Compare BAE Systems vs CrowdStrike

BAE Systems

CrowdStrike

Based on 273 reviews.

Sample Customers

BAE Systems Managed Detection & Response

University of Strathclyde, RAF

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Popular Solutions

CrowdStrike Falcon

49 reviews

CrowdStrike Falcon Complete MDR

17 reviews

CrowdStrike Falcon Cloud Security

28 reviews

Top Industries

Financial Services Firm

40%

Comms Service Provider

Manufacturing Company

Hospitality Company

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
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HectorRios
IT COMMUNICATIONS AND NETWORKS at a legal firm
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use...
Read full review of CrowdStrike Observability »
Waleed Omar
Information Security Specialist at a educational organization
We are protecting our endpoints, workstations, servers, and cloud workloads. This includes effective use of antivirus...
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Waleed Omar
Information Security Specialist at a educational organization
We are using CrowdStrike multiple modules within CrowdStrike. We are using CrowdStrike as an EDR, as an asset...
Read full review of CrowdStrike Falcon Exposure Management »
Muhammad Fahad
Assistant Director to ACIR at a government
There are several use cases for CrowdStrike Falcon Complete MDR. The main ones include 24/7 threat monitoring,...
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Review 1 of 5

Customer Service

No Data Available

ManelAlvarez
Technical engineer at a computer software company
The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM...
Read full review of CrowdStrike Observability »
Dan Brunnquell
Director Of Information Technology at a financial services firm
Trying to get somebody on the phone might not always be the easiest thing, but they usually respond in a fairly...
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Zuhair Hasan
Manager, Information Technology Security at a construction company
The service is fast and responsive, with tickets usually handled in less than 24 hours.
Read full review of CrowdStrike Falcon Sandbox »
Mahmoud_Yassin
CTSO at a tech services company
CrowdStrike customer service is very good, especially if you have tiered support like the world tier. They provide...
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Ali Minissi
Group IT Director - Technical Operations at a construction company
The technical support is responsive.
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Oleg Cherevko
Information security & IT technology Engineer at a computer software company
The technical support is very easy to reach and helpful; I would rate it as ten out of ten.
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Ajit_Singh
AVP IT & Communication at Proactive Construction Pvt. Ltd at a tech services company
Our distributors provide excellent technical support, and we have experts in our systems. Generally, we don't require...
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Waleed Omar
Information Security Specialist at a educational organization
CrowdStrike Falcon's technical support is good.
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Mahmoud Younes
CyberSecurity Architects at a tech services company
Regarding maintenance, the service is excellent; if we face any issues, we open a ticket with the CrowdStrike support...
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Omkar Kesarkar
Manager II at a insurance company
The solution's technical support is not good. I rate the technical support a four to five out of ten.
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Jawaria Abbas
Security Engineer at a computer software company
I would rate CrowdStrike's support team a three out of ten. Their support is unacceptable for us. We are doing some...
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Anonymous User
IT Operations Lead at a energy/utilities company
The support for CrowdStrike Falcon Complete is not good. They take a very long time to respond, it takes 24 to 28...
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Anonymous User
Security Engineer at a tech services company
We haven't had to use their technical support.
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Anonymous User
Solutions Architect at a university
I'm happy with CrowdStrike technical support. I rate CrowdStrike support 10 out of 10.
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Jorge Pizarro
Senior Engineer at a computer software company
We have contacted the support from CrowdStrike Falcon and it is very good.
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Brent Homan
Service at a paper AND forest products
The technical support so far has just been helping with the setup via the initial webinar. The technician was very...
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Anonymous User
Chief Information Security Officer at a hospitality company
We have been in touch with CrowdStrike technical support and they have been very supportive.
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Anonymous User
Developer at a manufacturing company
Falcon LogScale's customer support is great. I would describe my experience with their customer support as responsive...
Read full review of Falcon LogScale »
Anil Kishore
Lead Engg. Information Assurance at a computer software company
CrowdStrike support is good, but in some cases, it takes time to resolve on-premises solutions. I would rate the...
Read full review of Falcon LogScale »
NormanCyman
IT Security Analyst at a energy/utilities company
I have never used their standard technical support. I do everything through their unofficial Reddit support forum....
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Anonymous User
Analista de segurança de TI at a tech services company
The technical support is very good, it is perfect.
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David Leonard
Head Deputy Head of IT, Information Technology's Projects & Developments Center at a energy/utilities company
I rate CrowdStrike support nine out of 10. It's fantastic.
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Anonymous User
Global Data Protection/Privacy Manager, FIP, CIPP/E, CIPM, CISSP at a manufacturing company
I've never been in touch with technical support. A different team handles that aspect. I cannot speak to how helpful...
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Anonymous User
Cyber Security Engineer at a legal firm
They have been very on point and helpful. I have never had to ask them where they are. They are always following up...
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Anonymous User
Senior security consultant at a computer software company
The first level of support is with us. If I'm not able to solve an issue, then I'll raise a case to Falcon with the...
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Anonymous User
Solutions Architect at a tech services company
They are very responsive. I'd definitely rate them a solid nine.
Read full review of CrowdStrike Falcon Cloud Security »
Bhupesh-Sharma
Large account Manager at a media company
I rate CrowdStrike support eight out of 10.
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Kunal Gupta
Security Engineer at a tech services company
The support portal of CrowdStrike is active and helpful if needed.
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Sanjay Dahiya
Global IT Infrastructure Manager at a financial services firm
We struggle to get specialized resources from CrowdStrike in a few cases.
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Mohamed-Atta
Section Head at a energy/utilities company
My interaction with technical support for CrowdStrike Falcon was fine; they supported me and provided a solution for...
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.