What is our primary use case?
I use Phrase Localization Platform for computer-assisted translation, specifically for video game translation and therefore text in subtitles.
What is most valuable?
In my opinion, the best features offered by Phrase Localization Platform are how easy it is to get started with it, even without ever having used it before. The fact that there's no need for installation is a big plus; you open it in the browser. The interface is quite intuitive, which comes back to how easy it is to get started. It's great for everything related to terminology consistency tracking since it has a glossary that records the terms that can be used. I would also say the fact that there can be collaboration between several translators within the same project is a standout feature. Additionally, you can handle large volumes without getting lost, given that the interface is really clear in that regard.
The fact of having translation line by line, plus the glossary, meaning I don't have to note down myself which term was used, was a real plus.
What needs improvement?
I think Phrase Localization Platform could be improved regarding the price for freelancers who are not working with a company that provides this kind of software, as the price is relatively high. Additionally, I would say that sometimes the interface is a bit slow, with small bugs where I have to reload the page to see the updated work.
For how long have I used the solution?
I have been using Phrase Localization Platform for a year for computer-assisted translation.
What do I think about the stability of the solution?
Phrase Localization Platform is stable, but sometimes it has a few small slowness bugs, in particular.
What do I think about the scalability of the solution?
I think they would need to work on everything related to slowness and optimize the loads Phrase Localization Platform can handle in the interface.
How are customer service and support?
I have no idea about the customer support of Phrase Localization Platform, as I never had to contact them.
Which solution did I use previously and why did I switch?
I used Google Docs and Google Sheets before using Phrase Localization Platform, which involved manual translations with no CAT tool.
What was our ROI?
The time saved with Phrase Localization Platform allowed me to complete a project well within the deadlines I'd been given thanks to the tool.
What's my experience with pricing, setup cost, and licensing?
I didn't have to manage the pricing, the cost of implementation, and license management for Phrase Localization Platform personally, but if I were working as a freelancer, equipping myself with a tool like this is something that is extremely expensive.
Which other solutions did I evaluate?
Phrase Localization Platform was imposed on me, so I did not have other solutions to consider.
What other advice do I have?
My advice to those who are considering using Phrase Localization Platform is to go for it if it's work with large volumes, books, games, or anything that will require consistency from A to Z, since with the glossary and the sentence-by-sentence tracking, it's much easier to find your way around. I rated this product a 9 out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
