IBM Watson Explorer Reviews

I'm working on development of an application with a bank, Banco Bradesco, and they use it to integrate with Watson. It's a new technology for the bank and they continue learning technical and other skills for this technology, to apply this app in the future, to integrate with other technologies in the bank as well.

The new feature of the application is voice commands, and last week the bank began marketing to educate, to talk to people about voice commands in the app; that it is a new feature in the bank's apps.

Today, integration of voice commands is the focus of development.

In the next three months, Bradesco will start to working with the AIX operating system. Today it is working on Solaris but all of the machines are being switched.

No, it's not yet stable. It's a beta only, currently, for testing. I have one month to turn this product into something stable, and then invite people to download the installers. But today, no.

The bank, today, has 24 million customers using the website and other devices to get money, to pay bills. It is the second largest bank in Brazil. It's a large institution. It has thousands of employees in Brazil.

IBM has been working with Bradesco since 1968, I think. The support is very good. IBM has a team within Bradesco in Sao Paolo. The team has 10 IBM employees, working every day, 24 hours. It's very interesting. It's very good.

On a scale of one to 10, for me this product is an 11.

I love WebSphere, I love the integration with Watson. It's very interesting. I am working with a great IBM team, and the support is very good. I'm working in Scopus, it's a technology partner for Bradesco.

For me, it's a very interesting integration, Scopus and IBM. In the past I started a relationship with Oracle, but you have problems with this integration, Oracle doesn't have a good team to work with. IBM is working very well, for me it's good.

We're still in the exploratory stages. We're a business partner for IBM's customers, so we're wrapping our hands around it to be able to explain it and show the value to customers. We haven't been able to really take this to market much with customers yet, but we're hoping to.

The ability to easily pull together lots of different pieces of information and drill down in a smarter way than has been possible with other analytics tools. Watson is all based on a set of AI and deep learning, machine-learning capabilities, and it is looking behind the scenes at some relationships that you likely would not have spotted on your own. It's pulling things together, categorizing some things, that are not something that you might have seen on your own.

Much of IBM operates this way, where they have sets of tools that are in the middleware space, and it becomes the customer's responsibility or the business partner's responsibility to develop full solutions that take advantage of that middleware.

I think IBM's finding itself in that spot with Watson-related technologies as well, where the capabilities to do really interesting and useful things for customers is there, but somebody still has to build it. Is that going to be the customer? Are they going to be willing to take on that responsibility themselves? Or is a third-party, a vendor, going to create solutions and make them available? So that ecosystem still needs to happen.

I think it will be a stable, reliable solution for our customers.

Small businesses will probably have a little harder time getting into it, just because of the amount of resources that they have available, both financial and time, but it really is a solution that should work for them. I think there's just going to be some time needed for them to understand that it actually could.

Getting to know who the appropriate teams are is actually a challenge. It's a challenge with IBM on anything, and we're newer to this space than in other places where we've worked with IBM in the past. One of the goals for us at this Think 2018 conference, is to sit down with some people and then be able to get to know the teams a little better.

It's straightforward. It's browser-based, you don't need special tools. It's a cloud offering. It walks you through most of the things that you need to do to get started, so no real difficulties here.

I don't think there's a figure factor about getting into the space. I think for most people it's just so new that they don't know a) what it could do for them or b) how to go about actually taking advantage of it.

I'd rate this product an eight out of 10. That has less to do with the actual technology piece, but more in the warm and fuzzies around it: How you bring it to market, how you make customers aware of it; all of those kinds of programs.