We performed a comparison between Clarity SM and UserVoice based on real PeerSpot user reviews.
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Clarity SM is ranked 21st in IT Service Management (ITSM) with 107 reviews while UserVoice is ranked 18th in Customer Feedback Management. Clarity SM is rated 7.8, while UserVoice is rated 8.6. The top reviewer of Clarity SM writes "Quite good back-end architecture for end users but the API is very, very bad". On the other hand, the top reviewer of UserVoice writes "The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to the cloud, as well as other client-facing documents". Clarity SM is most compared with ServiceNow, JIRA Service Management, BeyondTrust Remote Support, ManageEngine ServiceDesk Plus and Agiloft ITSM ITIL Service Desk Suite, whereas UserVoice is most compared with .
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