Compare Avast Software vs CrowdStrike

1. Acer 2. Adidas 3. Aer Lingus 4. Aetna 5. Air France 6. Airtel 7. Allianz 8. Amazon 9. American Airlines 10. American Express 11. Anadolu Efes 12. Apple 13. Audi 14. Aviva 15. Bank of America 16. Bayer 17. BMW 18. BNP Paribas 19. Boeing 20. Carrefour 21. Caterpillar 22. Cisco 23. CocaCola 24. Colgate Palmolive 25. Comcast 26. ConocoPhillips 27. Credit Suisse 28. Danone 29. Dell 30. Deutsche Telekom 31. Emirates 32. Eni

Popular Solutions

Avast Business Hub

1 reviews

CrowdStrike Falcon

46 reviews

CrowdStrike Falcon Complete MDR

17 reviews

CrowdStrike Falcon Cloud Security

25 reviews

Top Industries

Computer Software Company

20%

Comms Service Provider

15%

University

Government

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Crewmem67
IT Consultant at College Notre Dame de Nazareth
We provide the solution to our clients.
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Review 1 of 1

ManelAlvarez
Technical engineer at Devoteam Management Consulting
I have been using CrowdStrike Observability for the past two months with a focus on the cloud environment,...
Read full review of CrowdStrike Observability »
Waleed Omar
Information Security Specialist at Arab Open University
We are protecting our endpoints, workstations, servers, and cloud workloads. This includes effective use of antivirus...
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Sandeep Nagar
Co-Founder and Director at Securevel Solutions Pvt ltd
We mostly deal with CrowdStrike Falcon Exposure Management which provides EDR functionalities, offering customers...
Read full review of CrowdStrike Falcon Exposure Management »
Saif Ullah Khan
Security Engineer at ebryx
I am working for an MSSP. We use CrowdStrike on a daily basis for different clients across the globe for security...
Read full review of CrowdStrike Falcon Cloud Security »
Otis Brinson
Principal at GoTo Foods
I use the solution in my company on the endpoint, and then we're using it on our point of sales in all of our...
Read full review of CrowdStrike Falcon Complete MDR »

Review 1 of 5

Customer Service

Crewmem67
IT Consultant at College Notre Dame de Nazareth
We've dealt with technical support and they are pretty good.
Read full review of Avast Business Hub »
Anonymous User
Product Consultant at a comms service provider
I have not had to contact technical support as the product is stable and does what it is designed for, no frills,...
Read full review of Avast Business Hub »
Anonymous User
Senior Director, Platform Development at a tech services company
I haven't used their technical support so far.
Read full review of Avast Business Hub »
Wilson Karanja
Chief Executive Officer at Springboard Capital Ltd
I’ve rarely dealt with technical support. However, I find them to be okay. I don’t have any major issues with their...
Read full review of Avast Business Hub »
Sahil Vijay
Senior Oracle Analytics Cloud Consultant at a computer software company
I have not been in contact with technical support.
Read full review of Avast Business Hub »
Anderson Jose
CEO at Premier Wired Solutions
Technical support is very good.
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Andi Subali
Data center sales at PT Sapta Tunas Teknologi
I've never contacted technical support. I can't speak to how helpful or responsive they are when there are issues.
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Anonymous User
CTO at a tech vendor
I have not used the support much.
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Review 1 of 8

Abraham Pasamar
CEO at INCIDE - Investigación Digital SL
The customer service and support are satisfactory.
Read full review of CrowdStrike Falcon Cloud Security »
AbhishekBirkett
Senior Manager - Enterprise Accounts at Hitachi Systems, Ltd.
The customer support for this solution is good. We have not had any bad feedback from customers. They are very quick...
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Ali Minissi
Group IT Director - Technical Operations at a construction company
The technical support is responsive.
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Renju Varghese
General Manager at a computer software company
I have found customer support to be fairly good but it could be quicker.
Read full review of CrowdStrike Falcon Complete MDR »
KismatKunwar
Security Analyst at Raechal Enterprises Pvt Ltd
CrowdStrike's technical support is very good, and I would give them a ten out of ten.
Read full review of CrowdStrike Falcon Complete MDR »
Gogineni Venkatachowdary
Cloud Operations Center Analyst at a pharma/biotech company
Technical support is great.
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Shubham Sinha.
Senior Principal Information Security Analyst at Veritas Technologies LLC
I would rate them a seven out of ten. They take a lot of time to come back to us.
Read full review of CrowdStrike Falcon »
Ric Cabrera
IT Consultant - Applications & Technology at Select Home Health Services
Support is pretty transparent for me. We've had probably five or six incidents, and they were minor, however, then...
Read full review of CrowdStrike Falcon Complete MDR »
Alvaro De Leon
Infrastructure and Support Supervisor
The technical support is good.
Read full review of CrowdStrike Falcon Cloud Security »
Sandeep Nagar
Co-Founder and Director at Securevel Solutions Pvt ltd
CrowdStrike Falcon Complete's technical support is very good; they respond accurately, on time, and in accordance...
Read full review of CrowdStrike Falcon Complete MDR »
Debjoy Biswas
Consulting Manager at Wipro Limited
I have not worked directly with the technical support team of CrowdStrike Falcon Complete. My company has a different...
Read full review of CrowdStrike Falcon Complete MDR »
Mahmoud_Yassin
CTSO at Cyb3r
CrowdStrike customer service is very good, especially if you have tiered support like the world tier. They provide...
Read full review of CrowdStrike Falcon Sandbox »
Divyang Pastagiya
Principle Consultant at Infosec Ventures
The technical support could improve because I am in India and the support I receive is from the UK or Australia. It...
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Anonymous User
Chief Information Security Officer at a construction company
They were very fast in responding. If you have a technical question, it only takes a couple of hours before they...
Read full review of CrowdStrike Falcon Complete MDR »
Nachiket Sathaye
Information Security Consultant at a tech vendor
Tech support is helpful, but they need a little bit of improvement. The response time is good. This was not a...
Read full review of CrowdStrike Falcon »
Jayant Pant
Sr India Admin at Aon Hewitt
CrowdStrike's technical support is good, though sometimes their responses are delayed.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Security Engineer at a tech services company
We haven't had to use their technical support.
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Anonymous User
Head Of Information Security (CISO) at a financial services firm
I had to contact support for some minor issues and they were able to help us out pretty well.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Director Of Infrastructure Solutions at a computer software company
Support is very good. They were very helpful during setup. They got back to us pretty quickly. We haven't had any...
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Anonymous User
Information Technology Manager and ISMS Auditor at a consultancy
The technical support is excellent.
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Bhupesh-Sharma
Large account Manager at Softcell Technologies Limited
I rate CrowdStrike support eight out of 10.
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Partner at Fortium Partners: Interim, virtual & fractional CISO and CPO at a tech services company
I have interacted with them, and they are excellent.
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Anonymous User
Sr. IT Support Executive at a hospitality company
If they're having an issue, we tend to stick to the team and occasionally reach out to the support team of Falcon...
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Thomas Zeulner
Chief Information Security Officer at a manufacturing company
We have been in touch with technical support for a few issues. They are quite good and the response is fast.
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Bhupesh-Sharma
Large account Manager at Softcell Technologies Limited
Technical support depends on a system integrator. CrowdStrike technical support regarding Identity Protection has a...
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Anonymous User
Vice President at a financial services firm
The technical support is good but the response time can be improved.
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Ayieko Margaret
Pre-Sales Engineer at EliteVAD
We just went through training and were able to do most things ourselves. We haven't needed technical support.
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Anonymous User
Analista de segurança de TI at a tech services company
The technical support is very good, it is perfect.
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Anonymous User
Infrastructure and support manager at a healthcare company
I have been in contact with technical support and they seemed competent, as well as quick to respond. I would rate...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Chief Technology Officer at a manufacturing company
The technical support is good. We have not had any issues with them.
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Review 1 of 30

Technical Support

No Data Available

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