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DX Spectrum vs IBM Tivoli Business Service Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Spectrum
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Network Management Applications (8th), Network Monitoring Software (16th), IT Infrastructure Monitoring (18th), Network Troubleshooting (7th), DX NetOps (1st)
IBM Tivoli Business Service...
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
2
Ranking in other categories
Event Monitoring (13th)
 

Mindshare comparison

DX Spectrum and IBM Tivoli Business Service Manager aren’t in the same category and serve different purposes. DX Spectrum is designed for DX NetOps and holds a mindshare of 24.6%, down 35.0% compared to last year.
IBM Tivoli Business Service Manager, on the other hand, focuses on Event Monitoring, holds 4.7% mindshare, up 1.7% since last year.
DX NetOps Mindshare Distribution
ProductMindshare (%)
DX Spectrum24.6%
AppNeta by Broadcom30.9%
DX Performance Management24.8%
Other19.700000000000003%
DX NetOps
Event Monitoring Mindshare Distribution
ProductMindshare (%)
IBM Tivoli Business Service Manager4.7%
SCOM9.3%
OpenText AI Operations Management8.3%
Other77.7%
Event Monitoring
 

Featured Reviews

PinchasAlbalya - PeerSpot reviewer
Network Engineer at a educational organization with 1,001-5,000 employees
Monitoring has become centralized and management now sees real‑time health of key network assets
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we took an external vendor to install and make the customization. If we want to make others changes without paying for customization, we need to learn it deeply by ourselves. The tutorials are very complicated. They could work on that area. The tutorial part could be more simplified. I know there are many explanations, and you can get help or documents in one click on the current page in the product, but it is not very clear. If you want to do something new that you did not see from the vendor in the installation, it is not very simple. The documents are good for people that know how to operate the product well, but for new users, it is not simple.
reviewer847356 - PeerSpot reviewer
IT Manager at a tech services company with 1,001-5,000 employees
Good technical support, and efficient for working with business data
We use this solution for working with data. The most valuable feature of this solution is the efficiency. This application should be made easier to use because it usually needs training and it is not easy to operate. We have been using this solution for fourteen years. The stability of this…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use Spectrum for network analysis, failure detection, and sending information to our service management tool."
"With the timely alerts that our MTTR reduced, we could determine the impact of the outage as well as the root cause of the issue."
"With CA Spectrum, we are now able to monitor more proactively network assets, reduce the total downtime of these and prevent money from being lost for device stoppages."
"It has really helped to create a complete solution so that clients can see their whole IT network in one complete console/solution."
"DX Spectrum uses an SNMP Trap to accept all the details, especially for device monitoring of faulty devices, allowing me to use Spectrum effectively."
"Allows us to have a single console/notification point, with the alarms of all the tools that we use for monitoring."
"Overall it is a good tool."
"It has a high-quality graphical interface."
"TBSM is a rock, and our house would have crumbled without it."
"The most valuable feature of this solution is the efficiency."
 

Cons

"It's really tough to say because it really does have a lot to do with how much time you put into it."
"NCM needs to be more user-friendly and refined."
"I only encountered stability issues in very rare situations; mainly when we used our own extensions for private management modules."
"From the users perspective the looks and feel of dashboards of Spectrum would be easier to use and for understanding as APM will be in 10.5 version which we saw in CA World."
"There appears to be no intelligence within Spectrum itself, for example if we were to move a network device to a different switch port, it will see the neighbor as being available, but the link or switch port as down."
"The Spectrum OneClick is a Java-based client, and that's aging."
"Its visualization can be improved. It doesn't have a very advanced GUI. It is very basic and simple, but it does work."
"The solution could improve by allowing the ability to monitor the network shortly after installing the software and adding an auto-discovery function."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
"Yes, Event Storms and other less traumatic triggers the JVM to hang requiring recycles."
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management)."
"The solution's pricing could be better."
"It’s a great tool, but an expensive one. Learn how to use it properly."
"Spectrum is expensive."
"DX Spectrum's pricing depends on the license number. It is affordable."
"Currently, a perpetual license but some services are moving to a subscription"
"The price is very high."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise19
Large Enterprise90
No data available
 

Questions from the Community

What needs improvement with DX Spectrum?
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we to...
What is your primary use case for DX Spectrum?
The university purchased DX Spectrum, called ICE. DX Spectrum NAC is working for us only on Cisco 9200 switches. It is not working on any other switch like C1000 or HG or any 2960X. Even other Cisc...
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Also Known As

CA Spectrum
Tivoli Business Service Manager, BSM
 

Overview

 

Sample Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
SSGC