Compare Canonical vs GitHub

Canonical

Based on 145 reviews.

GitHub

Based on 164 reviews.

Sample Customers

Canonical Bazaar

Drizzle, Bugzilla, Mailman

GitHub

Dominion Enterprises, NASA, Braintree, SAP, CyberAgent

Popular Solutions

32 reviews

1 reviews

0 reviews

37 reviews

27 reviews

21 reviews

Top Industries

Computer Software Company

13%

University

10%

Insurance Company

Manufacturing Company

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at Sicredi
We are implementing Vicarious, a vulnerability management tool, and have integrations with Kubernetes using APIs....
Read full review of Anbox Cloud »
David Stevenson
Manging Director at Winworth UK
I use Ubuntu Linux ( /products/ubuntu-linux-reviews ) to send text messages and error logs from a server. I employ it...
Read full review of Ubuntu Linux »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 3

TarunRevalla
Software Engineer at a tech vendor
I use GitHub Copilot for various tasks, and its usage varies depending on the case and sometimes on the task itself....
Read full review of GitHub CoPilot »
Sabna Sainudeen
Director, Application Security at Carlsberg
I use GitHub Advanced Security for source code analysis and code scanning. It is integrated within my development...
Read full review of GitHub Advanced Security »
Pervez Roy
Solutions Architect at Small Systems LTD
We use GitHub for code repository alongside Bitbucket.
Read full review of GitHub »
Yshay Yaacobi
Co-Founder & Chief Technology Officer at Livecycle
We use Codespaces as a remote working environment as it provides a consistent working environment and compatibility...
Read full review of Codespaces »
Pratyay Banerjee
Senior Cloud Engineer - AWS at Bytedance
I am using GitHub Actions for continuous integration and continuous deployment, specifically deploying to Kubernetes...
Read full review of GitHub Actions »

Review 1 of 5

Customer Service

Kevin Honde
Data Solution Architect at Econet Wireless Zimbabwe
We have not had any technical support issues.
Read full review of Ubuntu Linux »
ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at Sicredi
We have an excellent experience with support from Canonical. They provide great support, and our experience with the...
Read full review of Anbox Cloud »
Syed Masood
Web Developer at doodleblue
Ubuntu has some community over the internet. There is an Ask Ubuntu community online. Whenever I have some problems,...
Read full review of Ubuntu Linux »
Viktor Dolyna
DevOps Engineer at Integrity
I do not have experience with technical support.
Read full review of Ubuntu Linux »
SAMUELMWANGI
Director at Calidad Systems Limited
There is a wide range of community support available online for any issues you might have. I have had an excellent...
Read full review of Ubuntu Linux »
Mariusz Czarnecki
CEO at SoniqSoft JRMM sp. z o.o. s.k.
I have never used their support. I am technical support.
Read full review of Ubuntu Linux »
Thong Nguyen
Bachelor of Engineering at Vaasan ammattikorkeakoulu VAMK University of Applied Sciences
I utilize community resources and ChatGPT ( /products/chatgpt-reviews ) for support. The community around Ubuntu...
Read full review of Ubuntu Linux »
Anonymous User
IT Manager at a retailer
Customer Service: Not applicable. Technical Support: Not applicable.
Read full review of Ubuntu Linux »
Anonymous User
Senior Engineer at a tech services company
I've never contacted technical support. I just use the solution for personal tasks. I haven't had any issues that...
Read full review of Ubuntu Linux »
Mac Wang
Project Manager at Realnux
I don't know of any free technical support that is available. We get support from the knowledge base or from the...
Read full review of Ubuntu Linux »
Anonymous User
Cloud Specialist at a tech services company
I have never contacted their support team.
Read full review of Ubuntu Linux »
Anonymous User
IT Specialist at a tech services company
I don't have any experience with technical support. I have experience with Linux, so I am okay.
Read full review of Ubuntu Linux »
Anonymous User
Senior Product Manager at a tech services company
We never really contact technical support. Typically, if we face issues, we try to handle it in house by ourselves....
Read full review of Ubuntu Linux »
Anonymous User
Vice President SOC Monitoring at a financial services firm
I never needed support for Ubuntu.
Read full review of Ubuntu Linux »
Anonymous User
Center Head - Goa Regional Delivery Center. at a tech services company
I have not had much contact with technical support, not recently at any rate. I now work as an architect and don't...
Read full review of Ubuntu Linux »
Anonymous User
Associate System Administrator at a comms service provider
Customer Service: I have not used customer service. Technical Support: I have not used technical support.
Read full review of Ubuntu Linux »
Anonymous User
Human Resources Manager at a outsourcing company
We have support, but only use it on rare occasions. They respond well to customer care. When we raise a ticket with...
Read full review of Ubuntu Linux »
Anonymous User
Co-Founder at a tech services company
I have never contacted technical support, but I probably will in the future. They offer very good services.
Read full review of Ubuntu Linux »
Anonymous User
Senior Developer at a tech services company
I used community support (and Google) for the issues I ran into and solved most within a short time.
Read full review of Ubuntu Linux »
Charles White Jr
Lead Desktop Support Technician at a healthcare company
I never had to reach out to tech support for anything. Usually, I can find what I need by Googling it and getting an...
Read full review of Ubuntu Linux »
Anonymous User
Director, CTO, Co-Founder at a tech services company
We have not required canonical support. There is a good online community for support issues which may arise and, as...
Read full review of Ubuntu Linux »
Anonymous User
Director Lean Infrastructure at a tech services company
We haven't had any need to contact technical support.
Read full review of Ubuntu Linux »
Anonymous User
Lead Linux Administrator at a financial services firm
Ubuntu has a lot of resources, either online or books, and there's a huge community that helps users to get through...
Read full review of Ubuntu Linux »
Bejoy R
Unix Admin at a energy/utilities company
I have never contacted technical support.
Read full review of Ubuntu Linux »
JohanWiklund
System Administrator at Maxar Technologies
We don't have any paid support. We use open-source knowledge bases or forums. We're used to that, so that works fine...
Read full review of Ubuntu Linux »
Anonymous User
Independent Analyst and Advisory Consultant at Server StorageIO - www.storageio.com
N/A, relied on various forums and Ceph site (looked at Red Hat site info, however, found ceph and other sites more...
Read full review of Ubuntu Linux »
ManishK
Director at SafeSquid Labs
It is not very difficult for us to find support for Ubuntu Linux by ourselves since we have already been using it for...
Read full review of Ubuntu Linux »
Anonymous User
Founder and CEO at a tech services company
I didn´t have to ask for technical support. Their documentation solved my problems.
Read full review of Ubuntu Linux »
Anonymous User
Solution Architect / Head of DevOps Engineer at a tech services company
We don't really deal with technical support per see. It's a free-to-use open-source solution. The way it works is it...
Read full review of Ubuntu Linux »
Anonymous User
Informatico aziendale at a tech services company
Customer Service: I don't pay for a customer service, so I can't answer. Technical Support: I don't pay for a...
Read full review of Ubuntu Linux »

Review 1 of 30

Yshay Yaacobi
Co-Founder & Chief Technology Officer at Livecycle
I haven't needed to contact technical support, so I don't have experience with their service.
Read full review of Codespaces »
Mark Bogard
Full Stack Developer | Electrical Estimator | Devops Professional at SOFTAC Systems Ltd
I have never had to contact the GitHub support team. Therefore, I cannot comment on their customer service.
Read full review of GitHub »
Ivaylo Ivanov
Engineer at a recreational facilities/services company
I have not utilized GitHub Actions' technical support, as most issues can be solved with available resources online.
Read full review of GitHub Actions »
Dimitris Iracleous
Lead Technical Instructor at Code.Hub
We use support from Microsoft's online documentation and resources. We don't need to contact human support.
Read full review of GitHub CoPilot »
Nandini Rao
Senior Engineer at Innominds
I have not contacted the technical support of NPM.
Read full review of npm »
VishalSharma5
Senior Cloud Architect at a tech services company
The community support for GitHub is good enough. However, the official support from GitHub itself is not the best.
Read full review of GitHub »
Jai_Prakash
Senior Manager IT at OakNorth Bank
The solution’s technical support is very good.
Read full review of GitHub »
Vishal Karanjkar
Site Head - IOT NW Products & Solutions at Itron, Inc.
I have not contacted technical support to need to contact support.
Read full review of GitHub »
Moses NYOTA
Senior Software and Cloud Engineer at Velocis Technologies LLC
I've never contacted tech support for GitHub. We have not come across issues. Some of the challenges we get, we can...
Read full review of GitHub »
CirveshDaga
Enterprise Architect at Tech Mahindra
I have not used the support from GitHub.
Read full review of GitHub »
CJ Aulisa
Contact Center Consultant at okiBoe Group
I haven't encountered any issues. When I do, I just call our IT group. I haven't had any problems with it, unlike...
Read full review of GitHub CoPilot »
Haresh Ghatala
Senior Lead Mobile App Developer at a financial services firm
The support is average; they can be inconsistent and it would be good if they were more responsive.
Read full review of GitHub »
TarunRevalla
Software Engineer at a tech vendor
GitHub's forum support and community are excellent. With a large user base, it covers a wide range of questions, from...
Read full review of GitHub CoPilot »
AndreyRogov
CEO at Konus
The technical support for this solution is good.
Read full review of GitHub »
Anas-Khan
Senior DevOps Engineer at TPL
We do not have experience with customer service and support.
Read full review of npm »
Ahmad Iqbal
Full Stack Developer at Selteq
I have never needed to contact GitHub's support team. I have always found alternative solutions if I encountered any...
Read full review of GitHub »
Chinmay Banerjee
Advisor Adtech/Martech/API product/project Engineering at a financial services firm
I rate the technical support an eight and a half out of ten.
Read full review of GitHub »
Michael Barlow
Chief Web Application Architect at Dbitpro, llc
The support is very good. We make use of Slack for communication and we have dedicated technical support for GitHub...
Read full review of GitHub »
Anonymous User
Technical Program Manager at a healthcare company
We have engaged with the support team for feature requests, particularly in terms of porting, and have found the...
Read full review of GitHub CoPilot »
Bao Khuu
Manager at Edge-works
I have not contacted customer support because I haven't had issues with GitHub Actions.
Read full review of GitHub Actions »
Sai Nyayapathi
Associate Test Engineer at OSI Consulting, Inc.
We've never contacted GitHub support. If we have a technical issue, I'll usually search for answers online. It's the...
Read full review of GitHub »
JOSE AVALOS AQUINO
Account Manager at a media company
I rate the technical support a nine out of ten.
Read full review of GitHub CoPilot »
Gautam Gupta
IT Director at Infosys
I have not contacted technical support.
Read full review of GitHub »
Anonymous User
it specialist at a tech services company
Technical support is good but it can be improved.
Read full review of GitHub Actions »
Alireza Nikseresht
CEO at Shiraz University
We have not used technical support because GitHub has a large community of users, so if there is an issue, we can...
Read full review of GitHub »
Prakash Ashtikar
Assistant General Manager at Air India Limited
The solution's technical support is good. The support is available in the form of emails from a location which is...
Read full review of GitHub Advanced Security »
Hakim MOSTEFAOUI
CEO at Aviscen
I do not have experience contacting technical support, so I cannot provide feedback on this aspect.
Read full review of GitHub CoPilot »
Letarik Terefe
Information Technology Division Director at Ethiopian Roads Administration
Technical support is excellent on a scale of one to ten I give technical support a ten.
Read full review of GitHub »
Sandeep Gopi
Cloud Solution Architect at Microsoft
Any issues have been resolved by our own team, but I can say that Microsoft customer support is usually satisfactory.
Read full review of GitHub »
Priscila Elias
Software Test Automation Engineer at a manufacturing company
We have not needed to contact customer service. All the information we have needed has been available on the web.
Read full review of GitHub »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.