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Zaid Shaikh - PeerSpot reviewer
Software Engineer at Hinge Health, Inc.
Real User
Top 10
Jul 8, 2024
Helps to collect and analyze metrics and is useful for monitoring user engagement
Pros and Cons
  • "TiDB Cloud has a broader scope that offers multiple services. It can be compared to major cloud providers like AWS, Microsoft Azure, and GCP."
  • "If you are using a product managed by a cloud provider, such as AWS or Google Cloud, you benefit from various management tools."

What is our primary use case?

We use an open-source tool called Prometheus. It is an available offering with extensive documentation. The primary purpose of using a time series database like Prometheus is to collect metrics of various activities. These activities can be on the user side, infrastructure side, or behind the scenes where the software is running.

There is a wide variety of use cases for time series databases, mainly focused on collecting and analyzing metrics. For example, you might want to track how many active users log into your product over different periods—minutes, hours, days, weeks, or months. This data can help you understand user behavior and activity trends.

Time series databases record data points over time, allowing you to recall past data or visualize current activity. This is useful for monitoring user engagement, understanding the geographic distribution of your user base, and many other metrics.

We use Prometheus for collecting metrics and Grafana for visualizing them. Grafana allows us to create real-time charts and graphs that display how data changes over time. For example, if you are running an e-commerce site, you might see increased user activity in the evenings when people are more likely to shop.

By combining Prometheus with Grafana, we can track events such as payment initiations on an e-commerce site. Prometheus records the events, and Grafana visualizes them, showing trends and spikes in user activity

How has it helped my organization?

Understanding the use of a product and its impact across various areas is essential. For example, if you want to analyze a downward trend in sales, TiDB Cloud can help identify the factors affecting user behavior. It provides valuable insights into what is going on and why. While it can be a broad topic with many technical details, TiDB Cloud offers a comprehensive solution to understand these metrics and trends effectively.

What is most valuable?

TiDB Cloud has a broader scope that offers multiple services. It can be compared to major cloud providers like AWS, Microsoft Azure, and GCP. Just as these providers offer various services under the umbrella of their cloud platforms, TiDB Cloud also has multiple offerings. For instance, it includes tools like Prometheus and Grafana. TiDB Cloud can be seen as a domain that encompasses various tools and services, making it similar to how AWS, GCP, and Azure operate in the cloud space. These tools are widely recognized and commonly used for managing and tracking data events over time.

What needs improvement?

If you are using a product managed by a cloud provider, such as AWS or Google Cloud, you benefit from various management tools. For instance, AWS offers CloudWatch for tracking metrics, while Google Cloud provides Time Series Insights. These tools are managed by the cloud providers. As an end user, you primarily need to pay for the service, and the cloud provider handles most of the management tasks.

If you choose to use open-source tools like Prometheus, you will need to manage them yourself. It's a trade-off between convenience and cost. Opting for a managed service means you pay more but have less management overhead. On the other hand, using open-source solutions can reduce costs but requires you to handle the entire management of the infrastructure and database, such as ensuring uptime and provisioning resources. TiDB Cloud offers a reliable, managed solution that ensures availability and performance without the hassle of self-management.

Buyer's Guide
TiDB Cloud
May 2026
Learn what your peers think about TiDB Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,099 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I never really had an issue since we managed the database ourselves. We had many alerts, monitoring systems, and processes to handle everything, including deeper analytics. Many key editing tasks were challenging, but as you progress, you understand at what stage to handle them so things work properly. However, if you're working on a much larger scale and managing the infrastructure of a time series database, it becomes difficult. 

How are customer service and support?

Technical support for TiDB Cloud is actually quite good. Since it is an open-source tool, we have extensive documentation available on the internet and a supportive community you can reach out to. If you choose a cloud-hosted provider, they have a tech team and a support team that responds quickly and manages any issues that arise while you're working. As an open-source tool, TiDB Cloud has comprehensive documentation with answers to almost everything.

How was the initial setup?

If it's self-hosted, the initial setup can indeed be a complex challenge. As you continue to maintain it, managing it becomes slightly easier. On the other hand, using a cloud provider might offer additional benefits compared to using an on-premise solution

What other advice do I have?

There are a few pitfalls and some complexity, but overall it's highly recommended. It's particularly useful for tracing the applications and use cases of complex data.

I recommend the solution. The advice is to use TiDB Cloud for any product or evaluate it based on your use cases. Consider what is important for you: whether you can manage it yourself or prefer to delegate those efforts to your provider, who will handle things for you. TiDB Cloud is powerful for connecting your metrics to understand behavior, both on the product side and the insight engineering side. Additionally, TiDB Cloud is useful for identifying issues if something goes wrong.

Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2805606 - PeerSpot reviewer
Senior Software Enginer at a tech vendor with 11-50 employees
Real User
Top 20
Feb 28, 2026
Cloud database has supported massive sensor analytics and reduced costs but adoption needs guidance
Pros and Cons
  • "There are cost savings because of TiDB Cloud; we save a lot of money on hardware, we need fewer employees for maintenance, and we have less downtime which helps our business be much more successful."

    What is our primary use case?

    In production, we use the cloud, but in other environments like development and integration, we use self-managed. We store quite a lot of data on TiDB Cloud because it is a scalable database that supports tons of data with online and offline analysis, and online transactions.

    Our company focuses on transportation support, with many sensors installed on cars and trucks that collect a lot of data about them. Truck owners can then use this data to analyze their cars and their business to support and grow their business.

    I would like to share how we calculate the speed of the car and the value of the truck, as all the CRUD operations about the data happen in TiDB Cloud.

    What is most valuable?

    In my experience, the best feature TiDB Cloud offers is that whenever we want to scale up or scale out our database, it is very simple—just a simple click, and it will scale out automatically.

    I appreciate the speed of the scaling feature because it is very fast, and the lack of downtime is also my favorite aspect.

    There are cost savings because of TiDB Cloud.

    I would like to share some specific details on the cost savings: first, we save a lot of money on hardware, second, we have fewer employees needed for maintenance, and third, we have less downtime which helps our business be much more successful. These are all advantages that TiDB Cloud provides.

    What needs improvement?

    I have not really noticed any areas where TiDB Cloud could be improved or faced any challenges.

    For how long have I used the solution?

    I have not used TiDB Cloud at all, but I have been using TiDB, the self-managed cluster for about half a year.

    What do I think about the stability of the solution?

    I do not know much about the technical details of TiDB Cloud, so I cannot answer questions about how we process or analyze that sensor data, including if we run real-time queries or batch jobs.

    The performance of TiDB Cloud is very good under heavy workloads and spikes in traffic; it handles the traffic very well, and we have never encountered any downtime because of peak traffic.

    What do I think about the scalability of the solution?

    TiDB Cloud is a very good choice when you are handling a massive set of data and also want high performance, easy scaling, and high availability.

    How was the initial setup?

    It is not easy for our team to adopt TiDB Cloud because it is quite complicated. Even though you have provided very detailed documentation, it still takes us a lot of time to work through the whole document to establish best practices on TiDB Cloud.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Feb 28, 2026
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    Buyer's Guide
    TiDB Cloud
    May 2026
    Learn what your peers think about TiDB Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
    896,099 professionals have used our research since 2012.
    Shailesh Shandilya - PeerSpot reviewer
    Principle Consultant at Verinite
    Real User
    Top 5
    Jul 7, 2024
    Open source, uses a distributed log and is based on a distributed system but doesn't support functions and procedures, which Oracle and other databases do
    Pros and Cons
    • "TiDB selections are fast, and it handles collections and solutions well. Vertical and horizontal scaling are also good features."
    • "There should be the ability to replicate auto-increment sequences from the production environment to the disaster recovery environment."

    What is our primary use case?

    Silverlake Axis has a core banking and loan product called SILK, used by most banks in Southeast Asia, like in Malaysia, Singapore, and Thailand. The new product I'm working on, Mobius, is a replacement for SILK, which runs on a mainframe. Mobius uses TiDB, along with Java and other frameworks.

    How has it helped my organization?


    What is most valuable?

    TiDB selections are fast, and it handles collections and solutions well. Vertical and horizontal scaling are also good features. 

    Additionally, it uses a distributed log and is based on a distributed system, which many customers like. It is also open source and free, which is another major advantage of this product.

    What needs improvement?

    While using TiDB Cloud, I noticed things I don't like as a developer. For instance, it doesn't support functions and procedures, which Oracle and other databases do. This means that for table-to-table operations, like data manipulation and functionality, I need to take that data to the application side, process it manually, and then re-insert it. 

    Oracle and other databases have functions and procedures to handle this within the database itself. This is a key feature that I, as a developer, would like to see in TiDB Cloud.

    We are implementing our product for a major bank in Malaysia and setting up a disaster recovery environment. The client requires the ability to replicate auto-increment sequences from the production environment to the disaster recovery environment. 

    This is not currently possible. We had a call with TiDB, and they said this feature is not available. They advised us to handle the auto-increment indexes from the application side. This means we are doing most things from the application side, which is a challenge we face with TiDB.

    For how long have I used the solution?

    I've been using it for one year for a project at a product-based company named Silverlake Axis.

    What do I think about the stability of the solution?

    I've never seen downtime with this product. I would rate the stability an eight out of ten. 

    What do I think about the scalability of the solution?

    It's scalable. We can scale it both vertically and horizontally. It's very good that way.

    I would rate the scalability an eight out of ten. 

    How are customer service and support?

    The technical support team is responsive. Whenever we have a query or something related to infrastructure, they come to the meeting and try to resolve our issue.

    How would you rate customer service and support?

    Positive

    What's my experience with pricing, setup cost, and licensing?

    It's open source.

    What other advice do I have?

    Overall, I would rate it a seven out of ten. 

    Because it is open source, I can recommend it to those who are looking for a cheap product and don't want to invest heavily in a database. 

    However, if they use TiDB, they need to plan their development so that most of the logic is written on the application side, as TiDB does not support features like functions and procedures. If they are comfortable with that approach, then it's fine.

    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user