SYSVIEW Performance Intelligence Reviews

The most valuable thing to us about SYSVIEW is the overall scale of it. They have a lot of jobs with a number of conditions that go into the overall job management. This gives it the ability to scale and deal with various job dependencies.

It's intuitive to use and you don't need a lot of expertise, but you need to know how to manage it.

I think some of the messaging from SYSVIEW could be improved. For example, how do you know if there’s a real issue that needs to be addressed? Is there something that identifies a problem in your configuration? Is there something for which you may need pro services?

While we do have consoles, what we attempt to do is to get those alerts integrated or reported into our monitors, and it wasn’t a very clean integration. We tried things like syslogging, but this required a lot of massaging and it's still not perfect.

After the complexity of the initial implementation, we've had no issues with deployment.

The system is extremely stable.

When making that call to technical support, the triage is sometimes a little rough to get you to someone who will effectively help you. When trying to solve some performance issues, it was better for us to engage and get them side-by-side. There were times when we had to go outside of CA with known experts.

We migrated from our older solution to this one. This is much easier to manage. Our previous solution was heavy with a lot of baggage which required a lot of resource commitment and getting experts in.

The initial setup was complex and accompanied with the fact that we didn’t have a lot of latitude. Also, our workload manager gave us added complexities, so we didn’t get to do a lot of greenfield stuff, requiring a bit of massaging.

I would say first and foremost, understand your business rules and understand what you are trying to accomplish and your requirements to the fullest. Then make sure they are articulated so you can make a good decision. A lot of time, folks look at a product pipeline and not looking at their requirements.

Being able to see and to have oversight of everything that happens on the job is critical, and this is what we get with SYSVIEW.

It's really great to be able to compare historical reports, as it really helps our organizational functions. This feature is hard to find in other products.

I think we are going to 12.2 really soon. I'm looking forward to being able to use more than one job name to grab more information at one time.

We've had no issues with deployment.

It’s very stable and very fast. So far we are very happy about this and we hope it continues.

It is very scalable and has adapted really well over our years of usage.

We seem to get our answers in a timely manner so technical support seems to be working well. We have no complaints.

The initial setup is pretty straightforward. We use the CSM to implement it time and time again, and overall it’s just extremely quick and very user-friendly.

It’s definitely better than SDFF and JCL as they are going nowhere. I haven’t used any other products, but if you want to keep looking back and to see historical data and find out about yourself, then this is the product for you.

A lot of what I use it for is compiling and debugging, and I think it’s beautiful. It lets me know what went wrong with jobs that I've run for testing.

Using SYSVIEW means we have to bug our tech support a lot less. It lets us see what’s running, what conflict we have in jobs, and where we don’t have to bother.

Any functionality that I thought it could improve on is in the most recent release. It is a complex system, though, as every view has a different setting panel. This can be overwhelming for someone coming in, but once you get a grasp of it, it gets easier.

We've had no issues with deployment.

We have never had any trouble with stability.

We've had no trouble with scalability.

Technical support has been very helpful. But the community of users has been particularly helful. Someone even helped me ASAP, which was huge.

The initial setup was complex, as this is a complex system. Each view has its own settings panel, which can be overwhelming.

You should have at least have one person who is up to date with the current release. This can help a lot with setting up the solution and implementation. I also recommend to work hard on becoming familiar with this product, as it is complicated at times.