Compare Canonical vs GitHub

Canonical

Based on 152 reviews.

GitHub

Based on 175 reviews.

Sample Customers

Canonical Bazaar

Drizzle, Bugzilla, Mailman

GitHub

Dominion Enterprises, NASA, Braintree, SAP, CyberAgent

Popular Solutions

35 reviews

1 reviews

0 reviews

37 reviews

28 reviews

21 reviews

Top Industries

Computer Software Company

12%

Insurance Company

11%

University

Comms Service Provider

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at Sicredi
We are implementing Vicarious, a vulnerability management tool, and have integrations with Kubernetes using APIs....
Read full review of Anbox Cloud »
Kadir Kokcu
Owner at a computer software company
I use Ubuntu Linux for application servers in my daily operations. I run web applications on Ubuntu Linux. For...
Read full review of Ubuntu Linux »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 3

Sabna Sainudeen
Director, Application Security at Carlsberg
I use GitHub Advanced Security for source code analysis and code scanning. It is integrated within my development...
Read full review of GitHub Advanced Security »
Zishan Sayyed Yunus
Assistant manager at Interactive avenues
Majorly, I use Codespaces for deployment purposes, validating my codes, and building Docker containers and exporting...
Read full review of Codespaces »
Kamalanadha Reddy
Senior DevOps Engineer at Simplify3x Software Private Limited
My primary use case involves working with GitHub for code management. I have extensive experience using it for...
Read full review of GitHub »
AbhishekKumar20
Software Development Manager at Amazon
Primarily, I am using GitHub itself. I use So mostly when we write the code itself, with unit tests that we write. In...
Read full review of GitHub Code Scanning »
BhavneetKaur
Vice President of Products at C5i
My usual use cases for GitHub CoPilot include creating simple system architectures and getting input on using AI for...
Read full review of GitHub CoPilot »

Review 1 of 5

Customer Service

Viktor Dolyna
DevOps Engineer at Integrity
We don't need the support. We can easily find answers on the internet.
Read full review of Ubuntu Linux »
SAMUELMWANGI
Director at Calidad Systems Limited
There is a wide range of community support available online for any issues you might have. I have had an excellent...
Read full review of Ubuntu Linux »
Danie Joubert
Managing Director at ProQuanta
The support has been good overall. We haven't needed it often, only raising a few support tickets in two years, and...
Read full review of Ubuntu Linux »
Syed Masood
Web Developer at doodleblue
Ubuntu has some community over the internet. There is an Ask Ubuntu community online. Whenever I have some problems,...
Read full review of Ubuntu Linux »
David-Henderson
Cyber security consultant at ASSOCIATION FOR COMPUTING MACHINERY
I have never used technical support yet.
Read full review of Ubuntu Linux »
Anonymous User
Director, EPS at a healthcare company
I have never used their support.
Read full review of Ubuntu Linux »
Anonymous User
Director Lean Infrastructure at a tech services company
We haven't had any need to contact technical support.
Read full review of Ubuntu Linux »
abhinav singh
Security Expert at a financial services firm
We have never used technical support.
Read full review of Ubuntu Linux »
Anonymous User
Vice President SOC Monitoring at a financial services firm
I never needed support for Ubuntu.
Read full review of Ubuntu Linux »
Charles White Jr
Lead Desktop Support Technician at a healthcare company
I never had to reach out to tech support for anything. Usually, I can find what I need by Googling it and getting an...
Read full review of Ubuntu Linux »
Anonymous User
Associate System Administrator at a comms service provider
Customer Service: I have not used customer service. Technical Support: I have not used technical support.
Read full review of Ubuntu Linux »
Somchai Quint
Owner at a tech services company
I have never used the technical support.
Read full review of Ubuntu Linux »
Augusta Marbenny
MIS Specialist at a agriculture
Our engineers have received all the commands for the command prompt they needed by using the online support you can...
Read full review of Ubuntu Linux »
Anonymous User
Senior System Administrator at a financial services firm
We don't pay for technical support so we can't use it in Turkey.
Read full review of Ubuntu Linux »
Anonymous User
Director, CTO, Co-Founder at a tech services company
We have not required canonical support. There is a good online community for support issues which may arise and, as...
Read full review of Ubuntu Linux »
Florent ADODO
IT Assistant at Hotel 2 Fevrier
The technical support has been very responsive. Additionally, they have forums and chats as alternatives.
Read full review of Ubuntu Linux »
Mohamed Anees
Lead DevOps Engineer at Etisalat
We haven't contacted technical support recently, but I think we did in the beginning. It was good.
Read full review of Ubuntu Linux »
Mohammad Rosli Sukri
manager at SSDU Innovations
For technical support, I would give it an eight out of ten because I don't really need to rely on their technical...
Read full review of Ubuntu Linux »
Anonymous User
IT Administrator at a university
How would you rate their customer service or the technical support with Ubuntu Linux? Have you ever used it? There is...
Read full review of Ubuntu Linux »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
There is a large community online.
Read full review of Ubuntu Linux »
Anonymous User
Works at a real estate/law firm
We have not contacted technical support.
Read full review of Ubuntu Linux »
JohanWiklund
System Administrator at Maxar Technologies
We don't have any paid support. We use open-source knowledge bases or forums. We're used to that, so that works fine...
Read full review of Ubuntu Linux »
ErkanVarol
IT manager at Koleksiyon
I have never interacted with the solution's technical support.
Read full review of Ubuntu Linux »
Anonymous User
Senior Engineer at a tech services company
I've never contacted technical support. I just use the solution for personal tasks. I haven't had any issues that...
Read full review of Ubuntu Linux »
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
I haven't used Ubuntu's support up until now. In most situations, my colleagues and I can resolve problems based on...
Read full review of Ubuntu Linux »
ImanDarabi
CTO at GreenWeb
As we are in Iran and because of sanctions, we don't have a support opportunity. So we try to use it to learn what we...
Read full review of Ubuntu Linux »
Anonymous User
Assistant Researcher at CNRS
The support available for Ubuntu is okay.
Read full review of Ubuntu Linux »
Anonymous User
Head, Information Systems and Technology at a tech services company
Because the version we are running is the community version, we are on our own. We rely on information available in...
Read full review of Ubuntu Linux »
Anonymous User
Center Head - Goa Regional Delivery Center. at a tech services company
I have not had much contact with technical support, not recently at any rate. I now work as an architect and don't...
Read full review of Ubuntu Linux »
hugodpereira
Computer engineering student at a educational organization
There is a large open-sourced community that is helpful. I had a lot of problems when starting out and there was...
Read full review of Ubuntu Linux »

Review 1 of 30

Haresh Ghatala
Senior Lead Mobile App Developer at a financial services firm
The support is average; they can be inconsistent and it would be good if they were more responsive.
Read full review of GitHub »
Athmabhuthi H
Managing Consultant at Wipro Limited
I haven't interacted with the support team because things are working well and we've never had issues with the platform.
Read full review of GitHub »
MohamedMostafa1
Chief Software Engineer at Valeo
The support team provides ample support.
Read full review of GitHub Actions »
Kamalanadha Reddy
Senior DevOps Engineer at Simplify3x Software Private Limited
The technical support from GitHub is generally good, and they communicate effectively. However, they could not assist...
Read full review of GitHub »
Zishan Sayyed Yunus
Assistant manager at Interactive avenues
I haven't come across any issues because I don't use it as my real environment. I use it when necessary. Sometimes,...
Read full review of Codespaces »
Chinmay Banerjee
Advisor Adtech/Martech/API product/project Engineering at a financial services firm
I rate the technical support an eight and a half out of ten.
Read full review of GitHub »
VijayKumar27
Software Engineer at The American College
Technical support for GitHub is available.
Read full review of GitHub CoPilot »
Ankit Kondal
Assistant Manager Cloud DevOps at BlackBox IP Corporation
We have not needed to raise any questions with GitHub technical support, suggesting that the system has been...
Read full review of GitHub Actions »
Jagadeeswara Reddy
Senior Solutions Architect at a computer software company
GitHub Copilot's support could improve by having a community and more detailed onboarding to encourage users to adopt...
Read full review of GitHub CoPilot »
Dimitris Iracleous
Lead Technical Instructor at Code.Hub
We use support from Microsoft's online documentation and resources. We don't need to contact human support.
Read full review of GitHub CoPilot »
Daniel Piessens
CEO at RevealRx LLC
I read the documentation, but we haven't had any need for tech support.
Read full review of GitHub »
Anuj-Kataria
QA Manager at Next Solutions
GitHub provides technical support, although I haven't had the need to consult them.
Read full review of GitHub »
Mahender Nirwan
Software developer at TAIGLE LLC
We haven't contacted the technical support team. There is plenty of documentation available. Also, some searching...
Read full review of GitHub Actions »
PankajKumar12
Data Engineer at a media company
We have not needed to contact their support team frequently.
Read full review of GitHub »
Samir Faruqui
Manager Digital Transformation at a manufacturing company
I have never had to contact technical support.
Read full review of GitHub »
Anonymous User
DevOps Lead at a computer software company
We refer to the Microsoft documentation in case of technical issues.
Read full review of GitHub Advanced Security »
Anonymous User
Works at a pharma/biotech company
Our technical support experience has been quite good in terms of response and expertise.
Read full review of GitHub »
Anonymous User
Staff Engineer at a wireless company
The customer service for this solution is not great. The team either takes a long time to respond or doesn't respond...
Read full review of GitHub »
Prakash Ashtikar
Assistant General Manager at Air India Limited
The solution's technical support is good. The support is available in the form of emails from a location which is...
Read full review of GitHub Advanced Security »
Subramanian Kuthalingam
CTO at Cantier Inc
We didn't have to contact them because it is very user-friendly and easy to use. For any help, you can go to the...
Read full review of GitHub »
AlexandruVasile
DevOps Engineer at Alm Brand
I would rate GitHub's technical support as a nine out of ten. It would be nice if they could reply quicker, but I...
Read full review of GitHub Advanced Security »
Anonymous User
Technical Writer at a manufacturing company
We never had any questions that needed escalation to GitHub technical support.
Read full review of Codespaces »
Omark
Department Manager at a tech services company
I contacted technical support one time to open a ticket. However, I haven't needed to rely on it. Basically, I'm...
Read full review of GitHub »
Anonymous User
Technical Program Manager at a healthcare company
We extensively collaborate with their professional services team for assistance. Our interactions have included...
Read full review of GitHub Advanced Security »
Massimo Picco
Managing Director at Enigen Italia
We have never needed to contact technical support. Any problems that we have had, we have always been able to solve....
Read full review of GitHub »
MOHD ZAID WAQIYUDDINMOHD ZULKIFLI
Analytics Solution Manager at Credence Tech
We haven't needed much regarding GitHub Actions support. Recently since we started using AI Chat GPT for GitHub...
Read full review of GitHub Actions »
Mary Kambo
Penetration tester at KNBS (Kenya National Bureau of Statistics)
Technical support could be better. You quickly realize that most of the time, it is other users that are offering new...
Read full review of GitHub »
Sai Nyayapathi
Associate Test Engineer at OSI Consulting, Inc.
We've never contacted GitHub support. If we have a technical issue, I'll usually search for answers online. It's the...
Read full review of GitHub »
Archana Sivaraj
Delivery Head at Newt
I would rate customer service a seven on a scale from 1 to 10. The reason it's not a 10 out of 10 is that there is no...
Read full review of GitHub Advanced Security »
Daleep R
Chief Technology Officer at Teslon Technologies Pvt Ltd
We haven't required external technical support since our team is competent enough to manage on its own.
Read full review of GitHub Actions »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.