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Abu Imran - PeerSpot reviewer
Information Security Engineer at Nhq Distribution Ltd
Real User
A good endpoint security software in the market that needs to offer more customization capabilities
Pros and Cons
  • "The most valuable feature of the solution is its dashboard."
  • "The customization capabilities of the solution are an area where it lacks, so it would be great if our company could customize the solution to meet the demands of our customers."

What is our primary use case?

Trellix Endpoint Security (ENS) is useful as an endpoint security software.

What is most valuable?

The most valuable feature of the solution is its dashboard.

What needs improvement?

The dashboard provided by the solution needs to be improved. The customization capabilities of the solution are an area where it lacks, so it would be great if our company could customize the solution to meet the demands of our customers.

In the future, I would like technical support for the solution and its UI to be more efficient.

For how long have I used the solution?

I have been using Trellix Endpoint Security (ENS) for two years. I usually deal with a product's latest version. My company has a partnership with Trellix.

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What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten. The solution is mostly stable, but sometimes, there is a need to do some troubleshooting.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a seven out of ten.

How are customer service and support?

I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Currently, I work with CrowdStrike since my company has a partnership with it. CrowdStrike is better than Trellix Endpoint Security (ENS). CrowdStrike offers functionalities like machine learning and DLP.

How was the initial setup?

I have used the solution on the cloud and on-premises. Currently, the solution is deployed on the cloud services offered by Trellix, which I feel is a public cloud.

What's my experience with pricing, setup cost, and licensing?

I don't think there are any extra expenses besides its licensing costs.

What other advice do I have?

Maintenance of the solution is required, including some troubleshooting parts managed by five to six engineers in our company.

I recommend the solution to those planning to use it.

Not all solutions in the market are good, though I found Trellix Endpoint Security (ENS) to be a good product.

I rate the overall solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2176815 - PeerSpot reviewer
Executive Director of Infrastructure and Technology Asia Pacific at a manufacturing company with 10,001+ employees
Real User
Impacts performance of servers negatively but it does protect us against threats
Pros and Cons
  • "Provides protection against threats."
  • "Impacts performance of the servers quite negatively."

What is our primary use case?

This is an anti-virus and firewall solution. We have over 5,000 users and we are customers of Trellix. 

What is most valuable?

Provides endpoint security protection against malware and the like.

What needs improvement?

Trellix tends to get in the way and really impacts the performance of the servers quite negatively.

For how long have I used the solution?

We've been using this product for around 20 years.

How was the initial setup?

I wasn't involved in the initial setup. 

What other advice do I have?

I'd recommend that potential users of this solution look for something more modern, for a newer company providing innovative solutions. I rate this solution five out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Trellix Endpoint Security Platform
August 2025
Learn what your peers think about Trellix Endpoint Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,956 professionals have used our research since 2012.
Project Manager at LTIMINDTREE
Real User
We can deploy all our configurations through the cloud
Pros and Cons
  • "We have a cloud-based instance, so we can deploy all our configurations through the cloud. That's the beauty of FireEye."
  • "Upgrading to new versions isn't easy and it can take a long time. Also, other solutions' tamper protection features are better than FireEye's. Clients should have access to our local information, but they shouldn't change settings on the system itself."

What is our primary use case?

FireEye replaces our traditional antivirus solutions like Symantec and McAfee and covers multiple business use cases, including EDR. 

What is most valuable?

We have a cloud-based instance, so we can deploy all our configurations through the cloud. That's the beauty of FireEye.

What needs improvement?

Upgrading to new versions isn't easy and it can take a long time. Also, other solutions' tamper protection features are better than FireEye's. Clients should have access to our local information, but they shouldn't change settings on the system itself. 

For how long have I used the solution?

I I have used FireEye for 10 months.

What do I think about the stability of the solution?

I rate Endpoint Security seven out of 10. There is room for improvement and development. 

What do I think about the scalability of the solution?

FireEye is a cloud-based application, so it's easy to extend by purchasing more licenses. 

How are customer service and support?

FireEye responds promptly, and their support has been excellent so far.

How was the initial setup?

Deploying Endpoint Security is hassle-free. We uninstalled our legacy antivirus system and deployed FireEye. We created a package and deployed it across the servers manually. 

What other advice do I have?

I rate FireEye Endpoint Security eight out of 10. Explore the solution and see what benefits it can offer your organization. I recommend FireEye depending on the customer's needs and use cases. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
FaheemSaeed - PeerSpot reviewer
Manager Pre-Sales (ICT) at CNS Engineering
Reseller
Provides good mobile device protection and it works on all platforms
Pros and Cons
  • "Provides good mobile device protection."
  • "The solution lacks device control."

What is our primary use case?

We primarily use this solution as cover for mobile devices. I'm the manager of pre-sales and we are resellers and users of this solution. We are low-level partners of McAfee.

What is most valuable?

The solution provides good mobile device protection and it's great that it's on the cloud. The product is compatible and works for all platforms.

What needs improvement?

I'd like McAfee to include device control on MVISION. The solution currently lacks mobile device management. The cost of the solution is comparatively high and I'd like to see that reduced. 

For how long have I used the solution?

I've been using MVISION for one year and working with McAfee solutions for the past 10 years. 

What do I think about the stability of the solution?

The solution is stable for threat protection. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The technical support is very good. They are very knowledgeable and also happy to help out. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy and very straightforward. 

What's my experience with pricing, setup cost, and licensing?

There's a USD$1,500 supported annual subscription fee that includes maintenance for anywhere between 51 and 100 users. It's USD$30 per users which I think is quite expensive. 

What other advice do I have?

It's important to be clear about your use case and environment before purchasing this solution. 

I rate this solution eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. reseller / Partner
PeerSpot user
reviewer1915887 - PeerSpot reviewer
Mgr. ICT-Services at a comms service provider with 501-1,000 employees
Real User
User friendly, easy to set up, and provides good support
Pros and Cons
  • "What I like most about McAfee MVISION Endpoint is that it's very user-friendly. You do need some knowledge on how to navigate the portal, but as soon as you've gained that knowledge, navigation will no longer be an issue. I have no complaints about McAfee MVISION Endpoint. For me, the product is perfect the way it is. It's great right now, and it's doing good as it is."
  • "So far, McAfee MVISION Endpoint ticks off all of our boxes, but its pricing could always be better."

What is our primary use case?

We're using MVISION Endpoint for the protection of our endpoint devices.

What is most valuable?

What I like most about McAfee MVISION Endpoint is that it's very user-friendly. You do need some knowledge on how to navigate the portal, but as soon as you've gained that knowledge, navigation will no longer be an issue.

I have no complaints about McAfee MVISION Endpoint. For me, the product is perfect the way it is. It's great right now, and it's doing good as it is.

What needs improvement?

So far, McAfee MVISION Endpoint ticks off all of our boxes, but its pricing could always be better.

For how long have I used the solution?

I started using MVISION Endpoint last year. It was preceded by the MVISION ePO.

What do I think about the stability of the solution?

McAfee MVISION Endpoint is a stable product.

What do I think about the scalability of the solution?

McAfee MVISION Endpoint has no issues in terms of scalability. You just need money to make scaling up possible.

How are customer service and support?

The support for McAfee MVISION Endpoint is okay. I have no complaints about it.

On a scale of one to five, where one is bad and five is good, I would rate support for the product as four out of five.

How was the initial setup?

The initial setup for McAfee MVISION Endpoint is pretty easy.

What about the implementation team?

We used a consultant for the deployment of McAfee MVISION Endpoint.

What was our ROI?

I don't have information on ROI from McAfee MVISION Endpoint because a separate unit takes care of those calculations.

What's my experience with pricing, setup cost, and licensing?

Pricing for McAfee MVISION Endpoint is not very good, and I would rate its cost three out of five, though I won't be able to mention how much its actual price is.

Which other solutions did I evaluate?

There were other solutions in use, but that was before I joined my department, so I don't know which solutions were used before my company went with McAfee MVISION Endpoint.

What other advice do I have?

I have some experience with McAfee MVISION Endpoint, and I'm currently using it. I can't remember the exact version of the solution which I'm using, but it's the latest version.

My company is a customer of McAfee MVISION Endpoint.

My company is a telco, so I don't have the exact user count, but it's surely more than a hundred. All roles within my company use the product, even people at the highest levels.

At the moment, there's no plan to increase usage of McAfee MVISION Endpoint within the company.

My advice for people looking into implementing McAfee MVISION Endpoint is to use the demo, roll it out within your organization, utilize its functionalities, and let it work for you.

In terms of rating, I'm giving McAfee MVISION Endpoint a solid eight because it does what's needed and it works, so no complaints.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RUBEN CARDENAS - PeerSpot reviewer
National Technical Support Manager at BancoSol S.A.
Real User
It's a good solution , not the best. Email protection could be better.
Pros and Cons
  • "MVISION offers decent protection."
  • "The email protection isn't efficient enough, and I'd like to see DLP features in the next release."

What is most valuable?

MVISION offers decent protection.

What needs improvement?

The email protection isn't efficient enough, and I'd like to see DLP features in the next release. 

For how long have I used the solution?

I've been using MVISION for three years.

What do I think about the stability of the solution?

MVISION is stable.

What do I think about the scalability of the solution?

MVISION is scalable. 

How was the initial setup?

Setting up MVISION is easy.

What's my experience with pricing, setup cost, and licensing?

We have an annual license and pay extra for support.

What other advice do I have?

I rate McAfee MVISION Endpoint six out of 10. It's a good product, but not the best. I wouldn't recommend it to others because it's not secure enough. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Meleria Mangaring - PeerSpot reviewer
Meleria MangaringSolutions Engineer at Trends and Technologies, Inc
Real User

The GUI of ePO must be upgraded.

reviewer1853511 - PeerSpot reviewer
Delivery Manager at a tech services company with 10,001+ employees
Consultant
Great containment feature and very user-friendly GUI
Pros and Cons
  • "A great console with a user-friendly GUI."
  • "Search feature could be made more user-friendly."

What is our primary use case?

The solution enables me to monitor all my endpoints and ensure that our agents are reporting to the FireEye management server. That is key for allowing us to see any suspicious traffic coming in. I'm the delivery manager and we are customers of FireEye. 

What is most valuable?

I like the console and the GUI is user-friendly. One of the most important and critical features is containment. Suppose something gets infected and there's the possibility of it spreading laterally and causing a problem or compromising a network. FireEye has a feature that enables it to disconnect from a system network so that the infection doesn't spread. 

Even if an incident occurs at night when support teams are not available, the feature can contain the infection so that when the support teams get to work, they can carry out the remediation part and bring the system back to production.

What needs improvement?

I'd like to see the searches enhanced because when I hand over the product to someone without experience, it should be user-friendly to them as well. If the feature was enhanced, and the amount of data that comes in reduced, it would simplify the process for anyone. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I haven't had any issues with scalability. 

How are customer service and support?

The support is pretty good, we haven't had any problems. 

How would you rate customer service and support?

Neutral

How was the initial setup?

We had a separate team implementing FireEye and there didn't seem to be any issues so I think deployment was relatively straightforward. 

Which other solutions did I evaluate?

I prefer FireEye to solutions like CrowdStrike, Carbon Black, and Trend Micro which are not as user-friendly. FireEye is also easier to integrate with the SIEM, so all the logs get pushed and there are no issues getting the device integrated with SIEM. 

What other advice do I have?

I rate this solution nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1768788 - PeerSpot reviewer
Cyber Security Consultant at a energy/utilities company with 10,001+ employees
Consultant
Good solution offering containment and the ability to triage agent activities
Pros and Cons
  • "The features we have found most valuable have been containment as well as the ability to triage agent activities."
  • "The way that signatures work when using this solution could be improved. They could be more user friendly. We would like the ability to select a client's signature from a menu or file share to save time."

What is most valuable?

The features we have found most valuable have been containment as well as the ability to triage agent activities.

What needs improvement?

The way that signatures work when using this solution could be improved. They could be more user friendly. We would like the ability to select a client's signature from a menu or file share to save time. 

FireEye allows three releases per day which are automated. If the automation fails for some reason, the release fails. FireEye does not allow manual releases. This is why we are moving away from using this solution. 

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

The customer service is good. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have previously used Symantec at a different company. I think Symantec is the best solution overall. 

How was the initial setup?

The initial setup was quite complex. It took three months for us to roll out the solution. 

What other advice do I have?

The suitability of FireEye for a business depends on the business itself. 
I would rate this solution a seven out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Trellix Endpoint Security Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Trellix Endpoint Security Platform Report and get advice and tips from experienced pros sharing their opinions.