Compare Apptricity vs Infor

Apptricity

Infor

Based on 112 reviews.

Sample Customers

Apptricity Procure-to-Pay

Brinks, US Army, Verizon, Oldcastle, Sprint

Apptricity Asset

University of Arizona, Texas A&M University

Apptricity Warehouse

Brinks, US Army, Verizon, Oldcastle, Sprint

Infor CloudSuite

PRIDE Industries

Popular Solutions

Infor LN

12 reviews

Birst

0 reviews

Infor CloudSuite

10 reviews

Top Industries

No Data Available

Manufacturing Company

16%

Computer Software Company

12%

Healthcare Company

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Eugenio Santos
IT and processes re-engineering manager at DEUTZ AG
I use Infor LX for the manufacturing business at our plant. I mainly use it for operations such as purchasing,...
Read full review of Infor LX »
Eugenio Santos
IT and processes re-engineering manager at DEUTZ AG
I use it to connect Infor LX with Automotive Exchange and Supplier Exchange. This serves as middleware for me.
Read full review of Infor ION »
Umesh D
Vice President, Delivery at Independent Computer Consulting Group, Incorporated
Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into...
Read full review of Infor M3 »
Nuno França
Executive Director at Onsearch
I work as a subcontractor for a company that worked with them for three to four years.
Read full review of Infor CloudSuite »
Anonymous User
Project Manager at a aerospace/defense firm
We are using ERP to manage all our business processes.
Read full review of Infor LN »

Review 1 of 5

Customer Service

No Data Available

Jorge Saraiva
CTO at silicium consulting
Infor needs to create an online support chat directly embedded in the product. I will never understand why they don't...
Read full review of Infor LN »
Carlos Cardona
Operations Manager at Visual K
The support from Infor VISUAL is good. We create the incidents, and they usually answer on the same day.
Read full review of Infor VISUAL »
RohitPothani
Solutions Architect at Merino Consulting Services
Infor's technical support is reliable. One can rely on the technical support that Infor provides. I rate Infor's...
Read full review of Infor LN »
Sanjay Patankar
General Manager at Godrej & Boyce Mfg. Co. Ltd.
The solution’s technical support is good.
Read full review of Infor LN »
Dietmar Müller
Key Account Manager at Cronon GmbH
Technical support from Infor is rated an eight out of ten. They have very good support.
Read full review of Infor CloudSuite »
Nakul Oza
Infor M3 Consultant at Wipro Limited
I have contacted technical support, and I would give them a rating of eight out of ten.
Read full review of Infor M3 »
AbrahamGeorge
Senior Director of Consulting at Coserve Software Solutions
Yu receive a quick response from support for standard issues. If it's related to customizations, you might need to...
Read full review of Infor LN »
Haridas Narayanan
Director, Consulting Services at Blue Chip Computer
Support has been a concern since around 2011 or 2012. The offices in Bangkok or Singapore struggle to comprehend the...
Read full review of Infor CloudSuite »
Nakul Oza
Infor M3 Consultant at Wipro Limited
I have been able to get the help I needed whenever I have contacted technical support. I would give them a rating of...
Read full review of Infor CloudSuite »
S Solomon Kumar
Head of Global Sales at phaxon services pvt ltd
Infor’s technical support is good. The tickets that we raised had been addressed very well. Our customers prefer L1,...
Read full review of Infor LN »
S Solomon Kumar
Head of Global Sales at phaxon services pvt ltd
The customer service and support is good. It's called Extreme Support, and it comes with an add-on for customers to...
Read full review of Infor CloudSuite »
Joshua Rajeeva
Managing Director & CEO at Blue Chip Computer
The technical support services are good.
Read full review of Infor CloudSuite »
Peter VAN BENNEKOM
IT Consultant at OrangeDot Consulting
The solution's technical support is more like a business policy Infor M3 has in place. I rate the technical support a...
Read full review of Infor M3 »
Anonymous User
Lead, Analytics Global Enterprise & Government at a comms service provider
The technical support is quite fair. Since we are a US-based organization, we required communication with the US on a...
Read full review of Birst »
Zoltan Balassa
Executive Director at a tech services company
Technical support is provided by multiple partners in different countries, and the experience varies significantly....
Read full review of Infor LN »
Anonymous User
Infor ERP LN Analyst at a tech services company
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Infor LN »
Rajashekar PK
IT Manager at GainInsights Solutions
The solution's technical support is good. I rate the technical support an eight out of ten.
Read full review of Infor M3 »
Anonymous User
Business Intelligence Consultant
It depends on the module - * Application studio is top notch with Inforxtreme * OLAP server and office plus is...
Read full review of Infor dEPM »
Anonymous User
IT Director at a manufacturing company
The system is really stable, so I rarely need to use technical support. I would rate the technical support a 10 as...
Read full review of Infor LX »
Anonymous User
Partner/Executive at a consultancy
I don't have any experience with their support.
Read full review of Infor M3 »
Anonymous User
IT Programmer/Analyst at a healthcare company
I don't use technical support often, but it's good. I would rate them an eight out of ten. I don't work with them...
Read full review of Infor M3 »
Anonymous User
Lead Business Analyst at a tech services company
Customer Service: They do have good team which provides satisfactory customer service. Technical Support: They have...
Read full review of Infor LN »
Anonymous User
Senior Payroll Officer at a financial services firm
Customer Service: Customer service is at a moderate level. Technical Support: Technical support is excellent.
Read full review of Infor dEPM »
Anonymous User
Senior Data Engineer at a tech company
Personally, I have not interacted with their support team but when my colleagues did they received an average response.
Read full review of Birst »
Anonymous User
Director BI Services at a tech services company
Customer Service: The level of customer service is very high. Every customer has it's own CSM (Customer Success...
Read full review of Birst »
Anonymous User
Senior Software Engineer at a healthcare company
Customer Service: Customer service is great with one dedicated customer success manager and great support org. It has...
Read full review of Birst »
Anonymous User
Director at a tech services company
Customer Service: It's good. Technical Support: It's good.
Read full review of Infor dEPM »
JorgeSaraiva
CTO at SAPO
Infor LN have customer support in India but service could be improved. For example, suppose you're at an airport and...
Read full review of Infor LN »
Anonymous User
CIS Consultant at a consultancy
The technical support is average, it could be improved.
Read full review of Infor M3 »
Anonymous User
Consultant at a computer software company
Customer Service: The level of customer services should be 75-80%. Technical Support: Excellent 90%.
Read full review of Infor dEPM »

Review 1 of 30

Technical Support

No Data Available

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