We performed a comparison between Galvanize IncidentBond, SECDO Platform, and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response."The customization and the transparency of data while still maintaining a mostly user-friendly UI, are key features. It allows for me, as an engineer, to evolve the individual components and modules, and to create a much more meaningful picture than the individual pieces in isolation ever could."
"Technical support is great. Palo Alto is extremely helpful and responsive."
"It basically automates the entire alert investigation process."
"The ease of deployment is a valuable feature."
"It is nice when you're in a situation where you think someone's device is compromised and that there's some malware getting into your fleet."
"For setup, the server can be given to you as a VM image and with minimal configuration needed."
"The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide."
"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."
"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."
"We are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."
"They're highly stable in comparison with other solutions I have."
"Integration and scalability are the most valuable."
"Stable – Release – Experimental" system with their releases, and all the proper checks and balances, I’d be an incredibly happy individual. I can appreciate the cause and affect, wherein the customization of the tool drives rapid release schedules, and the paradox that creates with the idea of stable releases. I’d also like more transparency about known bugs and issues."
"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
"The price should be reduced in order to be more competitive in the market."
"Maybe the notifications setting could use a simpler setting."
"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."
"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
"Additionally, it is complex to use, and the pricing should be improved."
"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."
"The product detects too many false positives initially and it could integrate better with other security solutions."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
"One area for improvement is the maturity of its vulnerability features."
"The solution's support could be improved."
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