We like the idea of being able to tell a story about our data and do some ad hoc data mining. It was like doing some dashboarding to show the sales across territories and actually see which ones were performing better than other ones and see which ones were outperforming. It was kind of an eye-opener.
Business Intelligence Analyst at a recreational facilities/services company with 501-1,000 employees
The simplicity of being able to visualize the data is the best part because it is drag-and-drop.
Pros and Cons
- "Within an hour or so, we had actually a better visualization of the data."
- "I would look at the geospatial part of it which doesn't seem work well as when you look at converting that for your maps, it is a little cumbersome, and it's not as accurate."
What is most valuable?
How has it helped my organization?
We knew which stores were selling a lot, but we didn't know that they were actually outperforming all the other stores. When we were able to visualize it, it actually drove that home, and we were able to do that on the fly. It took a very short amount of time for us to do that, where someone goes through and spends time doing financial reporting and stuff along those lines, but they're typically usually using old technology (Excel) and it takes them a week to put that together. Within an hour or so, we had actually a better visualization of the data.
What needs improvement?
I would look at the geospatial part of it which doesn't seem work well as when you look at converting that for your maps, it a little cumbersome, and it's not as accurate. It doesn't seem to do it as accurately so it's needs to be done manually. It's more of the data prep part of it.
For how long have I used the solution?
We've been using it for a couple months.
Buyer's Guide
SAP Lumira
March 2026
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What do I think about the stability of the solution?
It seems to be stable. It had some in-crashing and sometimes it locked up on me. It's been a little slow crunching the data, but we're not running it on a HANA database, we're running it on a traditional system, so it's a little slower.
What do I think about the scalability of the solution?
The more workload you throw, it seems to slow down, but that's typical for data mining.
How are customer service and support?
When I was first getting started I was sending emails to tech support and they were quick at getting back, so they were pretty awesome with that. I was trying to connect it and do some of that type of stuff to our BW system, and they were really quick in responding. I would say they were doing a good job. Instead of calling them, I would send them an email, and within five - ten minutes I got a response back.
Which solution did I use previously and why did I switch?
We also use SAP Business Objects, and we were using some other products like Explorer and we know that Lumira was on the cutting edge, but we've had some other people looking at another product called Tableau. We're a SAP house, so we thought that it would be better to stick with the SAP tools, and that Lumira's a much more robust tool, so we are looking at moving forward with it and rolling it out to our end users.
How was the initial setup?
It was really straightforward. All you have to do is go and say that you want to connect, and you have to download some .DLLs, and once they're in place, you're connected. It's pretty straightforward. That's why we're looking at allowing some people to do their ad hoc reports, or visualization of data without contacting IT services.
What other advice do I have?
I think the simplicity of putting it together or being able to visualize the data is the best thing, because once it's connected, it's drag-and-drop. You can then create your storyboards and it's pretty straightforward. If you're familiar with using any kind of program or tool, it's pretty straightforward to get the results that you need.
The only problem I had was just getting some of the data prepped. I would say they need to focus on getting that type of stuff improved.
You have to prep your data, and sometimes you have to change your field types, especially if you take your zip code and you try to convert that into geospatial so you can do a display of your sales on a map. It's not as straightforward as it could be, and it doesn't quite do a good enough job. You might be in the right state, but you may not be in at quite the right location. It's still better, it's still good, but there could be some more improvement there.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Senior Vice President and Head of Multicultural Insights at a consultancy with 501-1,000 employees
User friendly and easy to learn. I like the charts and graphs, geo map and the integration with ESRI.
Pros and Cons
- "This product is amazing and changes how people think of the relationship between IT and businesses."
- "It has some limitations when operating BW data, and has limited functions when mixing different data sources."
Valuable Features:
The connection almost covers our main RDBMS and SAP products. Users can fix, operate datasets, and build a story on top of it. Especially for HANA live and HANA offline connections, its performance is pretty good and operate data live. What impresses me most are the charts and graphs, geo map, the integration with ESRI, and the third part of designing geo maps. What’s more, you can integrate with other third party APIs and design your own charts. Last but not least, you can publish not only a dataset, but also the whole storyboard to cloud, BIP, and the Lumira server, which makes it easy for your team to share, view and edit.
Improvements to My Organization:
I would say Lumira is very user friendly and easy to learn for a business analyst and their clients. It removes dependency on IT, and a business can sometimes build their own story from a dataset. That’s a huge improvement for our organization.
Room for Improvement:
It has some limitations when operating BW data, and has limited functions when mixing different data sources. Also, the publishing and sharing integration with BIP and other cloud products needs work.
Use of Solution:
I've been using it for two years.
Deployment Issues:
There were no issues with the deployment.
Stability Issues:
We've experienced no issues with performance.
Scalability Issues:
It's been able to scale for our needs.
Other Advice:
This product is amazing and changes how people think of the relationship between IT and businesses. It makes processes easier and faster and enables businesses to know exactly what they need so that their storyboard becomes more accurate and easy for them to present.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
SAP Lumira
March 2026
Learn what your peers think about SAP Lumira. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
Business Operations Analyst at a comms service provider with 11-50 employees
Easy reporting tool for business analysts to use.
Pros and Cons
- "We chose it because of its ability to have a selection of data from various sources, and it's an easy reporting tool for business analysts to use."
- "The Cloud/Edge version of SAP Lumira still needs to be more user friendly."
What is most valuable?
- Data analysis
- Data visualization
- Selection of data from various sources
- Easy reporting tool for business analysts
How has it helped my organization?
- Fast response
- Easier to use than our previous solution
- Can do the data manipulation and altering
- Can be installed on desktops
- Easy to download and install
- No technical expertise required for data analysis
What needs improvement?
The Cloud/Edge version of SAP Lumira still needs to be more user friendly. It's still in the initial stages, so we can expect more features in future releases. SAP is coming up with a new improved cloud version.
For how long have I used the solution?
I've been using it for eight months.
What was my experience with deployment of the solution?
There were no issues with the deployment.
What do I think about the stability of the solution?
We've experienced no issues with performance.
What do I think about the scalability of the solution?
It's been able to scale for our needs.
How are customer service and technical support?
It's good.
Which solution did I use previously and why did I switch?
We chose it because of it's ability to have a selection of data from various sources, and it's an easy reporting tool for business analysts to use.
What about the implementation team?
We used a vendor team to implement it, and it's going to be supported by an in-house one.
What other advice do I have?
It's a pretty good solution, but you should wait for SAP’s new improved version of Lumira.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
SAP Innovation Analyst at a consumer goods company with 10,001+ employees
Integration with SAP HANA gives next-to Real-time Performance as long as the data models are not very complex. Connecting to HANA Online mode uncovered a few bugs which were fairly resolved by SAP.
Pros and Cons
- "It is a product that's easy to learn and understand, with the ability to create dynamic visualizations and various integration options including next-to real-time."
- "A lot of bugs keep coming up when we connect to HANA or create our custom color palette."
What is most valuable?
Dynamic real-time visualizations by connection to real-time databases.
How has it helped my organization?
- Better and faster visualizations
- Integration with HANA gives next-to real time performance
- Easy to share
What needs improvement?
A lot of bugs keep coming up when we connect to HANA or create our custom color palette. Also, after coding JavaScript, sometimes the elements get hidden behind the graph and then there is no way to know how to make modifications. Another concern is the security regarding which users are allowed which kinds of data sources. This setting is done on the BI platform. Ours is 4.1 but still, there is security for Hadoop as a data source.
For how long have I used the solution?
I've been using it for around a month.
What do I think about the stability of the solution?
We have encountered no issues with its stability.
What do I think about the scalability of the solution?
It’s a scalable application.
How are customer service and technical support?
I would prefer more documentation with examples regarding the security and custom javascripts within Lumira. Other than that, the support is good.
Which solution did I use previously and why did I switch?
I have never used any other product.
How was the initial setup?
It's complex only when establishing a separate Lumira Server and initial configurations.
What about the implementation team?
We implemented it on our own.
Which other solutions did I evaluate?
We evaluated Tableau. It requires bit of an expertise in the usage of the product. Lumira is easy to understand and learn. Plus the easy integration with SAP. Also, licensing reasons.
What other advice do I have?
It is a product that's easy to learn and understand, with the ability to create dynamic visualizations and various integration options including next-to real-time.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Consultant - SAP HANA,BW,BusinessObjects BI at a tech services company with 10,001+ employees
It is embedded in SAP HANA live analytics which cuts down time to deliver solutions to users.
Pros and Cons
- "The ability to merge enriched data from different sources and also to connect to SAP HANA live data is also embedded in SAP HANA live analytics which cuts down time to deliver a solution to users and helps power users to design their own Lumira stories without any need for IT."
- "It needs to have more complex and enriched chart functions."
Valuable Features
The ability to merge enriched data from different sources and also to connect to SAP HANA live data. It is also embedded in SAP HANA live analytics which cuts down time to deliver a solution to users. It also helps power users to design their own Lumira stories without any need for IT.
Room for Improvement
It needs to have more complex and enriched chart functions.
Use of Solution
I've been using it for three years.
Deployment Issues
There were some issues but SAP support stayed on to help throughout the deployment.
Stability Issues
We've experienced no issues with performance.
Scalability Issues
It's been able to scale for our needs.
Customer Service and Technical Support
It's very good.
Initial Setup
It was straightforward.
Implementation Team
We used a mixed team of vendor and in-house. We engaged a SAP Lumira product team from the get go.
Other Advice
Engage a SAP Lumira product team, and ask questions to understand how many deployment options there are available with SAP Lumira. Choose the option that fits your strategy and seek advice from the SAP Lumira support team on how best to deploy for maximum ROI.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Consultant at a tech company with 5,001-10,000 employees
The most valuable feature for us is that it allows us to generate complex charts and dashboards on the fly.
Pros and Cons
- "Now, it seems to be one of the best SAP dashboard/chart/data analysis tools available."
- "There have been some issues; the product itself is going through the improvement stages and the newer versions seem to be more stable."
What is most valuable?
The most valuable feature for us is that it allows us to generating complex charts and dashboards on the fly.
How has it helped my organization?
It's very easy to use. For example, even for us non-developers who don't know how to code or to handle databases, we're able to use Lumira. All we've needed is knowledge of some of the basic functionalities of it.
What needs improvement?
There are several features that competitors have in the reporting tools market, such as Qlikview, Crystal Reports, and Dashboard Designer. SAP should make Lumira more comparable and competitive to those solutions.
For how long have I used the solution?
I've been using it for approximately one-and-a-half years.
What was my experience with deployment of the solution?
There have been no issues with the deployment.
What do I think about the stability of the solution?
There have been some issues. The product itself is going through the improvement stages and the newer versions seem to be more stable.
What do I think about the scalability of the solution?
We have had no issues with scaling it for our needs.
How are customer service and technical support?
8/10. Customer service is good, but it still can be further improved in terms of response times with issue fixes.
Which solution did I use previously and why did I switch?
I've been using SAP technologies for the last six years. I have used Dashboard Designer, Crystal Reports and Webi reports to build our dashboards, but as it was something new and easy to use, we tried using Lumira for our POCs. Now, it seems to be one of the best SAP dashboard/chart/data analysis tools available.
How was the initial setup?
The initial setup was not too complex, but no one was aware of it which increased its complexity. Now, it is very easy to deploy and use.
What about the implementation team?
We implemented it on our own. SAP is doing a good job, and I am sure they will work on making implementations better.
What's my experience with pricing, setup cost, and licensing?
SAP Lumira Standard Edition is approximately $185 per user.
What other advice do I have?
It is really easy to use and provides the best results. It can really help any organization/domain to build their own dashboards easily and to analyze complex data.




Disclosure: My company has a business relationship with this vendor other than being a customer. We're a SAP partner.
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