DX Performance Management vs DX SaaS comparison

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Broadcom Logo
146 views|88 comparisons
96% willing to recommend
Broadcom Logo
69 views|57 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between DX Performance Management and DX SaaS based on real PeerSpot user reviews.

Find out what your peers are saying about Broadcom and others in DX NetOps.
To learn more, read our detailed DX Performance Management vs. DX Spectrum Report (Updated: May 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We have been able to get a little bit better at seeing more things in real time and more just in time, so we're less reactionary.""The tool helps us understand network performance.""What is most useful is visibility.""The capability where not only the traditional SNMP information is captured but also the netflow data; who is consuming the data on the WAN, and voice-related information, is helpful. The voice quality makes it very easy for first- and second-line operators to see where the issue is, and who is impacted.""It gave us one location, one place to do all of group administration, and to build dashboards, and device administration, inventory counts... it really reduced our overall administrative overhead.""You can have thousands of devices inside and hundreds of thousands of interphases without a problem.""​When devices are having performance issues, it proactively build dashboards which allow us to go and do health checks, and resolve problems before they become an issue.​""The feature that is inherent to its core, of being able to graphically represent a trend and status, is nice."

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"It supports numerous platforms.""DX allows you to customize and gives you a high degree of control.""Actionable insight is the most valuable feature."

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Cons
"Install is done as root, which is a security no-no, and the database IO requirements were not stated correctly, which lead to a year of instability.""Product has issue collecting IP SLA data.""It seems like we escalate more than I would like to. If anything, they should look at how the tier support goes in place.""This tool gathers so much data, which makes it hard to convert over. To upgrade it, you really need the solution backed up. That is the issue that we are facing right now.""Policies could be improved.""CA PM can be complex to build and configure. Creating the folders / groups / sites required establishing many rule sets.""We experience disconnections between the solutions own components.""This solution is not very scalable."

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"Old user interface and dashboards could be improved.""DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly.""The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."

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Pricing and Cost Advice
  • "We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. ​"
  • "Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."
  • "They should provide more scalable licensing for the product."
  • "I like the licensing model because it's device-based."
  • "We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."
  • "The tool's pricing is based on the number of network devices."
  • More DX Performance Management Pricing and Cost Advice →

  • "Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable."
  • More DX SaaS Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The tool helps us understand network performance.
    Top Answer:The tool's pricing is based on the number of network devices.
    Top Answer:DX Performance Management should increase high availability. If one of my two data centers goes offline and the other is operational, I need a seamless transition from the primary to the secondary… more »
    Top Answer:Actionable insight is the most valuable feature.
    Top Answer:Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable.
    Top Answer:I would like to see AI integrated into DX SaaS so that it can identify and fix issues autonomously.
    Ranking
    2nd
    out of 4 in DX NetOps
    Views
    146
    Comparisons
    88
    Reviews
    7
    Average Words per Review
    512
    Rating
    8.4
    Views
    69
    Comparisons
    57
    Reviews
    2
    Average Words per Review
    1,116
    Rating
    7.0
    Comparisons
    Also Known As
    CA Performance Management
    CA DXI, CA Digital Experience Insights
    Learn More
    Overview

    CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).

    The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.

    Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.

    Dx SaaS is a solution whose goal is to ensure that businesses and organizations can monitor and manage the way that users experience their applications. This solution contains many powerful tools that are designed to give administrators the maximum amount of control over the experiences that clients have when employing their applications. Organizations and businesses can rest easily and ensure that the product they put out into the world is always being watched for potential issues that will be resolved proactively and quietly.

    Dx SaaS Benefits

    Some of the benefits that come from using Dx SaaS include:

    • Improve the overall experience of your users at all stages of their journey. Dx SaaS provides administrators with the ability to cull proactive insights into not only the actual performance of the application, but also the way that users are experiencing the application. This makes it possible for administrators to address pain points before they can become major issues.
    • Full visibility across all aspects of the application. Dx SaaS enables organizations to see what is going on in every part of their applications. Every aspect of the application is fully visible to them. They can keep track of both users and their IT infrastructure without having to rely on other solutions.
    • Run Dx SaaS flexibly. Users can run Dx SaaS from their premises, investing in hardware and software, if they so wish. Alternatively, users can run Dx SaaS as a pure SaaS-based solution if that is a better fit for their needs.

    Dx SaaS Features

    When users choose to employ the DX SaaS solution, they gain access to many different capabilities. These features include:

    • Relationship mapping capabilities. Users can visually represent all of the parts of the application and their relationships. This can aid administrators in understanding precisely how their applications, architecture, and networks operate.
    • Customizable dashboards. Administrators can build dashboards that are most suited to meet their needs, fine-tuning them to perform the analysis and functions that are most relevant to their objectives.
    • Root-cause analytical capability. DX SaaS makes it possible for users to find the causes of any and all issues that arise. Its analytical capabilities scan for anomalies and find issues early on. This gives administrators and IT professionals insights that enable them to keep applications running optimally.

    Reviews from Real Users

    The DX SaaS solution enables companies and organizations to take charge of the digital experiences that their customers receive. It is designed in a way that empowers these companies to truly monitor their applications and maintain a positive user experience. DX SaaS recognizes that applications can be run on any number of platforms. As a result, solutions that monitor and analyze applications need to be capable of handling a wide variety of platforms. This is one of the considerations that the solution’s designers made integral to its design.

    Administrators can leverage DX SaaS to spot potential issues before they can become problems for the users of their applications. DX SaaS has metrics that can provide application administrators with important insights. Patterns and areas where trouble can arise are immediately exposed so that administrators can take the steps that are necessary for the applications to run smoothly.

    A consultant at a technical services company writes, “It supports numerous platforms.” Furthermore, they add, “The CA APM blaming metrics are quite useful in identifying a potential issue.

    Sample Customers
    Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 
    CNN
    Top Industries
    REVIEWERS
    Financial Services Firm24%
    Insurance Company24%
    Comms Service Provider19%
    Retailer10%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company16%
    Manufacturing Company8%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company15%
    Real Estate/Law Firm10%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business17%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise10%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise3%
    Large Enterprise74%
    Buyer's Guide
    DX Performance Management vs. DX Spectrum
    May 2024
    Find out what your peers are saying about DX Performance Management vs. DX Spectrum and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    DX Performance Management is ranked 2nd in DX NetOps with 31 reviews while DX SaaS is ranked 10th in Digital Experience Monitoring (DEM) with 3 reviews. DX Performance Management is rated 8.2, while DX SaaS is rated 6.6. The top reviewer of DX Performance Management writes "The vertical database loads faster than any other product available". On the other hand, the top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". DX Performance Management is most compared with DX Spectrum, OmniPeek and SolarWinds AppOptics, whereas DX SaaS is most compared with DX Unified Infrastructure Management, Zabbix, Nagios XI and Dynatrace.

    We monitor all DX NetOps reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.