senior Software Developer at Gojek
The customer service and support are okay.
Read full review of GitHub CoPilot »
Anas-Khan
Senior DevOps Engineer at TPL
We do not have experience with customer service and support.
Read full review of npm »
Chinmay Banerjee
Advisor Adtech/Martech/API product/project Engineering at a financial services firm
I rate the technical support an eight and a half out of ten.
Read full review of GitHub »
Moses NYOTA
Senior Software and Cloud Engineer at Velocis Technologies LLC
I've never contacted tech support for GitHub. We have not come across issues. Some of the challenges we get, we can...
Read full review of GitHub »
Dimitris Iracleous
Lead Technical Instructor at Code.Hub
We use support from Microsoft's online documentation and resources. We don't need to contact human support.
Read full review of GitHub CoPilot »
Dilip Telang
Director, Talent Acquisition & Staffing at Conduent (formerly Xerox Services)
I’ve never used technical support in the past. I can’t speak to how helpful or responsive they would be.
Read full review of GitHub »
Dimitris Iracleous
Lead Technical Instructor at Code.Hub
I haven't contacted support yet since we can find documentation online.
Read full review of GitHub »
MuhammadAzhar Khan
Senior DevOps Engineer at Alibaba Group
I have not interacted with technical support for GitHub Actions. It might be because the free version does not...
Read full review of GitHub Actions »
Nor EL MALKI
Project Manager at Leyton & Associés, SAS
I have not used the support from GitHub.
Read full review of GitHub »
Sirinat-Paphatsirinatthi
Co-Founder at Cloud NC
The customer service and support is fine.
Read full review of GitHub Advanced Security »
Gautam Gupta
IT Director at Infosys
I have not contacted technical support.
Read full review of GitHub »
Daleep R
Chief Technology Officer at Teslon Technologies Pvt Ltd
We haven't required external technical support since our team is competent enough to manage on its own.
Read full review of GitHub Actions »
Anonymous User
Solutions Architect at a government
The technical support was very good.
Read full review of GitHub »
Prakash Ashtikar
Assistant General Manager at Air India Limited
The solution's technical support is good. The support is available in the form of emails from a location which is...
Read full review of GitHub Advanced Security »
Omark
Department Manager at a tech services company
I contacted technical support one time to open a ticket. However, I haven't needed to rely on it. Basically, I'm...
Read full review of GitHub »
SekarSadasivam
Senior Engineering Manager at a logistics company
I have not heavily relied on GitHub support because most issues can be resolved with available open forums. However,...
Read full review of GitHub Code Scanning »
Anonymous User
Staff Engineer at a wireless company
The customer service for this solution is not great. The team either takes a long time to respond or doesn't respond...
Read full review of GitHub »
Massimo Picco
Managing Director at Enigen Italia
We have never needed to contact technical support. Any problems that we have had, we have always been able to solve....
Read full review of GitHub »
Anonymous User
Technical Program Manager at a healthcare company
We have engaged with the support team for feature requests, particularly in terms of porting, and have found the...
Read full review of GitHub CoPilot »
Gustavo Lugo
Chief Solutions Officer at CleverIT B.V.
They were very helpful.
Read full review of GitHub »
MOHD ZAID WAQIYUDDINMOHD ZULKIFLI
Analytics Solution Manager at Credence Tech
We haven't needed much regarding GitHub Actions support. Recently since we started using AI Chat GPT for GitHub...
Read full review of GitHub Actions »
Anonymous User
DevOps Lead at a computer software company
We refer to the Microsoft documentation in case of technical issues.
Read full review of GitHub Advanced Security »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.