DX Spectrum vs IBM Tivoli Business Service Manager comparison

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100% willing to recommend
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Executive Summary

We performed a comparison between DX Spectrum and IBM Tivoli Business Service Manager based on real PeerSpot user reviews.

Find out what your peers are saying about Broadcom and others in DX NetOps.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The fault management is perfect.""The most valuable feature is automatic discovery.""We were able to standardize the internal processes across all internal departments, resulting in almost an elimination of non-standard process flows through our organization.""Spectrum is very useful for us, because the product lets us monitor and control all the various components of our infrastructure that support our business from an IT perspective.""The presentation layer is pretty simple and straightforward.""The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure.""All networks (or network equipment) are monitored through CA Spectrum.""It is easy to navigate."

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"The most valuable feature of this solution is the efficiency."

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Cons
"The upgrade process could be smoother. More of the steps around upgrading could be automated.""Event correlation only works on one server, rather than on all of the servers in the same cluster environment.""For my use case, incident coordination was an area of improvement. The internal software engine for coordinating outages could use improvement because sometimes, we used to get false alerts for unrelated devices. They did a really good job of trying to make sure that you got one major alert and any of the subsequent devices downstream were just additions to that, but occasionally, the engine wouldn't properly catch the right things, and we used to get a flood of alerts.""DX Spectrum could be improved by them getting rid of the Java console. It would also be better with Turkish language support.""The visual is a little archaic.""If the integration is simplified or improved, it will be a unique selling point in comparison to the competition on the market.""DX Spectrum needs better documentation on its complex features.""There should be a facility to integrate with other monitoring applications that are currently running in the environment."

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"This application should be made easier to use because it usually needs training and it is not easy to operate."

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Pricing and Cost Advice
  • "It is very pricey. With the current trend of enterprises moving towards cheaper and more modern looking solutions like ManageEngine, SevOne, ServicePilot, and Paesller."
  • "It’s a great tool, but an expensive one. Learn how to use it properly."
  • "The cost of some of these products are a little cost prohibitive, which is unfortunate. We have to find lower cost solutions for some of the things that we have to pull in. For the most part, CA has capabilities in pretty much everything that you would need. You just have to figure out where are you going to spend the most money for what you have to actually get done. You can do all these things but, which ones do you have to do? And that's hard to choose sometimes because you want to do them all."
  • "In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management)."
  • "The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
  • "The price is very high."
  • "The price of the solution is reasonable."
  • "Currently, a perpetual license but some services are moving to a subscription"
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    Questions from the Community
    Top Answer:The solution's most valuable features are its integration with Broadcom tools and scalability.
    Top Answer:DX Spectrum's pricing depends on the license number. It is affordable.
    Top Answer:DX Spectrum needs better documentation on its complex features.
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    Ranking
    1st
    out of 4 in DX NetOps
    Views
    129
    Comparisons
    93
    Reviews
    10
    Average Words per Review
    457
    Rating
    8.7
    15th
    out of 20 in Event Monitoring
    Views
    142
    Comparisons
    75
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    CA Spectrum
    Tivoli Business Service Manager, BSM
    Learn More
    IBM
    Video Not Available
    Overview

    DX Spectrum is a complete event and fault management system for network operations teams. The tool provides powerful capabilities for managing your dynamic, complex IT infrastructure, which includes physical, virtual, and cloud environments.The technology allows you to manage and optimize the infrastructure and the professional services that operate on top of it. DX Spectrum is a unified platform that helps your company enhance network service levels while lowering monitoring costs.

    DX Spectrum has intelligent event correlation and root-cause analysis capabilities. It can pinpoint the precise components that are causing issues with availability and network settings. Reports and dashboards can be customized with role-based views. Change management solutions can also be used by teams to govern, track, and remediate changes across network devices.

    DX Spectrum can identify multi-technology and multi-vendor stacks, as well as new software-defined networks (SDNs). It supports Multicast, MPLS, VPN, and VRF, among other routing protocols and technologies.

    DX Spectrum Features

    DX Spectrum has many valuable key features. Some of the most useful ones include:

    • Service management: DX Spectrum assists personnel in discovering, modeling, visualizing, monitoring, and managing the links between infrastructure and the business services it supports.
    • Fault detection: DX Spectrum offers unique solutions that automate device discovery and root cause analysis, allowing for faster issue detection and resolution.
    • Change management capabilities: DX Spectrum gives administrators the visibility and control they need to prevent erroneous modifications from causing network performance problems and outages.
    • Comprehensive visibility: With DX Spectrum, managers can receive comprehensive insight across physical, virtualized, and cloud environments, as well as a variety of technologies, platforms, and suppliers.
    • Customization: DX Spectrum provides administrators, users, and customers with pre-packaged, easily configurable dashboards and reports that may be adjusted to their individual needs. For maximum performance and visibility, it is intimately connected with other solutions within the DX Service Assurance and DX Service Management systems.

    DX Spectrum Benefits

    There are many benefits to implementing DX Spectrum. Some of the biggest advantages the solution offers include:

    • Reduce symptomatic alarms and hasten resolution with DX Spectrum’s root-cause analysis and robust event correlation. Automatically map the relationships between your network infrastructure to find the source of service issues for faster resolution. Whether it's a network configuration or availability issue, our network fault management system pinpoints the exact component responsible for the issue.
    • DX Spectrum supports network access from wireless wearables, mobile phones, tablets, and laptops. Provide network operators with the tools they need to manage their wireless networks, decrease outages, and make them as stable as their wired networks. For wired and wireless networks, DX Spectrum offers a unified view.
    • Fault and event management can be integrated across the Agile Ops, Network Operations, and Analytics portfolios. Fault, inventory, and topology knowledge are combined with performance, application, and log monitoring and a unified view across a full-stack NetOps solution. Additional connections include business service and service desk management.

    Reviews from Real Users

    DX Spectrum stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:

    Umair A., Enterprise Solutions & Services Head at Duroob Technologies, writes of the product, “It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically.”

    Itarchit, an IT Architect at a comms service provider, notes, “The most valuable feature is the event correlation mechanism. I also like the product's multi-customer approach.” He adds, “We haven't seen a better product. Overall, I am happy with this solution. Based on the current market, I would rate DX Spectrum a nine out of ten.”

    IBM Tivoli Business Service Manager monitors business services and tracks them against business objectives and technology infrastructures. It shows the operational status of services using prebuilt reports, scorecards and dashboards for fast data analysis. Tivoli Business Service Manager helps you assess service levels throughout an organization for more effective service management.
    Sample Customers
    National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
    SSGC
    Top Industries
    REVIEWERS
    Financial Services Firm16%
    Comms Service Provider13%
    Healthcare Company13%
    Insurance Company10%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Manufacturing Company13%
    Government9%
    No Data Available
    Company Size
    REVIEWERS
    Small Business19%
    Midsize Enterprise15%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise8%
    Large Enterprise73%
    No Data Available
    Buyer's Guide
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    769,479 professionals have used our research since 2012.

    DX Spectrum is ranked 1st in DX NetOps with 115 reviews while IBM Tivoli Business Service Manager is ranked 15th in Event Monitoring. DX Spectrum is rated 8.4, while IBM Tivoli Business Service Manager is rated 7.6. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of IBM Tivoli Business Service Manager writes "The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes, whereas IBM Tivoli Business Service Manager is most compared with .

    We monitor all DX NetOps reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.