The ability to draw data from numerous different types of data (SQL Server, SAP NetWeaver BW, Oracle, Excel, etc) and combine them all into coherent data cubes and dashboards.
Energy Efficiency Analyst at a energy/utilities company with 1,001-5,000 employees
The ability to draw data from numerous different types of data and combine them all into coherent data cubes and dashboards is valuable.
What is most valuable?
How has it helped my organization?
The simplicity involved in generating dashboards has dramatically increased the number of dashboards we can get into the hands of users each month. Using easy drag and drop functionality, fast data discovery, and powerful dashboard tools is allowing us to quickly give the staff, managers, and decision makers the information they need to make informed decisions.
What needs improvement?
As with any software there are features that are not operating as expected or that could be improved. For our organization the pieces of Dundas BI that need improvement are as follows:
1) It is currently not possible to connect a data cube built in the BI system to another data cube built in the BI system;
2) The system does not support two year Fiscal Year notation (ie. FY 20-15-2016 can only be recorded as either FY 2015 or FY 2016);
3) On some of the user interfaces, such as the "join" interface, it is not possible to cancel out of the screen without making any changes.
For how long have I used the solution?
We have been using Dundas BI since April of 2016. Prior to that we were using Dundas Dashboard.
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June 2025

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857,028 professionals have used our research since 2012.
What was my experience with deployment of the solution?
No issues were encountered during deployment. The first deployment took a bit longer due to the number of pre-requisites that needed to be setup on the server. Our next two deployments (TEST and PROD) took less than half an hour to achieve.
How are customer service and support?
In the five years we have been working with Dundas using first Dundas Dashboards and now Dundas BI their customer service has always been some of the best I have ever experienced. They are responsive, courteous, and genuinely interested in helping us find solutions.
Which solution did I use previously and why did I switch?
We used Dundas Dashboards prior to switching to Dundas BI. We switched because the Dundas BI does not require the use of Silverlight, has a smoother and simpler data discovery model, and has a slicker interface for creating dashboards quickly.
What about the implementation team?
We implemented through an in-house team.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Summer Job
Parameter options allow lots of freedom for data analysis.
What is most valuable?
Cool drill down features along with many parameter options that allow lots of freedom for data analysis.
How has it helped my organization?
Based on gathering data, it has improved the speed of how users can obtain the data.
For how long have I used the solution?
About 2 months
What was my experience with deployment of the solution?
Some minor technicalities that typically end up getting solved by the awesome support team.
How are customer service and technical support?
Customer Service:
9/10
Technical Support:9/10
Which solution did I use previously and why did I switch?
No previous solution was in place.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dundas BI
June 2025

Learn what your peers think about Dundas BI. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Senior Programmer-Analyst at a tech services company
I appreciate the version control and the ability to roll backward and forward on a dashboard.
What is most valuable?
Version control and the ability to roll backward and forward on a dashboard.
Ability to drag and drop an Excel file onto the page and have it create a data source from which to visualize.
How has it helped my organization?
Everyone now has he ability to see how we are doing in improving the health of our patients.
What needs improvement?
Not much. Documentation improvements or additions to help with the learning curve when starting with BI, but once you get in the groove it is fantastic and makes me highly productive and provides my customers with beautiful data visualizations without very much effort on my part.
For how long have I used the solution?
One year with BI and about three years with Dundas' previous offering Dundas Dashboard.
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
Not yet.
How are customer service and technical support?
Customer Service:
Fantastic!
Technical Support:Very good.
Which solution did I use previously and why did I switch?
Dundas Dashboard and we switched because Silverlight was a dead product walking and BI was available and awesome.
What about the implementation team?
Self implement. Easy install. Had experience with Dundas Dashboard but in reality that may have contributed to my learning curve problems as I had to unlearn some concepts
What was our ROI?
Hard to quantity but it is certainly worth the investment.
Which other solutions did I evaluate?
A few other vendors whose names I have forgotten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager - Business Intelligence & Data Architecture at a tech services company with 10,001+ employees
I like the ability to have multiple dashboard on one canvas and switch between them.
What is most valuable?
Tile Navigation. Drag and Drop data sources. Data cubes, the ability to combine sharepoint list data with SQl without creating a complicated ETL. Layers, the ability to have multiple dashboard on one canvas and switch between them. Interactions, open up Outlook, navigate to URL with parameters
How has it helped my organization?
Improved process efficiency.
What needs improvement?
The addition of funnel charts to the visualization options would be great. We have not been able to default a data grid to be collapsed by groups. This would be a big help for some dashboards requiring lots of details on the screen
For how long have I used the solution?
We used Dundas Dashboard for 3 or 4 years. Dundas BI has been used for 1 year.
What was my experience with deployment of the solution?
No, installation and deployment was simple.
What do I think about the stability of the solution?
No stability issues. During the upgrade process the application server needs to be be rebooted, but otherwise very stable.
What do I think about the scalability of the solution?
No, scalability was one of the reasons we like Dundas.
How are customer service and technical support?
Customer Service:
Customer service is excellent.
Technical Support:Excellent technical support.
Which solution did I use previously and why did I switch?
Before Dundas, our company used Excel spreadsheets.
How was the initial setup?
Very straightforward initial setup.
What about the implementation team?
In house implementation.
What's my experience with pricing, setup cost, and licensing?
Determine the amount of standard and power users you will have. The pricing is very different for both.
Which other solutions did I evaluate?
ZenDesk, SSRS, Tableau, QlikView.
What other advice do I have?
Overall Dundas BI has been great. Between the ease of creating dashboards and the quick response from support for technical questions. I would recommend Dundas all day long.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior BI developer and consultant at a tech services company with 51-200 employees
With Data Cubes, you can define your data workflow with the help of diagrams.
Valuable Features:
An excellent IDE, that makes building views, like reports and dashboards a breeze. Excellent data visualizations objects and components, each of them customizable enough!
Data cubes are the heart of the tool, you can define your data workflow very easy with the help of diagrams! This is where your ETL is done and you can do it with the diagram help or, for SQL addicts, which by the way I am:), write you own sql scripts.
Improvements to My Organization:
I work in a Portuguese company specialized in software solutions for Portuguese Local Governments. Dundas Dashboard and now Dundas BI helped us to conquish an important slice on the BI market for Government solutions!
Room for Improvement:
A few more different data visualizations wouldn't hurt. But I've just read from Dundas that version 3.0 will have some good surprises in that matter!
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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Thanks for the review. Please note you can actually create funnel charts without an extension using the steps under: www.dundas.com