Compare Bright vs PortSwigger

Bright

PortSwigger

Based on 63 reviews.

Sample Customers

Bright

Britannica, Shufersal, Qualitest, PremFina, playtech, Phoenix

PortSwigger Burp Suite Professional

Google, Amazon, NASA, FedEx, P&G, Salesforce

PortSwigger Burp Suite Enterprise Edition

Nasa, Disney, Dow Jones, Iberia Bank, IBM, Ernest and Young, Apple, Ryanair, Thyssenkrupp, Delivery Hero

Popular Solutions

PortSwigger Burp Suite Professional

24 reviews

PortSwigger Burp Suite Enterprise Edition

5 reviews

Top Industries

No Data Available

Comms Service Provider

23%

Computer Software Company

14%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Mustufa Bhavnagarwala
CyberRisk Solution Advisor at a consultancy
I use PortSwigger Burp Suite Enterprise Edition in my company to do the vulnerability assessment manually and test...
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Sonali Gedam
Qulity Engineer at Lloyds Banking Group PLC
We use PortSwigger Burp Suite to scan our internal banking journey. Where we have customer-based applications in the...
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Review 1 of 2

Customer Service

No Data Available

Prasenjit Roy
Sr. Cloud Solution Architect - SAP on Azure at Accenture
Technical support is very good.
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Mouli Siramdasu
Associate Consultant at ATOS
Technical support was excellent. They were very fast. They also offered good documentation which was very helpful to...
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Mustufa Bhavnagarwala
CyberRisk Solution Advisor at a consultancy
I have never contacted the solution's technical support team for any help.
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SANGAM GOEL
Chief Executive Officer at GS2 CYBER SECURITY
We've never escalated any issues to technical support. I've never directly dealt with them.
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Anuradha.Kapoor Kapoor
Head - Quality Control at Net Solutions
The support is not very quick in answering, but they do answer. So, I would like them to be faster.
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VinothKumar5
Senior Consultant at Hexaware Technologies Limited
PortSwigger has something called Academy where you can go to learn about many things related to security testing.
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Anonymous User
Lead Security Architect at a comms service provider
We've never interacted with tech support. That's mostly due to the fact that there is already a lot of material that...
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Saminda Jayawardene
Compliance Manager at a tech services company
We haven't had any reason yet to contact technical support. Aside from support, they should hold consistent webinars...
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Nirosh Anda
Chief Info Sec Engineer at Sri Lanka CERT
The technical support is all right. This said, we have requested support on a couple of occasions, specifically one...
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Rahul Singh Patel
Cyber security Lead at PCS
Technical support is good.
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Anonymous User
IT Security Analyst at a tech services company
I haven't yet used their technical support.
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Anonymous User
Director at a consultancy
I haven't needed to contact their technical support.
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Anonymous User
Cyber Security Specialist at a university
We can easily reach out to PortSwigger Burp Suite Professional support by phone, email, chat option, and a ticketing...
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Anonymous User
Senior Information Security Analyst at a tech services company
Apologies. Never Tried.
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Anonymous User
Cyber Security Analyst at a tech services company
We've got very good support from their team.
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Anonymous User
Senior Security Engineer at a insurance company
We have used technical support three times, and each time received an email within twenty-four hours. They first try...
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Pierre Lend
Cyber Security Consultant at Accenture
All resources on PortSwigger are online, whether on their website or forums. Whenever we encountered any issue, we...
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Manikantha Nagireddy
Security Tester at Ray Business Technologies Private Limited
The solution is implemented through a third-party team.
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Nagaraj Sheshachalam
Lead Cyber Security engineer at a manufacturing company
Technical support is not so easy to get a hold of. We had to learn most of the things through the documentation....
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Rahul Patel
Cyber security Lead at a manufacturing company
Technical support gave me a few options to speed up the scanning process, but it still took three or four days. I...
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Shrey Sethi
Penetration Tester at a tech services company
The documentation is very good, so I have never needed to contact technical support.
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SivaPrakash
Senior Test Engineer II at a financial services firm
PortSwigger Burp's technical support is all right. The issues are resolved very quickly so we don't have to wait for...
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Anonymous User
Cyber Security Engineer at a transportation company
The support for the Enterprise solution isn't the best (I'd rate it as three out of five), but the Professional...
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Anonymous User
Senior Security Consultant at a tech services company
Customer Service: It's excellent. Technical Support: It's very good.
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Vijayanathan Naganathan
Director - Head of Delivery Services at Ticking Minds Technology Solutions Pvt Ltd
I found technical support to be quite responsive. I usually get an email response within three or four hours which is...
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Anonymous User
Works
We have not needed to contact technical support, although there is a very big community of users.
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Anonymous User
IT Auditor & Compliance Officer at a tech vendor
I would rate their technical support a five out of five.
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Anonymous User
AVP - Software Quality Assurance at a tech services company
We haven't had to contact technical support.
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Anonymous User
IT Manager at a manufacturing company
The technical support team is very good. They are quick at responding and they help us to resolve issues within the...
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Anonymous User
Lead Software Architect at a tech services company
I have not contacted technical support. We have not experienced any issues where we couldn't resolve them using our...
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.