Name: JFrog Artifactory
Brand: JFrog
Rating: 4.0 (9 reviews)

Aman Shukla

Consultant Specialist at a tech vendor with 10,001+ employees

Dec 11, 2022

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Stable, excellent features, but I would like to see some written technical support

Pros and Cons

"The most valuable feature I have found is the JFrog CLI."

"I would like to see written technical support instead of having to contact them directly."

What is our primary use case?

Our primary use case is for storing the artifacts, dockery majors, or any kind of builds that are created as part of the CI process. Mainly the CI/CD pipelines are what we are using it for.

What is most valuable?

The most valuable feature I have found is the JFrog CLI. I think I am not so sure if my client has used the CLI with Nexus or if there are any CLI available with Nexus, but if I specifically talk about JFrog, I think that is a good thing. I can upload or download the files even without a CI/CD pipeline directly with the help of an access token or maybe with the authentication mode.

What needs improvement?

We are currently having some migration issues and errors. It would be helpful if we could get some proper documentation on how to fix the current environment where we are currently struggling. I would like to see written technical support instead of having to contact them directly.

For how long have I used the solution?

I have been using JFrog Artifactory for the past eight to nine months now.

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What do I think about the stability of the solution?

The current stability is good.

What do I think about the scalability of the solution?

There is scalability.

How are customer service and support?

I did contact technical support about some issues I was facing and that went well.

Which solution did I use previously and why did I switch?

I was previously working with Nexus and JFrog Artifactory is definitely better. One of the reasons for the switch is the JFrog X-ray option and the CLI.