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it_user320238 - PeerSpot reviewer
Manager of Technical Support at a retailer with 501-1,000 employees
Vendor
Oct 9, 2015
I'm able to single-handedly manage 22 virtualized servers on one set of hosts, and the DR helps me bring systems back up.

What is most valuable?

As a manager, it’s easier for management, as I don’t have a lot of physical servers with them possibly failing. I’ve been slowly getting all the servers virtualized by adding more hosts.

How has it helped my organization?

The disaster recovery solution is so much better to use, to bring systems back up. I’m one person, so I’m managing 22 servers on one set of hosts, and it’s so much easier when I can do it on just one.

What needs improvement?

I don’t think we're large enough to use it like some other firms do, so v5 is perfectly fine for me. We’re running v6 now, but we really don’t even need that.

For how long have I used the solution?

I’ve been running it for more than a year now.

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December 2025
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What do I think about the stability of the solution?

We have to get another host because of growth, and I had some issues with my backup software in the beginning, and since then, it’s been running great.

What do I think about the scalability of the solution?

We’re growing only because we’re realizing that we need to switch from physical to virtuals, plus we are launching a few new products causing for new products. Now we’re going from two to three hosts. They’ve been great so far.

How are customer service and support?

I would’ve said it was excellent until the last case. vSphere was running a bit slow, and the last case it took the guys weeks to get back to me. It was a minor issue. and perhaps that was why. The diagnostic logs were sent, and it took weeks before they got back to me.

How was the initial setup?

I had help, but I would say it was fairly straightforward. At that time, I hadn’t even been to a class, so it was very new to me.

What about the implementation team?

We had two vendors come in, and one was quoting a SAN that was ridiculously expensive (I don’t remember who), but the other vendor, which was BPI information systems, came in with a cheaper SAN solution, because that’s where your cost is. We ran it and we’ve had no problems. My environment’s probably smaller than an enterprise, however.

What's my experience with pricing, setup cost, and licensing?

The cost of hardware and maintenance is something we always look at. I was am one person, and it was getting too complicated to keep the physical servers running for, so we needed to switch to virtualization.

Which other solutions did I evaluate?

I reviewed Hyper-V, but everybody uses VMware. We really only looked at VMware though as consultants recommended it. I knew I wanted to go there.

What other advice do I have?

The support could be a bit better. I would do the same thing that I do.

I don’t have a very big network because I’m so busy, but I count on my consultants and information system networks a lot. After, I’ll research a lot on the internet to back up what we’re doing.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user320124 - PeerSpot reviewer
System Engineer at a transportation company with 1,001-5,000 employees
Vendor
Oct 9, 2015
It performs reliably and performs VM snapshot consolidation well without unnecessary tweaking by me.

Valuable Features

VM snapshot consolidation. It does that extremely well.

Improvements to My Organization

Reliability, it just runs without you worrying about it all the time. I don’t have to tweak it, don’t have to really do anything. It’s easy to use as well.

Room for Improvement

I really don’t have much to complain about as we don’t need very much, so we really are happy where we are right now. However, they could do with bringing back the regular GUI.

Stability Issues

Fairly stable, doesn't crash, and does what it needs to do. It’s great.

Scalability Issues

We’ve only scaled a little bit. We’re not super large, but it definitenly is somewhat easy to scale up. The hardest part is the physical connectivity to disparate networks, which VMware can’t really control.

Customer Service and Technical Support

Excellent, it’s very smooth. You call with your problem, you get to the right person quickly, and they dive in and resolve the issue quickly. If it’s not a VMware issue, they’re very good at letting you know where the issue resides at.

Initial Setup

It’s fairly easy to set up. There’s always a little bit of a question of what comes first, the host of the virtualization of the vCenter server, but it’s not too hard to figure out.

Pricing, Setup Cost and Licensing

I’d highly likely to recommend VSphere, but the only thing that’s prohibiting the switching is cost, as it definitely is expensive.

Other Advice

We always look at responsiveness, availability, and willingness to work on a partnership when choosing a provider. I believe we continuously still look at updates, and sadly we still have some Hyper-V. It’s hard to cost justify switching over for vSphere, as Windows Data Center is just so cheap. But vSphere is definitely better if you ignore costs.

If I’ve never worked with a product, and I’m comparing apples to apples across the board, I definitely have to look at what peers are saying in helping me reach my decision.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VMware vSphere
December 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,853 professionals have used our research since 2012.
it_user320115 - PeerSpot reviewer
Senior Systems Engineer at a retailer with 1,001-5,000 employees
Vendor
Oct 9, 2015
With it, you don’t have to go with third-party solutions as long as you have people with the ability to script within your enterprise who can create tools and access APIs.

What is most valuable?

The command line power CLI module is a great feature, but the PowerShell module is my preferred management tool.

How has it helped my organization?

The automation that it provides is the best. Also cost savings, because you don’t have to go with third-party solutions as long as you have people with the ability to script within your enterprise. Then, you can create your own tools and access APIs very easily.

What needs improvement?

That’s a difficult question because there’s so many features that have been developed but not released yet. I would like to see more workshops with training opportunities at no cost to the customer. That would be very helpful.

What do I think about the stability of the solution?

Very stable.

What do I think about the scalability of the solution?

We kind of just started off large, and kept getting larger.

How are customer service and technical support?

It’s decent. Fairly responsive, not super great but adequate.

Which solution did I use previously and why did I switch?

We were on Hyper-V, and it sucked. The manageability of vSphere far outperforms Windows Hyper-V, at least the 2008 version. VMWare is more stable, it clusters better, and is just better in general.

For me, it’s manageability. VMware offers so many different ways to manage their solution. You can use UNIX-like command-line interface to access the host, can use Pearl, you have a lot of different options at your disposal.

How was the initial setup?

I don’t know.

What about the implementation team?

We hired a consulting firm to come in and actually develop the environment when we moved from Hyper-V.

What other advice do I have?

There’s no better alternative. I would absolutely recommend vSphere. I do think that they’re the most expensive, but well worth the money.

I also think peer reviews would be an interesting way to research, as I haven’t ever encountered a site like IT Central Station before, but I can definitely see the value of moving forward with it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user321165 - PeerSpot reviewer
Network Engineer 4 at a healthcare company with 501-1,000 employees
Vendor
Oct 9, 2015
We're able to scale up as much as we need so long as the backend support is available, although there's no option to choose either the web or thick client.

Valuable Features

  • vMotion
  • DRS
  • HA

Improvements to My Organization

It uses less data-room space, and has lower cost and power consumption, giving us much bigger cost savings.

Room for Improvement

I wish they would maintain thick clients and web clients, so you can choose which to go with.

Stability Issues

It's great, just natural hiccups during the upgrade process, but we straightened out those issues.

Scalability Issues

It's fantastic, able to go as big as you want to go, so long as the backend and databases to support are big enough.

Customer Service and Technical Support

Used tech support for upgrades over the years, and they were good. They were better before partnering with EMC, and not a little more drawn out (ticket, open case, priorities, etc.). Don’t work with TAM.

Initial Setup

I was not involved when they did the initial setup. In a prior job, in a big environment, the setup was smooth in moving to 5.5 from 4.1

Pricing, Setup Cost and Licensing

Budget appropriately, so look at yhr infrastructure, and have no fear on the VMware side because it's a great product.

Other Advice

Nothing is perfect, and something will always have an issue.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user316464 - PeerSpot reviewer
Technology Architect at a tech company with 10,001+ employees
Vendor
Oct 9, 2015
It provides a single platform for API integration, but the web client is clunky.

Valuable Features

  • DRS
  • vMotion

However, without entire feature set we couldn’t manage.

Improvements to My Organization

It reduces the time needed to roll out new solutions. Also, it provides a single platform for our API integrations.

Room for Improvement

It needs color coding (e.g. production/non-=production, tier levels), as it treats everything the same.

Stability Issues

It's pretty solid, most issues are resource and Java related, because Java is a resource hog, but it runs pretty smoothly.

Scalability Issues

There's no concern of scalability, and it gets better with each version. The only issue was with the FT portion, but with 6.0 no concern because it’s capable.

Customer Service and Technical Support

Zero issues with tech support. Our TAM answers after some time, but it's not a negative because they're dedicated just to our company.

Initial Setup

The setup itself is simple, and the only thing is finding the minimums; it won’t tell you minimums prior to upgrades, and you won’t find out until machine dies.

Other Advice

It lose points because it lacks color coding, the web client is clunky, and the interface itself makes it harder to find stuff.

You should run the SQL scripts outside the intial install, cluster SQL, cluster vCenters and run as VMs, and set DR rules to match.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user321318 - PeerSpot reviewer
Systems Administrator at a healthcare company with 1,001-5,000 employees
Vendor
Oct 9, 2015
Our end users have less downtime because vMotion allows us to move off failed hardware and onto another machine, but the web client is clunky.

Valuable Features:

vMotion, because you can move off failed hardware, and if you have a maintenance window, you can put everything onto a physical server, and then put everything back

Improvements to My Organization:

Less downtime for all end users, so if it fails you can get it up on the other machine quickly.

Room for Improvement:

I don’t like the web client, as it's real clunky, and not so instantaneous.

Stability Issues:

It's very stable.

Scalability Issues:

You can go as big as you want

Initial Setup:

It's very easy.

Other Advice:

If you don’t have it, you need it because everything should be virtualized.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user321525 - PeerSpot reviewer
Senior Systems Administrator at a university with 1,001-5,000 employees
Vendor
Oct 9, 2015
We can take one server, virtualize it, and put 12 VMs on it, and have them play different roles. The web client, however, should move from flash-based to HTML5.

Valuable Features

  • HA
  • DRS
  • Storage IO control
  • vMotion
  • Storage vMotion

Improvements to My Organization

On the server virtualization side, we’re able to provide more services with less resources because we can take one server, virtualize it, and put 12 virtualized machines on it, and have them play different roles. It’s allowed us to do more with less.

Room for Improvement

The web client could use some tweaks, and the should move from flash-based to HTML5.

Stability Issues

It's very stable, no hiccups that weren’t addressed by support and updates, no show stoppers.


Scalability Issues

It's highly scalable. We needed to add HP hardware, and an HR cluster to accommodate recent growth, and it was just as simple as adding to the cluster, so highly scalable.

Customer Service and Technical Support

It's responsive, but a few times we had issues with their tech knowledge and troubleshooting steps. We had to escalate the issue and then it was resolved.

Initial Setup

It was straightforward.

Other Advice

It's a good solid product. If I had to virtualize anything, it would be my choice and and would use anything like MS Hyper-V.

Make sure hardware on compatability matrix that VMware uses, because if use something not on list, will run into driver issues unnecessarily. And if planning a brand new data center, those are things you want to look at.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user321009 - PeerSpot reviewer
Network Analyst at a construction company with 1,001-5,000 employees
Vendor
Oct 9, 2015
We run 200 virtual servers on a few physical machines, saving on environmental costs like power and heat. However, internal notifications and performance monitoring could be improved.

Valuable Features

You get virtualized servers, which means you can run a bunch of servers on a couple of machines, so you save money and you save the environmental costs like power and heat. You also get the redundancy when you are using features like vMotion.

Improvements to My Organization

We have around 200 virtualized servers, so while if we had to buy 200 physical servers, it would cost a lot more compared to what we spend.

Room for Improvement

I would say that the internal notifications could be much clearer and the performance monitoring could be a lot better. They have an add-on but that costs money.

Stability Issues

It's very stable – the only thing I have found is that it’s a learning curve. You need to understand all aspects of your environment. Some people are just network or storage or server related, but you need to be aware of all areas. In general, if you need to troubleshoot a server, and VMware is not around, and we have a situation, it’s going to be harder for someone to understand the solution.

Scalability Issues

It’s fairly scalable, as we have over 2000 people, 120 branches across different provinces, and it can support our environment.

Customer Service and Technical Support

Technical support has been fine when they figure out if its hardware or software – we have HP hardware, and so the challenge is dealing with whose job it is, HP or VMWare. Once we understand what the problem is, the support is very good.

Previous Solutions

Initial Setup

I would say not complex but it’s not click click click, it goes through a wizard but once you need to architect the network environment it’s a bit complex.

Other Advice

I would tell say that if you have the money you should buy the solution and go with blades. Also, make sure you do a lot of number crunching to show that the solution is valuable.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user265911 - PeerSpot reviewer
it_user265911Technical Sales Director at a tech company with 51-200 employees
Vendor

Regarding performance monitoring, there are so many tools and even some of them are freeware as LPAR2RDD.

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Updated: December 2025
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