Solutions Architect at a tech services company with 10,001+ employees
Real User
Provides the data availability that we need with good features; visualization could be improved
Pros and Cons
  • "Kafka Connect framework is valuable for connecting to the various source systems where code doesn't need to be written."
  • "there is room for improvement in the visualization."

What is our primary use case?

We're currently working on one of our largest implementations with 500 billion-plus records in real-time and 100 billion on a daily basis. The client aggregates the reports. I'm a solution architect and we are customers of Confluent. 

How has it helped my organization?

As an enterprise organization, data availability is critical and Confluent provides that SLA support. It's very important for us to have this.

What is most valuable?

KSQL is a valuable feature as is the Kafka Connect framework for connecting to the various source systems where you need not write the code. We get great support from Confluent because we're using the enterprise version and whenever there's a problem, they support us with fine-tuning and finding the root cause.

What needs improvement?

From the control center perspective, there is a lot of room for improvement in the visualization. They're now aggressively pushing the Cloud version which is good, but there are still a lot of features missing there.

Buyer's Guide
Confluent
May 2024
Learn what your peers think about Confluent. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,394 professionals have used our research since 2012.

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

If you take the version prior to the latest one, then it will be stable. We have a team of around 10 people working on the solution. Maintenance needs an operations team and admin availability in the event of performance degradation. It needs to be monitored 24/7.

What do I think about the scalability of the solution?

This solution is highly scalable. 

How are customer service and support?

Customer support is very good - we can raise a ticket through the portal and they get us on a video-sharing app to help solve the problem. 

Which solution did I use previously and why did I switch?

We previously used the open-source version of Apache which doesn't have automated deployment using Ansible or even through Confluent Operator for Kubernetes. It required a lot of installation maintenance which can be tricky sometimes.

How was the initial setup?

If you go for Confluent Cloud, then the deployment is just a plug-and-play. If it's on-prem and you're looking to deploy on a non-containerized platform, then there are very good Ansible scripts, which can be completely deployed. If you're going with Kubernetes, then they have something called Confluent Operator. Deployment requires an online admin and a minimum of three people for on-prem deployment. Implementation time depends on the cluster size. For eight nodes, deployment takes around 20 minutes but for a larger cluster with around 30 nodes, it can take an hour and a half. 

What other advice do I have?

I think this is a very good solution and if there's no need to specifically take the on-prem version then in terms of maintenance and scalability, the cloud version would be the preferred option. If the organization has a very high volume of data then on-prem is preferable. In terms of performance, I believe Confluent is the market leader in streaming platforms.

I rate the solution seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Delivery Head IT & IS at a non-tech company with 10,001+ employees
Real User
Easy to set up, scalable, and competitively-priced product
Pros and Cons
  • "Their tech support is amazing; they are very good, both on and off-site."
  • "It could have more themes. They should also have more reporting-oriented plugins as well. It would be great to have free custom reports that can be dispatched directly from Jira."

What is our primary use case?

Confluent is an amazing tool. It gives you the ability to basically create nice documentation for various products. It is highly configurable and integrates very well with Jira. You can use it for reporting as well. When it comes to hosting online content, it is in competition with SharePoint.

What needs improvement?

It could have more themes. The themes in the version I'm using are very limited; they offer two to three themes. 

They should have more reporting-oriented plugins as well. It would be great to have free custom reports that can be dispatched directly from Jira.

For how long have I used the solution?

I have been using Confluent for 15 years. 

What do I think about the scalability of the solution?

Confluent is scalable. 

How are customer service and technical support?

Their tech support is amazing; they are very good, both on and off-site. Whenever we have a query for them, they got back to us in time and with the information that we needed. 

How was the initial setup?

I think the documentation that Atlassian provides has all the information you need to carry out the installation. The installation is very straightforward; I didn't come up against any challenges. 

What's my experience with pricing, setup cost, and licensing?

I think Confluent's pricing is very competitive compared to other products on the market. This is especially considering its configurability and extensibility.

What other advice do I have?

I would recommend this product. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Confluent
May 2024
Learn what your peers think about Confluent. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,394 professionals have used our research since 2012.
Project Management Officer at a computer software company with 501-1,000 employees
Vendor
Scalable, easy to use, and very stable
Pros and Cons
  • "A person with a good IT background and HTML will not have any trouble with Confluent."
  • "In Confluent, there could be a few more VPN options."

What is our primary use case?

We are using Confluent for documentation. We use it to have documentation for the Agile team, as a reference or to share it with the stakeholders. It holds the project data, and what's happening right now. 

At a higher level, the business initiative and all things related to tracking high-level, enterprise-level tasks is something we are not doing it right now. We are doing that part in a very traditional way using Excel sheets, which is very manual work. We haven't automated it yet. 

What is most valuable?

A person with a good IT background and HTML will not have any trouble with Confluent.

The solution is stable. 

The scalability is good.

The solution offers good dashboards for the team they are easy to navigate and you can install them on your desktop or the local machine.

What needs improvement?

The beginner who doesn't know how to work on HTML will struggle as when you create spaces in the Confluent, if you want to have some meeting notes or anything else, you need to know HTML and which HTML tags to include. In my earlier organization, people used to struggle in adding the HTML tags to the Confluent. However, if a person is from an IT background, and he or she knows how to add the tags and browse product documentation, for them it is easy. A new user must go through the few training sessions for Confluent.

In Confluent, there could be a few more VPN options. I remember in my previous company, I had an issue in adding a query where I could pull down information from Jira. The product, the team productivity, the team timesheets, et cetera. A few of those plugins must be more advanced in Confluent.

The plugin options need to be improved. I don't know whether we have something in Confluent where we can have a plugin for support teams. If not, that would be ideal.

For how long have I used the solution?

I've been using the solution for about six years or so.

What do I think about the stability of the solution?

The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The product can scale. However, the person must be used to that tool. It depends on how quickly the user can pick up working on that.

We likely have as many as 300 people using the solution.

I'm not sure if the organization intends to increase usage in the future.

How are customer service and technical support?

I don't directly deal with technical support. That's all handled by our backend team, and therefore I leave it to them. Without any direct experience, I can't speak to how knowledgeable or responsive they are. 

Which solution did I use previously and why did I switch?

I've used other project management-related products and document repository kinds of products like SharePoint or Microsoft Project.

Having used SharePoint in the past, when I compare with traditional, old document repositories, like SharePoint, I would definitely recommend Confluent. Confluent have many options compared to SharePoint.

How was the initial setup?

In terms of the installation, for us, we have an Agile admin person that handled the setup. I wasn't a part of the process. I can't directly speak to the experience. I remember creating the project, however, I did not do the deployment part. 

I'm not sure how many people you need to handle the deployment. It might be four or five individuals.

What's my experience with pricing, setup cost, and licensing?

I don't directly handle the licensing. My license is given to me. Therefore, I don't know the terms of the licensing or the exact costs.

What other advice do I have?

We're customers and end-users.

The end products we have are Jira, Confluent, Bitbucket as well as Dynatrace. I'm not sure which plugins we use. Confluent we are using just for the documentation. 

I'd rate the solution at an eight out of ten. It's been very handy for me and the team.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Confluent Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Product Categories
Streaming Analytics
Buyer's Guide
Download our free Confluent Report and get advice and tips from experienced pros sharing their opinions.