Compare Alteryx vs Ataccama

Alteryx

Based on 114 reviews.

Ataccama

Based on 11 reviews.

Sample Customers

Popular Solutions

Alteryx

13 reviews

Alteryx Designer

20 reviews

Alteryx Designer Cloud

0 reviews

Ataccama ONE Platform

6 reviews

Ataccama DQ Analyzer

0 reviews

Ataccama Reference Data Manager [EOL]

0 reviews

Top Industries

Financial Services Firm

23%

Computer Software Company

Manufacturing Company

Educational Organization

Financial Services Firm

14%

Computer Software Company

12%

Insurance Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Theresa McLaughlin
Senior Capacity Planner at a financial services firm
I used it every day for most of my day, developing different applications and ECLs, and I loved it. My background is...
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AHMAD FAIRUZ BIN ALI
Head of Data Analytics COE at bank islam
I use the solution to build pipelines, schedule them, and do some data transformations and data cleaning.
Read full review of Alteryx Designer »
Anonymous User
Chief Automation Officer at a tech services company
The solution is mainly for bringing in a large amount of data. For example, let's say you have a retailer and they...
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Review 1 of 3

JohnZacharkan
Senior Architect at SourcEdge
Some of the use cases for Ataccama ONE included data quality, identifying and mapping to Collibra, which was their...
Read full review of Ataccama ONE Platform »
Chuha Adequatov
Head of Regulatory Reference Data Management Division at Altynalmas JSC
We use Ataccama DQ Analyzer to analyze data migration from one source to another. We use it to clean up the data.
Read full review of Ataccama DQ Analyzer »
Anonymous User
Head of Data Analytics at a financial services firm

Read full review of Ataccama Reference Data Manager [EOL] »

Review 1 of 3

Customer Service

Ajay Nayak
Senior Data Engineer at Baxter International Inc.
I am satisfied with customer support because whenever we face any issues, we can connect to them to get information,...
Read full review of Alteryx Designer »
Victor Bethapudy
Finance Manager at a real estate/law firm
We've encountered challenges with their support. Alteryx Support could offer more hands-on assistance, allowing us to...
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NagendraVuppala
Tax Manager at RSM
The customer service and support are good. I've found that if I post a question on the Alteryx Community, I usually...
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Theresa McLaughlin
Senior Capacity Planner at a financial services firm
They recently moved to a different support model. Initially, when we came to the product, the support was pretty...
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Ricardo Espinosa L.
D&A and Genexus Manager at a consultancy
I haven't used their support, but the documentation is good enough.
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Shyam Pendyala
Manager, BI Platforms at Refinitiv, an LSEG Business at LSEG (London Stock Exchange Group)
The limited availability of resources and slower response times contribute to the challenges in troubleshooting and...
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LeandroSodré
Data Governance Analyst at Data Meaning, Inc.
I have not contacted technical support. I called my colleagues for assistance.
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Theresa McLaughlin
Senior Capacity Planner at a financial services firm
The customer service was not good because we weren't premium support users. If we reached the right people, it...
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Anonymous User
Software Engineer at a computer software company
I have not contacted Alteryx customer service or technical support as I have been able to find solutions through...
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Anonymous User
QA Validation at a pharma/biotech company
Technical support is very good. They get high marks. I would rate them a ten out of ten.
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Anonymous User
Logistics improvement Analyst at a manufacturing company
I have never spoken with technical support.
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Anonymous User
Director, Innovation & Analytics at a tech services company
The technical support is good and professional but not always quick.
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Anonymous User
Director, Innovation & Analytics at a tech services company
Team members have contacted technical support for troubleshooting purposes. The technical support is sufficient.
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AmitJain
Deputy Manager at Keppel
I did not contact the technical support at Alteryx directly. When we initially got the license, they had us talk to...
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AnshumanSingh
Vice President --Analytics & Digital Transformation at Polestar Solutions & Services India Pvt Ltd
I rate the technical support an eight out of ten.
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Anonymous User
Advance Analytics PO at a pharma/biotech company
While the community support offered by the solution is great, if you need to directly contact technical support, it's...
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Vishalkumar1996
Assistant Manager at L&T Geostructure LLP
The tech support for Alteryx is quite good. When we encounter issues, we email them and typically receive a prompt...
Read full review of Alteryx Designer »
Bo432
Director at a consultancy
I would rate the tech support a 7.5 out of 10. They do not necessarily provide lots of hands on support themselves,...
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Milind Shimpi
Experience Technocrat driving IT initiatives at WISDOMBOWL
I contacted customer support once or twice, and they were quick to respond. I would also rate them nine out of ten.
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Anonymous User
Director at a non-tech company
Technical support is very forthcoming in helping people out.
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Oriana Escobar
Director of Analytics at Computing Resources
We never needed technical support.
Read full review of Alteryx Designer »
Anonymous User
Data Analytics Engineer at a tech services company
Technical support is okay and could be better. Sometimes, it takes about two to five days to hear an answer from the...
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Fillipe Tahim
Legal Coordinator at a transportation company
I haven't contacted technical support directly as we have a partner in Brazil who supports us with any doubts. Thus,...
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Anonymous User
Business intelligence specialist at a energy/utilities company
Technical support is very good.
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Anonymous User
Solutions Engineer at a computer software company
I have not used support very much in the past. However, during the one or two cases when we had to use the support,...
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Hisyam Ahmad Suhaimi
Data Analytics at Bank Islam Malaysia Berhad
The solution's technical support is okay. I posted a few queries and called up the support team for help. I felt that...
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Anonymous User
Manager at a manufacturing company
I have had contact with technical support in license related things, but it's more community based where you can...
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Anonymous User
Associate Managing Director at a financial services firm
We have a great relationship with technical support. They are helpful and responsive, and they have a great community.
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Alberto Guisande
Director at Decision Science
It is one of the most complete and great customer service that I experienced with a software company/ecosystem. The...
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Anonymous User
Business Intelligence Consultant at a computer software company
Technical support is 8/10: * Active community * Quick response from client service * International partners to help...
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Review 1 of 30

JohnZacharkan
Senior Architect at SourcEdge
Customer service was excellent, and I would give it a ten out of ten. MetLife worked with senior developers who made...
Read full review of Ataccama ONE Platform »
Ashwani Tyagi
Data analyst at a tech vendor
Our IT security team manages technical issues.
Read full review of Ataccama ONE Platform »
Gazi Salauddin
Senior Associate at Cognizant
I would rate the support that they provide seven out of ten.
Read full review of Ataccama ONE Platform »
Aparna Kumari
Data Scientist at HSBC
The experience with their support team has been satisfactory. Whenever we reached out to them with inquiries or...
Read full review of Ataccama ONE Platform »
IvanIvanov21
Expert Data Quality Management at a financial services firm
We have the customer support, but there is no particular assigned support facility for us.
Read full review of Ataccama ONE Platform »
Anonymous User
Data Risk Senior Manager, COO Business Risk at a financial services firm
The technical support is pretty good.
Read full review of Ataccama ONE Platform »
Anonymous User
Head of Data Analytics at a financial services firm
Customer Service: On a scale of 1-5 (5 being the best), I would give it a 5 On a scale of 1-5 (5 being the best), I...
Read full review of Ataccama Reference Data Manager [EOL] »
Anonymous User
Senior Architect at a construction company
Customer Service: Not rated because we never have been a registered user.Technical Support: Ataccama has a user forum...
Read full review of Ataccama DQ Analyzer »

Review 1 of 8

Technical Support

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