We performed a comparison between Citrix Web App and API Protection and Radware Cloud WAF Service based on real PeerSpot user reviews.
Find out in this report how the two Web Application Firewall (WAF) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"We have good customer support."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"Citrix Web App API Protection allows you to enable a blocking mode"
"I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers."
"I like the solution's simplicity compared to Citrix's on-prem solutions."
"The solution's technical support is good."
"DDoS protection is a valuable feature that works efficiently."
"Geo-blocking is one of the most valuable features we use the most; most of our users are in North, Central, and South America, so we use geo-blocking to block access from other countries."
"The isolation feature is the most important one because everything is going directly to Radware first and then it goes into our system. What we get is the filtered version of everything that would otherwise come directly to us."
"The API Discovery is also very good because the application is outsourced, which means that we don't have the code. API Discovery allowed me to discover precisely how to orchestrate the API so that I could see the results."
"Radware Cloud WAF Service is user-friendly and easy to deploy."
"The solution offers good protection."
"I particularly appreciate the low administrative burden of this solution, as well as the excellent monitoring tools."
"With the current visibility dashboard, we can now obtain insight into the nature of attacks, identify attackers, and detect top IP or threat regions."
"I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable."
"The reporting is not so good. They don't have an application to connect the logs."
"Citrix Web App and API Protection could improve in the area of licensing"
"The solution's pricing is a big concern and should be improved."
"The product could be improved by making it easier to use and easier to implement."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"Security could be improved because then I can get rid of my Cisco firewalls. If they improve the security then I could run my security, my proxy, my firewalling and my SDN solution on one device instead of having to have multiple devices."
"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."
"The connection between the front and back ends could be improved."
"Our only complaint is the reporting on the DDoS side. We also use Radware for on-premises DDoS protection and their Vision product. I just want to give paint you an example. We face so many Layer 3 and Layer 4 DDoS attacks on Cloud WAF. The reporting on those types of attacks can be improved."
"They've changed their process for call logging. I suppose it's fine, but I used to be able to send emails in. They could also build up more local resiliency here in South Africa. They're working on that, so it isn't much of an issue now."
"Radware does not have much online training available to help customers get the most out of this solution."
"Radware Cloud WAF Service should provide SSL certificates for its hosting customers."
"They have a portal for webinar training but because we are in a Spanish-speaking country, it is difficult for us to watch them. Not all of us are fluent in English, but most of the courses and webinars are in English. That part could be improved..."
"The Cloud Portal has room for improvement."
"The integration part could be better."
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Citrix Web App and API Protection is ranked 20th in Web Application Firewall (WAF) with 11 reviews while Radware Cloud WAF Service is ranked 11th in Web Application Firewall (WAF) with 16 reviews. Citrix Web App and API Protection is rated 8.0, while Radware Cloud WAF Service is rated 8.6. The top reviewer of Citrix Web App and API Protection writes "Has a good graphic user interface for beginners, but lacks real-time notifications, alerts, and artificial intelligence". On the other hand, the top reviewer of Radware Cloud WAF Service writes "Serves as a comprehensive solution for both our current and prospective customers, generating revenue for us". Citrix Web App and API Protection is most compared with F5 Advanced WAF, Fortinet FortiWeb, Azure Front Door, AWS WAF and Akamai App and API Protector, whereas Radware Cloud WAF Service is most compared with AWS WAF, Cloudflare Web Application Firewall, Imperva DDoS, Prisma Cloud by Palo Alto Networks and Imperva Web Application Firewall. See our Citrix Web App and API Protection vs. Radware Cloud WAF Service report.
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