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Avaya vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Avaya
Based on 20 reviews.
Zendesk
Based on 83 reviews.
Overview
Avaya Inc. is an American multinational technology company headquartered in Santa Clara, California that provides multi-channel business communication solutions for customer & team engagement. Avaya currently services more than 95% of the Fortune 500 organizations- Asia Pacific; Caribbean, Latin America; Europe, Middle East & Africa; Middle East & Africa and United States and Canada. In 1995, the company that would become Avaya was a part of Lucent Technologies. Before that it had been a part of AT&T.
Information Not Available
Sample Customers
Popular Solutions
Top Industries
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
10%
Outsourcing Company
8%
Outsourcing Company
12%
Construction Company
10%
Financial Services Firm
8%
Comms Service Provider
8%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Review 1 of 3
Customer Service
Review 1 of 9
Review 1 of 30
Technical Support
No Data Available
No Data Available
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