Compare BAE Systems vs CrowdStrike

BAE Systems

CrowdStrike

Based on 286 reviews.

Sample Customers

BAE Systems Managed Detection & Response

University of Strathclyde, RAF

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Popular Solutions

CrowdStrike Falcon

18 reviews

CrowdStrike Falcon Complete MDR

5 reviews

CrowdStrike Falcon Cloud Security

13 reviews

Top Industries

Financial Services Firm

25%

Construction Company

18%

Comms Service Provider

10%

Manufacturing Company

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
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HectorRios
IT COMMUNICATIONS AND NETWORKS at Américas BPS
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use...
Read full review of CrowdStrike Observability »
Oluwajuwon Olorunlona
Cyber Security Engineer at eprocessconsulting
I primarily use CrowdStrike, along with some other solutions. I have been using Falcon LogScale for approximately a...
Read full review of Falcon LogScale »
Sachin Bode
IT Manager at IFB Industries Ltd
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing...
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Waleed Omar
Information Security Specialist at Arab Open University
We are using CrowdStrike multiple modules within CrowdStrike. We are using CrowdStrike as an EDR, as an asset...
Read full review of CrowdStrike Falcon Exposure Management »

Review 1 of 5

Customer Service

No Data Available

Dan Brunnquell
Director Of Information Technology at a financial services firm
Trying to get somebody on the phone might not always be the easiest thing, but they usually respond in a fairly...
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Rodrigo Censi
Technical Support Analyst at a computer software company
With the support of the CrowdStrike team, I rate them a ten out of ten. I don't have any problems with support....
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Niranjan N
Sr Analyst at ATOS
I rate CrowdStrike support 10 out of 10. They respond quickly and don't take much time to resolve all our issues.
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Sri Ram Gude
Cyber Security Analyst at a tech vendor
The technical support live chat can experience long wait times. Submitting a ticket may result in a quicker response.
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Park Armstrong
Chief Technical and Solution Architect at Vertigo Inc.
CrowdStrike Falcon needs to better its SE sales engineer team. The people didn't fully understand all the different...
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Omkar Kesarkar
Manager II at ICICI Prudential Life Insurance Company Ltd
The solution's technical support is not good. I rate the technical support a four to five out of ten.
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Ajit_Singh
AVP IT & Communication at Proactive Construction Pvt. Ltd at Proactive data systems
Our distributors provide excellent technical support, and we have experts in our systems. Generally, we don't require...
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Mahmoud_Yassin
CTSO at Cyb3r
Customer service and support vary based on the level of service. Premium support is excellent, but standard support...
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Krishna .R
Cyber Security Regional Head at a computer software company
If customers want technical support, they need to subscribe to a special service that they need to pay for. When it...
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Dan Brunnquell
Director Of Information Technology at a financial services firm
I don't have to talk to their technical support often. When I need help, I contact them by email. Sometimes it takes...
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KajeevanRajanayagam
Cyber Security Manager at a healthcare company
My team has interacted with tech support and I believe the issues were resolved in a timely manner.
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Anonymous User
Chief Security Officer at a financial services firm
We've raised support tickets such as the request for rapid deployment capabilities. However, we only received...
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Anonymous User
Technical Architect at a consultancy
There has not been any contact with technical support or community support. I have been able to do what I needed...
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Jim McCartney
Information Security Analyst at a insurance company
The technical support has been pretty good. They are usually very responsive. We haven't had to escalate anything....
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VikasNaik
CEO at URS LLP
We are not satisfied because they respond with delays. They consistently fail to reply on time and frequently change...
Read full review of CrowdStrike Falcon Exposure Management »
MaheshVarma
Assistant Vice President at a financial services firm
Technical support was fantastic, however, frankly speaking, we barely had a chance to get in touch with the technical...
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Edward-Walton
Security Principal at Trifecta Cloud Security Solutions
There are two numbers to reach out to the technical support team. Considering the time taken to reach out to them...
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Anonymous User
Chief Technology Officer at a manufacturing company
The technical support is good. We have not had any issues with them.
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Anonymous User
Especialista em SeguranÃ§a da InformaÃ§Ã£o - DFIR at a financial services firm
I have not contacted support. However, I do not have any bad reports about their performance.
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Anonymous User
Senior security consultant at a computer software company
The first level of support is with us. If I'm not able to solve an issue, then I'll raise a case to Falcon with the...
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Jorge Pizarro
Senior Engineer at Neosecure
We have contacted the support from CrowdStrike Falcon and it is very good.
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Kayla Rochester Clarke
ICT Director at The Ministry of Justice
When we recently got the licenses, we were told to do something. When we observed that we didn't want to transfer...
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WanderMenezes
Senior Principal Security Manager at a consultancy
The technical support for this solution is not very good, and issues will not be picked up unless the ticket raised...
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Anonymous User
Manager of infrastructure support at Fenix Innovations
I would rate their support a five out of ten because they do not respond. We have taken premium support with them. If...
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Kunal Gupta
Security Engineer at a tech services company
The support portal of CrowdStrike is active and helpful if needed.
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Ayieko Margaret
Pre-Sales Engineer at EliteVAD
We just went through training and were able to do most things ourselves. We haven't needed technical support.
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Mahesh Haba
DGM IT at Union Bank of Colombo
We have only required our local support, they have been sufficient for our needs.
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Anonymous User
Senior Cyber Security Analyst
The technical support is pretty good. They're trained in their product and they have a system in place where if the...
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Anonymous User
Sr Network Administrator at a construction company
We haven't needed to contact support yet.
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Carol Kettlety
IT Network Infrastructure Manager at HENSOLDT
The technical support is good and they provide prompt responses to all of our questions.
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.