We performed a comparison between Laserfiche Rio and OpenText Extended ECM based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
"This is a very complete and powerful solution."
"It's a very good solution."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"We can configure the solution with any industry's products per customer requirements."
"The tool's most valuable features are document storage, security, and compliance."
"We would like to see more features for RPA and AI."
"The solution should work better with partners and be more developer-friendly."
"The solution's performance, stability, and consistency could be improved."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"The architecture needs improvement, as it's complex."
"A dashboard with information would be nice to see."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"The tool's documentation is not proper and has missing information like steps."
Earn 20 points
Laserfiche Rio is ranked 23rd in Enterprise Content Management while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. Laserfiche Rio is rated 10.0, while OpenText Extended ECM is rated 7.8. The top reviewer of Laserfiche Rio writes "A powerful solution that offers BPM and automation to assist with our digital transformation". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Laserfiche Rio is most compared with SharePoint, DocuWare and OpenText eDOCS, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and OpenText Content Manager.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
