Networks at Marjane
Real User
Top 5
A low cost, easy to install, but the security modules can use improvement
Pros and Cons
  • "The most valuable feature is the quick installation."
  • "The solution can improve the security modules."

What is our primary use case?

The primary use case of the solution is computer endpoint security.

What is most valuable?

The most valuable feature is the quick installation.

What needs improvement?

The solution can improve the security modules.

For how long have I used the solution?

I have been using the solution for six years.

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What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The implementation is completed in-house.

What's my experience with pricing, setup cost, and licensing?

The licensing fee for this solution is not expensive.

What other advice do I have?

I give the solution a seven out of ten.

We have approximately 4,000 users and are planning to increase the number of users.

I recommend the solution to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
MohammadAlshatreet - PeerSpot reviewer
Head of Information System at EEC
Real User
Top 10
Stable, scalable, and not too expensive
Pros and Cons
  • "The antivirus aspect of the solution is very good."
  • "Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly."

What is our primary use case?

We primarily use the solution for security.

How has it helped my organization?

by saving company from virus

What is most valuable?

The antivirus aspect of the solution is very good.

The support we receive from Norton is excellent.

What needs improvement?

Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly.

For how long have I used the solution?

I've been using the solution for four years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. There are no issues with adding other devices or anything like that. We have about 50 people using the product currently. We're using the product pretty extensively.

How are customer service and technical support?

We are satisfied with the technical support we receive. It's easy to open a ticket if we need to.

How was the initial setup?

The initial setup is straightforward. It's not complex at all. Everything is very clear. Deployment is quick. It only takes about an hour. You only need one person to deploy and maintain the solution.

What about the implementation team?

I handled the implementation myself.

What's my experience with pricing, setup cost, and licensing?

The pricing is good; it's not too expensive.

What other advice do I have?

I'd rate the solution nine out of ten. It's very good. I'd recommend it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Senior Manager, IT & Safety with 1-10 employees
Real User
Uses resources efficiently during scanning
Pros and Cons
  • "It does not take many resources during scanning."

    What is our primary use case?

    It's for protecting laptop computers. So far we have no issues. It's good.

    How has it helped my organization?

    It's easily available off the shelf, whereas for Symantec products you have to go through a vendor. It's not easily available.

    What is most valuable?

    It does not take many resources during scanning.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    The stability is good. We haven't experienced any downtime.

    What do I think about the scalability of the solution?

    The scalability is good.

    How are customer service and technical support?

    We have not needed to use technical support. That's how good it is so far.

    Which solution did I use previously and why did I switch?

    We tried a few: Kaspersky, Trend Micro, we used McAfee, we used Norton. We tried them all on our entire fleet of computers. So we were able to see which was most suitable for us. We realized that in terms of ease of use, in terms of resource consumption, Norton is something that is acceptable to us.

    For me, the important criterion when selecting a vendor is reputation.

    How was the initial setup?

    I was involved in the initial setup, and it's not complex at all. It's not complex to manage thereafter, as well. It's very straightforward and easy.

    What's my experience with pricing, setup cost, and licensing?

    If they could come down in price that would be good. It's not exactly the lowest.

    What other advice do I have?

    Look at reviews from reputable sources before you decide which endpoint protection solution to procure.

    I rate Norton Security Premium at eight out of 10 for the good reviews, for the reputation, and for the way the resources are being consumed during a scan. And because it's easily available off the shelf.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    SAP Manager at a pharma/biotech company with 501-1,000 employees
    Real User
    A necessary security step for uncertain files that come from partners or customers
    Pros and Cons
    • "With the heightened security around phishing, identity theft, and malware, this is a good product."
    • "It would be helpful for me if this solution works on our cloud backup data."

    What is our primary use case?

    Our primary use case is to do periodic antivirus checks on our machines since we deal with a lot of different applications.

    How has it helped my organization?

    Right now we are really focusing on security. Not only phishing but with files, so it has really heightened our awareness in terms of what kinds of files we accept, and making sure that they're all clean when we pass them to each other.

    What is most valuable?

    The most valuable feature is the ability to do ad-hoc checks on our software. Every time we load a new software product, we do a virus check using this product.

    I also like the fact that it checks files. If we get a ZIP file or some other file type that is unknown, it helps us with doing the virus scan.

    What needs improvement?

    It would be helpful for me if this solution works on our cloud backup data.

    What do I think about the stability of the solution?

    This solution is very stable.

    What do I think about the scalability of the solution?

    We give this product to new employees. It's very scalable.

    How are customer service and technical support?

    I have not used the technical support for this product.

    How was the initial setup?

    The initial setup for this solution was straightforward.

    What other advice do I have?

    Norton definitely has a name out there. It's always been a main product that is robust and strong in this area. With the heightened security around phishing, identity theft, and malware, this is a good product. I would certainly shop around, and make sure that you're getting the best product, but, for us, it's been very solid.

    For me, this solution does everything that I need it to do. It scans my email or suspicious files before I download them. We receive a lot of different files because there are a lot of file transfers between our partners and customers. We don't know if they've scanned them, so we have to make sure, and it's very good at that. It does the job.

    I would rate this solution a ten out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Integration Architect at a tech services company with 201-500 employees
    Real User
    Useful protection of personal information
    Pros and Cons
    • "Protects me from internet vulnerability."

      What is our primary use case?

      The solution is useful for the protection of personal information.

      What is most valuable?

      Norton is valuable because it protects me from internet vulnerability. 

      What needs improvement?

      As far as improvement to the product, perhaps the price could be better.

      For how long have I used the solution?

      I've been using the solution for three years now.

      What's my experience with pricing, setup cost, and licensing?

      The solution gives the value for the money. It's a subscription model, so I subscribe to it for a year and renew it every year.

      What other advice do I have?

      When I'm the solution in my personal space, I can see that it secures my laptop. I like this. It works fast and it actually does what I want.

      I would rate it ten out of ten because it does good things for me.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
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