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Avaya vs IBM

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Avaya
Based on 14 reviews.
IBM
Based on 2456 reviews.
Overview
Avaya Inc. is an American multinational technology company headquartered in Santa Clara, California that provides multi-channel business communication solutions for customer & team engagement. Avaya currently services more than 95% of the Fortune 500 organizations- Asia Pacific; Caribbean, Latin America; Europe, Middle East & Africa; Middle East & Africa and United States and Canada. In 1995, the company that would become Avaya was a part of Lucent Technologies. Before that it had been a part of AT&T.
International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.
Sample Customers
Avaya IX Meetings
ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
Avaya Spaces
Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
IBM SPSS Predictive Web Analytics
LDB Group, RightShip, Tennessee Highway Patrol, Capgemini Consulting, TEAC Corporation, Ironside, nViso SA, Reiseburo Idealtours GmbH, Western Sydney University, Razorsight, Si.mobil
IBM Watson Customer Experience Analytics
IMM, Whogohost Ltd., Stonyfield, Grupo WTW, Big Scary Cranium, Brockenhurst College, SiteMinis, RCI Banque Espana
IBM BNT
King's College London
Rackswitch
Altus IT, SL-Rasch, COMAS, Balluff GmbH, CANCOM IT Solutions, Kings College London
IBM Global Technology Services
Celero, Focus Inc., Australian Government Department of Defence, Pioneer Corp., Comptel Corp., iLex Systems Zrt., KYOCERA Document Solutions Inc., TTE Europe GmbH, Sembcorp Industries Ltd., WIS Internet Inc., eASPNet Taiwan Inc., Spruce Computer Systems Inc., Revorg S.r.l., INDEXtech, EXPLAN consulting S.r.l., ABN AMRO
IBM PureSystems
ABT Online, Ascent Solutions Inc., Desert Research Institute (DRI), Reflexis, Esri, Avcilar Municipality, ValeCard, Computer Gross Italia S.p.A., DynaFront, Silvermoon Business Systems, Diasoft, BPTP, Temenos, Innovation Group, OneTree Solutions
IBM VersaStack
Newhall Hospital, Medicat, JJ Haines, Sigmax
IBM Cloud Video
Airbnb, N3 Results, University of Notre Dame
Popular Solutions
Top Industries
Comms Service Provider
27%
Computer Software Company
19%
Financial Services Firm
7%
Insurance Company
6%
Comms Service Provider
21%
Computer Software Company
17%
Financial Services Firm
14%
Government
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Technical Support
No Data Available
No Data Available
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