Very large and complexes environments implementation, 10000+ users with 24x7 global operation and multiple EPM tools working in sync.
EPM/BI certified Consultant, Oracle ACE and TeraCorp Consulting CEO at TeraCorp Consulting
Everybody uses it for financial purposes, but it can also be used for other analytic purposes, such as mathematical models, statistical models, and so on.
Pros and Cons
- "It provides for faster and more assertive forecast cycles and enables businesses to improve their process since with this tool, you can do things easily and quicker as the business can create more complex models than were possible before."
- "The technical support for EPM is bad. I don't remember anytime that the service support helped me in something."
What is our primary use case?
How has it helped my organization?
It provides for faster and more assertive forecast cycles. It enables businesses to improve their process since with this tool, you can do things easily and quicker as the business can create more complex models than were possible before.
What is most valuable?
It's very flexible and powerful and can do almost anything you want if you use a bit of imagination and knowledge.
Everybody uses it for financial purposes, but it can also be used for other analytic purposes, such as mathematical models, statistical models, and so on.
What needs improvement?
- It needs a faster way to extract data.
- It needs better documentation, as there's a lot of undocumented commands.
- It needs a better API.
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Oracle Essbase
March 2026
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For how long have I used the solution?
More than 12 years.
What do I think about the stability of the solution?
There were issues mainly because of a Java memory leak and abnormal shutdowns that sometimes corrupt the cube.
What do I think about the scalability of the solution?
We have had no issues scaling it for our needs.
How are customer service and support?
The technical support for EPM is bad. I don't remember anytime that the service support helped me in something. The problem is bigger when you have an environment with more than one product like Hyperion Planning and ODI.
This happens because the products have different owners within Oracle and then different supports and, because of this, if you open a trouble ticket of loading data to planning and you say the words ODI, you'll be push around the two separate support teams indefinitely.
Even if your company has an Oracle support director just for you.
Which solution did I use previously and why did I switch?
I've always used the same tools.
How was the initial setup?
EPM is an enterprise suit that is made of some independent tools and to have all of them working together makes it complex no matter your level of knowledge. The bigger the environment, the bigger the challenge is you need to face. Maybe one day Oracle will integrate all their tools. It'll be easier, and the good thing is that I saw a lot of improvements through the years.
What's my experience with pricing, setup cost, and licensing?
Always talk with a Oracle representative and negotiate a discount. I already saw 99% of discounts and a free licence once.
Some times is cheaper if you get a hardware together (helps to negotiate a discount)
Which other solutions did I evaluate?
I'm a consultant and my only evaluation was on the database. I decided on Oracle because of the database and, during my career, their other tools are starting to come naturally.
What other advice do I have?
Because Oracle products are development frameworks, your final results is as good as the people who implemented them. Make sure that your implementation team is the best it can be, at least for the first implementation. If something is implemented incorrectly at the start, it'll cost you a lot more to fix than to build a new system from scratch. Sometimes it can be so badly designed that it is impossible to fix.
I've been working on implementation for 20 years and I have seen bad implementations everywhere. In fact, I have seen the same tools implemented in the same team by two different people, with one being a success and the other a failure. In the same company, one department says that the tool does not work for them and another says that the tool is the best. The only difference was the implementer. Make sure you get a good team to implement it. The tool has its flaws, but most of time (99%) it is the implementer's fault that you have a bad or slow model.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We're platinum partners.
Consultant at a tech services company with 1,001-5,000 employees
Excellent features for faster calculations and response. Deployment a bit difficult in EPMA.
Pros and Cons
- "Essbase is a multidimensional database (MOLAP) is undoubtedly leading in that space."
- "Variable attributes functionality needs to be incorporated in Planning, though it is available in Essbase I believe it is still not in Planning."
Valuable Features
Its multi-dimensionality, powerful calculation engine, aggregate storage applications are excellent features for faster calculations and response.
Improvements to My Organization
We are on consulting side but definitely client implemented it for are able to carry out their planning and budgeting exercise in optimize and well structure manner.
Room for Improvement
Variable attributes functionality need to be incorporated in Planning, though its available in Essabse I believe its still not in Planning.
Use of Solution
For the last 8 years we have been implementing Essbase for various clients around globe.
Deployment Issues
Application deployment process is very easy in classic way but yes I personally found it bit difficult in EPMA way.
Stability Issues
No. if your application design is good stability is not an issue in stable version of Hyperion
Scalability Issues
No
Customer Service and Technical Support
Customer Service: Very good.Technical Support: Very good knowledge base to look for solution or previously fixed issues and timely support by able consultants.
Initial Setup
Yes. Initial setup and configuration is made very straightforward in latest versions compared to earlier.
Other Advice
Essbase is a multidimensional database (MOLAP) is undoubtedly leading in that space. It leverages its powerful computing capability and combined with relational database gives hybrid flavor. Its powerful computing capability and scalability rates overall 4.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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