Compare Alteryx vs Ataccama

Alteryx

Based on 114 reviews.

Ataccama

Based on 11 reviews.

Sample Customers

Popular Solutions

Alteryx

12 reviews

Alteryx Designer

17 reviews

Alteryx Designer Cloud

0 reviews

Ataccama ONE Platform

6 reviews

Ataccama Reference Data Manager [EOL]

0 reviews

Top Industries

Financial Services Firm

23%

Manufacturing Company

Computer Software Company

Healthcare Company

Financial Services Firm

13%

Manufacturing Company

10%

Computer Software Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Theresa McLaughlin
Senior Capacity Planner at a financial services firm
I used it every day for most of my day, developing different applications and ECLs, and I loved it. My background is...
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Anonymous User
Chief Automation Officer at a tech services company
The solution is mainly for bringing in a large amount of data. For example, let's say you have a retailer and they...
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Review 1 of 2

JohnZacharkan
Senior Architect at SourcEdge
Some of the use cases for Ataccama ONE included data quality, identifying and mapping to Collibra, which was their...
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Anonymous User
Head of Data Analytics at a financial services firm

Read full review of Ataccama Reference Data Manager [EOL] »

Review 1 of 2

Customer Service

BeatkaSpence
Data Analyst at Data Management Consulting
Alteryx customer service was great. They gave me a trial version, and the client company bought licenses. The...
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Rithik Rai
Associate 3 at Goa Institute of Management
The product's technical support team reaches us in case of any issues. They contact us for surveys and feedback as...
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LeandroSodré
Data Governance Analyst at Data Meaning, Inc.
I have not contacted technical support. I called my colleagues for assistance.
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Shyam Pendyala
Manager, BI Platforms at Refinitiv, an LSEG Business at LSEG (London Stock Exchange Group)
The limited availability of resources and slower response times contribute to the challenges in troubleshooting and...
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Kevin Anderson
Senior Strategic Sourcing ManagerSenior Strategic Sourcing Manager at a healthcare company
Most of the technical support we have used thus far has been internal.
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FabioDoro
Sales Manager at Kinyit
The technical support team is good; responses are usually received within a day.
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Ricardo Espinosa L.
D&A and Genexus Manager at a consultancy
I haven't used their support, but the documentation is good enough.
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ZavedAhmed
Senior Business Associate at Tech Mahindra
I have not used the Alteryx Designer technical support very much because I am not at that level of maturity to fully...
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Theresa McLaughlin
Senior Capacity Planner at a financial services firm
The customer service was not good because we weren't premium support users. If we reached the right people, it...
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Victor Bethapudy
Finance Manager at a real estate/law firm
We've encountered challenges with their support. Alteryx Support could offer more hands-on assistance, allowing us to...
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Anonymous User
Data Analyst at a tech services company
The technical support is good. They have a strong community that is helpful.
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Anonymous User
Solutions Engineer at a computer software company
I have not used support very much in the past. However, during the one or two cases when we had to use the support,...
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Alberto Guisande
Director at Decision Science
It is one of the most complete and great customer service that I experienced with a software company/ecosystem. The...
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Anonymous User
Chief Automation Officer at a tech services company
I bever reached out to a help desk, per se, however, any time I ever needed someone that I could engage with at a...
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Fabio Doro
Technical Director at a tech services company
Support is very good. They even go beyond what is expected of the basic support for the product itself. Often we see...
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Anonymous User
Senior Manager, Data Science and AI / ML Manager at a tech vendor
Alteryx support is good. I rate the support from Alteryx a four out of five.
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Anonymous User
Solutions Consultant at a tech services company
The technical support has been very good. I'd rate it ten out of ten. We're quite satisfied with the level of service...
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Anonymous User
Associate Managing Director at a financial services firm
We have a great relationship with technical support. They are helpful and responsive, and they have a great community.
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Anonymous User
Advance Analytics PO at a pharma/biotech company
While the community support offered by the solution is great, if you need to directly contact technical support, it's...
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Nitish Mahajan
Software Developer at a comms service provider
Whenever I encounter an issue, I usually find all my questions answered in the Alteryx community. The community...
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Anonymous User
Director at a non-tech company
Technical support is very forthcoming in helping people out.
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Joseph VolkanOzcan
Chief Information Officer at granistr
Customer support is good since I've had no issues and can easily contact representatives who respond promptly.
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Anonymous User
Manager II - Data Analytics & Automation at a financial services firm
We haven't needed to engage with Alteryx Designer's technical support yet. We're at an early stage of implementation...
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Anonymous User
Data Analyst at a transportation company
I haven't contacted the technical support.
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Anonymous User
Data Analytics Engineer at a tech services company
Technical support is okay and could be better. Sometimes, it takes about two to five days to hear an answer from the...
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Anonymous User
Senior Data Architect, Total Rewards Analytics and Insights at a retailer
We don't deal with technical support often. We typically have had other people to do that for us within our...
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Christopher Peer
Senior Systems Analyst at Optum
We haven't contacted technical support; instead, we've been trying to find other ways to fix issues.
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Anonymous User
Assistant Manager at a retailer
During COVID, they had on-call engineers for very good technical support. I would like to have that support again...
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Anonymous User
Manager at a manufacturing company
I have had contact with technical support in license related things, but it's more community based where you can...
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Rushabh-Shah
Manager - Analytics at Bigtree Entertainment Pvt Ltd (Bookmyshow)
The technical support is great. There's a very good community that surrounds the solution. However, you can also...
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Review 1 of 30

IvanIvanov21
Expert Data Quality Management at a financial services firm
We have the customer support, but there is no particular assigned support facility for us.
Read full review of Ataccama ONE Platform »
JohnZacharkan
Senior Architect at SourcEdge
Customer service was excellent, and I would give it a ten out of ten. MetLife worked with senior developers who made...
Read full review of Ataccama ONE Platform »
Ashwani Tyagi
Data analyst at a tech vendor
Our IT security team manages technical issues.
Read full review of Ataccama ONE Platform »
Gazi Salauddin
Senior Associate at Cognizant
I would rate the support that they provide seven out of ten.
Read full review of Ataccama ONE Platform »
Aparna Kumari
Data Scientist at HSBC
The experience with their support team has been satisfactory. Whenever we reached out to them with inquiries or...
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Anonymous User
Senior Architect at a construction company
Customer Service: Not rated because we never have been a registered user.Technical Support: Ataccama has a user forum...
Read full review of Ataccama ONE Platform »
Anonymous User
Data Risk Senior Manager, COO Business Risk at a financial services firm
The technical support is pretty good.
Read full review of Ataccama ONE Platform »
Anonymous User
Head of Data Analytics at a financial services firm
Customer Service: On a scale of 1-5 (5 being the best), I would give it a 5 On a scale of 1-5 (5 being the best), I...
Read full review of Ataccama Reference Data Manager [EOL] »

Review 1 of 8

Technical Support

No Data Available

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