Compare AhnLab vs CrowdStrike

AhnLab

CrowdStrike

Based on 272 reviews.

Sample Customers

Popular Solutions

CrowdStrike Falcon

49 reviews

CrowdStrike Falcon Complete MDR

17 reviews

CrowdStrike Falcon Cloud Security

28 reviews

Top Industries

Computer Software Company

18%

Comms Service Provider

12%

Manufacturing Company

Energy/Utilities Company

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
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HectorRios
IT COMMUNICATIONS AND NETWORKS at a legal firm
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use...
Read full review of CrowdStrike Observability »
Waleed Omar
Information Security Specialist at a educational organization
We are protecting our endpoints, workstations, servers, and cloud workloads. This includes effective use of antivirus...
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Waleed Omar
Information Security Specialist at a educational organization
We are using CrowdStrike multiple modules within CrowdStrike. We are using CrowdStrike as an EDR, as an asset...
Read full review of CrowdStrike Falcon Exposure Management »
Muhammad Fahad
Assistant Director to ACIR at a government
There are several use cases for CrowdStrike Falcon Complete MDR. The main ones include 24/7 threat monitoring,...
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Review 1 of 5

Customer Service

No Data Available

Darrin Barnes
Chief Information Officer at a tech services company
I love the team. They have a fine balance of technical and service. It is a very good thing. I would rate them a nine...
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RageshSingh
Cyber Security Engineer at a computer software company
Technical support has been very good. They are very helpful. It's a strong point for the product.
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HectorRios
IT COMMUNICATIONS AND NETWORKS at a legal firm
I would rate CrowdStrike Observability's support as a nine. We had some difficulties at the beginning, but at this...
Read full review of CrowdStrike Observability »
Ganesh-Jadhav
Senior Cyber Security Analyst at a computer software company
I have not interacted with their support team. It is not a part of my job.
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Renju Varghese
General Manager at a computer software company
The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could...
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AJITHH G
Solution Engineer at a comms service provider
We have not had any issues with technical support. Much of what we use is online documentation.
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ManelAlvarez
Technical engineer at a computer software company
The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM...
Read full review of CrowdStrike Observability »
Abraham Pasamar
CEO at a outsourcing company
The customer service and support are satisfactory.
Read full review of CrowdStrike Falcon Cloud Security »
JavierFernandez
Head of IT at a financial services firm
CrowdStrike Falcon technical support has been fine in my experience.
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Mahmoud Younes
CyberSecurity Architects at a tech services company
Regarding maintenance, the service is excellent; if we face any issues, we open a ticket with the CrowdStrike support...
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Saif Ullah Khan
Security Engineer at a tech services company
I have contacted customer service, and they are fast. I have had a good experience with them.
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Waleed Omar
Information Security Specialist at a educational organization
CrowdStrike Falcon's technical support is good.
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ThomasZeulner
Chief Information Security Officer at a manufacturing company
The technical support is great.
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Chintan-Vyas
Associate Director at a financial services firm
Technical support is average. We are not seeing any extraordinary service and not many issues also. It's average, it...
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KismatKunwar
Security Analyst at a tech services company
CrowdStrike's technical support is very good, and I would give them a ten out of ten.
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Anonymous User
Senior Associate - IT at a financial services firm
Technical support for this solution is good.
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Mahesh Haba
DGM IT at a financial services firm
We have only required our local support, they have been sufficient for our needs.
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Mohamed-Atta
Section Head at a energy/utilities company
My interaction with technical support for CrowdStrike Falcon was fine; they supported me and provided a solution for...
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Anonymous User
Specialist, Lead Desktop Support at a energy/utilities company
I rate the technical support from CrowdStrike Falcon a five out of five.
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FlorianKastler
Engineer Avan Vente at a tech services company
The support from CrowdStrike Falcon Complete is very fast. The support could improve if it was in the French...
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Anonymous User
IT Consultant at a comms service provider
The technical support is not very good. I would rate it as an eight out of ten. One improvement could be reducing the...
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Anonymous User
Information Security, Sr. Analyst at a wholesaler/distributor
I would rate the technical support that we received during the deployment, as well as post-deployment, very well....
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Anonymous User
Sr. IT Support Executive at a hospitality company
If they're having an issue, we tend to stick to the team and occasionally reach out to the support team of Falcon...
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Anonymous User
Information Technology Infrastructure Manager (Region 2 IT Manager) at a transportation company
I have had a very limited experience with the customer support team. So, their response time was far worse than any...
Read full review of CrowdStrike Falcon Complete MDR »
WillyVerplancke
Senior Account Manager at a tech services company
Their support is top-notch. They're very dedicated. Their experts are online when you need them.
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Anonymous User
Cybersecurity Advisor at a security firm
Technical support is good. The company also offered training for resellers.
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Anonymous User
Head Of Information Security at a financial services firm
Our only experience in terms of contacting the technical support team for CrowdStrike Falcon Complete was during...
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Carol Kettlety
IT Network Infrastructure Manager at a manufacturing company
The technical support is good and they provide prompt responses to all of our questions.
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GeofreyMwaseba
SOC Analyst at a financial services firm
We have contacted technical support multiple times. I would rate the technical support a three and a half out of...
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Anonymous User
Information Security Analyst at a retailer
The technical support is good.
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Review 1 of 30

Technical Support

No Data Available

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