We performed a comparison between Freshdesk and Siebel Contact Center based on real PeerSpot user reviews.
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Freshdesk is ranked 2nd in Customer Experience Management with 27 reviews while Siebel Contact Center is ranked 10th in Contact Center Platforms. Freshdesk is rated 8.4, while Siebel Contact Center is rated 0.0. The top reviewer of Freshdesk writes "Incredibly user-friendly, flexible, and affordable". On the other hand, Freshdesk is most compared with JIRA Service Management, ServiceNow, Microsoft Dynamics CRM, Spiceworks and TOPdesk, whereas Siebel Contact Center is most compared with .
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