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DX Spectrum vs IBM Tivoli Business Service Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Spectrum
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Network Management Applications (8th), Network Monitoring Software (18th), IT Infrastructure Monitoring (19th), Network Troubleshooting (7th), DX NetOps (1st)
IBM Tivoli Business Service...
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
2
Ranking in other categories
Event Monitoring (13th)
 

Mindshare comparison

DX Spectrum and IBM Tivoli Business Service Manager aren’t in the same category and serve different purposes. DX Spectrum is designed for DX NetOps and holds a mindshare of 25.5%, down 35.0% compared to last year.
IBM Tivoli Business Service Manager, on the other hand, focuses on Event Monitoring, holds 4.9% mindshare, up 1.2% since last year.
DX NetOps Mindshare Distribution
ProductMindshare (%)
DX Spectrum25.5%
AppNeta by Broadcom30.8%
DX Performance Management25.1%
Other18.599999999999994%
DX NetOps
Event Monitoring Mindshare Distribution
ProductMindshare (%)
IBM Tivoli Business Service Manager4.9%
SCOM9.6%
OpenText AI Operations Management8.2%
Other77.3%
Event Monitoring
 

Featured Reviews

PinchasAlbalya - PeerSpot reviewer
Network Engineer at a educational organization with 1,001-5,000 employees
Monitoring has become centralized and management now sees real‑time health of key network assets
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we took an external vendor to install and make the customization. If we want to make others changes without paying for customization, we need to learn it deeply by ourselves. The tutorials are very complicated. They could work on that area. The tutorial part could be more simplified. I know there are many explanations, and you can get help or documents in one click on the current page in the product, but it is not very clear. If you want to do something new that you did not see from the vendor in the installation, it is not very simple. The documents are good for people that know how to operate the product well, but for new users, it is not simple.
reviewer847356 - PeerSpot reviewer
IT Manager at a tech services company with 1,001-5,000 employees
Good technical support, and efficient for working with business data
We use this solution for working with data. The most valuable feature of this solution is the efficiency. This application should be made easier to use because it usually needs training and it is not easy to operate. We have been using this solution for fourteen years. The stability of this…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The presentation layer is pretty simple and straightforward and the dashboard is pretty easy to read."
"The monitoring just comes to us: "Oh, there's something wrong with that machine." It tells us. There are some 50,000 machines or so, all doing different things. And if they go down we hear about it."
"The quick notification of issues, quick alerting because timeliness is always valuable, it's very important for us."
"For network management, this application is by far the best."
"Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing."
"Scalability and performance are great."
"The most valuable feature is the event correlation mechanism."
"The flexibility is impressive, as it is so customizable that you can almost make it do anything you want it to do, with many ways to tailor it to your environment and business needs that I have not seen in other products in this space."
"TBSM is a rock, and our house would have crumbled without it."
"The most valuable feature of this solution is the efficiency."
 

Cons

"It does crash sometimes."
"The tool fails to launch sometimes, and this was a frequent occurrence."
"It takes some time to learn how to use this solution."
"Make it easier to certify devices."
"I did not see the best level of usability."
"A lot of the filtering and orchestration of the background takes a lot of manual work."
"We want to make our own choice for the AIOps solution and do not want to be forced to use the Broadcom OI solution by default."
"The Spectrum OneClick is a Java-based client, and that's aging."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
"Yes, Event Storms and other less traumatic triggers the JVM to hang requiring recycles."
 

Pricing and Cost Advice

"The solution's pricing could be better."
"It is expensive compared to other tools in the market."
"It is very pricey. With the current trend of enterprises moving towards cheaper and more modern looking solutions like ManageEngine, SevOne, ServicePilot, and Paesller."
"Since the acquisition by Broadcom, we have not had such a good experience with licensing and pricing. Since they were bought by Broadcom, every sales contract is getting complicated. It's very complicated, and it's much more expensive than before. It's not a good pricing strategy from Broadcom."
"DX Spectrum's pricing depends on the license number. It is affordable."
"The price is very high."
"DX Spectrum's pricing is neither expensive nor cheap."
"Spectrum is expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
12%
Outsourcing Company
11%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise19
Large Enterprise90
No data available
 

Questions from the Community

What needs improvement with DX Spectrum?
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we to...
What is your primary use case for DX Spectrum?
The university purchased DX Spectrum, called ICE. DX Spectrum NAC is working for us only on Cisco 9200 switches. It is not working on any other switch like C1000 or HG or any 2960X. Even other Cisc...
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Also Known As

CA Spectrum
Tivoli Business Service Manager, BSM
 

Overview

 

Sample Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
SSGC