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it_user316464 - PeerSpot reviewer
Technology Architect at a tech company with 10,001+ employees
Vendor
It provides a single platform for API integration, but the web client is clunky.

What is most valuable?

  • DRS
  • vMotion

However, without entire feature set we couldn’t manage.

How has it helped my organization?

It reduces the time needed to roll out new solutions. Also, it provides a single platform for our API integrations.

What needs improvement?

It needs color coding (e.g. production/non-=production, tier levels), as it treats everything the same.

What do I think about the stability of the solution?

It's pretty solid, most issues are resource and Java related, because Java is a resource hog, but it runs pretty smoothly.

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What do I think about the scalability of the solution?

There's no concern of scalability, and it gets better with each version. The only issue was with the FT portion, but with 6.0 no concern because it’s capable.

How are customer service and support?

Zero issues with tech support. Our TAM answers after some time, but it's not a negative because they're dedicated just to our company.

How was the initial setup?

The setup itself is simple, and the only thing is finding the minimums; it won’t tell you minimums prior to upgrades, and you won’t find out until machine dies.

What other advice do I have?

It lose points because it lacks color coding, the web client is clunky, and the interface itself makes it harder to find stuff.

You should run the SQL scripts outside the intial install, cluster SQL, cluster vCenters and run as VMs, and set DR rules to match.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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it_user321318 - PeerSpot reviewer
Systems Administrator at a healthcare company with 1,001-5,000 employees
Vendor
Our end users have less downtime because vMotion allows us to move off failed hardware and onto another machine, but the web client is clunky.

Valuable Features:

vMotion, because you can move off failed hardware, and if you have a maintenance window, you can put everything onto a physical server, and then put everything back

Improvements to My Organization:

Less downtime for all end users, so if it fails you can get it up on the other machine quickly.

Room for Improvement:

I don’t like the web client, as it's real clunky, and not so instantaneous.

Stability Issues:

It's very stable.

Scalability Issues:

You can go as big as you want

Initial Setup:

It's very easy.

Other Advice:

If you don’t have it, you need it because everything should be virtualized.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VMware vSphere
May 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
it_user321525 - PeerSpot reviewer
Senior Systems Administrator at a university with 1,001-5,000 employees
Vendor
We can take one server, virtualize it, and put 12 VMs on it, and have them play different roles. The web client, however, should move from flash-based to HTML5.

Valuable Features

  • HA
  • DRS
  • Storage IO control
  • vMotion
  • Storage vMotion

Improvements to My Organization

On the server virtualization side, we’re able to provide more services with less resources because we can take one server, virtualize it, and put 12 virtualized machines on it, and have them play different roles. It’s allowed us to do more with less.

Room for Improvement

The web client could use some tweaks, and the should move from flash-based to HTML5.

Stability Issues

It's very stable, no hiccups that weren’t addressed by support and updates, no show stoppers.


Scalability Issues

It's highly scalable. We needed to add HP hardware, and an HR cluster to accommodate recent growth, and it was just as simple as adding to the cluster, so highly scalable.

Customer Service and Technical Support

It's responsive, but a few times we had issues with their tech knowledge and troubleshooting steps. We had to escalate the issue and then it was resolved.

Initial Setup

It was straightforward.

Other Advice

It's a good solid product. If I had to virtualize anything, it would be my choice and and would use anything like MS Hyper-V.

Make sure hardware on compatability matrix that VMware uses, because if use something not on list, will run into driver issues unnecessarily. And if planning a brand new data center, those are things you want to look at.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user321009 - PeerSpot reviewer
Network Analyst at a construction company with 1,001-5,000 employees
Vendor
We run 200 virtual servers on a few physical machines, saving on environmental costs like power and heat. However, internal notifications and performance monitoring could be improved.

Valuable Features

You get virtualized servers, which means you can run a bunch of servers on a couple of machines, so you save money and you save the environmental costs like power and heat. You also get the redundancy when you are using features like vMotion.

Improvements to My Organization

We have around 200 virtualized servers, so while if we had to buy 200 physical servers, it would cost a lot more compared to what we spend.

Room for Improvement

I would say that the internal notifications could be much clearer and the performance monitoring could be a lot better. They have an add-on but that costs money.

Stability Issues

It's very stable – the only thing I have found is that it’s a learning curve. You need to understand all aspects of your environment. Some people are just network or storage or server related, but you need to be aware of all areas. In general, if you need to troubleshoot a server, and VMware is not around, and we have a situation, it’s going to be harder for someone to understand the solution.

Scalability Issues

It’s fairly scalable, as we have over 2000 people, 120 branches across different provinces, and it can support our environment.

Customer Service and Technical Support

Technical support has been fine when they figure out if its hardware or software – we have HP hardware, and so the challenge is dealing with whose job it is, HP or VMWare. Once we understand what the problem is, the support is very good.

Previous Solutions

Initial Setup

I would say not complex but it’s not click click click, it goes through a wizard but once you need to architect the network environment it’s a bit complex.

Other Advice

I would tell say that if you have the money you should buy the solution and go with blades. Also, make sure you do a lot of number crunching to show that the solution is valuable.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user265911 - PeerSpot reviewer
it_user265911Technical Sales Director at Xorux
Vendor

Regarding performance monitoring, there are so many tools and even some of them are freeware as LPAR2RDD.

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it_user321027 - PeerSpot reviewer
Systems Analyst at a university with 1,001-5,000 employees
Vendor
We've been able to consolidate 70-80 physical servers into much smaller ESXi virtual servers, though I've yet to figure out the product fully.

What is most valuable?

  • Stability
  • Ease of deployment

How has it helped my organization?

We have been able to consolidate 70-80 physical servers into much smaller ESXi virtual servers. We’ve reduced our footprint to a much smaller virtual environment.

What needs improvement?

I can't say as I'm still trying to figure out the product fully.

What do I think about the stability of the solution?

I have been extremely impressed by the stability of the solution.

What do I think about the scalability of the solution?

It's extremely scalable. The ease of being able to add a new server or host in, and get it compatible with what's going on gives us a lot more functionality to get that host up and running.

How are customer service and technical support?

Fortunately, I haven’t had to use it much, but I’ve gotten good response, usually we get someone on the phone and they are able to help us with our issues.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

I inherited our production environment, but I set up the dev environment and that was up and running in a day. The time from installation to functional environment was about a day.

What other advice do I have?

I think as a company VMware is committed to innovation and stability and from a setting up the environment standpoint, you want consistency, but from what we’ve seen VMWare has that.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user313830 - PeerSpot reviewer
Principal Systems Engineer at a individual & family service with 10,001+ employees
Vendor
Instead of having one application for every physical host, we can run 30-40 on one host.

Valuable Features

The entire virtualization element has allowed us to utilize the hardware more efficiently.

Improvements to My Organization

Instead of having one application for every physical host, we can run 30-40 on the same physical host.

Room for Improvement

I think the updates allowing me to run through the VCSA appliance could be better.

Stability Issues

Fantastic – I love vMotion.

Scalability Issues

Its been working out great for us.

Customer Service and Technical Support

Our technical support is through HP, but we've had very few issues, and it's been great for us.

Initial Setup

It was way too easy.

Pricing, Setup Cost and Licensing

We look at the price point per performance, performance first and then how much it costs.

Other Solutions Considered

We looked at Red Hat but the VMware solution worked out better for us.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user321129 - PeerSpot reviewer
Sr. IT System Engineer at a tech services company with 501-1,000 employees
Consultant
We can cluster storage and make it HA-aware, deploying it across our smaller remote offices without local IT staff.

What is most valuable?

  • vMotion
  • DRS
  • DB switch

How has it helped my organization?

We’re able to leverage it for our main corporate IT infrastructure and deploying across nine smaller remote offices. We can cluster storage and make it HA-aware, and don’t need local IT staff at remote office.

What needs improvement?

For most part, pretty good, but UI could be improved. Has GUI geared towards Linux, would like to see GUI for Windows so that Windows admin can install.

What do I think about the stability of the solution?

Rock solid. Small issues where ESXi host re-booted, but probably related to internal configuration.

What do I think about the scalability of the solution?

Can add multiple ESXi hosts and expand from there. We started with a minimum three node cluster with HP as backbone for storage for blueprint. We were able to move from a 1GBPS network 10 GBPS. We have now gotten up to 30-40 total nodes between all sites, but the main datacenter has 15-20 nodes.

How are customer service and technical support?

We contact them once in a while, and have always had a good impression. Some colleagues though, have had issues however.

Which solution did I use previously and why did I switch?

We were a Hyper-V shop but switched, because more robust. VMware is a gamechagner in virtualization.

How was the initial setup?

It's a little bit complicated at the beginning because we did some of it on our own, and we could have engaged professional services to ease that pain. Some of the complications from a networking piece, which were a little confusing. Also confusing, was the difference between thick and thin provisioning. Logic says you should thin provision, but after taking the classes, we probably should have gone with thick provisioning.

What's my experience with pricing, setup cost, and licensing?

The product is good, but the licensing gets confusing. As a technician, I don’t want to have to worry about the licensing side. If I purchase something, just tell me how many licenses I have left whenever I add a server, just something simple like that.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user320091 - PeerSpot reviewer
Monitoring Tools Analyst at a individual & family service with 10,001+ employees
Vendor
We're able to have all VMs use the ESXi and to move all blades without ever affecting the user experience.

What is most valuable?

The HA and DRS capabilities are great. Right now, we’re able to basically use the ESXi and move all the blades without the users ever knowing anything was different.

How has it helped my organization?

Having all the VMs and everything work without the user experience being affected.

What needs improvement?

That’s a hard question since I don’t know what new features there are in v6 other than single-user sign-on. I’m curious to see the release of v6 here, as I want to see how the client version works. I also want to get an overall view of how it works, as well as how well the mobile management works.

Of course it has room for improvement, but it’s the best in the field as there’s not many better options.

What do I think about the stability of the solution?

It’s been very stable for us. I’m still on version 5.5, so one of the things I wanted to do is check out if 6 is worth upgrading to.

What do I think about the scalability of the solution?

We don’t have many users, and right now, it’s just me who's running this solution. For the VMs, we’ve been able to get requests from my internal customers to just improve on the sizes, and it works very, very well.

How are customer service and technical support?

I’ve had mixed results primarily because I’ve had issues that have dragged on for a while, but for the most part in terms of responsiveness and explanation they’ve been very good. Once I articulate my problem to them, they explain the steps to take next very well.

Which solution did I use previously and why did I switch?

We had lots of servers, and the costs were also huge. The cost was not only in buying hardware, but also looking at, in the data center, the footprint that we were taking up, and having to pay for all of that. Thus, we knew we needed to become more cost effective, and we were able to move from many locations into one server location in a chassis.

How was the initial setup?

The environment that I manage now was set up about six years ago. We had an outsourcer (third-party) set it up since we wanted a professional to setup a new technology. He royally screwed it up, and we had to come back, completely rip it up, and restart. VMware had to help us get it back up to speed since that point.

Which other solutions did I evaluate?

Capabilities, as we do a bake-off to essentially evaluate options. We look at multiple vendors, and see if they meet X and Y demands, and see who does it best.

I have a list of things that I think I need, but it helps to see what others need and want as well. After seeing their pros and cons, we can reevaluate on what we need in our environment accordingly.

VMWare was the vendor that won last time, nobody wanted Hyper-V. We looked at Hyper-V and VMWare only, and nobody wanted Hyper-V. VMWare delivered far better test results.

What other advice do I have?

Without explicitly saying look at VMWare, understand what functions you need in your products, look at different vendors and what they claim to provide, and then bring them in house to see if they deliver on their claims. They have to pass all of the tests that your company needs.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.