Compare BAE Systems vs CrowdStrike

BAE Systems

CrowdStrike

Based on 287 reviews.

Sample Customers

BAE Systems Managed Detection & Response

University of Strathclyde, RAF

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Popular Solutions

CrowdStrike Falcon

25 reviews

CrowdStrike Falcon Complete MDR

5 reviews

CrowdStrike Falcon Cloud Security

16 reviews

Top Industries

Financial Services Firm

27%

Construction Company

17%

Comms Service Provider

Manufacturing Company

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
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HectorRios
IT COMMUNICATIONS AND NETWORKS at Américas BPS
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use...
Read full review of CrowdStrike Observability »
Oluwajuwon Olorunlona
Cyber Security Engineer at eprocessconsulting
I primarily use CrowdStrike, along with some other solutions. I have been using Falcon LogScale for approximately a...
Read full review of Falcon LogScale »
Sachin Bode
IT Manager at IFB Industries Ltd
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing...
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Waleed Omar
Information Security Specialist at Arab Open University
We are using CrowdStrike multiple modules within CrowdStrike. We are using CrowdStrike as an EDR, as an asset...
Read full review of CrowdStrike Falcon Exposure Management »

Review 1 of 5

Customer Service

No Data Available

Dipak M Gohil
IT Manager at Jord International Pty Ltd
Regarding customer support, our experience has been really positive as they are very quick to assist us. The customer...
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Mohammad Yassien
Cloud Engineer at Al-Khaleej Training and Education
CrowdStrike Falcon Complete offers faster technical support compared to Microsoft, which often has long response...
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Rodrigo Censi
Technical Support Analyst at a computer software company
With the support of the CrowdStrike team, I rate them a ten out of ten. I don't have any problems with support....
Read full review of CrowdStrike Falcon Complete MDR »
Renju Varghese
General Manager at a computer software company
I have found customer support to be fairly good but it could be quicker.
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JulienGuimelli
Consultant cybersécurité et gouvernance at Groupe AGPM
I haven't contacted support yet.
Read full review of CrowdStrike Falcon Cloud Security »
David Fartouk
CTO at Trust-IT Solutions
We use the documentation, official guides, and manuals provided by CrowdStrike for Falcon LogScale. The information...
Read full review of Falcon LogScale »
Sandesh Dumbre
Senior Information Security Engineer at a tech services company
I'm absolutely satisfied with CrowdStrike's support. They have a robust support team that is always there to help.
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Otis Brinson
Principal at GoTo Foods
I would say the tool's customer service has been able to respond and give us the answers that we needed. I rate the...
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Chintan-Vyas
Associate Director at a financial services firm
Technical support is average. We are not seeing any extraordinary service and not many issues also. It's average, it...
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AJITHH G
Solution Engineer at AppSmart
We have not had any issues with technical support. Much of what we use is online documentation.
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PankajKumar24
IT Manager at Gigabit Technologies Pvt Ltd
The CrowdStrike support is not good; the support team does not come remotely, and we repeatedly ask them to collect...
Read full review of CrowdStrike Falcon Sandbox »
Anonymous User
Chief Information Security Officer at a construction company
They were very fast in responding. If you have a technical question, it only takes a couple of hours before they...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
System Engineer at a tech consulting company
Technical support response times are contingent upon the severity level of the issue. However, we ensure prompt...
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MTHULISI-KUMALO
Junior Security Engineer at Altron
I'm very happy with CrowdStrike's technical support.
Read full review of CrowdStrike Falcon »
Anonymous User
Information Technology Manager and ISMS Auditor at a consultancy
The technical support is excellent.
Read full review of CrowdStrike Falcon Complete MDR »
Thomas Zeulner
Chief Information Security Officer at a manufacturing company
We have been in touch with technical support for a few issues. They are quite good and the response is fast.
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BambangTrisilo
IT consultant at Asuransi Ramayana
Technical support from CrowdStrike Falcon is good because usually in Indonesia we have a partner, and if the partner...
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Anonymous User
Especialista em SeguranÃ§a da InformaÃ§Ã£o - DFIR at a financial services firm
I have not contacted support. However, I do not have any bad reports about their performance.
Read full review of CrowdStrike Falcon »
WanderMenezes
Senior Principal Security Manager at a consultancy
The technical support for this solution is not very good, and issues will not be picked up unless the ticket raised...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
IT Director at a computer software company
The technical support is good.
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Anonymous User
Cyber Security Engineer at a legal firm
They have been very on point and helpful. I have never had to ask them where they are. They are always following up...
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Anonymous User
President and CEO at a tech services company
The product works really well. We very rarely had to reach out to technical support. When we reached out to them,...
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Anonymous User
Global Data Protection/Privacy Manager, FIP, CIPP/E, CIPM, CISSP at a manufacturing company
I've never been in touch with technical support. A different team handles that aspect. I cannot speak to how helpful...
Read full review of CrowdStrike Falcon Complete MDR »
Parikshit Goutam
IT Manager at a consultancy
We can call the tech support, if needed. Then, they have a dedicated rep for us.
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Anonymous User
Senior Associate - IT at a financial services firm
Technical support for this solution is good.
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Anonymous User
Head Of Information Security (CISO) at a financial services firm
I had to contact support for some minor issues and they were able to help us out pretty well.
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Mahesh Haba
DGM IT at Union Bank of Colombo
We have only required our local support, they have been sufficient for our needs.
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Anonymous User
Head Of Infrastructure at a insurance company
Their customer support is good. I've always gotten the answers that I needed timely and with the content I needed.
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Anonymous User
Solutions Architect at a tech services company
They are very responsive. I'd definitely rate them a solid nine.
Read full review of CrowdStrike Falcon Cloud Security »
Jorge Pizarro
Senior Engineer at Neosecure
We have contacted the support from CrowdStrike Falcon and it is very good.
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.