IT security specialist at a comms service provider with 201-500 employees
Real User
Detects ransomware in our internal network and offers good protection
Pros and Cons
  • "Their technical support responds quickly and are knowledgable."
  • "The initial setup was complex because it takes a lot of time to complete the implementation."

What is our primary use case?

Our primary use case is for the administration of the internal network.

How has it helped my organization?

The detection of ransomware in the internal network has benefited my organization.

What is most valuable?

The protection that we get from the firewall is the most valuable aspect that we get from this solution.

What needs improvement?

I would like for them to incorporate IPS. Only the monitoring detects abnormal behavior so we'd like to see IPS. 

I would like to see a dashboard include PAM so that it's a one-stop shop. 

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NetWitness Platform
April 2024
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For how long have I used the solution?

Three to five years.

Which solution did I use previously and why did I switch?

We were using Splunk. We switched because it's difficult to configure and it demanded too many network resources. 

How was the initial setup?

The initial setup was complex because it took a lot of time to complete the implementation. The deployment took three to six months. We require four people for maintenance.

We have eight users using this solution and plan to increase usage. 

What's my experience with pricing, setup cost, and licensing?

The licenses are good but the cost is very expensive. 

Which other solutions did I evaluate?

We also looked at IBM QRadar.

What other advice do I have?

I would recommend this solution to somebody considering it. 

I would rate it a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT security specialist at a comms service provider with 201-500 employees
Real User
The most valuable feature is the correlation. It can report in real-time and monitor the management.
Pros and Cons
  • "The most valuable feature is the correlation. It can report in real-time and monitor the management."
  • "The implementation needs assistance."

What is our primary use case?

Our primary use case is for detecting or monitoring the process that we use in devices, servers, or databases.

How has it helped my organization?

The manner in which we can manage logs and information is very important for our organization. 

What is most valuable?

The most valuable feature is the correlation. It can report in real-time and monitor the management. 

What needs improvement?

The implementation needs assistance.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability of this solution is good. 

What do I think about the scalability of the solution?

This solution meets our scalability needs. 

How is customer service and technical support?

The technical support is good. 

How was the initial setup?

I was not involved in the initial setup of this solution. 

What was our ROI?

I like to say it has the trifecta:

  • Good
  • Beautiful
  • Cheap.

What's my experience with pricing, setup cost, and licensing?

It is a cheap solution. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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NetWitness Platform
April 2024
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Team Leader & Head of MSSP at We Ankor
Real User
It alerts anomalies on the network. But, we have encountered issues with unresolved crashes.
Pros and Cons
  • "It gives the ability to investigate into network traffic in the Net and the organization what we couldn't do before."
  • "We have encountered issues with unresolved crashes."

What is our primary use case?

We use it as a network tool to alert any anomalies on the network.

What is most valuable?

It gives the ability to investigate into network traffic in the Net and the organization what we couldn't do before.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The product continues to crash. Even with tech support help, it does not resolve itself.

How are customer service and technical support?

Yes, we have had extensive use of tech support and they have not been as helpful as we would have liked. We had the crashing issue, and we had special sessions with tech support. The UAE representative and the IR response team were both on our site, and they could not understand why the system crashes. They configured the rules and then it crashed again. It is quite frustrating.

Which solution did I use previously and why did I switch?

The packet has a model that is called the extracting and it doesn't really work that well. Usually, it crashes and the re-issue improves it because it is one of the main functions that we use and it doesn't work properly.

How was the initial setup?

It was very hard to implement. After implementation, we found e had to revise everything. With help of support, we eventually managed to stabilize it. But, it took a full year to do so.

Which other solutions did I evaluate?

The only other solution similar to this is Solera and I do not think our organization will be switching to that. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user130770 - PeerSpot reviewer
Managing Architect at a tech company with 10,001+ employees
Vendor
Since the solution has been under way we have seen a large decrease of threats and proactive reactions to incidents.

Valuable Features

I have found the Security Intelligence most valuable.

Improvements to My Organization

Adding Threat Globe and SA(Analytics).

Room for Improvement

Cross Platform Integration could be improved.

Use of Solution

I have been using the solution for more than 8 Years.

Deployment Issues

No issues with deployment.

Stability Issues

No issues with stability.

Scalability Issues

Yes.

Customer Service and Technical Support

Customer Service: It's good for Enterprise Customer’s.Technical Support: It's good for Enterprise Customer’s.

ROI

Since the solution has been under way we have seen a large decrease of threats and proactive reactions to incidents.

Other Advice

This purely is an Enterprise Product and one has to have a defined budget and plan; it’s good to fit Business requirements first, and then go for products.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: April 2024
Buyer's Guide
Download our free NetWitness Platform Report and get advice and tips from experienced pros sharing their opinions.