Compare Avast Software vs CrowdStrike

Avast Software

Based on 8 reviews.

CrowdStrike

Based on 105 reviews.

Latest Research

CrowdStrike Falcon vs. Avast Business Endpoint Protection

Updated: July 2022

Avast Business Endpoint Protection vs. CrowdStrike Falcon

Updated: July 2022

Sample Customers

Avast Business Endpoint Protection

Benassi & Benassi, P. C.

Popular Solutions

Avast Business Endpoint Protection

7 reviews

CrowdStrike Falcon

50 reviews

CrowdStrike Falcon Complete

40 reviews

Top Industries

Computer Software Company

26%

Comms Service Provider

24%

University

Manufacturing Company

Computer Software Company

22%

Comms Service Provider

21%

Government

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior Director, Platform Development at a tech services company
We have a bunch of instances in production and Dev infrastructure. We use it to protect Linux boxes, PCs, and Macs....
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Review 1 of 1

Jeffrey-Anderson
Security Analyst II at a healthcare company
It is currently our antivirus and EDR platform that we use to export incidents to our SIEM and automation platform,...
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MaheshVarma
Assistant Vice President at a financial services firm
When work-from-home scenarios started in March 2020, during the pandemic, in the month of April, we were actually...
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Review 1 of 2

Customer Service

Sahil Vijay
Senior Oracle Analytics Cloud Consultant at a computer software company
I have not been in contact with technical support.
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Wilson Karanja
Chief Executive Officer at Springboard Capital Ltd
I’ve rarely dealt with technical support. However, I find them to be okay. I don’t have any major issues with their...
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Anonymous User
CTO at a tech services company
I have not used the support much.
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Anderson Jose
CEO at Premier Wired Solutions
Technical support is very good.
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Anonymous User
Product Consultant at a comms service provider
I have not had to contact technical support as the product is stable and does what it is designed for, no frills,...
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Anonymous User
Senior Director, Platform Development at a tech services company
I haven't used their technical support so far.
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Review 1 of 6

Adam Shusterman
Cyber Security Engineer at a legal firm
They have been very on point and helpful. I have never had to ask them where they are. They are always following up...
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Tom Smolinsky
Executive Technology Advisor at Vitso
We haven't used technical support.
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KhushruMistry
Chief Information Officer and Senior Vice President at Eureka Forbes Ltd
We have not had occasion to contact technical support.
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Saifuddin Ebrahim
Senior System Engineer at a computer software company
Technical support could move a bit faster. We find that it takes time - at least a day - to reach support and then...
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Park Armstrong
Chief Technical and Solution Architect at Vertigo Inc.
CrowdStrike Falcon needs to better its SE sales engineer team. The people didn't fully understand all the different...
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Stephen Hand
Director, IT & Systems Security at Tilson Technology Management
Technical support is an area for improvement. If you have an actual issue, such as an identified threat, then they...
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JavierFernandez
Head of IT at Alantra
CrowdStrike Falcon technical support has been fine in my experience.
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John Seaver
Director Of Information Technology at DLZ Construction Svs.
The technical support do a good job.
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Debjoy Biswas
Consulting Manager at Wipro Limited
I have not worked directly with the technical support team of CrowdStrike Falcon Complete. My company has a different...
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Anonymous User
Information Technology Manager and ISMS Auditor at a consultancy
The technical support is excellent.
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Anonymous User
Chief Information Security Officer at a construction company
They were very fast in responding. If you have a technical question, it only takes a couple of hours before they...
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Anonymous User
Information Security Officer at a financial services firm
We used technical support for the implementation of the solution and it was a good experience. They know the products...
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Parikshit Goutam
IT Manager at a consultancy
We can call the tech support, if needed. Then, they have a dedicated rep for us.
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Anonymous User
IT Analyst at a government
I have used their technical support, and they are good. I would rate them a four out of five.
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Anonymous User
Chief Security Officer at a financial services firm
We've raised support tickets such as the request for rapid deployment capabilities. However, we only received...
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MaheshVarma
Assistant Vice President at a financial services firm
Technical support was fantastic, however, frankly speaking, we barely had a chance to get in touch with the technical...
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Brent Homan
Service at Four-U Office Inc
The technical support so far has just been helping with the setup via the initial webinar. The technician was very...
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Anonymous User
Head Of Infrastructure at a insurance company
Their customer support is good. I've always gotten the answers that I needed timely and with the content I needed.
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Anonymous User
IT Operations Lead at a energy/utilities company
The support for CrowdStrike Falcon Complete is not good. They take a very long time to respond, it takes 24 to 28...
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Jeremy S.
Director of IT at a tech services company
The technical support is excellent. I've only used it a couple of times and they were extremely responsive and very...
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Smaan Boonsamorn
Senior Solution Manager at a tech services company
The technical support is good. However, the technical support is outsourced to India which causes some language...
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Anonymous User
Global Data Protection/Privacy Manager, FIP, CIPP/E, CIPM, CISSP at a manufacturing company
I've never been in touch with technical support. A different team handles that aspect. I cannot speak to how helpful...
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Anonymous User
FSE at a computer software company
The technical support is good; it's not bad and not the best.
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Anonymous User
Sr Telecom Analyst at a construction company
The technical support has been good the entire time. We had the one issue with the APIs but we already dealt with...
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Anonymous User
Cybersecurity Advisor at a security firm
Technical support is good. The company also offered training for resellers.
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Erik Sobel
Director of Security at a insurance company
The technical support is excellent. Though, as the company has grown, the technical support has felt less personal.
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Anonymous User
Director - IT Security Operations at a manufacturing company
CrowdStrike's technical support is excellent: * Quick to respond * Quick to help * Very responsive * They have always...
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Anonymous User
Senior Cyber Security Analyst
The technical support is pretty good. They're trained in their product and they have a system in place where if the...
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FlorianKastler
Engineer Avan Vente at Archimed Bibliothèques
The support from CrowdStrike Falcon Complete is very fast. The support could improve if it was in the French...
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Anonymous User
Specialist, Lead Desktop Support at a energy/utilities company
I rate the technical support from CrowdStrike Falcon a five out of five.
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Review 1 of 30

Technical Support

No Data Available

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