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Kaspersky Cybersecurity Services vs Netsurion comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaspersky Cybersecurity Ser...
Ranking in Managed Security Services Providers (MSSP)
9th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Netsurion
Ranking in Managed Security Services Providers (MSSP)
20th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Security Information and Event Management (SIEM) (49th), SOC as a Service (8th), Managed Detection and Response (MDR) (30th), Extended Detection and Response (XDR) (44th)
 

Mindshare comparison

As of October 2026, in the Managed Security Services Providers (MSSP) category, the mindshare of Kaspersky Cybersecurity Services is 1.5%, up from 0.9% compared to the previous year. The mindshare of Netsurion is 1.4%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Security Services Providers (MSSP) Mindshare Distribution
ProductMindshare (%)
Kaspersky Cybersecurity Services1.5%
Netsurion1.4%
Other97.1%
Managed Security Services Providers (MSSP)
 

Featured Reviews

reviewer2736225 - PeerSpot reviewer
Program Manager at a outsourcing company with 51-200 employees
Real-time monitoring has strengthened our defenses but ongoing upgrades and AI features need work
There is definitely room for improvement, especially with AI coming into play. I believe they are already working on it, but we probably have an older version because it is an on-premises solution. Licensing costs must remain competitive with so many things coming up in the market. The problem arises as everything is now driven by AI, and everyone looks to change partners for more productive and cheaper rates to save on OPEX. We are not yet working with automation software solutions. We are still working on those items as part of a roadmap, but we have not yet started implementation. We are looking for solutions such as EDR and network security at this time.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Kaspersky Cybersecurity Services are the light use of resources, plenty of functionality and scans are quick."
"Kaspersky Cybersecurity Services is a major reason I chose this solution because the brand has a constant knack for keeping up with security."
"With the managed component, we get that personal attention and that consistent team to deal with, and to some extent, it's like they're part of our IT team."
"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."
"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."
"Having this in place gives us the ability to see what's going on, on a daily basis, on all of our systems across the enterprise."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."
"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."
"It's a deny-all policy, so there's an access list on each machine, and it was effortless to tune it for our software because we have four pieces of intellectual property used in-house, and that was super easy to get up and running compared to some of the other solutions I've seen."
 

Cons

"Kaspersky Cybersecurity Services can improve browsing security. When I'm browsing some sites, they don't allow the solution to open which would keep it secure. There's an issue with the secure mode, which they put on browsers, such as IE, Edge, or Firefox."
"It is not an eight or nine due to the challenges of constantly upgrading the on-premises solution, which is a problem of the solution itself rather than Kaspersky Cybersecurity Services."
"I would like to see a faster response when we see things like 15,000 lockouts."
"The hosted on-premise hardware that we were using was having issues. The performance of it was horrendous, but we weren't using it."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."
"With version 8, there are quite a few things; the query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9."
"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."
 

Pricing and Cost Advice

"The cost of Kaspersky Cybersecurity Services is good. If you buy a subscription it can extend to some of your other devices."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
"Our pricing for Netsurion last year was US $52,000 per year."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
19%
Construction Company
12%
Manufacturing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What needs improvement with Kaspersky Cybersecurity Services?
There is definitely room for improvement, especially with AI coming into play. I believe they are already working on it, but we probably have an older version because it is an on-premises solution....
What is your primary use case for Kaspersky Cybersecurity Services?
Kaspersky Cybersecurity Services is a major reason I chose this solution because the brand has a constant knack for keeping up with security. Additionally, the way they were able to customize it fo...
What advice do you have for others considering Kaspersky Cybersecurity Services?
The console is good and user-friendly, making it easy to navigate. We have not used the Advanced Malware Detection feature with this product. I would give this solution a rating of seven out of ten...
Ask a question
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Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Novolipetsk Steel
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Kaspersky Cybersecurity Services vs. Netsurion and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.