Compare Ataccama vs Collibra

Ataccama

Based on 16 reviews.

Collibra

Based on 74 reviews.

Latest Research

Buyer's Guide

Ataccama ONE Platform vs. Collibra Platform

March 2026

Collibra Platform vs. Ataccama ONE Platform

Updated: March 2026

Buyer's Guide

Ataccama ONE Platform vs. Collibra Platform

March 2026

Ataccama ONE Platform vs. Collibra Platform

Updated: March 2026

Sample Customers

Ataccama ONE Platform

Société Générale, First Data, Raiffeisenbank International, T-Mobile, Avast, RSA, Toronto Public Library

Collibra Platform

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

Popular Solutions

Ataccama ONE Platform

6 reviews

Ataccama Reference Data Manager [EOL]

0 reviews

Collibra Platform

24 reviews

Top Industries

Financial Services Firm

11%

Manufacturing Company

11%

Computer Software Company

Energy/Utilities Company

Financial Services Firm

18%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Akhil Danturti
Data Governance Analyst at Entain India
My main use case for Ataccama ONE Platform is to develop data quality rules, apply them in the monitoring project,...
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Anonymous User
Head of Data Analytics at a financial services firm

Read full review of Ataccama Reference Data Manager [EOL] »

Review 1 of 2

No Data Available

Customer Service

IvanIvanov21
Expert Data Quality Management at a financial services firm
We have the customer support, but there is no particular assigned support facility for us.
Read full review of Ataccama ONE Platform »
Akhil Danturti
Data Governance Analyst at Entain India
The support from Ataccama's customer service team is very good. We can raise a ticket using Jira, and they address it...
Read full review of Ataccama ONE Platform »
Aparna Kumari
Data Scientist at HSBC
The experience with their support team has been satisfactory. Whenever we reached out to them with inquiries or...
Read full review of Ataccama ONE Platform »
Ashwani Tyagi
Data analyst at a tech vendor
Our IT security team manages technical issues.
Read full review of Ataccama ONE Platform »
JohnZacharkan
Senior Architect at SourcEdge
Customer service was excellent, and I would give it a ten out of ten. MetLife worked with senior developers who made...
Read full review of Ataccama ONE Platform »
Gazi Salauddin
Senior Associate at Cognizant
I would rate the support that they provide seven out of ten.
Read full review of Ataccama ONE Platform »
Anonymous User
master data analyst operation at a manufacturing company
I haven't had experience reaching out to customer support, so this question should go to the sales team.
Read full review of Ataccama ONE Platform »
Anonymous User
Data Engineer lV at a consultancy
I contact their technical support all the time. The speed of their support depends on the issue. If it is a small...
Read full review of Ataccama ONE Platform »
Anonymous User
Data Analyst, Quality Assurance Specialist at a tech vendor
The customer support for Ataccama ONE Platform is excellent, but it is expensive. I suggest they should introduce...
Read full review of Ataccama ONE Platform »
Anonymous User
Head of Data Analytics at a financial services firm
Customer Service: On a scale of 1-5 (5 being the best), I would give it a 5 On a scale of 1-5 (5 being the best), I...
Read full review of Ataccama Reference Data Manager [EOL] »
Dm-Dm
data engineer at a tech vendor
Customer support is very good with Ataccama ONE Platform. I would rate the customer support a nine.
Read full review of Ataccama ONE Platform »
Anonymous User
Data Risk Senior Manager, COO Business Risk at a financial services firm
The technical support is pretty good.
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Anonymous User
Senior Architect at a construction company
Customer Service: Not rated because we never have been a registered user.Technical Support: Ataccama has a user forum...
Read full review of Ataccama ONE Platform »

Review 1 of 13

DeepakArora
Associate Director at Grant Thornton (US)
Technical support is effective in providing solutions. That said, their response time can be improved. I would rate...
Read full review of Collibra Platform »
Mike Butler
Senior Program Manager at Johnson & Johnson
I've never called them, and I don't hear anybody complaining about it.
Read full review of Collibra Platform »
Prashast Tripathi
Data Engineer at a comms service provider
It's very difficult to get support from Collibra.
Read full review of Collibra Platform »
Davy Michiels
Company Owner, Data Consultant at Telenet BVBA
They provide excellent support, and there is positive feedback in the market regarding their support services. The...
Read full review of Collibra Platform »
Davy Michiels
Company Owner, Data Consultant at Telenet BVBA
The technical support is quite good. I would rate it as eight out of ten.
Read full review of Collibra Platform »
Saikat Ghosh
Consulting Principal & Founder at Digital Data Consultancy
The solution's technical support is helpful and responsive. I rate the technical support an eight out of ten.
Read full review of Collibra Platform »
Ravish Sehgal
Business and Technology Consultant at a tech vendor
I would rate Collibra Catalog an eight out of ten.
Read full review of Collibra Platform »
Prabhjyot Singh
Data and Analytics Manager at BMO Financial
The solution's support is good. They would come to us whenever we had any issues.
Read full review of Collibra Platform »
BHUSHANDEOKAR
Data Quality & Data Governance Developer at Accenture
Collibra are very supportive. If you need anything, they have a customer support portal where you can raise a ticket...
Read full review of Collibra Platform »
Tejbir Singh
Engagement Manager at Fractal
Their support team is good. However, it depends on which tier you are in and what kind of support you have, which is...
Read full review of Collibra Platform »
Saikat Ghosh
Consulting Principal & Founder at Digital Data Consultancy
I did not communicate with their support for Collibra Lineage, so I would not know if they were helpful or responsive.
Read full review of Collibra Platform »
Aditya Pawar
Solutions Architect at DTSQUARED
The customer service and support have improved, and Collibra provides very good solutions now. They have a knowledge...
Read full review of Collibra Platform »
Atul-Yadav
Enterprise Cloud and AI Security Architect at a security firm
The technical support from Collibra Governance is excellent, and I rate it as ten out of ten.
Read full review of Collibra Platform »
BHUSHAN-DEOKAR
Data Governance Developer at a tech vendor
For technical support, I would rate it as eight because with premium support, the service is excellent.
Read full review of Collibra Platform »
Anonymous User
Advisor Business Consultant at a financial services firm
The main technical support is from Collibra which has local partners. It's not a critical application that requires...
Read full review of Collibra Platform »
Anonymous User
Sr. Systems Analyst, Master Data Governance at a manufacturing company
I haven't been in touch with technical support. I can't speak to how helpful or responsive they are.
Read full review of Collibra Platform »
Tom Kilburn
President at The Consultants Company
We've reached out to technical support rather frequently. That said, it depends on the topic. I would say that their...
Read full review of Collibra Platform »
Sivagurunathan Ranganathan
Chief Architect at Tata Consultancy
Sometimes, when we face an issue, we resolve it by ourselves. On other occasions, we contact the solution's technical...
Read full review of Collibra Platform »
Consultant0176
Consultant II at a tech services company
In terms of technical support, they have documentation from Collibra University. They have subcategories that you can...
Read full review of Collibra Platform »
Chris Allen
Technical Product Lead at a insurance company
In my experience technical support is pretty good. They're fairly responsive. If I enter a case, I'll usually hear...
Read full review of Collibra Platform »
Ankush_N
Assistant Director at Kaxju
The technical support team is responsive.
Read full review of Collibra Platform »
Peggy McCoy
Stewardship Coordinator at a healthcare company
The technical support is very good. As with any vendor, you can get out-of-the-box support, or you can buy additional...
Read full review of Collibra Platform »
Srinivas Sivadasu
Senior Solution Architect at Intraedge
The solution's technical support was good, but there was a delay in their response time, possibly because of the time...
Read full review of Collibra Platform »
HariprasathThiyagaraj
Senior Data Governance at a comms service provider
I would rate the technical support from Collibra as seven because to work in the Collibra platform, especially if you...
Read full review of Collibra Platform »
Sudhakar Reddy
Sr Data Governance Architect at Mresult
Collibra Governance's documentation is clear. We can get all the documents from Collibra University.
Read full review of Collibra Platform »
MohanKumar1
Business Analyst at a financial services firm
On a scale from one to ten, I would give their technical support a seven. This is because they still haven't...
Read full review of Collibra Platform »
Anonymous User
Manager - Finance at a financial services firm
The company is very hands-on providing support and solutions but I think the problem is that they might be stretched...
Read full review of Collibra Platform »
Anonymous User
Knowledge Manager at The Church of Jesus Christ of Latter-day Saints
Their technical support is very good. On a scale of one to 10, I would give them a seven. We've probably had four or...
Read full review of Collibra Platform »
Ludmila Kullova
Data Governance Analyst
I am not the one who actually deals with the support, however, I know that some people are dealing with them quite a...
Read full review of Collibra Platform »
Ankur Agrawal
Data Governance Manager at a tech services company
I would rate their technical support as medium. I have had several interactions with Collibra. The response is...
Read full review of Collibra Platform »

Review 1 of 30

Technical Support

No Data Available

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