Senior Dashboard Implementation Consultant with 11-50 employees
Real User
The built-in UI allows you to do most of the work by drag and drop

What is our primary use case?

Creating market research focused dashboards for our clients to log in and view and explore the results.

How has it helped my organization?

It enabled us to create customised dashboards, catering to any data requirement, and any visualisation or interactivity requested by the clients.

What is most valuable?

Scripting engine enables you to do anything, and the built-in UI allows you to do most of the work by "drag and drop" or by other options for the less technical people.

What needs improvement?

More of the same! They still need to add some visualisations and could continue to improve the UI to allow users to easily find what they need within the many different options.

Buyer's Guide
Dundas BI
May 2024
Learn what your peers think about Dundas BI. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,428 professionals have used our research since 2012.

For how long have I used the solution?

Three to five years.

How are customer service and support?

They are brilliant! They will get back to you within a few hours usually and have a custom solution for your particular issue or requirement.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Setup is very simple via the installer which walks you through all the dependencies that need to be installed.

What's my experience with pricing, setup cost, and licensing?

Setup and licensing are reasonably priced. Users have two options, either you pay for a named seat, or you can have floating seats that can be shared amongst users. We found that the per-user cost was the biggest expense that we had by far.

Which other solutions did I evaluate?

We evaluated many options including DecisionPoint, Tableau, QlikView, Birst.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user219567 - PeerSpot reviewer
Senior Business Intelligence Consultant at a consultancy with 51-200 employees
Consultant
Easy to design a new dashboard and can always see data while you setup the data controls

What is most valuable?

It is easy to design a new dashboard. You can always see data while you setup the data controls.

How has it helped my organization?

It is very quick to develop new reports.

What needs improvement?

Export to PowerPoint is really poor.

Your changes are not always saved, which can be very frustrating.

For how long have I used the solution?

We have used Dundas BI since it was launched (a couple of years), before that we used Dundas Dashboard.

What do I think about the stability of the solution?

You can see/feel that the product isn’t mature yet. It has some stability issues.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

The support answers very fast. Unfortunately, there is only support from Canada, and with the time difference of 6 hours from my location, it can be difficult to arrange online support.

Which solution did I use previously and why did I switch?

Microsoft Reporting Services.

How was the initial setup?

It was straightforward and upgrades are also straightforward.

What's my experience with pricing, setup cost, and licensing?

Buy what you need now. It is easier to upgrade with more licenses.

Which other solutions did I evaluate?

No, I just wanted something better than Microsoft Reporting Services.

What other advice do I have?

Just do it. It is quite easy.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Dundas BI
May 2024
Learn what your peers think about Dundas BI. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,428 professionals have used our research since 2012.
Real User
Allows easy multitenancy across our different customers but has a steep learning curve

What is our primary use case?

  • Providing template BI reports for our customers with their databases
  • Creating different dashboards and PDF exports as well as Excel data dumps where needed.

How has it helped my organization?

Allows easy multitenancy across our different customers. Makes it easy for them to just log in and go.

What needs improvement?

Matrix tables. Add them in !!! Currently, they don't do that, and it's hard to create some BI reports due to this.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Pretty average, buggy here and there.

What do I think about the scalability of the solution?

Good.

How are customer service and technical support?

Pretty decent but the timezone difference can be annoying as they are in Canada and us in NZ.

Which solution did I use previously and why did I switch?

Yes, Power BI. Lack of multitenancy support and too simple.

How was the initial setup?

It was OK, big process.

What about the implementation team?

Pretty much in-house.

What was our ROI?

It's hard to measure.

What's my experience with pricing, setup cost, and licensing?

It's too different to tell.

Which other solutions did I evaluate?

Yeah, a few, but none really had the multitenancy setup.

What other advice do I have?

Great software, it has a steep learning curve compared to the rest but so much more powerful because of it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Summer Job
Vendor
Parameter options allow lots of freedom for data analysis.

What is most valuable?

Cool drill down features along with many parameter options that allow lots of freedom for data analysis.

How has it helped my organization?

Based on gathering data, it has improved the speed of how users can obtain the data.

For how long have I used the solution?

About 2 months

What was my experience with deployment of the solution?

Some minor technicalities that typically end up getting solved by the awesome support team.

How are customer service and technical support?

Customer Service:

9/10

Technical Support:

9/10

Which solution did I use previously and why did I switch?

No previous solution was in place.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Consultant at a tech services company with 51-200 employees
Consultant
End to end enterprise solution - one portal to connect to data, ETL and visualize data.

What is most valuable?

End to end enterprise solution where there is only one portal to connect to data, ETL and visualize data with flexible and interactive way with the ability for users to do their self service analysis.

How has it helped my organization?

All of our sales and marketing activities are being visualized and analyzed using Dundas BI.

What needs improvement?

Out of box connection to web services to read its data.

For how long have I used the solution?

Almost 2 years.

What was my experience with deployment of the solution?

No at all, very easy tool regarding of installation and maintenance.

What do I think about the stability of the solution?

Nope.

What do I think about the scalability of the solution?

Nope.

How are customer service and technical support?

Perfect.

Which solution did I use previously and why did I switch?

SAP and we left it due to the high cost.

How was the initial setup?

Straightforward.

What about the implementation team?

In-house.

What was our ROI?

20 months.

What's my experience with pricing, setup cost, and licensing?

Dundas BI has reasonable pricing compared to other competitors and the license schema is simple and clear.

Which other solutions did I evaluate?

Yes, iDashboard and Microsoft Power BI.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user326337 - PeerSpot reviewer
it_user326337Customer Success Manager at PeerSpot
Consultant

Can you list specific difficulties you've had with web connection and reading data?