VarunSidana - PeerSpot reviewer
Technical Team Lead at Golf Business Machine
Real User
Allows multi-tenancy, but has a complicated installation process, and needs more integration with other network devices
Pros and Cons
  • "What I found most valuable in vCloud Director is the multi-tenancy."
  • "What could be improved in vCloud Director, particularly from the networking side, is its integration with other network devices. It also needs a more simplified installation because the process is a little bit complicated."

What is most valuable?

What I found most valuable in vCloud Director is the multi-tenancy.

What needs improvement?

What could be improved in vCloud Director, particularly from the networking side, is its integration with other network devices. Currently, it is not connected with the core network devices, for example, Palo Alto or any firewall used in the company. Though there is good integration with NSX, some of the customers don't use NSX. There should be a good amount of integration between vCloud Director and the other network providers, because if there's search integration, then things will become more automated and it'll be more tightly integrated with everything.

What vCloud Director needs is a more simplified installation, because the process is a little bit complicated, compared to installing vRealize Automation or the set of vRealize solutions. They're much easier to deploy than vCloud Director.

Making the installation automated is an additional feature I'd like to see in the next release of the solution. Now that VMware VCF is there, they have the automation layer ready. If any company or organization is planning to deploy vCloud Director, they will start from scratch. They will start from the hardware level itself. If they a tie-up with Dell or HP and from the server level itself, if they can start deploying with vCloud Director by following the best practices and verified architecture, then it makes sense.

For how long have I used the solution?

I used version 10.2 of vCloud Director for the past twelve months, and the total number of years I used it was from four to five years.

What do I think about the stability of the solution?

vCloud Director is quite stable. It has good stability.

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What do I think about the scalability of the solution?

vCloud Director, in terms of scalability, can be improved.

How was the initial setup?

The initial setup for vCloud Director was simple when we started, but then it became complex, particularly when we started growing. When we had multiple tenants, and a unique set of tenant organizations within vCloud Director, setting it up started to get complex.

What other advice do I have?

I'm a team leader of a set of consultants in one company in UAE, so I downloaded reports, for example, about vCloud Director for reference. It helped me in designing a solution. I used to work for VMware as a post-sale consultant based in India, but then I quit and joined a different company. I have a personal experience with the vCloud Director.

In terms of maintaining vCloud Director, if you have a good amount of footprint of VMware staff, it would still depend on the number of objects you are controlling through the solution. If you have just one or two organizations created, it's fine, meaning one person can do the maintenance. In my scenario, however, I was supporting a customer who is one of the largest clients in VMware, who is using vCloud Director, so it was almost a team of six to seven people who were involved in maintaining the solution.

My advice to people looking into implementing vCloud Director would depend on their use case. vCloud Director has a very limited use case because most needs can be taken care of by vRealize Automation. If you're not a VCPP (VMware certified partner) and providing the VMware services to the external organization, you don't need the vCloud Director. You can have your private cloud based on open shift, open stack, vRealize, and a bunch of other solutions. vCloud Director is predominantly only for the VCPPs who are authorized to sell the VMware cloud to external customers, which they manage on behalf of VMware.

I'm rating vCloud Director seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Architect Product Engineering at SunGard Availability Services
MSP
Top 20
Allows us to host customers and provide multi-tenancy so that we can have shared infrastructures used by multiple customers
Pros and Cons
  • "The most valuable features are the multi-tenancy and multi-site configuration."
  • "The integration between components could be improved."

What is our primary use case?

This solution is used for hosting customers and providing multi-tenancy so that we can have shared infrastructures used by multiple customers.

We have our own organization. We have a private cloud that we host, and we onboard customers on that private cloud.

It's a cloud-based solution.

There are currently more than 40 customers that are hosted on the private cloud across the US, UK, and Canada.

What is most valuable?

The most valuable features are the multi-tenancy and multi-site configuration. It's very efficient. The virtual machine deployment and segregation of customers due to multi-tenancy is also very simplified. That is the reason we chose this product for hosting the private cloud.

What needs improvement?

The integration between components could be improved. The cloud solution does not comprise a single product. If you look at Azure or AWS, they have tightly integrated all the components in the backend, and they just provide a UI. With VMware, we just have to integrate all products of VMware together and then provide a UI to the customer. 

If some component of the UI isn't working, in the backend we have to find out, is this vCloud availability the problem? Or is RabbitMQ the problem? This kind of integration is supposed to be done by the service provider, but the integration should be pretty tight between all the components, which form a private cloud.

For how long have I used the solution?

I have been using this solution for almost 12 years.

What do I think about the stability of the solution?

The stability is good but not excellent because of the interoperability between different components of VMware products, which form a private cloud. The interoperability needs to be improved between the different components of the private cloud.

What do I think about the scalability of the solution?

Scalability-wise, it's a pretty good product. We can scale to multiple regions, and we can also increase the number of sales as required. If the customers in a specific region are too many and there is a lot of access, we just need to add more vCloud Director sales for customers.

How are customer service and support?

Technical support needs to improve because the private cloud is comprised of multiple solutions. A customer has to log to identify which product is having problems, and then log a call with a vendor. The support from the vendor is not very good. For some of the cases, we have to chase them for almost a month to get a resolution.

Which solution did I use previously and why did I switch?

We previously used VLS Automation earlier and multi-tenancy was also quite simple over there, but the only thing was the SSO integration with the multi-tenancy was not consistent. That's the reason we switched from VLS Automation to the private cloud, vCloud Director.

How was the initial setup?

Initial setup was pretty simple. For deployment, we used three or four people across six regions.

We use around 25 people to maintain the solution across six regions.

What's my experience with pricing, setup cost, and licensing?

We pay monthly for all of the licenses.

What other advice do I have?

I would rate this solution 7 out of 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Roberto Cardenas - PeerSpot reviewer
Ingeniero De Preventa De Cloud Y Servicios Profesionales at Licencias OnLine
Reseller
Has an easy installation process and provides efficient security features
Pros and Cons
  • "It helps ensure security across our cloud environments."
  • "The product installation process could be easier for new users as well."

What is our primary use case?

The primary use case for vCloud Director is deploying a cloud infrastructure in collaboration with partners to provide a data center environment for clients.

What is most valuable?

The platform's most valuable feature is security.

What needs improvement?

The product installation process could be easier for new users as well. 

What do I think about the stability of the solution?

I rate the platform's stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the platform's scalability a nine out of ten.

How are customer service and support?

The technical support team always responds with a resolution in case of queries.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Azure and AWS databases for cloud management. The main reason I switched to VMware, particularly vCloud Director, was the need for better flexibility and stability in managing my infrastructure.The product is inexpensive compared to AWS, Azure, and GCP.

How was the initial setup?

The initial setup is easy. However, it requires essential work experience and information to understand the platform.

What's my experience with pricing, setup cost, and licensing?

The product is inexpensive compared to AWS, Azure, and GCP.

What other advice do I have?

VMware's vCloud Director solution has been instrumental in addressing multi-tenancy needs within my organization. By leveraging the product alongside VMware's vSphere BitLocker Center, my clients can securely utilize their dedicated data centers while benefiting from scalability. Additionally, it helps ensure security across our cloud environments.

It primarily caters to public cloud environments. I rate it a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Technical Team Leader - Microsoft at a consultancy with 11-50 employees
Real User
Top 20
Difficult to install, but provides good stability
Pros and Cons
  • "vCloud Director is a stable solution."
  • "The solution's installation is difficult, and you need somebody with the solution's knowledge to do the installation."

What is most valuable?

vCloud Director is a stable solution.

What needs improvement?

The solution's installation is difficult, and you need somebody with the solution's knowledge to do the installation.

For how long have I used the solution?

I have been using vCloud Director for three years.

What do I think about the scalability of the solution?

I have around 20 to 25 customers for vCloud Director.

What's my experience with pricing, setup cost, and licensing?

vCloud Director is a very expensive solution. Before January, you had to pay for what you use. A single CPU call costs 200 euros, and we currently need to license 3,500 CPU calls, which is a lot of money.

What other advice do I have?

VMware took the decision one day to change all the usage types and gave us only three months to change, which is a really bad thing.

Overall, I rate the solution a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Martin Helms - PeerSpot reviewer
CEO & Owner at Rackhosting
Real User
Top 10
A highly stable solution that provides the ability to host customers on their own cloud
Pros and Cons
  • "The most valuable feature of vCloud Director is its ability to host customers on their own cloud."
  • "vCloud Director should include better billing options for businesses like mine or more options for customers to see their usage and billing situation regarding the usage of vCloud Director."

What is our primary use case?

I own a hosting company and use vCloud Director for my customers.

What is most valuable?

The most valuable feature of vCloud Director is its ability to host customers on their own cloud.

What needs improvement?

vCloud Director should include better billing options for businesses like mine or more options for customers to see their usage and billing situation regarding the usage of vCloud Director. vCloud Director's graphical user interface should be made easier.

For how long have I used the solution?

I have been using vCloud Director for around 12 years.

What do I think about the stability of the solution?

I rate vCloud Director ten out of ten for stability.

What do I think about the scalability of the solution?

vCloud Director has good scalability. I rate vCloud Director a nine out of ten for scalability.

How was the initial setup?

Compared to its competitors, the initial setup of vCloud Director is more difficult than it should be.

What was our ROI?

We have seen a return on investment with vCloud Director.

What's my experience with pricing, setup cost, and licensing?

We are paying around $ 15,000 per month for vCloud Director, and it would be nice if it could be made cheaper.

What other advice do I have?

Users need to be educated to use vCloud Director.

Overall, I rate vCloud Director an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Søren O. Bendtsen - PeerSpot reviewer
Team Manager - Private Cloud Platform & Storage at ITM8
Real User
Top 10
Helps to connect different clouds
Pros and Cons
  • "We use the solution to connect clouds to different clouds."
  • "It would be great if Microsoft and VMware come together and become a common tool."

What is our primary use case?

We use the solution to connect clouds to different clouds. 

What needs improvement?

It would be great if Microsoft and VMware come together and become a common tool. 

For how long have I used the solution?

I have been working with the product for ten years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The product is scalable. 

How are customer service and support?

The solution's support depends on the partnership. We do not attend to level 1 and level 2 support cases but level 3 support cases. 

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The solution's price is the market standard and depends on usage. 

What other advice do I have?

I would rate the product a nine out of ten. The tool is simple and easy to use. The solution provides API and GUI interfaces. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Ronaldo-Barbieri - PeerSpot reviewer
Sales Director at Abentro
Reseller
Top 20
Reliable in usage and beneficial support provided
Pros and Cons
  • "vCloud Director is a stable solution."
  • "The initial setup of the vCloud Director was not complex and not easy, it was in the middle range of difficulty. It could be made easier."

What is our primary use case?

vCloud Director is used for our customers and my company for the cloud.

For how long have I used the solution?

I have been using vCloud Director for approximately one year.

What do I think about the stability of the solution?

vCloud Director is a stable solution.

What do I think about the scalability of the solution?

We have approximately three people using vCloud Director in my company.

How are customer service and support?

The support provided by the vCloud Director is good.

How was the initial setup?

The initial setup of the vCloud Director was not complex and not easy, it was in the middle range of difficulty. It could be made easier. 

What other advice do I have?

My advice to others is for them to check the requirements before implementation.

I rate vCloud Director a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Mohamed-Lotfy - PeerSpot reviewer
L2 Cloud Ops Engineer at Orange
Real User
Top 20
Reliable with a user-friendly interface
Pros and Cons
  • "The solution is reliable and performs well."
  • "There are too many errors, it could be more stable."

What is our primary use case?

Yes, we are using this solution to provide cloud services to our customers. I'm an L2 Cloud Ops Engineer.

What is most valuable?

The solution has a user friendly interface. It's easy for us to provide services to customers and our customers find the UI easy too. The solution is reliable and performs well. 

What needs improvement?

We get too many errors, whether it's the URL not working or errors in some of the UI features. I think it needs to be more stable.

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The stability could be improved.

What do I think about the scalability of the solution?

We have around 50 users for now and we're able to scale up at any time. The solution is used on a daily basis and we have one person who deals with maintenance. 

How are customer service and support?

The technical support is good. 

How was the initial setup?

The initial setup was pretty easy.

What other advice do I have?

I would advise anyone wanting to use the solution to get training from VMware. 

I rate the solution eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: March 2024
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Buyer's Guide
Download our free vCloud Director Report and get advice and tips from experienced pros sharing their opinions.